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Mio C520 Navigation Receiver

Manufacturer: MiTAC Industrial Corp.   Part number: c520
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CNET Editors' rating: 7.0 out of 10
Average user rating: 6.4 out of 10


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CNET Editors' review - Mio C520 Navigation Receiver
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Very good

7.0

out of 10
CNET Editor's rating: 7.0 out of 10
Reviewed by Bonnie Cha
Review date: 06/19/07

The good: The Mio C520 GPS device offers a thin and sleek design with a spacious touch screen. The system also has text-to-speech functionality, integrated Bluetooth, and multimedia capabilities.

The bad: The C520 was slightly off the mark when tracking our location, and route recalculations weren't always efficient. In addition, the Bluetooth and multimedia features are slightly limited in functionality.

The bottom line: The sleek Mio C520 is a good-value GPS device, packing in advanced navigation features, a large screen, and other extras for an affordable price. However, you can get a better user experience and smoother performance from competing systems.

The last portable navigation system we reviewed from Mio Technology didn't fare so well in our tests. It's a shame, because the Mio C220 had so much going for it--affordable price, good performance, compact design--but its screen was a complete wash. Fortunately, Mio's latest GPS device, the Mio C520, delivers a better experience and packs in even more features at a wallet-friendly price of $399. For that money, you get a large 4.3-inch touch screen, integrated Bluetooth, multimedia capabilities, and accurate directions. It's certainly a better value than the Magellan Maestro 3100. That said, the C520 has its downfalls: the Bluetooth integration is limited, and real-time tracking and route recalculations could be better. If navigation and usability is of the utmost importance to you, and you can find a good deal on the Garmin Nuvi, you'd be better served by that device instead.

Design
The Mio C520 is one of the best-looking portable navigation systems we've ever seen. The charcoal-gray-and-silver color scheme is attractive, but even more alluring is the thinness of the device. At just 4.9 inches wide by 3.2 inches tall by 0.8 inch deep and weighing 6.7 ounces, it's extremely sleek, so much so that of all the multimedia-capable GPS models we've tested, the Mio C520 is one we'd almost consider using as a portable media player--almost (more on this later).

There's also beauty in the simplicity of the design. Aside from a power button on the top of the unit, there are no other external controls cluttering the device. Instead, all functions and text are entered through the C520's spacious, 4.3-inch touch screen. It displays 65,000 colors at a 480x272-pixel resolution, making the maps and images look vibrant and text sharp. Also, much to our relief, we could still read the C520's screen under sunlight, unlike the Mio C220 whose screen washed out to the point of being unreadable. We still wish there was a bit more brightness and contrast to the maps, but still, it's a much improved experience over the C220. We should note that some address and POI listings are hard to read since the font size is pretty small.

The interface and main menu system are user-friendly, with clearly marked and bubbly icons. For the most part, we were able to use it without having to crack open the manual, but things do get a little less intuitive as you dig deeper into the applications. For example, there are a number of tabs on the map screen that open and hide various navigation tools that require some time to learn and master. Also, some of the media player controls are hard to discern since their functions aren't identified. On a brighter note, thanks to the larger screen, the virtual keyboard is easier to use than the C220's, and it's also in QWERTY format, so you get the familiar layout and feel of your computer's keyboard. In addition, like Magellan's GPS devices, the C520's keyboard has a predictive function, which will gray out any letters or numbers that don't match street names or numbers as you begin to enter an address.

Other mentionables include an external antenna port and speaker on the back, and a mini USB port and 18-pin power connector on the bottom. There's also an SD expansion slot and 2.5mm headphone jack on the left spine. We are a bit puzzled and disappointed that the C520 isn't equipped with a 3.5mm headphone jack for a better multimedia experience.

The Mio C520 comes packaged with a car charger, an AC adapter, a vehicle mount (windshield and dash), a USB cable, and reference material. The windshield mount did a good job of securely holding the unit in place, although we think the cradle felt a bit plasticky and cheap, so take extra care when attaching and removing the system.

