Magellan RoadMate 1200

• Average user rating: 2.5 stars out of 40 reviews
• My rating: 0 stars

• 1
• 2
• 3
• 4
• next

• Sort by: Most helpful Highest rating Lowest rating Most recent

• 10 stars

  EXC. SIMPLE ACURATE FAST GPS

  by hi tec on November 27, 2007

  Pros: FAST START UP-QUICK RECALCULATION-LATEST BEST MAPPING BY NAVTEQ!

  Cons: NONE WHATSOEVER

  Summary: VEERY SIMPLE TO USE.YOU DON'T HAVE TO PRESS 10 BUTTONS TO GET IT TO DO WHAT YOU WANT.MY 5 YEAR OLD GRANDSON CAN DO IT.BOUGHT THE ...

  Read more

  Summary: VEERY SIMPLE TO USE.YOU DON'T HAVE TO PRESS 10 BUTTONS TO GET IT TO DO WHAT YOU WANT.MY 5 YEAR OLD GRANDSON CAN DO IT.BOUGHT THE MIOC220 AND THIS 1200 ROADMATE.THE MIO WAS A MISSION TO OPERATE.TOOK IT BACK TO CIRCUIT CITY.BOUGHT MAGELLAN ON BLACK FRIDAY FOR $125.00 AT CIRCUIT CITY.BUY IT YOU WON'T BE DISAPOINTED.SIMPLE ACURATE AND EXTREMELY QUICK SIMPLE UNIT!!CHECK EBAY LOTS ARE THERE FOR GOOD PRICES.!!

  Show less

  5 out of 6 users found this user opinion helpful.

• 1 stars

  Product support horrible!

  by Dave(1) on February 20, 2008

  Pros: Worked well WHEN IT WORKED

  Cons: Customer service center is from another continent

  Summary: I bought this unit on Black Friday at a good price from Circuit City. I was pleased with its performance until the DC power cord failed, less than 60 days ...

  Read more

  Summary: I bought this unit on Black Friday at a good price from Circuit City. I was pleased with its performance until the DC power cord failed, less than 60 days from purchase. I contacted Magellan by phone using the info on their web site. I gave ALL the info they asked for, explained the problem, and was given a "case ID number." I was told that they would replace the cord at no charge since it was still under warranty, but it was not available and was backordered, and to call back in two weeks. I asked if I couldn't just leave my shipping address, and was told that I had to call back. I called back with my case number, and was given another Q & A experience... Why did they bother to give me a case number the first time!? I was handed off to another person. Still no replacement cord. This time they asked for my address to ship it to. I've sent emails detailing what happened and what I needed and requested an update. This jem of an email response came in just yesterday:
  
  Dear xxxx,
  
  A new Email case xxxxxx has been Created.
  CaseID: xxxxxx
  
  Regards,
  Magellan Email Support Team.
  
  "Support Team!?" I'm not feeling any support! Do you see any support there!?
  
  There was no information in response to my request for specific info framed in specific question format... I got for my trouble a "New Case ID". Anyone know how to navigate the road with a "New Case ID?"
  
  If I could find an accountable Magellan person to contact who was located on this continent, I'd be happy to contact he/she and discuss the experience, and the wonders of Case ID xxxxx.
  
  I tried to get a replacement power cord that works for this unit from Radio Shack... They tried to help me, but didn't have anything compatable. I have a useless piece of technology that should NEVER have been put on the market without the requisite customer and product support a product should have before its launched. There aren't even parts or accessories listed on the web site! I can't fathom what sort of decision logic table the suits of this outfit used at the meeting when they decided it was a good idea to launch this product without properly supporting it.
  
  I will take a chance as another consumer commented here and see if I can find a power cord that works from ebay as I will be needing the unit for about many estimates I anticipate I will drive to over the next 6 weeks for my business, which is why I bought the unit to begin with.
  
  I have learned my lesson in that from now on for such purchases I will come to cnet to weed out the thumbs downs and find the thumbs ups. "Bang your head against a wall in 300'..." Are we there yet!? GASP...

  Show less

  4 out of 4 users found this user opinion helpful.

• 3 stars

  Cheap unit, you get what you pay for.

  by ettiennes on December 5, 2007

  Pros: Cheap, user firendly

  Cons: Premature release, not fully functional

  Summary: A neat unit for the price, but there are flaws:
  1. Exit POI does not work, it generates an error to insert the SD card with the map. This has
  ...

  Read more

  Summary: A neat unit for the price, but there are flaws:
  1. Exit POI does not work, it generates an error to insert the SD card with the map. This has been reported by many users, Magellan support has no working solution.
  2. Routing and rerouting is slow, sometimes rerouting is too slow to catch the next turn.
  3. Incorrect routing information, wrong turns, incorrect instructions, insistence to use local roads instead of highways or toll roads.
  4. Some annoying bugs, like you can unknowingly disable the screen when on battery power, the unit turns off when on battery power after a preset time, regardless of touch screen input.
  5. No software updates by computer, this means you may have to purchase updated SD cards. At $99 this is about the same as the original unit.
  
  In summary I would say this unit was rushed to market without significant QC testing.

  Show less

  4 out of 5 users found this user opinion helpful.

• 9 stars

  Everything a GPS is supposed to be

  by richbuf on December 27, 2007

  Pros: Quick routing and excellent voice prompt

  Cons: No online map update as of now

  Summary: This GPS exemplifies it's namesake. It guides you to and from origins and destinations with excellent visual and audible instructions. It has excellent POI information from Museums to amusement ...

