LG BD570

• Average user rating: 2.5 stars out of 45 reviews
• My rating: 0 stars

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• 5 stars

  Not as perfect as the experts say...

  by drc-rocka on March 14, 2010

  Pros: similar to the excellent BD390
  easy set up
  extensive internet content
  extensive list of playable video and audio file formats (e.g., .avi, .mpeg, mp3 and 4, etc.)
  value (i.e., features to price ratio)

  Cons: problematic play of some blu-ray titles
  less than practical front cover (must be down for disc and USB to be inserted)

  Summary: Many users will find this to be an excellent Blu-ray player and at this price point, there's a lot that LG has packed into this player. Most notable will ...

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  Summary: Many users will find this to be an excellent Blu-ray player and at this price point, there's a lot that LG has packed into this player. Most notable will be the extensive internet content of which I've yet to explore (e.g., Netflix, Pandora, Hulu, etc.). In addition, the BD570 can be easily connected to the internet either via hard wire or wirelessly. If you're even considering connecting a player to the internet or to a network wirelessly, you should probably consider this player. Set up is a breeze and the documentation is easily understandable. For example, I connected my BD570 via hard wire to my home network and it immediately recognized my Directv DVR, listing the programs I'd recorded although I haven't tried to view them yet. My BD570 is connected to an Onkyo SR876 receiver via HDMI and the two seem to play quite nicely together. This was really important to me because last year I purchased a Panasonic 60 (last year's version of the 65), which did not work with my receiver well at all. Not only did that player freeze frequently, but also the FF button changed the audio settings of my receiver. That player was quickly returned so this is only my second attempt at adding a Blu-ray player to my home theater set up. Blu-ray video playback is incredible. However, as impressive as the video playback is, I think the sound is even better. Moreover, the BD570 offers a number of options for outputting audio to receivers. Not to mention, the BD570 can handle decoding itself so a receiver is not a must.
  
  But (and this is a big one), the player has one major shortcoming that has yet to be addressed. Anyone considering purchasing this player should be aware of it. There are several Blu-ray discs that it has problems with. Disney-Pixar's Up, for example, skips. Actually, I intentionally tried Up knowing that I would probably experience a problem with it just to see if I could replicate the problem others have noted (see AVS forums for more on this issue). I first experienced the problem with Terminator Salvation (TS), which was the first disc I tried in the player. With this disc, the player skips from the end of the opening credits to what I believe is chapter 2 (John Conner climbing out of a cave). There are other places throughout the disc where chapters are skipped as well. I really hope that this issue can be addressed via a firmware update and I hope it can be addressed soon because if not, I might be returning this player and getting my money back.
  
  I should note that following the suggestions of others (again, see AVS forums), I was able to work around this problem, although one could argue (actually I could argue) that I shouldn't have had to. Again, anyone considering purchasing this player should consider this BEFORE they make their purchase. I can't explain why, but when sending the video signal out of the player via component cables (the red, green, and blue ones), the problems seem to disappear, although I did notice a slight stutter on TS at the very same point in which the skipping occurred via HDMI. I further tested this with Up (again a well-documented problem disc with the BD570) by outputting the video via component cables instead of HDMI (also with the video output on the BD570 set to 480i) and the aforementioned problem was gone. For the time being, I'm willing to have HDMI and component cables connected to the BD570, but I can't say that I'm willing to sacrifice less than hi-def video forever. To be clear, I could not watch TS and Up all the way through at 1080p. When I used component cables and changed the output to 480i, my receiver upconverted the video but it wasn't the same. Trust me on this because when the BD570 works perfectly (i.e., sending out 1080p to my receiver), there is a significant difference in the quality of the video--it is awesome!
  
  All this is to say that despite the glowing reviews this player is getting and may continue to get, potential buyers should be aware that this player does have some problems. If you're buying this player to play Blu-ray discs, you'll have to consider whether or not you want to shell out money for a player has so many well-documented problems playing Blu-rays. If you're like me, you might be willing to hold out hope that these issues can, and will, be addressed via firmware updates. And, if so, like me, you'd better keep your receipt handy and keep track of when you need to return the player for a full refund if they aren't.
  
  If you're looking for a player with no bugs, that you can drop any disc into and enjoy the way the player is advertised, you should probably look into other options.
  
  However, if you're interested in just streaming internet content and being able to network your Blu-ray player to computers on your home network and view them via your Blu-ray player, the BD570 might be right for you, right now. Either way, you just need to know what your getting for your money. I hope this helps.

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  9 out of 10 users found this user opinion helpful.

