Samsung CLX-2160N

Manufacturer: Samsung Part number: CLX-2160N

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$372.84 - $413.90 at 20 online stores

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Average user rating: 1.5 stars out of 1 review

More product information:: User reviews; Specifications; Manufacturer info

Description:: This world's smallest color multifunctional printer is ideal for small office or home office use.

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store	customer rating	inventory	tax & shipping	price
Store profile \| Buy now Low Prices on 2MM+ Items. Anything. Anytime. Anywhere. Authorized store	Rate this store See store profile	In stock FREE SHIPPING	Enter zip code to get total price: Price +Tax +Shipping =Total price	$399.00 Shop now as of 09/05/2008
Store profile \| Buy now The Right Technology. Right Away. Authorized store	Rate this store See store profile			See site Shop now as of 09/05/2008
Store profile \| Buy now PREMIER SOURCE of cutting edge electronics since 1973. Authorized store	Rate this store See store profile	In stock SHIPS IN 24 HR. Auth Samsung dealer w/ warranty		$430.20 Shop now as of 09/05/2008
Store profile \| Buy now Authorized store	Rate this store See store profile	In stock		$399.00 Shop now as of 09/05/2008
Store profile \| Buy now Authorized store	Rate this store See store profile	In stock		$382.95 Shop now as of 09/05/2008
Amazon.com Store profile \| Buy now Authorized store	Rate this store See store profile	In stock		$399.99 Shop now as of 09/05/2008
TheNerds.net Store profile \| Buy now Authorized store	Rate this store See store profile	In stock		$411.63 Shop now as of 09/05/2008
Store profile \| Buy now Authorized store	Rate this store See store profile	In stock		$401.83 Shop now as of 09/05/2008

*Total price for the Samsung CLX-2160N are estimated and may vary slightly based on exact tax, shipping, manufacturer rebate or any sale/promotion on the merchant site.

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User reviews

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Average user rating: 1.5 stars out of 1 review

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3 stars

Failed in 45 days, don't depend on Samsung Warranty

by russhuffman on April 11, 2008

Pros: Nice print quality, when it worked

Cons: Failed in 45 days, terrible support from Samsung

Summary: This printer failed after only 45 days, 2 weeks past the point where I had to rely on manufacturer warranty rather than distributor warranty. It started with a paper jam ...

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Summary: This printer failed after only 45 days, 2 weeks past the point where I had to rely on manufacturer warranty rather than distributor warranty. It started with a paper jam while printing what was no more than the 200th page. After that, it would start a periodic ?hammering? inside the unit when you try to print and during warm up. Not one successful print after that.

We went back and forth with obviously flawed troubleshooting, but my (seemingly?) logical concerns didn?t hold weight against their ?formula?. I was given no choice but to wait for a week and HOPE that it would fix this in spite of their flawed ?if you take that out and it doesn?t make noise, that that MUST be the problem? logic. Of course, the part came in, and it made NO difference. Now I?ve been without a printer for almost 2 weeks. So I call up again, and am forced to go thought the troubleshooting formula not once, but *2* more times. I also was asked demonstrate the ?hammering? again several times. Who knows what damage that might be causing to the other components (just full of plastic gears)! I got tired of this and told them to just send me a new printer. Apparently they ?can?t send a replacement?. Ok, then refund my money. Oh, they ?can?t refund my money?. Well, what can they do? They can send another part? Another week or so? The best I could do was get them to send the part to a tech who will come out to install it. And if that doesn?t fix it, the *maybe* he can actually identify the right part, and wait another several days till it comes in AND he can get back. I attempted escalate and spoke to Supervisors; same story, "You have no choice but to wait for new parts and a technician"...

Anyone want to buy a slightly used printer? I?ve already wasted more time and lost productivity than the HP and 5 years worth of printer would have cost me. The most productive thing I can do now throw this thing in the garbage and move on without more lost time and money. The only reason I?m continuing to fool with it at all is to run up the repair bill on Samsung so that I can be sure they will not profit one nickel from my purchase.

And yes, I am backing this up with my cash. My new replacement HP Printer will arrive before the ?best case? time frame for the Samsung parts. My last HP ran for over 10 years with nothing but cleaning and toner. I?m sure that many of Samsung?s printers will work just fine, but if you depend on a printer working dependably for your livelihood as I do, my advice is that you don?t depend on Samsung...

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Specifications

Manufacturer: Samsung
Part number: CLX-2160N

General
Copier Type Digital
Width 16.3 in
Depth 13.9 in
Printing Technology Laser - Color
Height 13.1 in
Weight 36.4 lbs
Memory
Standard Memory 128 MB
Copying
Max Copying Speed up to 17 pages/min (mono) / up to 4 pages/min (color)
Max Document Enlargement 200 %
Max Document Reduction 50 %
Exposure Modes Photo, Text and photo, Text
Scanning
Optical Resolution 1200 x 600 dpi
Interpolated Resolution 4800 x 4800 dpi
Printing
Max Printing Resolution up to 2400 x 600 dpi (mono) / up to 2400 x 600 dpi (color)
Max Printing Speed up to 17 pages/min (mono) / up to 4 pages/min (color)
Printer Drivers / Emulations SPLC

Document & Media Handling
Max Original Size Legal (8.5 in x 14 in)
Original Type Sheets
Max Copy Size Legal (8.5 in x 14 in)
Supported Media Type Plain paper, Cards, Transparencies, Labels, Envelopes
Standard Media Capacity 150 sheets
Output Trays Capacity 100 sheets
Document & Media Handling Details Paper cassette - 150 sheets - Legal (8.5 in x 14 in), Output tray - 100 sheets - Legal (8.5 in x 14 in)
Speed Details Printing : up to 16 pages/min ( A4 ) - B/W, Printing : up to 17 pages/min ( Letter A ) - B/W, Printing : up to 4 pages/min ( A4 ) - Color, Copying : up to 4 pages/min ( A4 ) - Color, Copying : up to 17 pages/min ( Letter A ) - B/W, Copying : up to 4 pages/min ( Letter A ) - Color, Copying : up to 16 pages/min ( A4 ) - B/W
PC Connectivity
PC Connection Availability Yes
PC Connection Hi-Speed USB, Ethernet 10 Base-T/100 Base-TX
Operating System Support MS Windows Server 2003, MS Windows ME, MS Windows 98, MS Windows Vista, MS Windows XP, MS Windows 2000, Linux, Apple Mac OS X 10.3 - 10.4
Miscellaneous
Direct Printing Specifications PictBridge
First Copy Out Time B/W 14 sec
First Copy Out Time Color 26 sec
Consumables Included 1 x Cartridge ( Yellow/cyan/magenta ) - up to 1000 pages, 1 x Cartridge ( Black ) - up to 2000 pages
Environmental Parameters
Sound Emission 49 dB (operating)
Sound Emission (Operating) 49 dB

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