LG VX9400 - black (Verizon Wireless)
Manufacturer: LG Electronics U.S.A. Part number: VX9400
- More product information:
- Editors' review
- User reviews
- Specifications
- Manufacturer info
- Bottom Line:
- If it's the video experience you're after, the LG VX9400 is the better of the two original V Cast Mobile TV phones. But if making calls is just as important, then you may find the LG VX9400 a bit tedious to use.
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Where to buy
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| eBay |  | In stock | Enter zip code to get total price: Price +Tax +Shipping =Total price | as of 12/08/2009 |
CNET editors' review
LG VX9400 - black (Verizon Wireless) price range: $6.60
- Reviewed by: John Frederick Moore
- Edited by: Kent German
- Reviewed on: 05/04/2007
The good: A slick-looking handset that supports Verizon's V Cast Mobile TV service, the LG VX9400 offers excellent video performance and call quality. It also comes loaded with a 1.3 megapixel camera, Bluetooth, a microSD card slot, and EV-DO compatibility.
The bad: The LG VX9400's swivel display isn't ideal for making phone calls. Also, its speaker volume is rather weak.
The bottom line: If it's the video experience you're after, the LG VX9400 is the better of the two original V Cast Mobile TV phones. But if making calls is just as important, then you may find the LG VX9400 a bit tedious to use.
When Verizon Wireless first announced its V Cast Mobile TV service earlier this year, we have to admit we were taken immediately with the LG VX9400. Like many others, we loved the LG phone's swivel design and large display. And while the first Mobile TV phone, the Samsung SCH-U620, turned out to be pretty decent, we still waited with anticipation for the VX9400. As expected, the handset's design is certainly a plus when it comes to the TV-watching experience, but it also is a bit awkward when it's time to make a call (that will happen from time to time). Audio quality was good, however, and the phone comes with a raft of features. You can get it for $199, which is pretty reasonable, all things considered. To find ringtones and accessories for these phones, plus advice and tips on how to use them, check out our cell phone ringtones, accessories, and help page.
Design
At first glance, the VX9400 looks like a basic slider phone. A large (2.2-inch, 320x240 pixels) display hides the dialpad, leaving only the navigation buttons visible on the front of the unit. But instead of sliding up, the VX9400's display swivels to the left, thus exposing the numeric keypad. When opened, the phone has a T-shaped appearance with the screen assuming a landscape orientation (more on that later).
The LG VX9400 isn't exactly svelte. At 4.04 inches by 1.93 inches by 0.73 inch, and 4.06 ounces, it's both larger and heavier than the Samsung SCH-U620, but it's not exactly a brick either. The display, which is slightly bigger than the SCH-U620's, is bright, vibrant, and ideal for watching videos. Thanks to the 262,000-color resolution, graphics and pictures also looked good, though the display is difficult to see in direct light. The VX9400 uses Verizon's complicated menu organization system, though the interface is a bit more attractive than on previous phones from the carrier.
While you simply tipped the SCH-U630 on its side to watch videos, the VX9400 uses the aforementioned swiveling display. It's big on the cool factor but it complicates the act of making phone calls. If you want to dial a number to place a call, you'll have to open the phone to do so. Then you'll want to close the swivel before holding the phone to your ear. Yes, you can talk with the display up but if you do so, the microphone at the top of the display will shift to its right side, which is just out of range of your ear. You can make calls directly from the address book with the display closed but if you're making a call that requires you to enter automated menu options, then the swiveling back and forth can get annoying quickly. You'll also want to change the default settings for answering and ending calls to make sure opening and closing the swivel doesn't end calls automatically.
The navigation array was spacious, tactile, and easy to use. A four-way toggle surrounds a central OK button; you can set the toggle to act as a shortcut to four functions. The other controls consist of two soft keys, a Clear button, and the Talk and End/power buttons. The button just above the "End" key with the TV icon launches the Mobile TV service. It's worth noting that it can be a bit disconcerting to use the navigation array with the display up. Since the keypad sits between the controls and the screen, we had to think about where the soft keys were before we pressed them. Also, it is a bit strange to have the Talk and End keys at the bottom of the phone. We found the dialpad to be too flat and smooth for touch dialing.