Features
The Mio C520 is equipped with a 20-channel SiRFIII GPS chip and comes preloaded with TeleAtlas maps of North America and 6 million points of interest. The basic navigation features are similar to the C710. The system can create directions by fastest, shortest, or most economical route; with or without toll roads, highways, u-turns, and so forth; and in various modes, including car, bicycle, and pedestrian. Other goodies include route recalculation, 2D and 3D map views with day and night colors, route simulations, and safety camera warnings. You can get read our Mio C710 review for a more detailed description of the Mio navigation system, but for this review, we'll concentrate on some of the unique and new features to the C520.

One welcome feature is the addition of text-to-speech functionality. This means the Mio C520 will now speak actual street names, allowing you to pay more attention to the road rather than the map screen, because you get more precise audible prompts. You also have your choice of 14 language and voices, but you can only get text-to-speech directions in English. To complement the voice-guided directions, there's a new split-screen view that displays various details about your trip. You can cycle through several views that give you the distance and direction of your next turn; a list of upcoming turns; nearby gas stations; current time; estimated time of arrival; speed; and more. There's an option to hide this panel altogether if you find it too overwhelming and just want to rely on the map and voice prompts.

With the integrated Bluetooth, you can use the Mio C520 as a hands-free speaker system for your Bluetooth-enabled cell phone or smart phone to receive and make calls. For outgoing calls, you can use the onscreen dial pad or select a contact from the device's phone book. Also, if a POI has a listed number, there's an option to dial out directly to that business. Unfortunately, you can't wirelessly transfer contacts from your mobile's address book to the C520, and call history synchronization isn't available on all phones. (See Performance for more.) A nice and unexpected bonus is that the unit works with Bluetooth stereo headsets (A2DP profile).

The Mio C520's media player is basic (though you get equalizer settings and playlist creation) and as we mentioned earlier, the interface is somewhat confusing and bare-bones. Still, you can learn to work with the player; the bigger problem is that the system doesn't always work with all supported formats. Mio says the C520 can play MP3, WMA, WAV, WMV, AVI, and MP4 music and video files, but we weren't able to view any WMV or AVI movies. Mio does include Ulead video converter software, however. Clearly, the most important function of this device is its navigation tools, but with the sleek design and large screen, we could have seen ourselves occasionally using the C520 as a portable video player, so the limited support is disappointing.

Performance
We tested the Mio C520 in San Francisco, and from a cold start, it took about three minutes to get a satellite fix under cloudy skies. Subsequent starts took anywhere from a few seconds up to two minutes, but once locked on, the GPS receiver did a good job of holding onto the signal as we drove throughout the city. We did notice, however, that the system was about half a block behind us when tracking our location. We also entered our standard trip from the Marina district to CNET's downtown headquarters, and the C520 quickly returned with accurate directions. The text-to-speech voice directions were helpful and detailed; the female voice was a bit robotic but we had no problems understanding her. We also missed several turns to test the route recalculation rate, and while the system was fast to give us a new and precise itinerary, we didn't find it to be very efficient. There were times when we knew a more direct route than the one recommended by the C520, but if you're completely new to an area, the C520 can be a lifesaver, getting you back on track to your destination.

For Bluetooth compatibility, we connected the C520 with the Palm Treo 755p and HTC S710 smart phones. We had no problems with the pairing process, and we were able to make and accept calls. However, we couldn't synchronize our call list from either phone. Multimedia performance was mixed. Music playback through the unit's speakers was surprisingly good with plenty of volume and richness, but again, we wish the C520 had a 3.5mm jack so we could plug in a nice pair of headphones. Watching an MP4 video clip was a less satisfying experience, as images often looked pixilated. The Mio C520's 1300mAH lithium ion battery is rated for up to 4.5 hours of GPS use and up to 8.5 hours of MP3 playback with the backlight off.

