Samsung Convoy 2 (Verizon Wireless)
Manufacturer: Samsung Part number: CONVOY2BLKVZW
- More product information:
- Editors' review
- User reviews
- Specifications
- Product series
- Manufacturer info
- Bottom Line:
- Certified to withstand the elements, the Samsung Convoy 2 is also a ruggedly attractive handset with a fair number of creature comforts; however, the headset jack is a disappointment and there are more rough-and-tumble phones out there.
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CNET editors' review
Samsung Convoy 2 (Verizon Wireless) price range: $119.99
- Reviewed by: Jessica Dolcourt
- Reviewed on: 09/09/2011
The good: The Samsung Convoy 2 has a sturdy design, push-to-talk capability, a flashlight, and a built-in music player.
The bad: The phone doesn't seem as durable as it could be, and both the call quality and camera quality need work. It's disappointing that the Convoy 2 still has a 2.5mm headset jack.
The bottom line: Certified to withstand the elements, the Samsung Convoy 2 is also a ruggedly attractive handset with a fair number of creature comforts; however, the headset jack is a disappointment and there are more rough-and-tumble phones out there.
Thick, durable, and up to speed on military specification for dust, humidity, temperature, altitude, and a host of other elements, the Samsung Convoy 2 flip phone for Verizon updates the design of its predecessor, the original Samsung Convoy. While it's a more attractive flip phone to our eyes, the latest model of the durable, push-to-talk handset seems less rugged now that it's lost its rubberized sidings.
Although we have misgivings about dropping the thing from great heights, the Convoy 2 does have some nice features that make it more than just a sturdy handset. The Convoy 2 costs $79.99 after a $50 mail-in rebate and with a new two-year contract.
Design
Thick and substantial in the hand, the Samsung Convoy 2 advertizes its durability in its design: large, square buttons; dark, hard plastic; sturdy hinge; dimpled finish. The Convoy 2 stands 3.9 inches tall, measures 2 inches wide, and is a brawny 0.9-inch thick. It weighs a solid 3.9 ounces for its size, but feels comfortable on the ear. It might be a tad thick for more tailored pockets.
This Convoy sequel loses the rubberized sidings from the previous model, which aided in grip and insulating the phone from bang-ups and falls. It seems tough enough when we knock it against a table, but we're not convinced that the new, all-plastic design will stand up to serious impact.
As did the original Convoy before it, the Convoy 2 has a 1.3-inch external CSTN display (128x128-pixel resolution), with support for 65,000 colors. While you won't be able to customize much, you will be able to use the controls just below the screen, along with the volume rocker, to access an abridged menu that pulls up messages, voice commands, and a long list of other shortcuts. Other times, the three hardware buttons act as music controls to go forward, back, play, and pause a track.
Above the small screen on the Convoy's closed face is a 3.2-megapixel camera/camcorder with flash. On the right spine, plastic covers conceal a Micro-USB charging port. Unfortunately, Samsung has stubbornly stuck to the outdated 2.5-millimeter headset jack instead of the standard 3.5-millimeter jack. There's also a speakerphone button on the side.
On the left, you'll see a red button that serves as a programmable convenience key in regular cellular mode, and as the push-to-talk key when you're in that mode (turn on PTT through the Settings.) Below that is a wide enough, but rather shallow volume rocker that's a little tough to locate by feel (especially with gloved hands.) You'll also find the covered Micro-USB card slot that takes up to 32GB.
Flipped open, you'll see the Convoy's 2.2-inch internal QVGA display (320x240 pixels) with support for 262,000 colors. It's a pretty standard resolution for the screen size, and one that delivers predictable levels of sharpness and vibrancy. Familiarity is no crime; the same Verizon menu we've seen for years makes navigation a snap.
Below the screen, the roomy navigation area and dial pad are even better, with large, ridged keys that rise above the surface. Fully separated keys would be easier for dialing by feel, but feeling where the raised edges stop and start works, too. The Convoy 2 has a shortcut button dedicated to launching the camera and camcorder, and another one that turns on voice commands, and also turns the camera flash into a bright flashlight (just press and hold.)
