LG Xenon - black (AT&T)
Manufacturer: LG Electronics U.S.A. Part number: XENONBLKATT
- More product information:
- Editors' review
- User reviews
- Product series
- Manufacturer info
- Bottom Line:
- Despite a few problems, the LG Xenon is one of the better messaging phones we've seen, plus it has a cool touch-screen interface and plenty of features.
Read more
Where to buy
| store | customer rating | inventory | tax & shipping | price |
|---|---|---|---|---|
| ![]() | In stock Free Shipping! | Enter zip code to get total price: Price +Tax +Shipping =Total price | as of 11/28/2009 |
CNET editors' review
LG Xenon - black (AT&T) price range: $99.99
- Reviewed by: Nicole Lee
- Reviewed on: 04/08/2009
- Released on: 04/08/2009
The good: The LG Xenon has an attractive touch-screen display, a great QWERTY keyboard, customizable standby screens, plenty of shortcuts, and lots of features like 3G speeds, quad-band support, a 2-megapixel camera, GPS, and more.
The bad: The LG Xenon suffers from the lack of POP or IMAP e-mail support, the touch screen suffers from a slight learning curve, the Web browser feels a little clunky, and you're limited to only six widgets to customize the home screen.
The bottom line: Despite a few problems, the LG Xenon is one of the better messaging phones we've seen, plus it has a cool touch-screen interface and plenty of features.
Most of LG's messaging phones in the U.S. have been geared toward CDMA carriers, like the LG Rumor 2 for Sprint and the LG enV2 for Verizon Wireless. Not so with LG's latest messaging phone, the LG Xenon, available from AT&T Wireless.
Not only does the Xenon have a slide-out QWERTY keyboard for messaging, it also has a large touch-screen interface similar to the one on the LG Vu. Unlike the Vu however, the Xenon has a home screen customizable with widgets, dedicated pages for favorite contacts and applications, and something called the "Annunciator," which is essentially a drop-down menu of certain shortcuts. Aside from that, the Xenon has almost the same features as the Vu: a 2-megapixel camera, a music player, a full HTML browser, stereo Bluetooth, and more.
Though we weren't thrilled with the Web browsing experience, we were overall pleased with the Xenon and think it makes an excellent messaging phone for AT&T customers. The LG Xenon is available for $99.99 with a two-year service agreement.
Design
At first glance, the LG Xenon appears to be just another touch-screen phone. Measuring 4.16 inches long by 2.11 inches wide by 0.62 inch thick, the Xenon has smooth, sleek lines all around, with a touch of chrome around the border. It's a little smaller than the LG Vu and a little thicker as well. The Xenon is fairly lightweight at 3.81 ounces, and it's slim enough to fit in a front pocket.

Dominating its entire front surface is a large 2.8-inch touch-screen display. It's smaller than the 3-inch displays on the LG Dare and the LG Vu, but it still looks good. It supports 262,000 colors and 240x400 pixels, which result in great-looking graphics and colorful images. You can view the date, time, battery life, signal strength, and photo caller ID. Even when the screen is locked, you can see the date and time in a screen overlay. You can set the brightness, the backlight timer, and the font size. For dialing fonts, you can set the color as well.
Along the top of the screen are three icons, each of which corresponds to one of three customizable standby screens. You get one just for your favorite contacts, one for the home screen, and one for your favorite application shortcuts. All standby screens have four shortcut icons along the bottom, which correspond to the phone dialer, the contacts list, the messaging menu, and the main menu. The main menu interface is similar to the one on the Vu, with four tabs along the right to differentiate applications. You get one tab for Phone-related apps, one for Multimedia, one for My Stuff (which includes the media gallery plus productivity tools), and another for Settings.
For the favorite contacts screen, just follow the instructions to add a contact from your phone book. The contacts will then appear as small icons with the person's name, phone number, and photo. You can have up to three pages of favorite contacts, and you can arrange them on the screen however you wish by dragging and dropping the icons, or you can align them with the grid. You can also fix the icons so they don't change position with the screen orientation. As for the shortcuts screen, you can add up to nine shortcuts. To add and remove shortcuts, simply press and hold down on a shortcut icon.
The home screen is also customizable with a variety of widgets, similar to the TouchWiz interface on some Samsung phones. On the bottom left of the Xenon's home screen is a little right arrow that opens up to reveal a tray of widgets. There are only six to choose from, though; there's an analog clock, a world clock, the calendar, sticky notes, the image gallery, and the music player. To add a widget to the home screen, just drag and drop it on the page. You can then close the tray by pressing the little left arrow.