  Read more

  Summary: This GPS exemplifies it's namesake. It guides you to and from origins and destinations with excellent visual and audible instructions. It has excellent POI information from Museums to amusement parks. The exit poi feature isn't available on this model but the standard poi feature does work it's just not based on exit numbers. Instead it is based on name or category then you further define by current position, near which city or near what address. Bottom line it works perfectly.

  Show less

  3 out of 3 users found this user opinion helpful.

• 3 stars

  Not worth the hassle

  by waymorej on January 7, 2008

  Pros: This unit was accurate while it worked. It has a feature that gives your location and cross streets in case you need roadside assistance, nice feature for helping wrecker find your location.

  Cons: Slow to reroute, stopped working, Exit POI feature does not work.

  Summary: I bought this unit after Thanksgiving. A month later, the unit failed to turn on. Tech support sounded like they were reading off a flow chart. Long wait times via ...

  Read more

  Summary: I bought this unit after Thanksgiving. A month later, the unit failed to turn on. Tech support sounded like they were reading off a flow chart. Long wait times via the phone. Still trying to get authorization and address to mail the unit to for repair. I like my Mio much, much better.

  Show less

  2 out of 2 users found this user opinion helpful.

• 3 stars

  Software problems...Go with Garmin

  by Croixian on December 26, 2007

  Pros: Price, size, screen

  Cons: Software glitch

  Summary: Bought this GPS because of the great price, but soon discovered a software glitch. The 'Exit POI' (exit Points of Interest) option prompts the user to insert the map card......

  Read more

  Summary: Bought this GPS because of the great price, but soon discovered a software glitch. The 'Exit POI' (exit Points of Interest) option prompts the user to insert the map card...which was ALREADY installed. After researching the problem on the internet, I discovered that just about everyone else has the same problem. Not worth the trouble to call and have fixed because Magellan has no immediate plans to fix.
  
  Go with Garmin instead!

  Show less

  2 out of 2 users found this user opinion helpful.

• 3 stars

  False advertising - does not provide info on gas, food, etc at expressway exits

  by triddick on February 16, 2008

  Pros: cheap price, but why sell a product that's not ready to be released?

  Cons: exit poi does not work; customer support non existent

  Summary: Beginning with the online registration, which said my zip code was invalid for my city (?) and continuing with the poor website and advertised features that don't work (read other ...

  Read more

  Summary: Beginning with the online registration, which said my zip code was invalid for my city (?) and continuing with the poor website and advertised features that don't work (read other posts on poi problem), this product is a big disappointment. On top of that, packaging says there is a 15% restocking fee. It is a shade better than reading street signs.

  Show less

  1 out of 1 users found this user opinion helpful.

• 7 stars

  Great buy & good product, but lacks support, documentations and accessories.

  by vista06 on February 3, 2008

  Pros: Easy to use, offers good range of choices, great value for the price. Great basic nav system.

  Cons: No accessories from Magellen (AC Adapter for instance); No user guide, not listed on their support site in all cases.

  Summary: As a basic nav system, I am very happy with the 1200. I've had no problems other than being lead down a dead end, which is a road closed ...

  Read more

  Summary: As a basic nav system, I am very happy with the 1200. I've had no problems other than being lead down a dead end, which is a road closed in the last year. Google maps show the same road open, so it's not just Magellen, probably NavTeq where they both seem to get their info. So, good basic unit.
  
  My problems are not with the 1200 itself, but with the non-support it gets from Magellen. I'd like an AC adapter, but nothing on their site about one for the 1200. No specs either that would give enough info for me to go get a generic one. Also, hardly any useful info on how to leverage the 1200's features. The Magellen site says that there is no user manual available. There's also no info on upgrades to maps or ability to connect the unit to a usb port on a PC. Maps (limited to 49 US states and Puerto Rico) are contained on an SD card. No info on how they plan to keep that updates, so my dead end will be someday corrected.
  
  So, a good unit that suffers from it's manufacturers lack of normal support.

  Show less

  1 out of 1 users found this user opinion helpful.

• 5 stars

  Do Not buy Magellan Products

  by caragon30 on December 24, 2007

  Pros: GPS unit works well

  Cons: Don't lose the power cord!

  Summary: We bought the 1200 model and it works really well, but we unfortunatley lost the car adapter it came with and you can not replace it. If you call magellan, ...

  Read more

  Summary: We bought the 1200 model and it works really well, but we unfortunatley lost the car adapter it came with and you can not replace it. If you call magellan, be prepared to be on hold at least 30 minutes, we have called 4 times. They sent us the wrong power cord, because the 1200 seems to be the only Magellan model that charges via the USB port and all the others charge via a normal round DC port. You would think that a Magellan Rep would know this and sent us the round charger, even though my husband specifically asked him if it was the USB charger. We eventually had to buy a generic charger from EBAY. Moral of the story: what ever you do, don't lose the accessories that it comes with because more than likely there is not a replacement available.

  Show less

  1 out of 1 users found this user opinion helpful.

• 3 stars

  Disappointing

  by RogerB on December 29, 2007

  Pros: Sensitive satellite receiver

  Cons: Poor routing when using secondary roads

  Summary: I'm used to a laptop-based GPS navigator.
  I bought the RoadMate because the laptop is awkward to use while driving.
  I find the RoadMate 1200 frustratingly inflexible.
  I found
  
  
  ...

  Read more

  Summary: I'm used to a laptop-based GPS navigator.
  I bought the RoadMate because the laptop is awkward to use while driving.
  I find the RoadMate 1200 frustratingly inflexible.
  I found a borrowed TomTom to be much easier to use, and the TomTom is better at picking optimal routs.

  Show less

  1 out of 2 users found this user opinion helpful.

• 1
• 2
• 3
• 4
• next

See pricing