The 5-inch long TV antenna tucks into a slot on the top-left corner. The left spine features a volume rocker, a voice-command button, and a 2.5mm headphone jack. The right spine houses buttons for the speakerphone and camera, as well as a microSD card slot for memory expansion. Besides the aforementioned speaker near the display, the VX9400 also features a speaker on the rear of the phone just next to the camera, lens, and flash. It's an inconvenient arrangement as it means one of the sound outputs faces away from you when you're watching videos. On the upside, the back of the phone has a nice rubberized feel for comfortable handling.
Features
The star of the VX9400, of course, is the V Cast Mobile TV service. With the $15 per month Basic package, you get eight channels: CBS Mobile, Comedy Central, ESPN Mobile TV, Fox Mobile, MTV, NBC 2Go, NBC News 2Go, and Nickelodeon. Not all the offerings are "live" as in simulcast; some of the content is timeshifted; other content is delivered specifically for mobile viewers. Mobile TV is currently available in 25 U.S. markets with more to come. For full details see our full review of Mobile TV.
The LG VX9400 is a full-featured handset but we'll start with the basics first. The address book holds 500 contacts with up to five numbers and two e-mail addresses for each contact. You can save contacts to caller groups and pair them with a photo and one of 15 polyphonic ringtones. Other essentials include a vibrate mode, text and multimedia messaging, a calendar, a calculator, an alarm clock, a nicely designed world clock, a note pad, the ability to instant message, and LG's nifty tip calculator.
For worker bees, the VX9400 also has full Bluetooth with stereo and object exchange profiles (they really should be standard on all Verizon Bluetooth handsets), e-mail, and a speakerphone. Voice dialing is absent, but you can even check your balance, usage, and payment information with the My Account feature. Why this service isn't available from all carriers is beyond us.
As an EV-DO phone, the VX9400 supports the full range of Verizon's 3G services including the V Cast video service and the V Cast music store. The music player's interface is identical to those on other Verizon phones. You also have the option to purchase a variety of Verizon applications including the VZ Navigator and the ChaperoneParent.
The 1.3-megapixel camera takes shots in five resolutions (1,280x960, 640x480, 320x240, 176x144, and 160x120) and offers a nice range of options, including settings for light metering and white balance, a self-timer, three color effects, and four shutter sounds (there's no silent option). It also includes a flash, but we found it useless in low-light settings. The Night mode brightens dark environments, but it's nearly impossible to hold your hand steady enough to get off a clear shot. The camcorder records clips in two resolutions (320x240 and 187x144) with sound and a similar set of video options. Clips meant for multimedia messages are capped at 15 seconds; otherwise you can shoot up to one hour of video with an external memory card. Although the LG VX9400 comes with 60MB of onboard memory, that can quickly fill up if you take advantage of the music and video downloading capabilities. Picture quality was quite good with sharp color resolution and distinct object outlines.
You can personalize the VX9400 with a variety of alert tones, display themes, wallpaper, clock styles, and font sizes. You can always buy more options if you're dissatisfied with what comes on the phone, or you can get more ringtones. Unfortunately, the phone does not come with any games.
Performance
We tested the dualband, dualmode (CDMA 800/1900; EV-DO) LG VX9400 in the Chicago and San Francisco areas. Call quality was very good, with voices sounding loud and clear through the earpiece. Callers on the other end reported no problems, though they could tell we were using a cell phone. Sound quality was somewhat diminished when we were in a noisy environment, but all in all we were just pleased. Though, remember that as previously mentioned, the phone has a sensitive sweet spot if the display is up.
Speakerphone quality was unchanged and we had no issues using a Bluetooth headset. Reception was thoroughly decent, and the EV-DO connection didn't waver. Downloading a four-minute music video took about a minute and a half, which is quite good.
As with the SCH-U620, the Mobile TV service works best outdoors or during commutes. In other words, don't try to replace your home TV, because no matter what Verizon's commercials tell you, it's just not the same. Yet, the TV quality is superb with bright, vibrant colors and excellent handling of fast-moving objects. Overall, the picture was clearer than on the Samsung model. On the other hand, indoor reception wasn't any better with the longer antenna. As with the SCH-U620, you'll want to invest in a decent headset for watching TV, since the speaker volume is disappointing. Indeed, we had trouble hearing V Cast clips unless we were in a quiet room. The rear-facing speaker doesn't help things either.