(Originally posted on CNET Reviews)
Product brief - Mio C520 Navigation Receiver
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Intro: The MiTAC Mio C520 is a 20 channel, automotive global positioning device.Compared to other automotive GPS receivers on the market, it is relatively inexpensive at around $270.

Noteworthy Features: Has navigation instructions and warnings alerts, which is considerably more favorable than some similarly priced GPS receivers.By way of comparison, the typical cost of a product with a comparable set of audible alerts is $335.Also, this GPS receiver has a 4.3 in screen size, which is more favorable than some similarly priced GPS receivers.By way of comparison, the average cost of a product with this favorable a screen size is $360.Provides verbal navigation instructions.Utilizes WAAS (Wide Area Augmentation System) technology to achieve an error margin of 3 meters or less.USB computer interface makes it possible to add new programs and maps as well as store previous trips and data.Store trip history and map databases on a standard SD memory card.Its removable memory allows for almost unlimited storage of routes and other data.System includes MioMap v3.3.

Weaker Features: None noted, given available product data.

Suitability: An automotive GPS receiver, suited for location monitoring and trip-tracking.Designed for use in land-based vehicles.Has an internal antenna which is desirable for activities where an external antenna would get in the way.This unit is somewhat heavy, weighing in at 6.7 oz.

Value: In view of its relatively inexpensive price, this GPS receiver has great features for the money.

User opinions - Mio C520 Navigation Receiver
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Good

6.4

out of 10
Average user rating from 30 users

Sort 30 user opinions by:

6 out of 10 - Good
MIO C520 Review after One Month of Ownership
I have been using a C520 (purchased from Circuit City in Mid-May, paid $338 after AAA discount coupon) for over ... Read more
by navuser1 (see profile) - June 20, 2007

22 out of 24 users found this user opinion helpful.
2 comments posted to this opinion

3 out of 10 - Poor
$25 for new maps when they come out
MIO does not offer free maps, or even downloadable inexpensive map updates. You have to shell out $14.95 + $9.... Read more
by jetmaxj (see profile) - July 27, 2007

9 out of 12 users found this user opinion helpful.
2 comments posted to this opinion

5 out of 10 - Average
Mio C520 - Nice but...
I purchased the Mio C520 as it seemed the best price/value on the market. Garmin's seemed much more ...

Updated
After a couple of weeks with the unit my basic opinion remains unchanged. This could be a terrific product but it needs some work. Tech Support was not very helpful and no follow up even when asking for additional info. I am not sure why, but they really do not seem to interested. They also like to refer issues to some other department (aka sounds a little like the run around) to evaluate your problem but again, no follow up so I submitted the same complaint again. Perhaps the big issue is no N America support.
Updated
After several calls to the customer support center and explaining in detail the issues I encountered (battery life 60 minutes, cannot be used when the car charger is plugged in, bluetooth inoperable, Mio agreed to give me an RMA...but the catch was you had to get it in an email and of course they never sent it. Called back a couple of times, but it was obvious that it was a game..So I went back to the retailer who gladly accepted the return and credited my purchase towards a Garmin nuvi 350. Not as many features, but hopefully a better experience. BUY THIS PRODUCT AT YOUR OWN RISK. IF YOU NEED SUPPORT YOU WILL FIND IT A FRUSTRATING, UNPRODUCTIVE EXPERIENCE!
Read more
by lazyoaks (see profile) - June 28, 2007

7 out of 8 users found this user opinion helpful.
3 comments posted to this opinion

9 out of 10 - Spectacular
Best Value for the Money by Far
This is my third Mio. I have owned the C310X and the C710. The C520 is my favorite by far. ... Read more
by mikefromnj (see profile) - June 7, 2007

6 out of 7 users found this user opinion helpful.

9 out of 10 - Spectacular
Nice Gps, good price, 4:3 sreen
I was thinking of getting a Gps as a gift. I read several reviews about this product and also the ... Read more
by radiculus (see profile) - August 22, 2007

4 out of 4 users found this user opinion helpful.

