Norton Ghost 10
Manufacturer: Symantec Part number: 10430646
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as of 07/31/2014
CNET editors' review
price range: $114.99
- Reviewed by: Ken Feinstein
- Edited by: Robert Vamosi
- Reviewed on: 10/18/2005
- Released on: 09/26/2005
The good: Creates a complete backup of a hard drive; easy to use, even for novices; supports encryption.
The bad: Lacks free phone tech support; no way to back up specific folders or file types.
The bottom line: Ghost 10 uses sophisticated disk-imaging technology to create a robust, easy-to-use backup tool that protects your data against large and small disasters.
Not the "real" Ghost -- will not work for cloning.
by btpringle on October 17, 2006
Pros: Good for end users with no technical knowledge, I guess... NO PROs for IT personnel!
Cons: NOT the real Symantec Ghost. This is a program from a competitor that they bought a couple of years ago, called PowerQuest. This will NOT work for machine cloning or disk upgrades.
Summary: Apparently, Symantec purchased a company called PowerQuest a couple of years ago. PowerQuest had an application called V2i Protector, which was a disk imaging application similar to Ghost. However, it ...
Summary: Apparently, Symantec purchased a company called PowerQuest a couple of years ago. PowerQuest had an application called V2i Protector, which was a disk imaging application similar to Ghost. However, it was designed to run live in the Windows environment and was not designed to perform a cold image from a separate boot disk. It was not possible to create a cold image (boot from a separate disk) and to save the image as a file for use on another computer.
This application is meant to run on ONE workstation and perform BACKUPS for that one workstation -- NOT disk imaging.
Norton Ghost 2003 was the last version created by Symantec to be the actual Ghost product. Subsequent packages are the PowerQuest V2i Protector application masked with Symantec's branding and the Ghost name. The program files are actually the same names as they were when it was called PowerQuest V2i Protector (Pqboot32.exe, V2iBrowser.exe, and etc.). They now call this appliation "Norton Ghost 10.0", which is designed to run on a single PC as a recovery application and not as a disk imaging program.
This leads to the problem. The real Ghost application allows that functionality, but the only way to get the real Ghost application that has the ability to create an entire disk image and to copy it to another computer is to purchase the Ghost Solution Suite.
DON'T buy this product if you are attempting to clone machines or to store images for later use. It WILL NOT work for that purpose.
30 out of 32 users found this user opinion helpful.
Easy Installation - easy functionality (requires 6th grade reading abilities)
by iamborg51 on November 16, 2005
Pros: Worked as Stated
Cons: Well, since it worked as stated I have no problems with it
Summary: I'm not sure why everyone is giving this product such low ratings; I had a 80GB internal HDD which was taking RAW READ ERRORS according to the vendor utilities. ...
Summary: I'm not sure why everyone is giving this product such low ratings; I had a 80GB internal HDD which was taking RAW READ ERRORS according to the vendor utilities. I installed Ghost 10, backup up the HDD to a external USB HDD and validating the image with the included utility, restored to a internal 200GB drive; all HDDs both external and internal were by same vendor. No problems here!
27 out of 27 users found this user opinion helpful.
Major Improvement over its predecessor
by Bosco on November 22, 2005
Pros: Excellently easy incremental backup
Cons: High price with a rebate coupon (just price it $20 less, huh?)
Summary: I have always found it frustratingly difficult to run incremental backups with the various backup software programs on the market. Ghost 10 has finally made it intuitive. After the first ...
Summary: I have always found it frustratingly difficult to run incremental backups with the various backup software programs on the market. Ghost 10 has finally made it intuitive. After the first backup, I held my breath, then backup-ed again after using the computer for a couple of days and (surprise!) it quickly updated by first backup in minutes instead of doing another full backup. That's the ticket! No jargon, just incremental backups. Finally.
25 out of 25 users found this user opinion helpful.
Awful - Activation required during Boot Disk Restoration
by trevorhor on May 31, 2006
Pros: Ends my relationship with Symantec - User of Norton since Dos
Cons: After you've bought the program, Symantec does not want to hear from you!!!!