The back cover is pretty plain, save the metal "screw-top" panel that protects the battery from Mother Nature's more tricky conditions. It's easy enough to screw off with a fingernail or a coin, no special equipment necessary.
Features
The Convoy 2's phone book is 1,000 contacts deep, with room enough for multiple phone numbers and e-mail addresses, an IM name, a photo ID, a calling group, and one of 21 ringtones, plus silent mode. You can customize the message tone as well.
As with any rugged phone, some of the most impressive features account for resistance to shock, altitude, temperature, radiation, humidity, sand and dust, and so on. In addition to that, the Convoy 2 includes push-to-talk mode.
There are other creature comforts as well. In the phone book, Samsung includes contact backup and in-case-of-emergency (ICE) numbers. There's text and photo messaging, mobile e-mail, an HTML Web browser, and a music player. There are voice commands, as well, and access to VZ Navigator and VCast Video. Universal search is also included, as is a storefront for downloading more apps, like Bing search and Uno.
Of course, the Convoy 2 also has essential tools like a calculator, a calendar, an alarm clock, a stop watch, a world clock, and a memo pad.
The camera display is messy, but navigable, and there are options for choosing one of five shooting modes, four resolutions (from 3.2 megapixels to 0.3 megapixel), four flash settings, five white balance presets, four effects, and so on. The camcorder shares many of the same settings, but can also limit your shooting resolution to better fit into a video message. It's got a tiny 128MB of internal storage for photos and video, but the microSD card will hold up to 32GB.
As for the image quality itself, color fidelity was pretty good if not perfectly rich for all shades. While some pictures we took were spot-on in focus, others were off. Manually focusing on such a small view finder is tough, and you may find you need to work harder to hold the camera still.
While video volume is serviceable, the playback was shaky and pixelated. That's to be expected from a phone of this class, so we can't hold it too much against Samsung; although we'd love to be pleasantly surprised.
Performance
We tested the dual-core Samsung Convoy 2 (CDMA 800/1900) in the San Francisco Bay Area on Verizon's network. Call quality was adequate overall, although we did notice some cut-outs and bleeps of digital distortion. On our end, caller volume was strong and voices sounded fairly faithful, although the voice clarity sounded muddy to our ears. On their end, callers described our voice as "warbly," fluctuating at frequencies. For both sides, the call quality improved over the duration of the call. We were unable to test the push-to-talk feature at this time.
Speakerphone quality was poor. Voice timbre sounded robotic and unnatural to our ears, in addition to hollow. Even with the volume boosted all the way, conversation was difficult to make out. Our friends had better luck. They noted the customary echo, but said they could tell it was us talking.
Samsung Convoy 2 call quality sample
Listen now:
We had good 3G (EVDO Rev. A) service during our testing period. On the Internet front, the Convoy 2 comes with the new version of Opera Mini installed--it includes Opera SpeedDial, a Google search bar, and multiple tabs, though on a screen this small we'd recommend keeping your open tabs to a minimum. CNET's mobile-optimized site loaded in about 15 seconds; ESPN's mobile site finished loading in almost half that time, albeit with blurry photos and sketchy text. The Opera browser worked very well in our tests, with plentiful features and settings options for the small screen.
The Convoy 2 has a rated battery life of 6.5 hours talk time and 18.8 days of standby time on its 1,300mAh battery. FCC radiation tests measured a digital SAR of 0.68 watt per kilogram at the head.
Conclusion
While brawn is generally the most important feature in a rugged phone, the Samsung Convoy 2 also has its share of brains and a certain rugged charm to its thick, boxy clamshell design. Yes, we'd like to see more in the way of rubberized grips, but the phone gets kudos for its up-front music controls, its conveniently placed shortcut keys, and the large, edged key pad that makes dialing easier to achieve with wet or gloved hands. We're not sure if it's laziness or cost that kept Samsung from upgrading the 2.5-millimeter headset jack to a 3.5-millimeter port, but either way, it's a real turnoff for a purported music-friendly phone. The Convoy 2 was satisfying overall, although we had hoped for unimpeachable call quality on a device we can see being required for heavy voice communication. The $80 price tag seems fair, too; however those looking for a seriously heavy-duty handset, or for a rugged smartphone, may want to keep looking.