The LG Xenon also has a drop-down shortcuts menu it calls the "Annunciator." Simply tap the top part of any screen, and a list of shortcuts will appear. You can go directly to the music player, toggle the Bluetooth connection on and off, set your ring and vibration profile, send a new text message, send a new mobile e-mail, check your voice mail, start the instant messenger for either Yahoo, AOL, or Windows Live, set your alarm clock, or view the calendar.
As with all touch-screen handsets, you use only your fingers (or a stylus if you have one) to navigate the interface. It felt quite intuitive, and we liked that there was haptic feedback to let us know when our touch has registered. There's also Touch Calibration to ensure proper accuracy and responsiveness. Do note there's a slight learning curve involved. When we first started using it, we occasionally had issues when scrolling through lists--sometimes we would accidentally select something by mistake. We did learn to deal with this eventually, though. Dialing numbers went pretty smoothly, because of the large numbers on the virtual keypad. There's also a built-in internal accelerometer, but it only works with certain applications, like the Web browser--it would turn the screen orientation from portrait to landscape mode when tilted 90 degrees, for example.

To make texting easier, the LG Xenon has a slide-out QWERTY keyboard on the side. Just slide the phone to the right, and a full four-line QWERTY keyboard will appear on your left. When you slide the keyboard out, the screen orientation will change from portrait mode to landscape mode. We really like the keys on this keyboard--they're well-spaced and feel very tactile, making it easy to type with speed. We especially like that there are specialized keys on the keyboard, like a dedicated text message key, a dedicated mobile e-mail key, a Web browser key, a phone book key, an @ symbol key, and a .com key. The latter two are especially useful when entering e-mail addresses, and of course the .com key is good for entering Web URLs. If you prefer not to use the keyboard, you can choose to enter in text via a virtual T9 keypad, but we see no reason to do so.
Underneath the display are the Call and End/Power keys, plus a task manager key that lets you switch between open applications. On the left spine is the volume rocker, the charger jack is on the top, and the right spine is home to the microSD card slot, the hold/screen lock key, and a dedicated camera button. On the back of the Xenon is the camera lens and LED flash. There's no self-portrait mirror, however.
Features
The LG Xenon has a rather skimpy 500-entry phone book, with room in each entry for two phone numbers, an e-mail address, and a memo. You can assign contacts to caller groups, have a photo for caller ID, and one of 10 polyphonic ringtones or one of 10 message alert tones. Basic features include a vibrate mode, a speakerphone, text and multimedia messaging, a calendar, an alarm clock, a calculator, a voice recorder, voice command, a notepad, a world clock, a tasks list, a stopwatch, a tip calculator, and a unit converter.
More advanced users will like the stereo Bluetooth, instant messaging (with AIM, Yahoo, and Windows Live accounts), mobile e-mail, and A-GPS. The mobile e-mail is housed within a Web-based interface and will only support e-mail from certain accounts like Yahoo, AOL, AIM, Windows Live Hotmail, AT&T Yahoo, BellSouth, Comcast, Earthlink, Juno, Mindspring, and NetZero. We weren't able to use Gmail, especially since the Xenon doesn't support POP or IMAP. As for A-GPS, the Xenon comes with AT&T Navigator, AT&T's turn-by-turn location-based service.
As with most touch-screen phones, we expect there to be a full HTML browser to make use of the larger screen real estate, and on that point, we're not disappointed. We also like that you can open up multiple browser windows, which act like tabbed browsing. Like on a regular browser, you can change the font size, toggle pop-up windows, turn off images, and more. However, the Media Net browser on the Xenon proved to be clunkier than we would like. Even though it renders most pages just fine, it sometimes won't load CSS designs properly and the page would look a little strange. You have to zoom in and out of pages using the little magnifying glass icon, which can be a bit tedious after a while, as there was often a lag. Also, because the screen is so small, you'll have to scroll a lot more through pages. Thankfully, the arrows on the QWERTY keyboard make this easier.
Since the Xenon comes with 3G/HSDPA, it is compatible with AT&T's array of broadband services, which include AT&T's Cellular Video, which lets you watch streaming video clips from content providers like CNN and CBS, AT&T Video Share, which lets you make one-way video calls to another Video Share-compatible phone, and of course AT&T Mobile Music, a music portal with an online music store, courtesy of Napster. Also in the AT&T Mobile Music offering is XM Radio Mobile, a streaming service for satellite radio subscribers, Music ID, a song ID service, music videos courtesy of MobiVJ, a music fan community, and a ringtone maker.
