Manage updates with the Download AppTomTom GO 740 Live
Manufacturer: TomTom Part number: 1CF7.052.00
- More product information:
- Editors' review
- User reviews
- Specifications
- Accessories
- Manufacturer info
- Bottom Line:
- The TomTom GO 740 Live puts a tremendous amount of information at your fingertips and makes it easy to access and process it all from the driver's seat.
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CNET editors' review
TomTom GO 740 Live price range: $219.88
- Reviewed by: Antuan Goodwin
- Reviewed on: 05/27/2009
The good: The TomTom GO 740 Live is the manufacturer's first connected-GPS device, offering up-to-the-minute traffic data, weather forecasts, fuel prices, and Local Search powered by Google. Map Share and IQ Routes technologies allow map data to be updated more frequently. Bluetooth hands-free calling and voice command help the driver to keep both hands on the wheel.
The bad: Route calculations are slow, particularly from a moving vehicle. High entry cost only includes three months of service.
The bottom line: The TomTom GO 740 Live puts a tremendous amount of information at your fingertips and makes it easy to access and process it all from the driver's seat.
User reviews
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Traffic data and device below expected quality
by niewoo on May 26, 2009
Pros: Lane assist
Google searchCons: Traffic data worst of any traffic data provider (including other TomTom products)
Device randomly resets itself while driving
Bluetooth pairing with phone unreliable
POI search awkward
Non standard USBSummary: I've been using PDA/Cellphone GPS software for several years and the TomTom Navigator products I thought were the best in terms of UI, stability and general ease of ...
Summary: I've been using PDA/Cellphone GPS software for several years and the TomTom Navigator products I thought were the best in terms of UI, stability and general ease of use. I had resisted getting a dedicated GPS unit until I saw the Go 740 Live as I wanted as much as possible a stand-alone system that integrated traffic and extensive POI search.
Unfortunately the Go 740 Live has so far been a major dissapointment. First off I can't figure out the traffic service. I live in a major metropolitan area where I can get mobile traffic coverage from several sources (Google, LiveSearch, TeleNav, Sigalert, ...) and even TomTom Navigator 6 worked pretty well. As far as I can tell the service supported the Go 740 Live is probably missing half the traffic incidents reported by the other services, including the TomTom Navigator 6 software. Evidently they changed the data service provider for the Go 740 Live and it doesn't work.
The next issue is the constant reboots. About once a day (while driving of course), the device resets itself. This appears to be related to when the device is connecting to the TomTom Live network. If the device can't connect to the TomTom service it seems to resort to a reboot at some point (annoying and dangerous when driving, particularly in the dark as during reboot it flashes to full intensity).
The 740 Live is also supposed to pair with a cell phone to handle calls. However the binding only works half the time or so. When the Go 740 Live powers up it doesn't always connect automatically. Sometimes I have to manually reset the Go 740 Live before it will work again. There's also no way of activating the phone's built-in voice recognition from the TomTom UI.
While the Google search is a great feature, there's no easy categories to select from. E.g. you can't with a few clicks find all Pizza restaurants along the route. You'd have to type in "Pizza" on the small keyboard, which is not easy on the small keyboard when driving, so either pull over or do what I do and use the far better interface on Garmin XT that I'm now running on my phone :).
Finally, what's wrong with using standard USB connectors?13 out of 13 users found this user opinion helpful.
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This is overpriced junk
by moe3754 on July 10, 2009
Pros: There really are none
Cons: Voice control is worthless and map's and routeing is way off
Summary: I had this for about four day's until I had enough and took it back to sam's club. The voice contol never did work and all of the ...
Summary: I had this for about four day's until I had enough and took it back to sam's club. The voice contol never did work and all of the places I tried on the "where to" were off by as much as a half mile. I do not think that this thing could find it's way out of a cardboard box.
Since I heard that Magellan was purchased by Mitec international I purchased one of their new 4700 units and could not be happer, voice control is much better and the maps are spot on!!