Summary: Hard disk crashed. Used Ghost 10 to restore hard drive from image to a new disk. When system reboots, Ghost asks for activation online. Symantec states activation limits has been ...
Summary: Hard disk crashed. Used Ghost 10 to restore hard drive from image to a new disk. When system reboots, Ghost asks for activation online. Symantec states activation limits has been reached. No phone support available. No email support. An online form is available but you have to snail-mail it to them WITH original disks, manual AND the envelope that the CD came in. There is no warning that you need to keep the CD Envelope! Symantec will get back to you after a 3 week minimum wait! Who can wait three weeks to complete a boot disk restoration? Activation is fine but Symantec is trying so hard to avoid contact with its customers that you can't get significant problems resolved in a timely manner. CNET review is misleading because the feature list is absolutely meaningless if you run into a problem and can't get reasonable customer support. Buy something else and save your sanity.
22 out of 23 users found this user opinion helpful.
by datajockeys on November 3, 2005
Pros: Corp version has support.
Cons: Won't Register or Install Crashes
Summary: I tried to install this product on three diferent computers on two diferent sites and it still will not install properly. I am a networking professional with over 23 years ...
Summary: I tried to install this product on three diferent computers on two diferent sites and it still will not install properly. I am a networking professional with over 23 years experience (no noob here). When I tried to contact Norton, I had to pay for support. The outsourced support could not even pronounce the product name properly! Beware! Look elsewhere! A hint for you commercial types... get the Ghost 10 corp version with the gold support package. This will get you in a real support structure and give you a better product. The kicker is that you will actually pay less per seat! If you have over 8 PCs that need backinng up, this is the way to go.
24 out of 35 users found this user opinion helpful.
Great product, if you can activate it
by peterkins1 on January 8, 2006
Pros: Comprehensive backup
Cons: Online activation required,and often doesn't work
Summary: After purchase and installation online activation is required or the product expires. In my case (and others) all activation attempts failed and hung the pc. None of the fixes on ...
Summary: After purchase and installation online activation is required or the product expires. In my case (and others) all activation attempts failed and hung the pc. None of the fixes on Norton's support site worked. Hugely frustrtating.
11 out of 11 users found this user opinion helpful.
Not trustworthy Stick with Ghost 2003
by thebert on December 15, 2005
Pros: Easy to use
Cons: A backup you can't fully trust is useless
Summary: This product does not integrate with windows shadow copy while performing backups. Nor does it provide its own similar function. That means it is possible for Ghost 10 (and 9) ...
Summary: This product does not integrate with windows shadow copy while performing backups. Nor does it provide its own similar function. That means it is possible for Ghost 10 (and 9) to "half copy" any updates that occur during the backup. Upon restoration, the affected file(s) may be corrupted and unusable. One should expect that updates during the backup period might be lost but the risk of losing the entire file is not acceptable.
For a casual web browsing user, losing an important file would be rare but possible. For a power user with lots of programs running in the background that might be doing updates during a scheduled backup the risk may go as high as "sure thing" (Google Desktop anyone?, Tivo downloads?, Web Crawlers? Windows Update?, Fetch your email into an Outlook database?).
If you’re thinking "OK the risk of occurrence is not all that great. What's the big deal?" Think of it this way. When you turn your machine on tomorrow and the hard drive fails do you want to KNOW that your restore will put EVERYTHING back?
Consider using Ghost 2003 instead. It is far more reliable and you can probably get your hands on it for less money (it also comes with Ghost 10 which should tell you something). It boots to DOS for the actual backup which may seem like bad idea to a non-technical user but in this case it is very good. A nice clean shutdown of your system followed by a Ghost 2003 backup to a USB hard drive makes for a backup you can trust; and that is a beautiful thing!
I have confirmed this information in a support chat session with Symantec and I kept the script from that session.
Here is a quote from Felix today...
"Felix > Please note that Norton Ghost 10 is a consumer product. It has very limited features that can help a workstation to backup. It cannot do a real time backup."
I guess that says it all...
11 out of 15 users found this user opinion helpful.
