Epson Perfection 4490 Photo - flatbed scanner

Summary: When I use the Epson copy program that came with the Epson scanner, it sets the paper source to auto sheet feeder, no matter what the default is (it is ...

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Summary: When I use the Epson copy program that came with the Epson scanner, it sets the paper source to auto sheet feeder, no matter what the default is (it is the paper feed switch).

When I click on output paper on the Epson scanner software, I can set the Canon ip4000 printer to paper feed switch or cassette, and then click "OK" but no matter what I do, it goes back to auto sheet feeder when executing the actual copy. The software always seems to reset it to auto sheet feeder. Other changes I make, such as paper size, portrait versus landscape, etc. all seem to take and are not changed. But the paper output always reverts to auto sheet feeder. No other program of mine does this. I do not want the auto feeder for copying. The default is set to be the paper feed switch. Every other program uses the default or can be changed.

I wrote Epson and they said that their copy software does not affect the printer paper feed in any way. Then their tech said that Epson scanners are only guaranteed to work with Epson printers! She said I should contact Canon. But then I tried it with my HP 832. Same thing!

Happily I finally got a good tech who told me about a website that has free copy software (www.nicocuppen.com). This does work. Too bad Epson did not hire Nico to fix their lousy software.

I expected more from what I thought was a good company.

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Summary: This scanner is easy to install and use. It has different levels of scanning options that make it easy to produce excellent results. The front control buttons are a welcome ...

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Summary: This scanner is easy to install and use. It has different levels of scanning options that make it easy to produce excellent results. The front control buttons are a welcome addition to Epsons usually plain one button control panel. I knew that Digital Ice was availble only for slides and film, but after using the scanner I think I'll also be getting the 4990 scanner which can use Digital Ice with snapshots. It is a solide scanner and I also appreciated the hinged lid that stays up by itself, so I can put scanning items on glass with both hands if need be. I picked scanner up for $235 from circuit city's website.

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Summary: Wonderful scanner for under $250. Images are 10-fold better than my previous Compaq scanner. Software was easy to install and I had no problems installing the unit - Ready to ...

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Summary: Wonderful scanner for under $250. Images are 10-fold better than my previous Compaq scanner. Software was easy to install and I had no problems installing the unit - Ready to go in less than 10 minutes. Software is also very user freindly for beginners to play all the features. Again I can't begin to explain how great the image quality is.

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Summary: The 4490 replaces my dying four year old HP6300C. I got great scans with the latter, had a fax button that connected automatically with fax software, and found the software ...

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Summary: The 4490 replaces my dying four year old HP6300C. I got great scans with the latter, had a fax button that connected automatically with fax software, and found the software very easy to use.

Lacking any fax connection, I tried to scan to email, only to discover that my only options were Outlook or Outlook Express, Eudora, or AOL Communicator, rendering the button useless.

When I scanned to printer, I had to do a preview and set the scan area to prevent the black background from being printed. Print quality was adequate.

I had to read the manual to figure out how to use the software as the process is non-intuitive but learnable.

I scanned in a 50 year old photo and took it into Photoshop together with the same photo I had scanned with my old HP. I edited them both using the same tools and gave a slight edge to the 4490 finished product.

The price was great, about half what I paid for the HP. But I would have paid more to have gotten a fax button.

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Summary: I purchased this scanner to archive all my families photos from the beginning of time 40+ years. It even makes the kodachrome slides look great. I have scanned about 40 ...

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Summary: I purchased this scanner to archive all my families photos from the beginning of time 40+ years. It even makes the kodachrome slides look great. I have scanned about 40 and it works great. I would highly recommend this scanner. I wanted the 4990 but it was just too expensive right now. I can't believe how much I like this scanner. If the 4990 is better I can't imagine how.

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Summary: The editor and user reviews convinced me to get this scanner. I have decades of family photos to scan and wanted a simple scanner to take care of them. First ...

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Summary: The editor and user reviews convinced me to get this scanner. I have decades of family photos to scan and wanted a simple scanner to take care of them. First install attempt resulted in partial Adobe software setup [Biz Card failing to install] and the Adobe Photoshop Elements 2.0 never would install. I had an old computer and thought the problem might be my hardware. Email to Epson about problem brought no solutions. For other reasons I then bought brand-new computer and tried again, but software install failed the same way again. So I went ahead and used the scanner and put a lot of photos on my computer. Since the Photoshop Elements 2.0 failed twice I gave up on it, went to Adobe website and ordered the trial version elements 3.0. After I get all the photos scanned I will use the trial version for 30 days. According to the Adobe website the features and benefits for Photoshop Elements are way beyond my needs and wants. In fact most of the photos scanned are treated to Google Picasa 2 free software and fix most problems. Operation of the scanner is simple with three options offering simple to complex choices of scan, dpi, color prints, slides, negatives, etc. Overall I am just satisfied because the software install failures. www.dougcaldwell.net

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Summary: I bought a refurbished unit direct from Epson. It was broken. They replaced it. That one worked briefly but then broke just outside of the 30-day return window, so I ...

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Summary: I bought a refurbished unit direct from Epson. It was broken. They replaced it. That one worked briefly but then broke just outside of the 30-day return window, so I had to deal with warranty service. Epson requires you to take the scanner to a local service center, so I took it to one that is an hour traveling time each way (closest one available). They held onto the scanner for one-and-a-half weeks. I got it, brought it home, and discovered that it was still broken. Now, the only option is to take it back to this service center again to have them attempt to repair it. After all the time spent on the phone (and a previous bad experience with a brand new Epson scanner), I've become extremely fed up and will never buy another Epson scanner again (I should've learned my lesson the first time, but this was too good a price to pass up).

However, if you get a working unit, then this is really a great scanner. I found it great for scanning my medium format negatives, that is for all of the one week that it actually worked.

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Summary: I bought this scanner expressly to scan old medium format, B&W negatives. It was amazing what sharp clear pictures I got from 65 years and older negatives. It ...

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Summary: I bought this scanner expressly to scan old medium format, B&W negatives. It was amazing what sharp clear pictures I got from 65 years and older negatives. It does as well with colors on film and slides. Great at scanning photos and documents too. I am very pleased, plus I saved a ton of money by doing the family pictures myself.

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Summary: Epson has labeled this scanner as Vista certified. They lie. There are four buttons on the scanner. 1 to scan to PDF file. 1 to printer. 1 to Email. And ...

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Summary: Epson has labeled this scanner as Vista certified. They lie. There are four buttons on the scanner. 1 to scan to PDF file. 1 to printer. 1 to Email. And 1 to open Epson scan. (software) When you use this scanner with XP that is what they do. When you use this scanner with Vista,...ALL the buttons do the same thing. They open up to Epson scan. You have to download the latest driver from Epson's website to get this scanner to work at all. Epson took a shortcut and designed the most basic driver for Vista. Then they had the audacity to call this Vista certified. When I called Epson and asked for my money back,......they were rude and refused to let me talk to a corporate manager. I'll be buying Canon from now on.

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