9 out of 10 - Spectacular
Features Rock!
As being a previous owner of the Mio 310x, I thought an upgrade to the 4 inch model would be ... Read more
by 2tech4u (see profile) - June 6, 2007

4 out of 4 users found this user opinion helpful.

5 out of 10 - Average
There are better units
I have to admit that the Mio C520 is very sexy. It is thin and light and looks like a ... Read more
by kunaland (see profile) - August 21, 2007

3 out of 3 users found this user opinion helpful.

9 out of 10 - Spectacular
Go for it!!
I upgraded from Mio C310x. it was more than I expected --- it was a lot better! packed with extra ...

Updated
- i just called customer service to confirm what others say that Mio's CS sucks --- i dialed 1-866-MIO-4-GPS & after 2 rings a tech. representative answered (not a machine recording like the other companies) and he's been really patient and helpful to all my questions...
- my unit doesn't stutter / freeze
- GPS locator/icon doesnt rotate when i stop on an intersection..
- i dont know whats wrong with the other guys having these problems! you guys just probably need a software upgrade OR you own a more "popular" and expensive brand which really sucks and are just sourgraping.
this GPS really works!
Read more
by tonydee888 (see profile) - August 7, 2007

2 out of 2 users found this user opinion helpful.

9 out of 10 - Spectacular
Best value for the money
I have been using a GPS receiver with a laptop for a couple of years. Therefore I am a little ... Read more
by zhopan77 (see profile) - July 20, 2007

2 out of 2 users found this user opinion helpful.

9 out of 10 - Spectacular
Awesome Buy for the Money
For those giving this lower than a '7', get a life. You only paid $400 (or less) for this device. ... Read more
by OCBrad21 (see profile) - July 2, 2007

2 out of 3 users found this user opinion helpful.
1 comment posted to this opinion





Full specifications - Mio C520 Navigation Receiver
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Manufacturer: MiTAC Industrial Corp.
Part number: c520
General
Width 5 in
Depth 0.8 in
Height 3.2 in
Weight 6.7 oz
GPS System
Recommended Use Automotive
Receiver 20 channel
SBAS WAAS
Connectivity USB
Traffic Services TMC (Traffic Message Channel)
Speed Camera Warning Yes
Voice Navigation instructions, Warnings
Antenna Built-in
GPS receiver 20 channel
Features Built-in speaker, Speed limit warning, Hands-free calling via Bluetooth, Calculator, Optional external GPS antenna connection, Built-in microphone
Built-in Memory 2 GB
Software Included MioMap v3.3
Maps Included USA, Canada
Built-in Display
Type TFT
Resolution 480 x 272
Diagonal Size 4.3 in
Features Touch screen
Color Support Color
Connections
Connector Type USB, Headphones/TMC - Sub-mini phone 2.5 mm, Antenna
Navigation
Trip Computer Fast/short route, Avoid toll roads, Avoid ferrys
Digital Player
Digital Player Yes
Supported Formats JPEG, MP3
Miscellaneous
Included GPS accessories USB cable, Carrying case, AC power adapter, Car power adapter, Charging cradle, Windshield holder
Slot Provided
Slot Provided SD Memory Card
Battery
Battery Enclosure Type Integrated
Battery included qty 1
Battery required qty 1
Battery technology Lithium ion
Environmental Parameters
Min operating temperature 32 ?F
Max operating temperature 113 ?F
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Manufacturer Info - Mio C520 Navigation Receiver
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Manufacturer info
MiTAC Industrial Corp. 


Manufacturer profile
http://www.mitac.com/
Browse MiTAC Industrial Corp. products on CNET Shopper.com


Website: http://www.mitac.com/
Address: 42001 Christy St.
Fremont, CA 94538
Phone: 800/648-2295
E-mail: service@mitacinds.com
Fax:N/A

 
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