The thing is this 740 replaced a Nuvi 785t that was garbage also, both were so buggy that I could not stand either one!!!
DO yourself a favor and pass on TomTom and Garmin they both are putting out junk, Garmin discontinued the 880 just after six weeks of release, makes you think WHY!!! They won't say I know that for a fact!!!8 out of 9 users found this user opinion helpful.
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tom tom home needs help
by SirCasak on May 30, 2009
Pros: Excellent device on the road
Cons: home updates for the device are not always compatible with device
Summary: I have had my Tom Tom for a short while. I found once I brought the GO home the "TOM TOM HOME" software needed updating. I did as directed on ...
Summary: I have had my Tom Tom for a short while. I found once I brought the GO home the "TOM TOM HOME" software needed updating. I did as directed on the web site and updated to the latest version of "HOME." Since then I have had difficulty in getting HOME to work properly. Parts of the software like backup or operate my GO do not function with the latest version. After five different emails and two calls to tech support, I find that this is a known problem with some units and the fix date is unknown. So here I sit with a unit that reports the maps are over a year old but I cannot update because that function is not allowed in the version of Home "2.5" that I am forced to use. If I try to update maps, the web site says I need to pay 49.95 for the base map update and another 49.95 for the latest map. Again, tech support has no answer as to when it will be fixed.
To use as is out of the box the unit functions well but if you get the series I have one of beware of trying to update and do not expect help as tech support has very basic knowledge at best.7 out of 7 users found this user opinion helpful.
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Bluetooth hands free dialing???
by primusic on May 30, 2009
Pros: Mapping is great, recalculation is great. Non computer voices are MUCH better than any other manufacturer's product.
Cons: No mention of Bluetooth in entire booklet. Only one sentence on the box . No hands free dialing. You have to take your eyes off the road to punch buttons on dash or windshield to make a call!! Computer voices are terrible compared to the Garmin
Summary: It seems that in Nav units, you can have some features in one unit and other features in other units but never all features in one unit. If this unit ...
Summary: It seems that in Nav units, you can have some features in one unit and other features in other units but never all features in one unit. If this unit had the hands free dialing that some of the Garmin units do, I would be all over this one...but again I wait for the manufactures to build the unit that I know is out there waiting to be built!
4 out of 4 users found this user opinion helpful.
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Poor Bluetooth Performance
by zmaranello on November 13, 2009
Pros: Maps are decent
Lane guidance is good for an LA newbieCons: Device randomly reboots then makes me accept the terms and conditions again
Bluetooth will not maintain a connection with my iPhone after power on/off over several days. No changes made during the time
UI is inconsistent and has gotten CRAPPY!Summary: I will be returning this unit due to the price and inability to maintain a bluetooth connection and random reboots. Steer clear
Summary: I will be returning this unit due to the price and inability to maintain a bluetooth connection and random reboots. Steer clear
2 out of 2 users found this user opinion helpful.
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Great idea, worthless execution
by bmateo on August 12, 2009
Pros: Lots of great features, customizable, hi quality build
Cons: No map update possibility, ineffective scustomer support, glitchy desktop software, all resulted in a useless paperweight in my drawer - and an expensive one at that. Go with Garmon.
Summary: Since I bought my 940 9 months ago, I have been unable to update the map that came with it. Endless elaborate error messages. Support is useless with suggestions like ...
Summary: Since I bought my 940 9 months ago, I have been unable to update the map that came with it. Endless elaborate error messages. Support is useless with suggestions like try it from a different computer, turn off your firewall, make sure cap lock is off, whatever. Same messages from office computer as home. So, nomap update service is possible, and support is completely unable or unwilling to REALLY deal with it. If there is no easy fix, support is "otta here".
The desktop software is dangerous. Don't think about updating it...if you do, you will lose functionality of the unit. If you can figure itout (I did) you can roll back to the earlier version.
Want a $350 paperweight? Buy a Tom Tom. That's what I did and I have to say, it is not even heavy enough to be a really good paperweight if it's windy.
Go with Garmon.2 out of 3 users found this user opinion helpful.
