Samsung BD-D6500

• Average user rating: 3.0 stars out of 11 reviews
• My rating: 0 stars

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• 1 stars

  Constant problems!

  by jiminOH on March 3, 2012

  Pros: Affordable

  Cons: See above, I've had so many issues over the last 8 months, and spent a lot of time researching, calling (both Samsung & Netflix), and it still has issues!

  Summary: Bought a new entertainment pkg from 'Worst Buy' to include the D6500 Blue Ray and a Samsung flatscreen. I have had nothing but problems with the Blue Ray. Netflix promblems ...

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  Summary: Bought a new entertainment pkg from 'Worst Buy' to include the D6500 Blue Ray and a Samsung flatscreen. I have had nothing but problems with the Blue Ray. Netflix promblems have included "Netflix not available, try again later", Lost connection, and rebuffering issues. I took it back to Worst Buy twice (once they sent it in to replace the 'mother board'?). Every time I try a new 'fix' it causes another technical issue. You would think, since the BlueRay and the TV are the same maker (any newer), that it would be more 'plug and pay'-NOPE- continuous issues is making me want to throw the D6500 away. Advise- always buy the Black Tie coverage for any BestBuy product! Maybe I just got a 'bad unit', but the errors I continue to rec'v are very common upon researching. You'd think they would address these issues with firmware updates- NOPE.

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• 6 stars

  It is an okay BD player

  by b16crxt on January 22, 2012

  Pros: All the streaming services, great integration with my Samsung plasma tv, and has played everything I've put in it so far. No physical buttons to get broken, one USB port.

  Cons: ONE usb port which is located under a flip panel on the front of the device.
  painfully slow loading time on Blu-Ray discs.
  Netflix loads slowly. Most of the time will only load a handful of icons for me.
  wifi is iffy at best.
  netflix wont load images

  Summary: With the poor wifi, slow bd speeds, weak netflix app functionality, and poor placement of the usb port, in conjunction with price, i'm thinking of taking it back soon.

  Summary: With the poor wifi, slow bd speeds, weak netflix app functionality, and poor placement of the usb port, in conjunction with price, i'm thinking of taking it back soon.

• 10 stars

  Awesome!!!

  by acmesinc on December 16, 2011

  Pros: You cant go wrong if it is a Samsung...

  Cons: so far so good

• 10 stars

  An excellent little 3D Bluray Player

  by trompfy on October 11, 2011

  Pros: Great Picture and decent 3D

  Cons: 3D price premium is high; buttons on top of the player are inconvenient; last year's Samsung Blu-ray players had reliability issues.

  Summary: I bought this so I can watch my Home and Away episodes from the USB Flash Drive on my 3D TV in 3D.

  Summary: I bought this so I can watch my Home and Away episodes from the USB Flash Drive on my 3D TV in 3D.

• 10 stars

  simply recommend it!

  by Melitsn on May 17, 2011

  Pros: stylish design, great connectivity, picture quality, short loading time..

  Cons: so far... nothing

  Summary: It lets me connect to various contents easily, that's what I like most.
  I love stylish design and great connectivity to networks and the picture quality is awesome.

  Summary: It lets me connect to various contents easily, that's what I like most.
  I love stylish design and great connectivity to networks and the picture quality is awesome.

• 9 stars

  Samsung's the Man

  by codebraker07 on April 27, 2011

  Pros: After many model reviews, this one is hand down. I truly love the picture quality. I have it connected using RCA connection and it still looks awesome. I will get an HDMI cable to improve the picture quality. I especially enjoy all of its features. I

  Cons: The only thing I don't like to do is having to use the numeric/alpha pad on the screen with the remote. It takes too long for me to get the codes entered, but I think as I go I will improve on its key entry.

  Summary: One of my favorite things on this model is that I integrate my videos, photos right from my laptop. That is awesome. I was planning on buying a long HDMI ...

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  Summary: One of my favorite things on this model is that I integrate my videos, photos right from my laptop. That is awesome. I was planning on buying a long HDMI cable to connect my laptop to my TV so that I could watch movies from my laptop to my TV screen. This model takes charge of that!!! Awesome product.
  
  Updated on Apr 27, 2011

  I forgot to mention that I chose this model because of its WI-Fi feature. Everything went fine, no problem connection. Now I've got my laptop and Blu-ray integrated to watch stored movies and photos from my laptop to my screen TV without connecting a long HDMI cable to my TV. Fantastic !!!

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• 10 stars

  Great reliability

  by BJulia0624 on April 6, 2011

  Pros: Great reliability, speed of operation, and picture.

  Cons: Nothing. Perfect Player

  Summary: Best Blu-ray player for someone that wants a player that works every time you turn it on. It has a great picture, goes into operation quickly, and has a small ...

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  Summary: Best Blu-ray player for someone that wants a player that works every time you turn it on. It has a great picture, goes into operation quickly, and has a small footprint.

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• 10 stars

  Great Player!!!!

  by popo503 on March 30, 2011

  Pros: Very easy to set up and use. Has some nice features. Slim design. WiFi really nice and set up easily.

  Cons: Nothing .