AT&T Mobile Music also houses the music player. It has a pretty generic interface, found on most AT&T music phones. It does have the typical music player controls like repeat and shuffle mode, and the ability to create and edit playlists. You can transfer songs via a USB cable, or purchase them over-the-air via the aforementioned Napster. It supports MP3, AAC, AAC+, and WMA formats. It has a built-in 80MB of memory, but there's a microSD card slot in case you want additional storage.

You can also store photos on the microSD card, which is useful, since the Xenon has a 2-megapixel camera. You can take pictures in four different resolutions (1,600x1,200, 1,280x960, 640x480, 320x240), three quality settings, five color effects, and five white balance presets. Other settings include a night mode, a timer, brightness, a flash toggle, and the choice of three shutter tones plus a silent option. The photo quality is pretty good. Colors did look a little muted, but the image looks tack sharp. There's also a camcorder that can record in two resolutions (320x240 and 176x144) with similar options to the still camera. You can record in three modes; General mode, which just takes up however much memory you have, MMS, which is a shorter video clip, and Video Share, which is the one-way video calling service we mentioned earlier.
You can personalize the LG Xenon with a variety of wallpaper, color schemes, clock and calendar formats, alert tones, and more. The LG Xenon comes with a few applications like MobiTV, which lets you watch live streaming TV, Mobile Banking, and My-Cast Weather. There are also games like Bubble Bash, Diner Dash 2, I-play Bowling, and Monopoly Here & Now. You can always download more personalization options, applications, and games from the Media Net store.
Performance
We tested the quad-band (GSM 850/900/1800/1900) LG Xenon in San Francisco using AT&T's service. Call quality was very impressive. Callers could hardly hear any static or background noise, though they could still tell we were on a cell phone due to the slightly robotic quality to our voice. On our end, we did hear a bit of static and echo, which were amplified when we turned on the speakerphone. It wasn't too bad, but still noticeable.
Speaking of speakerphones, callers thought we sounded just fine over speakerphone. They did report a bit of an echo effect, but that's normal. On our end, the sound from the speakers was a bit hollow, but we could still hear them just fine. The speakers definitely don't do the music justice, though, as the audio sounded tinny and hollow. We definitely recommend using a stereo headset instead.
We were mostly impressed with the 3G speeds, though we think it could be a little faster. Loading a complex Web page like CNET.com took around a minute and a half, though simpler Web pages loaded much faster. Buffering video from AT&T's Cellular Video took about 30 seconds as well, though there was no rebuffering after the video started playing. Video quality did appear pixelated, but that's more on AT&T's end than the fault of the phone.
The LG Xenon has a rated battery life of four hours talk time and 11 days in standby time. It has a tested talk time of 5 hours and 21 minutes. According to the FCC, the LG Xenon has a digital SAR rating of 0.686 watt per kilogram.
User reviews
-
-
Great phone (4.5 / 5 stars)! Way to go LG!
by dbozard on May 21, 2009
Pros: QWERTY keyboard, touch screen vibrations, works with stylus (or pen), call quality, speakerphone, compact, battery life, customizable, camera.
Cons: Browser could be better, wallpaper doesn't rotate
Summary: I have only had this phone for 2 days but so far I am LOVING IT! I couldn't decide if I wanted to go with this one or go ...
Summary: I have only had this phone for 2 days but so far I am LOVING IT! I couldn't decide if I wanted to go with this one or go with the Samsung Impression. I am really glad I picked this one especially for how much cheaper it is.
One thing that I want to point out about this touch screen is that unlike the iPhone (which I had), you can use a stylus pen or any other pointed pen/pencil with it. Sometimes when I am on the browser my fingers are too big to click on a small link, this is where a stylus can be handy!
The keyboard is a little cramped but you get used to it very fast. I love the touch screen vibrations it has. Whenever you touch the screen the phone vibrates ever so slightly to make it feel somewhat like you are really pushing buttons.
The call quality is great and LOUD, the speakerphone works well too. I haven't had any problems with batter life yet either (and I text a lot). When you slide open the QWERTY keyboard the wallpaper doesn't rotate although all the menus and button icons do (not too big of a deal).
Overall, I would definitely recommended this phone!4 out of 4 users found this user opinion helpful.
-
very nice phone but not perfect
by thew60 on May 20, 2009
Pros: Touch screen interface is very good once you get used to it
Loud volume via earpiece
small, compact size
QWERTY keyboard
auto correction for texting works wellCons: external speaker volume for ringtone, message tone, and alerts too low
Summary: I initially got the Samsung Impression, which I also got for my 2 teenage kids. After a week, I returned the Impression, not because it was not a great phone ...