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The worst customer service out there.
by hpynh2o on January 9, 2011
Pros: The device is ok. Garmen is better.
Cons: If you have a problem you'll have to deal with TomTom customer service. Online is foreign based and absolutely a waste of time. Their answer 100% of the time was, "contact phone support". Telephone support is US based, but their staff is untrained.
Summary: Don't waste your time or money buying any TomTom product. Their complete disregard for the customer is readily apparent the first time you call and wait 50 minutes before ...
Summary: Don't waste your time or money buying any TomTom product. Their complete disregard for the customer is readily apparent the first time you call and wait 50 minutes before a person gets on the line. Most of the time that person can't fix your issue so their final answer is, "Wait two hours and try again. The servers are probably rebooting." This ploy gets you off the phone. A few minutes after that you'll get an email that your service ticket is closed. Even though the issue isn't fixed. I've actually had people tell me, "I'll call you back". Only to learn from the next service person that they don't have access to outgoing phone lines. After dozens of hours on hold and after being lied to repeatedly, I sent a letter to the corporate office. A nice lade took five minutes to fiix my account. But she was hardly appologetic for the sins of the company. I would never do business with them ever again.
1 out of 1 users found this user opinion helpful.
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Good at crashing
by john_dean1 on February 2, 2010
Pros: Live traffic, spoken directions
Cons: I think the summary says it nicely
Summary: I get about 3-4 crashes a week. As in a restart. The device does now know where it is and sends you in a random direction. Several emails and trouble ...
Summary: I get about 3-4 crashes a week. As in a restart. The device does now know where it is and sends you in a random direction. Several emails and trouble tickets with Tomtom have nor resolved the issue. Stay away from this product.
1 out of 1 users found this user opinion helpful.
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The worst tech support in history
by cellodave on October 2, 2009
Pros: Might have been a good product if the Live services ever worked, but they don't.
Cons: Absolutely the worst tech support of any company. The software interface never works, yet that is the only method Tom Tom provides. So you'll spend hours on the phone (you can't email them either) talking to people who don't have a clue
Summary: If you like listening to the same Kenny G song for hours while you are on hold, you will love the Tom Tom experience. Sold mine, well worth the loss ...
Summary: If you like listening to the same Kenny G song for hours while you are on hold, you will love the Tom Tom experience. Sold mine, well worth the loss to be rid of this group of customer-hating incompetents. Garmin's support was always 4 stars in my book and i don't know why I left them, I'm back now! My favorite experience, and this happened 3 separate times, is calling in to try, once again, to resolve the problem, being told they don't know the answer and that your case is elevated higher tech support. 4 days later you will get an email, to which you cannot respond, saying that since "we haven't heard from you"!!??? (you have no other option but to wait to hear from THEM, there is no "elevated support" communication option for you the lowly customer) "your case is considered resolved and therefore closed ". I just loved that.
1 out of 1 users found this user opinion helpful.
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OK Great features could improve on the fundamentals
by the computer genius on June 14, 2009
Pros: Google POI's Routing seems to be better than navteq (at least for me) A lot of infomation you can access and advanced lane navgation
Cons: Won't go on automaticly (when car ingniion goes on. Default setting not set for it to turn off) With Tom Tom Traffic you can't look up all of the traffic incidences when not in route. more below, complicated interface
Summary: Well Well Well Another GPS review-Well I went though every single major manufacture. The Worst was Magellain, So now it's between Garmin and Tom Tom,
Well they both have ...Summary: Well Well Well Another GPS review-Well I went though every single major manufacture. The Worst was Magellain, So now it's between Garmin and Tom Tom,
update again.
Well they both have there pluses and Minus.
I will try to keep the foucus on Tom Tom.