User reviews
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Has more features than you'd expect from a basic phone!
by Coffee_Kaioken on August 16, 2011
Pros: Customizable Menu Interface
Long Battery life
Noise cancellation
Flashlight tool
Self portrait capability
Ability to text 20 people at one timeCons: Limited space for notes
Low resolution when recording video
"Driving" mode is a little confusing to operateSummary: I haven't decided to test the military-grade ruggedness via submerging it in water or anything like that, but I do like the idea that if I drop this phone ...
Summary: I haven't decided to test the military-grade ruggedness via submerging it in water or anything like that, but I do like the idea that if I drop this phone a few times, the screen isn't going to crack or bleed on me like my previous LG EnV Touch phone. I bought this phone on a whim, seeing as it hadn't gotten a CNET editor's thorough review yet, but I was not disappointed.
The main menu screen is customizable in the sense that not only can you change the themes, but the shortcuts as well. There are 9 shortcuts on the grid, and you can swap out 4 of them with pretty much anything you want. I think the manufacturers must have guessed that not everyone would use the VZ Navigator, for example, so you can swap that shortcut out with something else on the main menu. It's a good way to compete with touch screen phones where you can put your own shortcuts on the screen! I've now got shortcuts for my notepad, alarm clock, and phone search function, on there, and there's even a neat wizard program that'll guide you into customizing your phone "the easy way". The front screen didn't come looking the way this phone has been advertised, but you can change the front clock setting to match.
Not even my previous EnV Touch had a "phone search" feature - essentially, it works the way a search tool on your own computer would work. You can find programs, pictures, and files simply using this search rather than rifling through menus and folders.
The camera has pretty nice quality for it's 3.2 megapixel specification. I didn't like, however, how the maximum video resolution was 176 x 144 - previous phones I've had could record up to 640 x 480. But some of the picture modes were nice, such as the Mosaic and Panorama functions. Also, you don't need video or picture mode to use the camera's flashlight - there's a button specifically for that. If you know how to work the front screen menu, you can take self portraits as well.
I found the sound quality to be rather nice. My friends have said that they can hear me about just as clearly as on my previous EnV Touch. I have yet to see how the noise cancellation works, however. The ringtones are probably the best I've had so far.
The T9Word mode makes texting with the numeric pad relatively easy - you don't necessarily need a QWERTY phone as long as you know how to use it. Additionally, it'll store new words in the memory that you input, AND what really had me stoked is that whereas you can only text up to 10 people on most other phones, you can text up to 20 on this one. Which I love, because I'm one of those annoying mass texters.
The battery life, so far, is proving itself. On a full charge, it takes about a whole day of use before even one of the bars goes down, and while texting or browsing the menus, you can see the time right next to the battery display so you don't lose track.
Overall, despite not having a QWERTY keypad, decent resolution for a video camera, or even a touch screen, I must say I like this phone a lot so far. The Samsung Convoy 2 is one of those phones which shows that a basic flip phone is still far from being obsolete.4 out of 5 users found this user opinion helpful.
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Non standard headphone jack, sub-standard display
by shwagg on September 10, 2011
Pros: Feels solid, good voice quality.
I like the flashlight. I like the fake call option that is built in.Cons: The display is old school, has a very narrow field of view...they must have got a really good discount to be using this display on a newly released phone..these days.
Also, the headphone jack is smaller than the standard 3.5 mm. It is 2.5 mm..***??Summary: All in all, I like the features of this phone...the voice quality is good, the features are good..for a flip phone. Good basic phone..takes good pictures too.
Summary: All in all, I like the features of this phone...the voice quality is good, the features are good..for a flip phone. Good basic phone..takes good pictures too.
3 out of 3 users found this user opinion helpful.
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Excellent basic flip-phone
by abvikes on September 1, 2011
Pros: looong battery life, lots of nice features (flashlight, shortcuts...) comfortable feel
Cons: front face can only be clock or wallpaper but not both at same time
Summary: I have had the phone for about 3 days and have been constantly playing with it and have only dropped one bar on the battery scale. Speakerphone is just OK ...