Did not disclose RAID 1 mirror not supported
by GLNC on December 7, 2005
Pros: enterprise level support, but for useless systems,obsolete
Cons: deceptive sales practice, undisclosed requirements
Summary: It took hours of discussion with tech support trying to install the product before they would admit RAID 1 mirror disk drives are not supported, perhaps by all Symantec products. ...
Summary: It took hours of discussion with tech support trying to install the product before they would admit RAID 1 mirror disk drives are not supported, perhaps by all Symantec products. It is not in any of the manuals nor their System Requirements, and it is a very simple matter to list. This applies to all versions of Ghost I was told.
8 out of 9 users found this user opinion helpful.
Incremental Data Sets a No-no
by ksmith51 on February 23, 2006
Pros: Full featured and excellent GUI
Cons: Incremental Backups eliminated
Summary: Discovered the threshold in version 10 for permitting incremental data sets is too sensitive. Every single backup set was created as a base/full set. A real problem trying to ...
Summary: Discovered the threshold in version 10 for permitting incremental data sets is too sensitive. Every single backup set was created as a base/full set. A real problem trying to backup a 120GB source drive onto a 300GB USB 2.0 external destination drive. Two base/full data sets just don't want to fit, plus every (full) backup takes overnight. At first, Symantec tech support said to turn off Diskeeper 10's set-it-and-forget-it background defrag because it moved too many fragments and that forced a full/base backup every time. Turned off Diskeeper 10 for the subject source drive, and with only three new digital pics files written to the source disk in 24 hrs, Ghost 10 still performed a full backup instead of an incremental. Ghost 10 has no override to force subsequent incrementals after a full base dataset has successfully been created. I decided to just un-install Ghost 10 and return to using BackupMyPC 6 for baselines plus incrementals.
This may be a terrific application for most folks with small source drives, huge destination drives, and lots of time to spare while your PC cranks away creating full backups. Unfortunately, not for me.
6 out of 7 users found this user opinion helpful.
by SteveP55419 on March 12, 2006
Pros: It Works . . . . . .
Cons: . . . . They Oversimplified It
Summary: While I'm the first person to trash computer software, I can't figure out what all the bad reviews are about. I have a P4 3.2 with 1GB ...
Summary: While I'm the first person to trash computer software, I can't figure out what all the bad reviews are about. I have a P4 3.2 with 1GB of memory. I have SATA drives, RAID 1 and the image storage disk running off a third-party SATA PCI card. Figured all that would be enough curveballs to create a few problems. However, software installed without a hickup. Activated fine. Ran a backup without incident. Booted to the Recovery Environment and everything worked. I renamed a file and then restored it from the backup and it worked from both Windows and the Recovery Environment (boot disk). I am not going to take on the risk of restoring the entire computer just to test it out but everything else tests out OK.
5 out of 5 users found this user opinion helpful.
- Manufacturer: Symantec
- Part number: 10430646
- Description: Symantec's Norton Ghost provides advanced backup and recovery for your PC. Protect your data by making a backup of your hard drive's contents - without restarting Windows. Incremental backups save you time and disk space. You can even schedule backups to run automatically. Quickly restore individual files, selected folders, or the entire hard drive.
- Packaged Quantity 1
- Category Utilities
- Subcategory Utilities - desktop backup / compression / archiving,
Utilities - system deployment & migration
- Version 10
- License pricing Standard
- License Type Complete package
- License Qty 1 user
- License Pricing Standard
- Platform Windows
- Distribution Media CD-ROM
- Package Type Retail
- OS Required Microsoft Windows 2000 Professional SP4 or later,
Microsoft Windows XP Home Edition,
Microsoft Windows XP Professional
- Software Requirements Microsoft .NET Framework 1.1,
Internet Explorer 5.5 or later
- Min Processor Type 300 MHz,
- Peripheral / Interface Devices CD-ROM
- System Requirements Details Microsoft Windows 2000 Professional SP4 or later - RAM 256 MB - HD 300 MB,
Microsoft Windows XP Home Edition - RAM 256 MB - HD 300 MB,
Microsoft Windows XP Professional - RAM 256 MB - HD 300 MB