The one thing I really like about this unit was the Google poi's you can really find everything. If it's not in the Standard tom tom poi just Google it from the unit (it has a cell phone connection though it's own internal device and you will Find it.) That is wonderful if you are out of town. The Regular Poi (not google) is fast but a lot of it you have to load from the web on your own computer. Google is the way to go. Drawback $10.00 per month but at least you get somthing good out of it. Garmin Poi in models 350,660.775t was horrable. It was slow and a lot of it was wrong. Magallan poi's were fast and better than Garmin but that was it for Magallan.
With Tom Tom it has it's own traffic service I really have not tested it out yet since it's been the weekend. However what I didn't like you can't get detailed infomation on traffic in your general area. it has to be in route and only in route will it inform you if there is traffic. You can Buy a RDS Traffic reciver and get the general traffic stuff From my experience with Garmin, and Magallen the TMC traffic was never worth a dime. However Garmin is fair about it and doesn't charge for it. Tom tom's Antenna is a seperate wire with suction cups (Just like sony) which really makes it a turn off especally with the $99.00 price tag to it.
The things I like about Tom Tom is the infomation it does provide. It gives you gas prices in the area, Weather Reports and the position of where you are at a given moment. Garmin had the position you were at but it was not clear.it was more of what address are you at instead of the street you are on. Tom Tom is better is that area.
Finding my address. True I've only had this unit for a day. But what impressed me was this unit told me exactly where my destination was (my house and my mothers house) NOW I understand thats only two locations but what an improvment over Navtaq. Navatq was off by .2 to .5 of a mile sometimes. Already so I'm excited. (At the same time I'm waiting for my hopes to go down.) Routing was good. The part I don't like about Tom Tom was when you do a recaluate it does not immidetally alert you by voice you have to look at it. Garmin and Magallen it stated recaluating and right after the calulation it gave you directions Tom Tom is Silant about that. But if you look at it you will be fine. The postive thing about tom tom is it does alert you .5 of a mile of a turn comming up vs garmin only Give you .2 of a mile to the turn.
Easy of use Well my whole life is complicated and I'm a computer guy so I get used to these things. For simplicity and better menu options you are way better off with Garmin hands down Tom Tom has a lot of commands and it's button after button But what it does have is cool but there is a learning curve. Magallens is a little better than Tom tom (on navagation of interface) but on both of my magallans the screen kept on freezing up and it was very slow. In the last magallen I had for a week and the adapter broke in one week. Thats why I brought this.
I can see why Garmin is number one in the industry, It's pretty accurate and routes are good enough to get where you are going, but most of all it's simple. Garmin also has a fair business practice of only charging you a one time fee for all map updates and now has free traffic service. If Garmin and Tom Tom were one I'd be the happiest kid in town.
Tom Tom is really great with the Google poi's I have faith that I can find anyting while out of town. It's routing seems good (Which I really need it for) I hope at least the traffic on route is accurate. I would of liked to have had a more detailed list of events and not have to be on route but hey I've never seen anything work good anyway in that department.
Things that matter to me that I would like to see improved is to anounce right turn now (at the turn) Also when arriving at destination and what side of the street the number of the building is on. and to verbalize the recalucations. A simpler interface would be nice But I'll deal with that. Would I buy a Tom Tom or Garmin next time. Time will tell I need to decide whats more important simplicity or more bells and whistles and of course accurate routes I"ve had Garmin all my life now it's time for me to try tom tom I tried magallen and I hated 3 units of theres.
Wish me luck on my new Tom Tom I'll know in 14 days if I'm going back to Garmin.
Updated on Jun 28, 2009
I went back to the Garmin. I got lost yesterday and this thing could not find my mothers house. Yes I love the google search but thats not going to help me in my business. As a consolation I did purchase the MSN Direct so now I have news (updated gas prices and more.)1 out of 1 users found this user opinion helpful.