  Summary: It set up really easily and does play bluray disk and my old dvd's really nice. I can't wait to try out Netflix. It setup with my home ...

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  Summary: It set up really easily and does play bluray disk and my old dvd's really nice. I can't wait to try out Netflix. It setup with my home network in two seconds.

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• 3 stars

  Does Samsung Stand Behind Their Products? Not this time

  by Perform_ance on August 5, 2012

  Pros: DVD-Blu-Ray works great

  Cons: Netflix streaming does not function properly. See "Chat" conv with Samsung. Very disappointing considering the efforts put forth to ensure the issues weren't caused by some source outside my Samsung product, prior to my reaching out to Samsung.

  Summary: System: Please wait for a Samsung Agent to respond.
  System: All Samsung Agents are currently assisting others. Thanks for your patience. A Samsung Agent will be with you shortly.
  System: ...

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  Summary: System: Please wait for a Samsung Agent to respond.
  System: All Samsung Agents are currently assisting others. Thanks for your patience. A Samsung Agent will be with you shortly.
  System: All Samsung Agents are currently assisting others. Thanks for your patience. A Samsung Agent will be with you shortly.
  You are now chatting with Marvin
  System: You are now chatting with 'Marvin'. There will be a brief survey at the end of our chat to share feedback on my performance today.
  System: Your Issue ID for this chat is LTK56401450057X
  Agent: Hi, thanks for reaching out to Samsung tech support. How can I help you today?
  You: My BD-D6500 has trouble streaming older programs from Netflix such as Monk and Star Trek (needs to constanlty rebuffer and sometimes disconnects from my excellent wireless connection) while steaming other more current programs and documentary's just fine.
  Agent: I understand that you are facing issue with streaming Netflix on your player. Is that correct?
  You: As I said, the issue seems to be primarily with older programs. Any suggestions?
  Agent: Thank you for confirming.
  Agent: There might be issue with the particular program at the servere End.
  Agent: *Server.
  You: According to many reviews of this product, others are having similar issues. The tech folks at Best Buy indicated that the processor for this function isn't built very well within the Samsung product. For instance, my Wii works just fine for streaming the same programs. Is there a better product or player that will function properly?
  Agent: There are no such reported issue.
  You: Interesting that no one reported their issues... I just read several online, and am reporting the issue NOW!!!
  Agent: I understand your concern.
  Agent: If the issue is with the player then you will not be able to access the Netflix and other App on your player.
  You: I can access Netlix, but the data transfer doesn't work very well with some shows/programs coming in from Netflix to the Samsung smart TV through the player. What do you suggest to help with this issue?
  Agent: You need to contact the Netflix support.
  You: This isn't a Netflix support issue! It's a Samsung product issue, which is why I'm contacting you. I've already contacted Netflix, my Internet provider, the store where I purchased the Player, their tech support personnel, etc.
  Agent: The Netflix app is created by Netflix, not Samsung and it connects to the Netflix server. Therefore, the problem is caused by something on Netflix'stend.
  Agent: I don't mean to rush you, but we haven't had a response from you. Are we still connected?
  You: Why then, do you think that my other Netflix streaming devices work just fine and the only piece of equipment I am having trouble with is the Samsung player? This isn't a Netflix app issue!!!
  Agent: There might be issue with the particular program at Netflix server.
  Agent: This is the reason you are unable to stream the programs.
  You: Pretty disappointing for a Samsung proponent who owns many Samsung products to be getting the blame game response, pointing fingers at some other source as the problem. I am able to stream some programs
  Agent: I sincerely apologize for the inconvenience.
  You: Since I'm able to stream some Netfix programs just fine, that suggests to me that the issue isn't around being able to stream Netflix. Doesn't make any sense.
  Agent: Is there anything else that I can assist you with?
  Agent: Sorry for the typo.
  Agent: As you are able to stream the program this clearly indicates there is no issue with the player.
  Agent: I don't mean to rush you, but we haven't had a response from you. Are we still connected?
  You: Amazing... As a consumer who is going to post this entire conversation, I will leave you with the following. In my opinion, it would have given me much more confidence in Samsung if you would have acknowledged that there was something inadequate with the equipment and tried to assist in getting to the source, instead of suggesting the problem was with something else.

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  0 out of 1 users found this user opinion helpful.

• 6 stars

  Good but just a pretty face

  by albenh on April 23, 2011

  Pros: Good but not perfect..it has a very good video excellent colors, fine detail touch control on the unit
  Fast upload of video. It does not have a web browser like Sony Bluray

  Cons: Poor connectivity. Allshare does not work when you have a Home server.. it will see the files but will not play it
  all files does not run .. it will say files are not supported. AVI , MP3 will not play .. So as your family pictures and home video on your

  Summary: A good product but if you don't need it to show your family pictures and accessing your Home sever network
  I had difficult time setting up. Samsung should fix ...

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  Summary: A good product but if you don't need it to show your family pictures and accessing your Home sever network
  I had difficult time setting up. Samsung should fix their software. I have called Samsung tech support 4 times
  and they responded quickly but does not have an Idea that files on the Home server will not run, any files for that matter.

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  0 out of 1 users found this user opinion helpful.

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