V Cast streaming video quality was about average. Though there was little pixilation and videos never paused on their own, the audio wasn't in sync with the speakers' mouths. Also, when we tried pausing one particular video, we weren't able to start it again because it was frozen. We then had to back out to the main menu and start it again. Music quality was decent. There was more output than we had with the video sound but the opposite side speakers were an issue here as well.
The LG VX9400 has a rated battery life of 3.8 hours talk time and 19 days standby time. Our tests revealed a talk time of 4 hours. According to FCC radiation tests, the LG VX9400 has a digital SAR rating of 1.25 watts per kilogram.
User reviews
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THE BEST PHONE IVE EVER HAD
by Wil7ech on March 26, 2007
Pros: swivel display, live tv,,great music quality.
Cons: ,the antenna
Summary: I have had this phone for 5 days now and I
Absolutely love it,
I kind of dislike the 4.5 inch retractable antenna but its not a big deal ...Summary: I have had this phone for 5 days now and I
Absolutely love it,
I kind of dislike the 4.5 inch retractable antenna but its not a big deal because its only needed when your watching TV, the TV quality is perfect as long as your not under power lines And even then its pretty good,
The battery life is really good but I have not run the battery dead yet
(I charge it every night) but I have noticed that if you listen to music
Most of the day and watch TV it will only go down 1 bar out of 4,
I will update when I have run the battery dead,
One thing that isn?t a problem for me but might be a problem for
Some people is that when you open the phone (swivel it up)
To answer a call you have to move your ear to the right side of the screen
For the best sound quality because the speaker is on the top of the phone
When its closed (swiveled down) And when you open the phone it moves to the right,
Something that I noticed about the live TV is that its not actually ?LIVE?
Except on news channels, so if you want to watch a new episode of the
Colbert report at 6:00 at home on your tv that episode wont be on your phone at 6:00
And might not even show all day on your phone,
The music quality is great, definitely ipod quality if not better,
But every now and then for a split second it will buzz
Im not really sure what that is from but I think that it might
Be only on the songs that I moved from my
computer To the phone cause it never buzzes with music that I downloaded
Straight to the phone.
Overall:
Pros: TV quality, music quality, swivel display, nice 1.3M camera with a flash,
Micro SD card slot,
Cons: TV Antenna.
Very very nice phone its sleek and pretty slim,
Definitely the best phone I have ever had.18 out of 18 users found this user opinion helpful.
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Really cool Phone with TV!!
by coastalster on May 1, 2007
Pros: TV, swivel screen, bluetooth, camera with Flash
Cons: phone antenna
Summary: I cannot get enough of my new phone and the fact I can watch TV anywhere on this ultra cool wide screen that swivels up and down. The phone is ...
Summary: I cannot get enough of my new phone and the fact I can watch TV anywhere on this ultra cool wide screen that swivels up and down. The phone is stylish yet sturdy. Call quality is great and the camera with flash takes good pictures.
11 out of 12 users found this user opinion helpful.
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Its goes beyond the call of duty! But a little "too new"
by BrandenBombshell on April 12, 2007
Pros: The inovation, I like all the fetures. Design. Definatly gets attention. Tv. Internet.
Cons: Lack of games. Swivel is a hit and miss. Price.
Summary: I went and got the phone, I had read reviews but I couldn't much find anything, so I'm going to try and give an extensive review right now. ...
Summary: I went and got the phone, I had read reviews but I couldn't much find anything, so I'm going to try and give an extensive review right now.
The phone on the outside;
Its about the same size of a folded Razr, About a millimeter thicker, and doesn't weight but a little. Which is wonderful. Great talk time. Wonderful battery all together.
Inside: The phone has a multitude of features. I mean it really does. As we all know it has Tv on it, Which is literally like the normal cable if your in one of those select cities, If not in one of those cities it doesn't do anything really. The Tv antenna is very nicely hidden, and I don't use it but I suppose you can. I put internet on it, and it works great on the 2.2 inch screen. It plays Video, and Mp3s, Now this is the part I really love, The speaker phone is the best Ive ever had, I exaggerate none, Its great, Sounds superb, It truly does. Bluetooth is just like all others. It has VZ navigator using Google maps to navigate you through places, I believe its .99 cents per use, or 7.99 a month. I don't use it but I have and I it would be great if I was in a jam. It has a world clock, calculator, and A "Tip calculator" For tipping your waiter. I thought that was a nice touch. The swivel design is very neat, and you do have to swivel it out to call then I swivel it back to use, It can be a little blah, but its no different then flipping open your phone to call from it really.