Summary: I initially got the Samsung Impression, which I also got for my 2 teenage kids. After a week, I returned the Impression, not because it was not a great phone but there was no voice dialing and it was a bit too big. The Xenon is smaller, more compact, and has a nice display. The main reason I liked it over the Impression is that it has voice dialing and speed dialing from the keypad; both mandatory features if you use your phone while driving with a headset.
The talk volume is very adequate, but the external speaker is not loud enough. If I put the phone in my leather belt case with the magnetic closure, you can barely hear the ringing and the vibration is also weaker than other phones I have had. If you carry the phone in your pocket, this would not be as much of a problem. My previous phone was a Motorola V3xx which was VERY loud even in its case. Maybe this is typical of LG.
All in all as my first touch screen phone, I am very happy with it3 out of 3 users found this user opinion helpful.
-
Cool features, but some cumbersome issues
by rescueofme on May 17, 2009
Pros: I really like the phone and its features. The design is sleek and I like the option between touch screen and keyboard. I have only had it for about a week, so I am still learning the ins and outs, but I have been mostly happy with the phone.
Cons: Problems with the slide screen, and camera delay.
Please see explanation below.Summary: First, and most important, more often than not the phone does not recognize when I open up the slide keyboard. This is really annoying and makes texting difficult when you ...
Summary: First, and most important, more often than not the phone does not recognize when I open up the slide keyboard. This is really annoying and makes texting difficult when you have to use a traditional T9 on the touchscreen because you can't get the phone to realize that the keyboard has been opened. The T9 is also less than intuitive and won't even put the ' in I'm for you. I'm not sure if the slider issue is a universal one, as I haven't seen it mentioned in any reviews I've looked up. The phone is relatively new to the market, though.
The camera also has about a half second delay from when you push the button to when the picture is taken. Makes it hard to take decent pictures of anything that isn't completely stationary. I have a 6 month old son and spent 15 minutes yesterday trying to get one photo of him smiling before he moved his head that I could use for my background.
The phone looks cool, and I like some of the features, but the issues listed above are probably a deal breaker for me. I will be going back to the AT&T store to either get my phone replaced or swapped for a different one.3 out of 3 users found this user opinion helpful.
-
Good TXT but some annoyances
by normanrs on August 11, 2009
Pros: Txt messaging is good, the phone sounds fairly good, good camera.
Cons: Cannot customize buttons (I dont use Internet and yet cannot turn off the button which sometimes gets pressed accidentally when I'm txting - extremely frustrating.) Cannot transfer picture files to my PC. The phone lock button situation is a pain.
Summary: Extremely frustrating to own a device that you cannot actually take control of, but many cellphones have this problem. Better phone than many, but I still think cellphone companies just ...
Summary: Extremely frustrating to own a device that you cannot actually take control of, but many cellphones have this problem. Better phone than many, but I still think cellphone companies just don't get it.
2 out of 2 users found this user opinion helpful.
-
The LG Xenon, user ease is great, great quailities.
by FlashRiver on June 9, 2009
Pros: I like the phone for serveral reason. The battery life is excellent, and charging time is relatively short. Using the touch screen face is awesome, but just knowing that you also have a backup hard key keyboard to dial or text makes this phone unique
Cons: I recently purchased a data sync transfer USB cable to transfer files from my computer to my LG Xenon. The problem is, LG has not made any GR 500 drivers for the use with the USB data cable connection to transfer files. Also, the phone is not WiFi.
Summary: I rate this phone a 4. Try one, I think you will like it.
Summary: I rate this phone a 4. Try one, I think you will like it.
2 out of 2 users found this user opinion helpful.
-
Screen flip stops working. Gone through 5 phones so far
by sharant11 on June 8, 2009
Pros: Qwerty keyboard convenient for texting
Cons: Screen flip stops working. I've already exchanged my phone twice and so has my wife. This cannot be a coincidence and must be a fundamental design flaw.
2 out of 2 users found this user opinion helpful.
-
A great leap backward
by burlev on July 14, 2009
Pros: Great texting phone, voice features workd as expected.
Cons: I'm shocked that I can't use a wired headset with this phone.
Summary: Everything else concerning playing music on this phone is as good as the rest of the AT&T lineup, but it seems that LG didn't provide a way ...
Summary: Everything else concerning playing music on this phone is as good as the rest of the AT&T lineup, but it seems that LG didn't provide a way to listen to music via a wired headset. The AT&T sales 'professional' told us that it's totally great to just use the built in speaker to play music. Yeah sure, that'll be welcome at work or on the bus.
1 out of 1 users found this user opinion helpful.
