Aliph Jawbone Bluetooth headset (red)

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• Average user rating: 3.5 stars out of 15 reviews
• My rating: 0 stars

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• 8 stars

  I purchased this device and have a few constructive criticisms.

  by phara0h on March 14, 2007

  Pros: 6-hours of talk time despite all the techno-wizardry under the hood. Works as stated.

  Cons: Poor earphone quality for the user. Very hollow and thin sound without secure ear canal isolation.

  Summary: The noise cancellation technology does work exactly as indicated. A less obtrusive profile, some weight reduction and a few more minor tweaks would really take this device over the top. ...

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  Summary: The noise cancellation technology does work exactly as indicated. A less obtrusive profile, some weight reduction and a few more minor tweaks would really take this device over the top. Here are my ideas for improving the wonderful Jawbone.
  
  1. The ability to slide a Jabra Style molded ear Gel would be useful. The Jawbone does not do a good job of isolating noise around the wearer from entering the ear canal. Therefore, the person called hears little to no background noise, but the user is left with a less than ideal type of fitting for the ear. In fact, a Jabra molded ear Gel could effective hold the device in one's ear even without the ear loop.
  
  2. The fact the ear loops are designed to assure that the users jawbone is touching the Voice Activity Center, actually tends to force the earpiece away from the ear canal. This is another design area that could use some enhancement to assure that the VAC is engaged while not compromising the close fit required in the ear to block out sounds for the user.
  
  3. SOUND QUALITY of the earpiece on the amazingly effective Jawbone is poor. Loud does not equate with good. My Plantronics 655 snugs my ear canal better, and delivers a sound quality into my ear that is far more full range and less tube and air like than the Jawbone. I do believe however that this can be easily remedied by adapting the Jawbone to isolate the ear canal better; either through the use of the aforementioned Jabra Style molded ear Gels or something proprietary that emulates the fit and feel of the Plantronics ear Gels. Either solution will significantly improve the Jawbone's user sound quality (in-ear) without the need for a complete audio revamp of the device.

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  8 out of 8 users found this user opinion helpful.

• 8 stars

  Almost perfect

  by ericthai on May 28, 2007

  Pros: Amazing noise cancelation, beautiful design, USB rechargeable, LOUD and clear sound, come with alot of accessories

  Cons: Useless in the wind, clunky size, hard to put on, hard to keep on

  Summary: When it come to functional trendy gadgetry this is one of the IT item. Amazing background noise cancelation technology, you can be in a dance club or a noisy restaurant ...

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  Summary: When it come to functional trendy gadgetry this is one of the IT item. Amazing background noise cancelation technology, you can be in a dance club or a noisy restaurant with screaming people and music blasting, while all the caller can hear is you. In that aspect, this headset lives up to its promise! The receiving sound quality is clear and you DO NOT NEED TO WORRY ABOUT LOUDNESS THIS HEADSET IS LOUD! I really like the USB rechargeable function, all you need is this tiny USB cord that come with the headset instead of the bulky charging cord that tend to come with all the standard headset(this one has that too) This set also come with several interchangeable ear clips and ear buds too!There are some minor annoyance, this headset is abit big and awkward to put on, especially quickly with one hand and after a short bit of talking it requires adjustments. There also are no indication tones while redialing or when you hangup on a call. My biggest complain is that, the noise cancelation technology is USELESS IN THE WIND! all you hear is muffled wind noise! This headset is not meant for the outdoor!

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  2 out of 2 users found this user opinion helpful.

• 4 stars

  Poor Support from the Company

  by billhase on January 10, 2008

  Pros: Cool Technology

  Cons: Company does not support Customers

  Summary: I own a cellphone store and have been selling Jawbones. We have had several die in the first 30 days. As a customer would expect, we have replaced those units. ...

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  Summary: I own a cellphone store and have been selling Jawbones. We have had several die in the first 30 days. As a customer would expect, we have replaced those units. Now Jawbone is telling us that they will not replace the units. Every other bluetooth manufacturer we carry is very conserned about the customer and wants to make any problems with their product as painless for the customer as possible, evidently not Jawbone. I will no longer carry this product in my store. A product is more than just hardware, it also includes how well the company stands behind it.

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  1 out of 1 users found this user opinion helpful.

• 4 stars

  i travel HOLDING the jawbone like i would a cellphone.

  by lcampm2 on September 18, 2008

  Pros: if held to the ear canal, the sound is unbeatable. clear at low volume. the person i am talking to enjoys very clear reception. at least the other person gets a benefit of good sound.

  Cons: unless your ear is small and can keep the ear bud stable and still, this is not for you. mine always moves itself to the flat part of my ear and blocks sound. if it had gels like the jabra bt that went inside the canal, this would be the best ever.

  Summary: the ear loops hurt my outer ear after a couple of hours, no way to hold it on with gels, must rely on too small easy to fall off ear ...

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  Summary: the ear loops hurt my outer ear after a couple of hours, no way to hold it on with gels, must rely on too small easy to fall off ear buds. just a quarter twist in the wrong direction and the ear bud comes off in your ear. i give up on finding a good gel or bud for this great electronic with terrible hardware that makes it unusable. I have superglue countless "fixes" on to it and bought many replacement ear bud/gels and it is time to give up. terrible fit, not for everyone. if the earpiece does not stay center in your ear, you will not hear clearly. louder volume only makes it worse

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• 9 stars

  Best of breed

  by Musicalsnake on August 15, 2008

  Pros: Very good fit, sound quality is great on both ends

  Cons: It takes a while to get it customized and fitting properly

  Summary: This headset is fantastic. People you are talking to can hear you clearly, even in a construction zone, and the sound coming in is clear and crisp. Best headset I ...