Here is something you all should know, in order to put music on the phone, you have to buy verizons "Music essentials kit" 29.99. It comes with a Computer connector and drivers. It makes things a lot easier, but you have to have it to put music on it. And, you can strictly put music on it from your computer, and the music you put on it cannot be used as ring tones. Which I didn't like. You can record up to an hour of video on the phone, so I just record my video on it using a makeshift Tripod I made, I would like it to be easier but it gets the job done. I put a gigabyte into it for 10 dollars from Newegg.com. I would recommend that.
There isn't a lot of "great" games for it yet. I want Tetris, Rayman, and DDR, but DDR isn't available, Tetris and Rayman are, so I just got those.
You can also check your minutes usage right on the phone, Click a button and it sends a free text with the months minutes usage info, Very nice touch.
The camara is awesome, I cant get enough of it. It has a light affect for bright days or dark nights, A zoom, flash, everything, Photo affects, Everything. =D
The swivel design is so fun and cool to me, But to talk properly, you have to swivel it back down to talk right into it, Which isn't much of a big deal. I hear fine out of the ear piece while I walk around and such, I read another review where it said the speaker had a "sweet spot" I don't know what that persons talking about.
Heres the worst thing of all. The price. When I went in and bought one, It wasn't cheap, If your starting a plan, Its great, a nice 200 dollar price tag. But I wasn't starting a new contract, so I had to pay full price. Which was 416 all together with the Music kit. Pretty hefty for most. Don't let that detune you, It has to be one of the best phones Verizon wireless offers.10 out of 12 users found this user opinion helpful.
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So far so good
by VIRchitect on April 30, 2007
Pros: Good reception, Good battery life,
Cons: Weird ear position when open, tends to freeze randomly
Summary: I decided to write this to return the favor for the many that have helped me out on this site in such for a new phone. Ok i've had ...
Summary: I decided to write this to return the favor for the many that have helped me out on this site in such for a new phone. Ok i've had this phone for about 2 weeks and so far I have very little complaints. First off i'm going to start with the cons, most of which have simple solutions: First when the phone is open it is kinda hard to talk on it because of the funny ear position. Solution, just talk on it when its closed. You can set the phone to where it won't hang up when you close it. Next, camera is not great in low light conditions. Solution, turn on a light or buy a real camera, which is what i'm going to do. This is a phone after all. Next, no dedicated mp3 music button. On my lg 8300 i would press a the play button and my music will play. No such button on here. Solution, assign one of the shortcut keys to open the music menu. Its not as convenient but only a couple more buttons to push. Next the menu. The menu kinda sucks, and it take too long to find things, but its not the phones fault. You can thank Verizon for that one. Next, the phone tends to freeze a little. It may just have a slow processor.
Now phone the Pros.
It looks cool. I have yet to see another phone that opens like it. Next, The battery life. i have gone 2 days without charging the phone and the battery meter only went down 2 bars. Now thats with normal use and without playing music. Well maybe a song or two. Next, the video recorder. I have yet to find its limits (in terms of video length). I've gone as long as 4 minutes. Not at all like the 30 seconds of the other phones.
Overall I am very pleased with the phone and would recommend it. I have no comment on the tv viewing because honestly I don't want to pay that much for the service. I Hope this helped someone out5 out of 5 users found this user opinion helpful.
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The best phone right now, at least until iPhone
by frycook on June 10, 2007
Pros: Good voice quality, camera, excellent video, memory card slot
Cons: Prone to smudges, very bad pre-loaded ringtones, speakerphone
Summary: Even if you don't want the TV with this - it may be the phone for you. The voice quality and reception is very good, which obviously is key ...