Summary: I have had the phone for about 3 days and have been constantly playing with it and have only dropped one bar on the battery scale. Speakerphone is just OK but ringer is loud. Earpiece sound is crisp and clear. Good reception but not much better than my old phone.
1 out of 1 users found this user opinion helpful.
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Great flip phone
by mithion on January 31, 2012
Pros: he call quality is excellent and the phone has a great feel for typing. The phone is well built and feel very sturdy. The battery is commendable as well with 4-5 days of uptime with moderate calling and texting usage.
Cons: As mentioned by other users, this phone will have a tendency to "butt text" when you have it in your pocket because of the front facing keys. It's happened to me several times hence the docking of one star in the review.
Summary: Overall I'm very satisfied with this phone. It is much better than my previous Samsung Intensity. I did not buy this phone because of it's ruggedness, but it'...
Summary: Overall I'm very satisfied with this phone. It is much better than my previous Samsung Intensity. I did not buy this phone because of it's ruggedness, but it's a nice plus since I tend to be a bit rough with my phones. I've already dropped the phone from 5 feet onto solid concrete and the phone was not damaged from the impact. I personally dislike candybar phones since I tend to accidently text/call people all the time with those. And touch phones are so fragile with their exposed screens. So this phone being one of the dying breed of flip phones is a huge pro for me. The guy at the store told me he expects that these phones will stop being made in the next two to three years. If that is the case, it will be a sad day for me.
As for the issue of butt texting, I had a samsung alias with front facing keys that were touch sensitive and that seemed to solve the accidental calling/texting problem. Why can't they have touch sensitive keys on a phone like this?
If you're a flip phone person, I highly recommend this phone. The build quality is great and it will serve you well as good no frills communication device. Also, about the user who claims the phone won't send picture messages, I send/receive 400-500 text a month including many picture message just fine with this phone. Don't know why his isn't working right. -
This phone is garbage.
by mcinjun21 on January 20, 2012
Pros: There are none.
Cons: Does not send picture messages, tho its supposed to.
Does not have capability to block phone numbers.
Is constantly texting from my pocket (due to the outside buttons)
Now the battery wont keep a charge even though its only 5 months oldSummary: Do not get this phone. I've never had issues with a phone the way I have them with this. And when I call Verizon I get a "it sucks ...
Summary: Do not get this phone. I've never had issues with a phone the way I have them with this. And when I call Verizon I get a "it sucks to be you" attitude (they are more professional in their speech, but thats the way I feel).
Does not send picture messages, tho its supposed to. The Verizon employee even gave me a new phone and it still will not text pictures.
Does not have capability to block phone numbers. I had a strange number keep calling me so I asked Verizon to block that number. They told me this phone does not have that capability. Seriously? Blocking numbers is not new technology. Why doesn't every phone have that capability?
Is constantly texting from my pocket (due to the outside buttons). These buttons cannot be turned off (I've tried). And there is only one "Lock" button on the front which is raised a little. So it is very easy to unlock the phone. If the button keeps getting pushed it will send a Quick Text to the last person that you texted. Very annoying for the friend who keeps getting texts saying that I'm "In a meeting" and very embarrassing for me.
Now the battery won't keep a charge even though its only 5 months old. A battery should be good for at least a year before having issues. My last phone kept a good battery for most of the two year contract I had on the phone.
So that's my rant. These are the issues I've had with this phone and I've only had it 5 months. Do yourself a favor and get something else. -
Last of a dying breed of simple rugged flip phones
by F-111_John on December 23, 2011
Pros: Very loud ringer
Very loud speaker phone
Very loud music player
Very bright flashlight modeCons: Low volume on handset
Weak vibrate mode
2.5mm headphone jack
My Music mp3 player software crippledSummary: In an era of Android powered touch screen phones that require a data plan, it's getting harder and harder to find a simple flip phone that does music decently....
Summary: In an era of Android powered touch screen phones that require a data plan, it's getting harder and harder to find a simple flip phone that does music decently.
