Manage updates with the Download AppMetroPCS
Manufacturer: MetroPCS Wireless, Inc. Part number: MetroPCS
- CNET Editor rating: Not yet rated
- Average user rating: 2.0 stars out of 251 reviews
- More product information:
- Editors' take
- User reviews
- Manufacturer info
- Bottom Line:
- MetroPCS offers a basic phone selection, but its service plans come with few restrictions.
Read more
Where to buy
| store | customer rating | inventory | tax & shipping | price |
|---|---|---|---|---|
 |  | See Site | Enter zip code to get total price: Price +Tax +Shipping =Total price | as of 05/22/2013 |
CNET editors' take
MetroPCS price range: $40.00
- Reviewed by: Kent German
- Reviewed on: 06/07/2007
The bottom line: MetroPCS offers a basic phone selection, but its service plans come with few restrictions.
User reviews
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poor customer service
by provisboy on September 4, 2008
Pros: really poor customer service. its cocisedered ghetto service, called getro! really bad customer service. whe works, it ok.
Cons: kyocera is a crappy phone. k.312
Summary: exremely poor customer service. thre clue is the three stooges intro,
Summary: exremely poor customer service. thre clue is the three stooges intro,
1 out of 4 users found this user opinion helpful.
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Metro PCS is a Nightmare!
by itwizard on June 12, 2011
Pros: None! There are absolutely no benefits of joining Metro PCS. You will only have regrets.
Cons: Metro PCS is a terrible service provider. They will rip you off! Do not buy Metro PCS or you will regret it. Very bad experience.
I received texts from them saying I owed ridiculous amounts of money. Which was completely wrong. I was shocked and tried0 out of 2 users found this user opinion helpful.
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terrible awful service
by irritatecustomer on April 17, 2011
Pros: as cheap as you can get
Cons: dropped calls, bad reception, texting fails often, international calls are impossible
Summary: I have two cell phones and two different providers. My work phone and cell service works everywhere, but my Metropcs cell service does not always work even in exactly the ...
Summary: I have two cell phones and two different providers. My work phone and cell service works everywhere, but my Metropcs cell service does not always work even in exactly the same locations. Metropcs cell service drops calls and often has bad reception, text messaging often gives "message sending failed" and it is almost impossible to get through on international calls, which you sometimes have to keep trying for 15 to 20 minutes to get a line and that still does not mean you will get through. This is the third time that I've used Metropcs in seven years. 5 years ago it was o.k. if you kept to the regional areas. 1.5 years ago it was almost o.k. in Sacramento and Los Angeles. Now, it is a complete pain. I will never use this service again!
0 out of 2 users found this user opinion helpful.
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avoid metro pcs like the plague!
by nrambo370 on April 3, 2011
Pros: cheap, but you get what you pay for.
Cons: good luck getting help over the phone - ive dealt with alot of evil companies on the phone, metro pcs takes the cake BY FAR. when you call them, there is no option to speak with a rep; instead, you have to listen to the entire automated system, select th
Summary: DO NOT USE THIS CARRIER - GO WITH ANY OTHER 2ND RATE CARRIER - AVOID THESE GUYS LIKE THE BLACK DEATH!!!!
Summary: DO NOT USE THIS CARRIER - GO WITH ANY OTHER 2ND RATE CARRIER - AVOID THESE GUYS LIKE THE BLACK DEATH!!!!
0 out of 2 users found this user opinion helpful.
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Metro PCS Ripped Me Off
by priscilaofphila on September 19, 2010
Pros: The monthly payment plan but they get you in the end
Cons: POOR CUSTOMER SERVICE, bad recepten, bad apps,, bad web browser
Summary: When you upgrade your phone and change your mind it is not returnable even if you return it the next day. To me their misleading return policies and bad customer ...
Summary: When you upgrade your phone and change your mind it is not returnable even if you return it the next day. To me their misleading return policies and bad customer service is enough to cancel my plan even if they are the cheapest. They ripped me off $220 for selling a smart phone that isnt so smart.
0 out of 2 users found this user opinion helpful.
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"Waist of money!"
by watupsis on May 20, 2010
Pros: NOTHING!!!
Cons: 1) THEY CHARGE YOU MONEY FOR NO REASON!
2) it takes about 1 minute just for the text to send (with good coverage)
3) it took me time just to get to customer service
4) slow internet (with good coverage)
5)COSTUMER SERVICE IS BAD!Summary: : i wasted a lot of money on a cell phone that i DO NOT RECOMMEND! DON'T GET metro PCS! i only had metro pcs for only 2 months... they ...