Summary: Even if you don't want the TV with this - it may be the phone for you. The voice quality and reception is very good, which obviously is key for a phone. I have the TV service and I have to say it is so cool - the video quality doesn't suffer from buffering lag for the most part. Channel choices are limited right now (8 channels). You can still answer a call while you're watching TV. My experience with the camera has been great - very clear (1.2 MP camera on board), crisp pics for a cell phone. It also has a video camera, which I haven't tried. The phone is a fingerprint magnet though and you have to swivel the phone back to vertical position to talk comfortably, imo. Also, the speakerphone isn't so great and it's easy to turn on by accident. The ringtones are the worst I've ever heard. Cough up the $2.99 for a decent one. I'm sure the iPhone will blow this phone away but I like it and am having fun with it.
3 out of 3 users found this user opinion helpful.
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Best LG Ever.....Actually Best Phone Ever
by squatieri on May 29, 2007
Pros: Very Bright Screen/ Large Display, Easy to Type Pad for Texting, Mobile TV, VCast, Picture Quality is Great
Cons: Keypad Letters Fade Color from right to left, Picture Quality is greatly reduced in low light,
Summary: I've been reading reviews off of cnet for a while now and hats off to all those that ahve made a review for this phone. The reviews finally convinced ...
Summary: I've been reading reviews off of cnet for a while now and hats off to all those that ahve made a review for this phone. The reviews finally convinced me enough to get this phone and i want to help out others who are looking at this pohone as well.
I've had it for a week now and it is absolutely incredible. Compared to my old Phone (Samsung Sch-650) it has beeter screen quality, better picture, better video, better everything. The only thing that hasn't been better is the battery life. My old phone was really and old phone so it was made when none of those nice gadgets were built into a phone so it obviously has better battery liife than this one, but he first day i got this phone i was non-stop on it and after leaving it on for a night it went dowbn one bar out of four. Also, this phone catches everyones attention. Everywhere i go everyone wants to see my phone and nearly everyone loves it. ( The people that don't are just in denial that my phone is so much cooler) The screen when flipped is sturdy so you won't have to worry about crying back to the store with a broken screen because you flipped it too hard. The video can go for an hour with sopund the camera is 1.3 megapixel, there is an micro sd card slot for music, pictures and video, vcast music previewing is free and doesn't attract fingerprints as bad as i though it would.
One more thing, if you like have your phone ring, these ringtones blow!!!!! I would highly recommend buying one if you get this phone.3 out of 3 users found this user opinion helpful.
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Love watching TV anywhere!!
by bitycell on April 23, 2007
Pros: V CAST Mobile TV , 1.3 Megapixel Camera with Flash
Cons: antenna could be nicer
Summary: This is absolutely the coolest phone if you like watching TV and never want to be bored anywhere basically. I can catch up on the news or my favorite TV ...
Summary: This is absolutely the coolest phone if you like watching TV and never want to be bored anywhere basically. I can catch up on the news or my favorite TV shows whenever I am waiting for anyone anywhere! I also like the camera has a flash. It takes really good pictures.
3 out of 3 users found this user opinion helpful.
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A pretty decent phone...
by clions3 on July 9, 2007
Pros: Swivel screen, large screen, looks basically.
Cons: Can be hard to text on, mediocre camera
Summary: I've had this phone for about two weeks, and it's pretty good, but not the best phone on the market. I used to have the LG VX8300, which ...
Summary: I've had this phone for about two weeks, and it's pretty good, but not the best phone on the market. I used to have the LG VX8300, which I had for a year-great phone by the way, but I was just ready for a change so I purchased this phone at retail price.
Get this phone if you want something flashy, something that will impress all of your friends and will cause people to remark on how sweet it is. If you want a loud phone, don't get this phone. I'm not saying it's really quiet, but it's also not really loud. If you're looking for REALLY loud-LG VX8300.
Cool features of this phone include Mobile TV, V Cast Song ID, and of course the swivel screen.
I don't currently have Mobile TV in my area, or anywhere near it, so I can't tell you about that, but I will say the screen is crystal clear and really big.
V Cast Song ID is sweet-the music it uses to identify doesn't have to be blasting or anything, and more than 90% of the time it gets the song right. (Which if you think about it-is amazing for a CELL PHONE). It almost always gets the artist right.
The swivel screen is fun for sure, but it can also be a nuisance. You can do certain things with the screen not swiveled up, such as look at texts, contacts, calendar, but you can't run Get It Now Apps, which kind of sucks if you want to play a game, like Tetris. You have to have the screen swiveled up.