I upgraded from a Verizon LG-VX8360, so this is esentially the same phone layout. Since I wear my phone on my belt all day, and I have a physically demanding job, I prefer the flip sytle over the keyboard style of non-data phone.
Dimensionally, this phone is a bit larger, thicker, and heavier than the LG it replaced, but not annoyingly so. The outside stereo speakers are very loud, making for excellent hands free operation, ringer volume, and mini-boom box music playing.
The 3.2 Mega Pixel camera is so-so for the supposed resolution, but the LED "flash" is extremely (and for your subjects, annoyingly) bright. This camera flash doubles as a flashlight that can be activated either by a button on the outside of the phone, or via a dedicated button on the keypad. When activating from the outside of the phone, you first press the "rewind" button, then confirm by pressing the "fast forward" button. CAUTION: Don't look at the phone when pressing the confirm button, or else you'll blind yourself temporarily! It's that bright.
The outside of the phone has a red button that is for PTT if you subscribe to that feature, and can be assigned as a shortcut to almost any function. Since it sticks out further than the rest of the side buttons, it is too easily activated, but the one shortcut you cannot set for this button is "none." So set a harmless shortcut to this button because you will activate it often.
Being a newer generation than my older LG, the voice recognition functions much better on the Samsung. If you go through the brief training routine, it nails 99% of your contact names on the first try. However, it's text-to-speech function leaves a little to be desired, as it doesn't do very well with last names. But the announciation of the caller ID as a "ringtone" is pretty cool.
On the minus side, the vibrate mode is rather weak. When working in a loud environment, sometimes I cannot hear the ringtone, and I only know I have a call by feeling the vibrate while the phone is clipped to my belt. Ironic that a 'ruggedized' phone won't vibrate very strongly.
My major sore spot is in the software implementation of the music player. With my old LG phone, I could simply transfer mp3s from my iTunes music folder to the microSD card, and all of the song titles, artist and album names, and genre of music would show up in the music player, and be searchable, sortable, and viewable.
With the Samsung Convoy 2, there are places to display artist, album, genre, album artwork, lyrics, and more, but none of it works. Only the song title is displayed. I even went as far as wiping and reformatting the memory card, and using Verizon's VCast Media Mamager software to rip and transfer songs to the Convoy 2. All of the information is displayed in the VCast Media Manager, but after it is transfered to the phone, the phone's player has no artist or album naming, thus no sorting by artist or album. Big dissapointment.
Overall, the Samsung Convoy 2 is a good value if you're looking for this style of phone. Only the music player prevents it from receiving five stars. -
Solid, practical, accessible dependable, simple.
by m1a234 on December 16, 2011
Pros: Super bright flashlight for a phone, A+
Micro SD & Micro SDHC up to 32 GB
Regular battery charge @ minimal usage = 2 days
USB storage, option to use phone 3g as modem
mini usb to usb charger/pc hookup
'car mode' reads out caller ID and textsCons: Glitch on the red PTT button feature, if phone is flipped closed while this button is hit sometimes verizon bootup screen comes. Change this to a different shortcut, problem solved
Not waterproof
Tad bulky
Can't silence texts with front panel lockedSummary: Before this phone I had a 300$ casio g'zone. The salesman said it was 'indestructible', its flimsy screen was loosening slightly at the hinge from normal use after a ...
Summary: Before this phone I had a 300$ casio g'zone. The salesman said it was 'indestructible', its flimsy screen was loosening slightly at the hinge from normal use after a week, so traded it in on this cheaper convoy 2 SCH-U660. Previous to that I had the samsung SCH-A930 for 6 years. Previous to that had a nokia brick for 7 years. (Previous to that I had a quarter) I like cell phones to last. If you take decent care of this phone I see it lasting 6-10 years. The digital buttons have less to break over analog or heat sensing ones. It's solid.
It has the first flashlight I've seen on a cell phone that's practical and works in real life. Phone slides in and out of jeans pocket easily, no rubberized gimmick coating. If you're using these for business half-duplex calling (PTT, push to talk, cb radio style) is an amazing tech to have, extra money, but can transmit cross city/state/country on a closed network (unlike radios). Noise cancelling so you can hear the other guy, speakerphone or whisper mode so you can be heard in different situations. Very bright backlights/screens can be set to see in bright sun. Fonts and larger/smaller texts can make it easier to read. So many other features. Practical.