• 8 stars

  New to Blu Ray and very pleased

  by bhubbard45 on March 9, 2010

  Pros: Easy to setup, Manual is helpful, Good price that is likely to continue dropping, Excellent picture and sound.

  Cons: Netflix, Vudu, and Cinemanow are not useful unless your internet speed is up for the task. Be careful Mac users, the DLNA is a great feature, but requires some patience to setup.

  Summary: I would buy the 570 again, but now that I have the 570 I think that the 590 would even be more useful, just not sure the extra $100 would ...

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  Summary: I would buy the 570 again, but now that I have the 570 I think that the 590 would even be more useful, just not sure the extra $100 would be better spent.

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  6 out of 6 users found this user opinion helpful.

• 10 stars

  Does everything I hoped. Exceeded my expectations.

  by cgwhalley on March 9, 2010

  Pros: Could not be easier to set up. Directions pretty difficult to get wrong. Made sure I did a software update before operating. Great upconvert on normal DVD. Bluray fantastic. Really quick load of bluray. Streaming content also fantastic. No brainer.

  Cons: None worth writing about

  Summary: I have been deliberating a content streaming bluray for a while now, read all the reviews, was about to get the LG 390 & then saw these these were out. ...

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  Summary: I have been deliberating a content streaming bluray for a while now, read all the reviews, was about to get the LG 390 & then saw these these were out. Thought it can't be any worse than the 390 & it is cheaper. It was easy to set-up, the wireless access was easy (my modem is in the same room) so I have had no streaming or connectivity issues with Netflix. Normal DVD's look fantastic & bluray is equally fantastic - great sound also - go get one.

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  3 out of 3 users found this user opinion helpful.

• 2 stars

  2 machines and 1 call to tech suppot. Shut downs galore

  by maclaird on November 21, 2010

  Pros: Nice size
  decent remote

  Cons: constant shut downs when using netflix. Also read problems with disney discs on the first unit. I replaced it and continue to have 4-6 netflix shut downs a day.Tech support claims they have never heard of this. Perhaps they should read the internet.

  Summary: I am stuck with it at this point but if I don't get some help from their peope soon I will never buy another crappy LG product again. CHanging ...

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  Summary: I am stuck with it at this point but if I don't get some help from their peope soon I will never buy another crappy LG product again. CHanging their name from Goldstar may have worked ofr a while but crap is crap regardless of the package.

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  2 out of 3 users found this user opinion helpful.

• 1 stars

  stopped reading discs after 6 months

  by sof2butch on November 7, 2010

  Pros: when it was functioning it was beatiful, but i purchased an lg blue ray bd570 and a lg 47" tv at the same time. the tv needed motherboard replacement after JUST 5 months AND THE BLU RAY QUIT WORKING AFTER 6 MONTHS!

  Cons: beware there is only a 90 day warranty on this item. at the time of purchase it was the most expensive one they had. it only lasted 6 months and the people at geek squad and the people at lg have been absolutely no help at all.

  Summary: apparently lg is unable to make a product that will last longer than 6 months. their customer support is pathetic. i will never buy another lg product in my life, ...

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  Summary: apparently lg is unable to make a product that will last longer than 6 months. their customer support is pathetic. i will never buy another lg product in my life, nor will i shop for electronics at best buy.

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  2 out of 3 users found this user opinion helpful.

• 1 stars

  Poor Build Quality and Absymal Support

  by gsumit1 on July 5, 2010

  Pros: Decent picture quality

  Cons: poor product quality

  Summary: Brand-new unit repeatedly shuts down once a blu-ray disc is popped-in. This is the second unit I ahve with exactly the same problem. An email to LG support has not ...

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  Summary: Brand-new unit repeatedly shuts down once a blu-ray disc is popped-in. This is the second unit I ahve with exactly the same problem. An email to LG support has not been answered in the last seven days.

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  2 out of 3 users found this user opinion helpful.

• 2 stars

  HORRIBLE!!!! BAD OUT OF THE BOX; POOR CUST. SERVICE!!

  by diglerxxx on May 23, 2010

  Pros: none just none at all

  Cons: Bad out of box and I had to send in for service after arguing for a half an hour with support. So now for a brand new unit I have to wait two to three weeks for them to repair it. HORRIBLE

  2 out of 3 users found this user opinion helpful.

• 1 stars

  Terrible Quality control. 3 bad in a row

  by JimmyM100 on March 21, 2010

  Pros: Nice looking. Great specs. If you get one that works

  Cons: 3 bad players right out of the box.