Specifications
- Manufacturer: TomTom
- Part number: 1CF7.052.00
- Description: TomTom GO 740 LIVE can provide LIVE services, including a real-time connection to HD traffic, safety alerts, fuel prices, local search with Google and more.Your navigation experience got even smarter! You are connected to real-time information with premium services like HD Traffic, Safety Alerts, Local Search with Google and fuel Prices so you always have access to useful and relevant information en route. IQ Routes technology calculates your routes based on the real average speeds measured on roads. This will always provide you with the smartest route hour-by-hour, day-by-day, saving you time, money and fuel. In speech recognition technology lets you control your TomTom GO using voice commands. From planning a route to making a call, over 100 tasks are easily activated by voice, making your drive smoother and safe. TomTom Map Share technology makes corrections to your own map and benefit from thousands of corrections made by TomTom users every day. Advanced lane guidance gives you extra clarity when navigating difficult junctions. Hands-free calling make and answer phone calls safely while driving, making you in control and in touch.
General
- Packaged Quantity 1
- Product Type GPS receiver
- Recommended Use Automotive
- Preloaded Maps USA ,
Canada - Card Reader microSD
- Interface USB ,
Bluetooth - Traffic TMC (Traffic Message Channel)
- Voice Voice command recognition,
Street name announcement,
Navigation instructions - Included Software TomTom HOME
- Antenna Built-in
- Internal Memory 2 GB Flash
- Features Speed limit warning,
Local Search with Google,
IQ Routes technology,
Fuel prices,
LIVE Services,
Emergency Help,
GPRS modem,
TomTom QuickGPSfix,
TomTom Map Share technology,
Plug & go,
Built-in microphone ,
Hands-free calling via Bluetooth ,
Photo viewer ,
Audio recording,
Automatic routing,
Advanced Lane Guidance,
Built-in speaker Display
- Type LCD - Color - Yes
- Diagonal Size 4.3 in - Widescreen
- Resolution 480 x 272
- Display Illumination Yes
- Menu Language Hungarian,
Czech,
Swedish,
Finnish,
Polish,
Portuguese,
Norwegian,
Italian,
French,
Dutch,
Spanish,
Danish,
Catalan,
Latvian,
Lithuanian,
Estonian,
English,
German,
Flemish,
Slovak,
Turkish - Features Anti-glare
Navigation
- Trip Computer Street address search,
Fast/short route,
Quickest route Connections
- Connector Type Antenna - Bluetooth,
USB
Battery
- Type Lithium polymer
- Included Qty 1
- Run Time (Up To) 3 hour(s)
Miscellaneous
- Included Accessories Car power adapter,
Automotive windshield mount,
Docking station Dimensions & Weight
- Width 5 in
- Depth 0.9 in
- Height 3.4 in
- Weight 7.9 oz
Accessories
- Alpine CDE 134HD - radio / HD radio / CD / MP3 player / digital player (35153588)168.99 - 179.99
- Alpine CDE HD137BT - radio / HD radio / CD / MP3 player / digital player (35176967)175.00 - 199.99
- Alpine CDE W235BT - radio / CD / MP3 player / USB flash player (35175909)189.00 - 199.99
- Alpine CDE-123 CD MP3/WMA Receiver (34714588)192.50 - 259.00
- Alpine iDA-X305 (33490617)199.99 - 219.95
- Alpine iDA-X305S - radio / digital player (34081676)210.00 - 229.99
- Alpine SPS-600 - car speaker (32959223)99.99
- Alpine Type-S SPS-600C - car speaker (32906151)108.94
- Alpine Type-S SPS-610C - car speaker (34640917)74.99 - 129.99
- TomTom GO 740 Live (33588487)299.97
- Garmin nüvi 2370LT - GPS receiver (34825549)259.99
- TomTom Go 2535 M Live (34525998)223.98 - 299.99
- Alpine MRP M1000 - amplifier (32853918)239.95
- Alpine X-Power MRX-M100 - amplifier (34639603)189.00 - 299.95
- Alpine X-Power MRX-V60 - amplifier (34639597)219.95 - 248.95
Manufacturer info
- Manufacturer profile
- Browse TomTom products on Shopper.com
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- Manufacturer:TomTom
- Address:
150 Baker Ave. Ext., Concord, CA 01742 - Phone: 978.287.9555
- Email: usainfo@tomtom.com
- Fax: 978.287.9522