It has all the goodies you wanted from a fancier touch screen phone, all the apps, 3g, social network shortcuts, bluetooth, GPS, navigation etc, though its not going to cuddle you when you use it like the iphones/droids. Has speech recognition, will read off texts and caller ID, front screen buttons make it great for playing mp3s, etc. Accessible.
Extended battery pack will add even more bulk, though I imagine a full 3+ day charge off that one with minimal usage, it could last a lot longer if turning off/keeping for emergency situations. It's built ruggedly enough, larger buttons for dialing with gloves (can't get to the menus well with gloves), the hinge is stout and will take years of opening/closing. Dependable.
Pop in the mini usb while you're sitting at an office desk, it charges while you work. No need to sync (unless you want a bluetooth feature of course), it only takes mp3 files, no need to download software to create files in the usb mode, no more carrying a flash drive. Simple
It will accept microSD AND microSDHC, you have to format these through the phone itself after you stick em in, you can't just pop and go. The locking battery cover is great, the days of batteries falling out after throwing the phone around are gone, but it's flimsy and water will enter that area without a problem. There is a 'fake call' feature, where you can program the phone to call itself after a certain few seconds or minutes after activating it (easy to do). 3.2 megapixel camera/camcorder. Can lower resolution for increased memory space if you have no intent of the pics leaving your phone. Incoming texts are accessible without flipping open your phone, and you can send pre-programmed messages without opening it up, if you want to be stealthy at a work meeting. There's a lot of features I'm forgetting. If you took the time to read this and you like a cell phone for being a cell phone, go check it out. 5* -
Pretty good. Has some bugs and lacks some features.
by MarkPlenty1 on November 22, 2011
Pros: - Good reception
- Incredibly bright screens inside and out for use in sunlight,
- Very loud ear speaker and also speakerphone,
- custom assignable button on the outside
- Spacious keypad
- Flip's angle is easy to hold to the head and talk.Cons: - The directional button could have used more space.
- The phone is a bit thick but not heavy.
- What is claimed to be a MicroSD card slot really isn't. It needs a MicroSDHC "HC" = "high capacity" card.
- Cannot EVER set the browser homepage.Summary: I have had the phone for two weeks. My previous was also a Samsung regular phone but with a different carrier. I have been using all features and researching obscure ...
Summary: I have had the phone for two weeks. My previous was also a Samsung regular phone but with a different carrier. I have been using all features and researching obscure ones online, too. Here are my comments: Incredibly bright screens inside and out for use in sunlight, very loud ear speaker and also speakerphone, the best I have ever heard (out of five previous phones). I like the custom assignable button on the outside and the ports for Micro USB and 2.5 mm headset. About the headset port: works fine, and don't let others tell you this is abnormal size, it fits my pre-existing headset fine. Critics on the internet must have not used a headset with a recent mobile phone--they all seem to be this way now. Spacious keypad is good, however the directional button could have used more space. The phone is a bit thick but not heavy. I think had I gotten the extended battery pack it would be too thick and heavy. I like the flip, its angle makes it easy to hold to the head and talk. Haven't tried BlueTooth so no comments there. Physically the handset could use an indentation on both sides to help a finger slip in and open the flip. And what is claimed to be a MicroSD card slot really isn't. It wouldn't recognize my 64MB card at all, not even to format it (works fine in my computer). So this phone really has a MicroSDHC "HC" = "high capacity" slot. Same physical dimensions but I had to buy a new 4GB card for the phone to accept it. I had some trouble storing music files. Now I have a few 0KB files on the phone that I cannot delete. Also, the Opera Mini browser has an irritating behavior: you cannot set the home page! This means it is always going to the myverizon page and trying to login. Every time I use the browser I have to make extra clicks to back out and actually go somewhere else I want to go. VZ tech support blamed Samsung, Samsung blamed VZ, and Opera takes bug reports but doesn't write back. Next, the Contact List doesn't allow one to sort by Last Name = now I have a big mess after importing a CSV file of my Microsoft Outlook contacts. I suppose I can go back and re-import, tricking it by swapping fields, but I shouldn't have to! Finally, when I send a photo to myself by text message (goes to my e-mail), it gets resized much smaller and more grainy at the final destination. No change is made to the original stored on the handset / card so it can be transferred by USB cable just fine. I don't pay for the e-mail service so I don't know if that would also shrink the photos when sending to my e-mail account. Right now, the only problem I have that is bothering me is the Shuffle doesn't work for when I use a voice command to tell it to play all music. Another bug? Despite all this I still give the Samsung Convoy 2 the good marks in the star rating above.