-
HORRIBLE PHONE... VERY UNRELIABLE!!!
by BPentab on November 23, 2009
Pros: messaging features.
Cons: inaccurate touch screen.
screen freezes constantly.
Have to replace it constantly.Summary: I got the phone in July and loved it for just about a month and a half when i had to have it replaced. Since then i have had it ...
Summary: I got the phone in July and loved it for just about a month and a half when i had to have it replaced. Since then i have had it replaced FIVE times (3 times in the last 2 weeks!!!!). and that's not counting the one that the lady pulled out of the box brand new and handed it to me, and before i walked out the door, it was broken again!!! It locks up and says "sim card initializing...." then it won't load any contacts or the inbox for text messages. i found a work around, by keeping all of my contacts on the phone and not the sim card. BUT that is not a fix!! its done this with multile brand new sim cards, so it is NOT the sim card. also, the screen has blacked out on me permanently twice while resetting the phone. this phone is a POS!!! DO NOT BUY!!!!!
-
LG Xenon (GR 501) review (Bell Canada)
by slammer111 on November 13, 2009
Pros: Awesome QWERTY keyboard
Sound quality is great
Battery life seems very good
Phone feels solidCons: Lack of programmable shortcuts
BT doesn't pair automatically
Quirky interface - see review
Can't change font
Ugly primative icons - is this 2004?
Can only store 8 (numbers 2-9) "single digit dialing" #s
Icons on touchscreen sometimes too smallSummary: I decided to try this phone as it was the only "non-smart" plan that Bell had, which meant I got the QWERTY keyboard without being forced to buy a data ...
Summary: I decided to try this phone as it was the only "non-smart" plan that Bell had, which meant I got the QWERTY keyboard without being forced to buy a data plan.
The phone is Triband 3G GSM and quadband GSM, which means you can get 3G/2G anywhere in the world! In Canada, your phone will only operate in 3G mode as Bell does not have 2G.
Overall the phone is quite pleasant. The layout of the QWERTY keyboard is great. All symbols, punctuation, and numbers are easily accessible. The backlighting is a bit uneven but it's no biggie. Texting is quick and painless, though it now requires 2 hands unlike the candybar/flip-type phones.
As I do not have data, I can't comment on the email/IM/browser parts.
The phone has Bluetooth, but the guy who decided not to include PBAP (Phone Book Access profile) should get demoted. Sure it's not critical, but with the new laws many states and provinces are enacting, it would be nice to see the caller's name in your radio display instead of a bunch of numbers. For some reason, this phone will not pair automatically with my car. I must enable it (4-touch process) each time. My previous phone was automatic.
The biggest issue I have with this phone is the quirky interface. For example, you can't search songs in your mp3 collection using the QWERTY keypad yet you can search contacts this way. Also many features such as Favourite Contacts require multiple touches to access. Oh, and there no programmable hotkeys!
For some reason Bell has decided to lock out customizable ringtones and downloaded games. Of course there's a way to hack this, but I'm sure this would turn off a lot of potential buyers. Why carriers still do this is completely beyond me. NOBODY pays $ for ringtones in this day and age.
I must admit I was skeptical about LG after reading about previous models such as the LG Chocolate, and the Xenon is definitely no iPhone, but for the price it can't be beat. It does everything I need it to do and more.
Hopefully someone at LG is reading this review, and will release a firmware update in the near future. -
This is an awesome phone!!!!!!! Best I ever Had! =)
by sweetjess_10 on November 10, 2009
Pros: None of my previous phones equal out to the lg xenon. The keyboard is a huge pro, the touch screen included is a plus. The style of the phone is an A+++ Great for texters! Highly recommended well worth its price.
Cons: I think people are being too picky. this phone has everything you essentially need.
Summary: Great Phone!!!!!!!!!!!!
Summary: Great Phone!!!!!!!!!!!!
Product series
-

Manufacturer: LG Electronics U.S.A.
Specs:
-

Manufacturer: LG Electronics U.S.A.
Specs: WCDMA (UMTS) / GSM 850/900/1800/1900, Up to 240 min, With digital camera / digital player, 3.8 oz
-

Manufacturer: LG Electronics U.S.A.
Specs: WCDMA (UMTS) / GSM 850/900/1800/1900, Up to 240 min, With digital camera / digital player, 3.8 oz
Manufacturer info
- LG Electronics U.S.A.
- Manufacturer profile
- Browse LG Electronics U.S.A. products on Shopper.com
-
- Website: http://us.lge.com/
- Address:
1000 Sylvan Avenue, Englewood Cliffs, NJ 07632