Summary: : i wasted a lot of money on a cell phone that i DO NOT RECOMMEND! DON'T GET metro PCS! i only had metro pcs for only 2 months... they charge you a lot of money for NO REASON! One day, i remember i had exactly 105 dollars in my cell phone balance. when i checked my balance, i had 100.43 dollars. and they kept on cutting at least 5 dollars every week. so i recommend everyone to stay away from metro pcs
0 out of 2 users found this user opinion helpful.
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Hello Hello Hello is Bye Bye Bye
by 4review on May 8, 2010
Pros: The price is fantastic, wish all cell phone companies can add the fees into a low monthly payment.
Cons: Slow network, I just purchased with them. Though, I had to return the phone the very same day.
Summary: I pretty much dislike the whole product, though the price is awesome! This is best for the young crowd, such as young teenagers. And for parents who worry about overage ...
Summary: I pretty much dislike the whole product, though the price is awesome! This is best for the young crowd, such as young teenagers. And for parents who worry about overage fees, metro pcs is the way to go. Today I purchased their product, and when I said hello hello hello to metro pcs, i had to say bye bye bye the very same day. Slow network, could not call out to other US locations kept getting a message that I need to buy a phone card to continue. In my mind, I was saying WHY? My plan is unlimited! It includes all the features. Also, when dialing a number, it takes about 8 seconds for me to hear the ring ring. I would probably wait until metro pcs decides to upgrade their network, and improve. Especially catch up to the new 3g/4g networks. In order for them to compete, they must be in the same league as the popular carriers. Still offering the same great price.
0 out of 2 users found this user opinion helpful.
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I DON'T KNOW HOW TO EXPLAIN!
by DiegoJKChavez on February 28, 2010
Pros: OK, The Phones are awesome and the plans are cool and the best thing is, NO contacts
Cons: TROUBLE SENDIN MESSEGES, PHONE BREAKS EASLIY, SHORT BATTERY LIFE!!
Summary: OK I say MetroPCS is a POOR company, I really enjoy texting but EVERYTIME I TEXT THERE IS ALWAYS A CONNECTION ERROR AND IT TURNS OFF BY IT SELF AND ...
Summary: OK I say MetroPCS is a POOR company, I really enjoy texting but EVERYTIME I TEXT THERE IS ALWAYS A CONNECTION ERROR AND IT TURNS OFF BY IT SELF AND THE INTERNET IS SLOW! I ALWAYS WANT TO GO TO FACEBOOK BUT ITS HECKA SLOW IT TAKES LIKE 3 MINS TO LOAD A FREAKEN PAGE!!!!! I just wish MetroPCS was just like Verizon and AT&T but still... no contracts.... I have MetroPCS my self I have the Samsung Messenger.... IT BROKE 2 TIMES! The first time, It fell the 1st time and the screen went all white, then the 2nd time, it broke in half!! So now I still have a different phone. My first phone was Red but they gave me a Black phone but with the same cover to cover the battery!!!! You see? MetroPCS or should I say Metro Piece OF S!@$ is a poor company! I rather get Boost Mobile!!
2 out of 7 users found this user opinion helpful.
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metro pcs .
by youloveit24 on August 26, 2009
Pros: one flat rait unlimited everything
Cons: not that great of reception
Summary: there is a family plan and my phone works well but my boyfriends phone sucks i dont know if its the fact that he bought a cheaper one than me ...
Summary: there is a family plan and my phone works well but my boyfriends phone sucks i dont know if its the fact that he bought a cheaper one than me or what but his phone never gets reception
0 out of 2 users found this user opinion helpful.
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Perfect -almost
by Gene1224 on March 9, 2008
Pros: No contract
Cons: poor customer service
Summary: Why buy a contract that limits you to so many minutes then get nailed for exceeding your minutes. Then if you are inclined to give up the service they screw ...
Summary: Why buy a contract that limits you to so many minutes then get nailed for exceeding your minutes. Then if you are inclined to give up the service they screw you with early termination fees. Teenagers are always on the phone. Metro PCS is unlimited talk time without a contract. This makes up for their lousy customer service.
0 out of 2 users found this user opinion helpful.
Manufacturer info
- Manufacturer profile
- Browse MetroPCS Wireless, Inc. products on Shopper.com
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- Manufacturer:MetroPCS Wireless, Inc.
- Address:
PO Box 601119, Dallas, TX 75360