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Reminds me a lot of my LG 8360 but larger and buggier.
by Davebuff on November 4, 2011
Pros: Button size, phone size, clear display, flashlight, nice camera, speakerphone is quite clear.
Cons: Software for Media Center does not work correctly and VZW can't fix it. Same pretty average VZW menu with little improvement from past basic phones. Limited customizing of Shortcut keys. Very average owner's manual. Samsung very weak on standing behin
Summary: Was $30 on a 3 day special so I bought it to compare it with LG phones. First unit I got, the display was bad and I was told I ...
Summary: Was $30 on a 3 day special so I bought it to compare it with LG phones. First unit I got, the display was bad and I was told I had to have dropped it for the blue line thru the display to appear (technically very untrue). It also had software problems and the clockface on the front display would disappear. Replacement phone only has a problem with Media Center software which I don't plan on using. Seems like an okay phone. Samsung does not stand behind the ruggedized claim so be warned. My first one was bad out of the box and was told by VZW help desk that Samsung might make me pay for a replacement. Have not found out yet if I have to pay or not since I've only had the replacement for a week after having the first one a week. After 20 years with a cell phone, seems to me the improvement to basic phones topped out quite a few years ago.
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SAMSUNG DONT WARRANTY THEIR OWN DEFECTS,BLAME Customer
by genmal on September 9, 2011
Pros: They have attractive phones for false advertisement or defrauding customers
Cons: Garbage Phones, and Garbage Company.
Summary: Find a Better Phone, more quality more user friendly and wont haggle over defective manufacturing and blaming customers for their defective devices. use Moto, Htc, Sony Erricson,Apple etc; be ...
Summary: Find a Better Phone, more quality more user friendly and wont haggle over defective manufacturing and blaming customers for their defective devices. use Moto, Htc, Sony Erricson,Apple etc; be wise.
0 out of 1 users found this user opinion helpful.
Specifications
- Manufacturer: Samsung
- Part number: CONVOY2BLKVZW
- Bottom Line: Certified to withstand the elements, the Samsung Convoy 2 is also a ruggedly attractive handset with a fair number of creature comforts; however, the headset jack is a disappointment and there are more rough-and-tumble phones out there.
General
- Product Type Cellular phone
- Phone Design Flip
- Width 2.01 in
- Depth 0.8 in
- Height 3.89 in
- Weight 3.9 oz
Cellular
- Technology CDMA
- Service Provider Verizon Wireless
Messaging & Internet
- Messaging & Data Features Text messages,
Multimedia messages (MMS),
Instant messages,
Picture messages,
E-Mail,
Voice messages,
HTML Browser - Mobile Services VCAST
Communications
- Wireless Interface Bluetooth
Display
- Diagonal Size 2.2 in
Miscellaneous
- Included Accessories Standard lithium ion battery,
Wall/USB charger,
Battery cover removal tool
Product series
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Samsung Convoy 2 (Verizon Wireless)
Manufacturer: Samsung
Specs: Verizon Wireless,
CDMA,
Up to 390 min,
With digital camera / digital player,
3.9 oz,
2.2 in
Manufacturer info
- Manufacturer profile
- Browse Samsung products on Shopper.com
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- Manufacturer:Samsung
- Address:
105 Challenger Road, Ridgefield Park, NJ 07660 - Phone: 1-800-726-7864
- Fax: 1-973-601-6001
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