People have commented on how you want to have the screen swiveled down to talk, and yes I would highly recommend that because it is really weird to talk with it swiveled up, you have to hold the phone more to the right. Having the extra step to swivel it back down when I make a call isn't a big deal at all for me-besides you'd have to wait anyways well the call is connecting, for me it just kills time. It can be annoying though when someone calls you and you have to swivel the screen down to answer. Not a big deal for me, though.
Texting-It does take getting used to. I text a lot. Use WORD-if you don't you're insane. My hands do cramp up sometimes because you're texting differently and have less space. I've gotten used to texting though and I can text as fast as I did on my LG VX8300. It just takes getting used to, that's all.
The camera's alright, not bad for a cell phone. I own a digital camera so I'm not looking to use it all the time. It takes pictures, sometimes they're blurry, sometimes they're sharp. The flash is useless. Honestly, if a camera on your phone is really really important to you, this phone isn't for you then.
Yes the keypad is unevenly lit, what I mean by that is on the key 2, the A is lit up and it gradually fades so that the C isn't lit up all. Doesn't bother me, but it may bother you. Maybe they did it to save battery power, I don't know.
Navigation keys do take getting used to, but once you're used to them it's a snap. Same as every phone.
If you get this phone, I would recommend getting a case or something, because you don't want to screen getting scratched up, which can happen easily (hasn't happened to me) since it's on the outside.
The speakerphone isn't bad, it's pretty loud but it's not really loud.
The phone isn't too big, but it's not tiny. It fits in most pockets.
Battery life is pretty good, mine lasts me through the day and that's with texting, calling, playing games, and useing Get It Now Apps. I usually charge it every day for an hour or so and I'm fine. I wouldn't recommend charging it through the night, it can kill the battery. Happened on my old phone.
So basically, it's a good phone that looks sweet. If you're picky about some things though, it may not be for you. Just depends.
If you want to know more, just post a question, I'll try to get back to ya.2 out of 2 users found this user opinion helpful.
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Excellent phone!!
by wvufan8866 on June 9, 2007
Pros: swivel-screen, bright screen, hidden antenna, loud speaker for music (compared to the verizon wireless EnVE), attractive, good interface, different menu
Cons: bad video for downloaded or vcast video(NOT VCAST TV!!), some options are hidden into the menu, intermediate speakerphone
Summary: After having the SideKick 2, the motorola q, the V, and the enve, I am very suprised at how this can keep up with my old phones. I dont live ...
Summary: After having the SideKick 2, the motorola q, the V, and the enve, I am very suprised at how this can keep up with my old phones. I dont live in an area that has tv ccoverage yet but I have seen the quality of the video. If you are looking to buy this phone with or without the tv thenI absolutley recommend this phone. It is very nice
2 out of 2 users found this user opinion helpful.
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Great Phone
by purplelover7 on June 8, 2007
Pros: Great Screen, number keypad fairly large, nice size, swivel up and down
Cons: Not many graphics or ring tones. And no games preloaded.
Summary: I have had this phone for about week, Overall I love the Phone. The phone looks great and the size is really nice. I love the fact that you can ...
Summary: I have had this phone for about week, Overall I love the Phone. The phone looks great and the size is really nice. I love the fact that you can use the phone opened or closed, it really comes in handed when you need to use the number keypad. I also love the fact that you can have additional memory, my old phone did not have that. I have not try the V-Cast TV yet, due to the fact that has not come in my area but I am looking forward to it. I have research different phones for about a month and this one so far has great reviews for my needs.
2 out of 2 users found this user opinion helpful.
Specifications
- Manufacturer: LG Electronics U.S.A.
- Part number: VX9400
- Bottom Line: If it's the video experience you're after, the LG VX9400 is the better of the two original V Cast Mobile TV phones. But if making calls is just as important, then you may find the LG VX9400 a bit tedious to use.
General
- Service Provider Verizon Wireless
- Height 4.04 in
- Weight 4.06 oz
Cellular
- Technology CDMA
- Wireless Interface Bluetooth
Battery
- Talk Time Up to 228 min
Manufacturer info
- LG Electronics U.S.A.
- Manufacturer profile
- Browse LG Electronics U.S.A. products on Shopper.com
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- Website: http://us.lge.com/
- Address:
1000 Sylvan Avenue, Englewood Cliffs, NJ 07632
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