  Summary: Steer clear of this player.
  I'm returning my 3rd BD570. First one would play Netflix, but not play any discs. 2nd one would play Netflix and occasionaly play a ...

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  Summary: Steer clear of this player.
  I'm returning my 3rd BD570. First one would play Netflix, but not play any discs. 2nd one would play Netflix and occasionaly play a disc between spiting the discs out and disc error messages. 3rd one would show the splash screen on startup then freeze. Horrible quality control. Congratulations LG. You actually have to TRY to make this many bad players.

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  2 out of 3 users found this user opinion helpful.

• 4 stars

  Good but flawed

  by vksf01 on March 12, 2010

  Pros: I bought this player primarily for its networking capabilities, ie streaming Netflix, etc. It connects wirelessly to a TVersity server which transcodes perfectly to the unit.

  Cons: Blu-Ray playback is pretty flakey, especially with the current firmware (as of March 12th). The player skips to the next chapter at 1:03 on the Pixar "Up" Blu-ray when connected through HDMI.

  Summary: Until LG release a firmware fix for this unit, I would stay away from it. In addition to my own personal experience with the skipping on the Up disc, there ...

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  Summary: Until LG release a firmware fix for this unit, I would stay away from it. In addition to my own personal experience with the skipping on the Up disc, there have been reports of skippng on American Gangster and G-Force discs.
  
  Oddly, it doesn't have this problem when you connect it using component, but then you lose all the advantages of Blu-ray. There have been numerous reports of exactly the same issue with this disk and the player, and other movies as well (look at the AVSForum for details). You'd think with a 3rd generation product that LG would've been able to release a product that would work properly.
  
  Unfortunately, since I can't return my unit, I'm stuck with waiting and hoping that LG comes up with a firmware update for this.
  
  So now I have a unit that does everything well EXCEPT for what it was originally designed to do.
  
  Nice job, LG.....
  
  Updated on Mar 26, 2010

  add another disc with playback issues with the BD570. Ponyo at 24Hz will skip at 27:04. This doesn't skip when the player is at 60Hz.
  
  Come on LG. Fix this player!

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  2 out of 3 users found this user opinion helpful.

• 3 stars

  Great picture but buyer beware!!!

  by kingobeach on August 15, 2011

  Pros: Picture quality is fantastic and Netflix streaming is great!! Load times not much worse than our standard dvd player. Menu settings VERY easy to navigate/understand.

  Cons: EXTREMELY POOR build/design quality and customer support. No effective warranty support either.

  Summary: We bought this player the weekend after Thanksgiving in 2010. It was great for the first 7 months. CNET references slow load times. Sure, it takes a bit but I ...

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  Summary: We bought this player the weekend after Thanksgiving in 2010. It was great for the first 7 months. CNET references slow load times. Sure, it takes a bit but I didn't find it annoying in the least. However, in June, it suddenly quit playing any blu-ray disc -- even ones we'd watched a few times already (and are not scratched). I spoke with an LG rep via their website and after walking me through what I'd already done (restoring the player to factory default settings), she decided it would need to be sent in for repair work. At our expense (for labor and shipping).
  
  Mind you - this isn't toted around all over the place. It sits under our TV on a shelf. That's it. We installed the latest firmware updates any time we were prompted. It was kept clean and not abused/bumped/jarred. It still plays standard dvd discs without any issue but blu-rays are dead. In my mind, this points to a firmware issue, not a hardware one...though there are 2 separate lasers involved so it's possible the blue laser could have failed.
  
  After researching this issue on other AV forums, it appears this is a known issue with LG blu-ray players. The customer service rep was duly apologetic but reminded me that LG offers only a 90 day warranty on parts and labor. In my mind, this length of warranty is akin to a company posting a billboard stating its product will NOT last very long at all. Unfortunately, I made the uncharacteristic mistake of not researching owner reviews first. The customer service rep. told me she was filing a complaint on my behalf due to my statement that this was unacceptable as well as unbelievable. To date (over 1 month later), I have had no contact of any kind from LG.
  
  So, tough lesson learned. Though LG produces very affordable products, it appears that affordability comes at the price of having to replace said product annually. We are now shopping for a non-LG replacement. I would strongly recommend that anyone considering any LG product do diligent research and see what owners are experiencing. CNETs review of the image/feature quality is dead-on and I will continue to come here first but they are unable, for obvious reasons, to effectively comment on durability which is of greater concern to me and most folks I know.
  
  Therefore, with great disappointment, I must close with:
  
  CAVEAT EMPTOR!!

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  1 out of 1 users found this user opinion helpful.

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