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  Summary: This headset is fantastic. People you are talking to can hear you clearly, even in a construction zone, and the sound coming in is clear and crisp. Best headset I have ever had.

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• 10 stars

  the best bluetooth ever

  by chilcott83 on June 30, 2008

  Pros: sound and the noise canceling the best idea ever it just rocks

  Cons: none after the outher bluetooth i have used

  Summary: it is the best bluetooth ever made i don't think any one could find a better headset than this try it you will never want to give it back

  Summary: it is the best bluetooth ever made i don't think any one could find a better headset than this try it you will never want to give it back

• 9 stars

  Amazing device

  by marksman00 on December 31, 2007

  Pros: Sound quality, comfort, style, ease of use

  Cons: None really

  Summary: Just got this for Christmas (the red one) and all I can say is wow!. This is light years ahead of the motorola set I had. The buttons don't ...

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  Summary: Just got this for Christmas (the red one) and all I can say is wow!. This is light years ahead of the motorola set I had. The buttons don't take long at all to get used to and the automated volume adjustment is great. Works flawlessly with my LG VX8700. No pairing or connection problems at all and it actually eliminated the annoying issue I had with my motorola set where it activated the phone menu every time i turned it on or off.
  
  Definately worth the money and the read one looks hot! The only better one from a style point would be the one Capt. Jack where's on "Torchwood".

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• 9 stars

  Great Bluetooth Earpiece

  by blbrown on October 19, 2007

  Pros: Great Looks!, good sound quality, easy to use

  Cons: conversation piece!!

  Summary: I bought the Red Jawbone a couple months ago and am extremely pleased with its overal quality. The sound quality is excellent on both ends of the conversation. And the ...

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  Summary: I bought the Red Jawbone a couple months ago and am extremely pleased with its overal quality. The sound quality is excellent on both ends of the conversation. And the quality of the materials seems to be very good too. My wife liked mine so much I have bought a second Red one for myself!!
  
  The noise suppression seems to work pretty good. However, when used outside in the wind, it still is noisy on the receiving end. I am not sure what it would sound like otherwise, so I am not blaming Aliph for the affects of the wind!
  
  The only 'con' is that the Jawbone is a real conversation piece - especially the RED Jawbone! I cannot wear mine in public without being detained by a complete stranger wanting to find out more about my earpiece - even by AT&T wireless personnel in the store where they sell the original gray one! So plan some extra time on your outings for unexpected conversations while wearing this cool RED Jawbone!
  
  If you are in the market for a good bluetooth earpiece then I highly recommend the Aliph Jawbone!

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• 8 stars

  Great for HW6515

  by stmcki on October 15, 2007

  Pros: Easy, stylish

  Cons: No cons yet

  Summary: Due to notoriously low call volume on the HP HW6515 I bought this. Connects easily to the hw6515, calls come in pretty clearly. Volume is great. Folks I called didn'...

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  Summary: Due to notoriously low call volume on the HP HW6515 I bought this. Connects easily to the hw6515, calls come in pretty clearly. Volume is great. Folks I called didn't know I was using a bluetooth, nor could some of them hear the background noises. Except for one instance where I was using the unit in the car. I had the a/c blowing on high straight at my face. the person I was talking to had a difficult time hearing my and later said I sounded like I was in a wind tunnel. Other than that, calls are great. Pretty stylish. Although i am not one who likes to wear a bluetooth unit all the time (sorry but you look stupid no matter how stylish the bluetooth unit is). i keep it in my pocket and put it on when I get a call.
  Call volume is fine, no need to have a separate adjustment nob, although one of the buttons will increase volume if you need it.

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• 2 stars

  Caveat Emptor! Decent product, Horrrrrrible Service. I feel cheated.

  by leon_512 on October 14, 2007

  Pros: Innovative design and technology application

  Cons: Non-existant customer support, deceptive warranty

  Summary: In regards to their customer service, Aliph has been developing an unfavorable reputation within the bluetooth community.
  
  I was personally satisfied with the product when I first bought it. No
  
  ...

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  Summary: In regards to their customer service, Aliph has been developing an unfavorable reputation within the bluetooth community.
  
  I was personally satisfied with the product when I first bought it. No more than 3 months later the microphones lost the ability to pick most anything up. Almost all of my callers complained of being unable to hear unless I significantly raised my voice. So I did what any other consumer would do, I emailed their support staff. I got a confirmation in my email stating that I should expect a response in 1 to 2 business days. So I waited, and waited. No reply over a week, so I emailed again. And it's been almost a month now, still no reply.
  
  I did some online research and not surprisingly I found many similar horror stories with this "well received" device.
  All in all, this piece of technology is not perfect but still better than most. However, I cant say the same for their customer service dept. As a suggestion take a moment to read their very limited warranty and brush up on the faq which states:
  
  4. What's your return policy?
  
  If you purchased your Jawbone at jawbone.com, we offer a 30-day money back guarantee as well as a one-year exchange policy for defective units. For more information on our warranty and return policy, please check out our limited warranty link on the support page. If you purchased your Jawbone from anywhere else, you are bound by the return policies of that retailer.
  
  All I can say now is "caveat emptor!"

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