Samsung Intensity III (Verizon Wireless)
Manufacturer: Samsung Part number: IntensityIII
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CNET editors' review
price range: $67.47 - $119.99
- Reviewed by: Lynn La
- Edited by: Kent German
- Reviewed on: 08/03/2012
- Released on: 07/02/2012
The good: The Samsung Intensity III has a durable design, reliable call quality, and a nifty "fake call" feature to help you escape awkward social situations.
The bad: The Intensity III has a few design flaws, isn't water-resistant, and gives poor photo quality.
The bottom line: The low specs, flat keyboard, and unattractive look outweigh the Samsung Intensity III's rugged design and call simulator.
Good battery and call quality, bad bluetooth
by Surley_Dog on August 6, 2012
Pros: Good battery and call quality
Cons: bad bluetooth
Summary: I'm on my second Intensity 3. The first one had bluetooth connection issues with my old Motorola headset (H790), which has never had a problem with three older phones (...
Summary: I'm on my second Intensity 3. The first one had bluetooth connection issues with my old Motorola headset (H790), which has never had a problem with three older phones (and it still works with those). It would pair with the phone, but it would not connect. Giving the Samsung the benefit of the doubt, I ordered a new Samsung bluetooth headset, an HM6000, which the Samsung website says will work with the Intensity 3. A week later it arrived, but it had the same issues- it would pair but not connect. I even tried the new bluetooth headset with my old phones, and it worked just fine. Finally, I tried to "Reset Settings" on the Intensity 3 back to factory default (not Restore Phone, which erases everything, contacts and all. Reset Settings only forces you to have to manually reset all your preferred user settings, one by one). That did the trick for a day or two, but the problem returned, necessitating another reset. Since I bought it online I had to return through the mail (the store can't exchange it). So I called Verizon to exchange it one day before my 14 days was up. They FedEx'ed a replacement overnight. At first the replacement had no bluetooth issues for about a week, but then it returned. I must conclude it is most likely buggy software, and not an issue with the phone hardware. Either way, it's totally unreliable and totally unacceptable. This can cause a wreck on the highway, and nearly did. BTW, I'm not one of those morons who complains about stuff he doesn't understand. I work on and troubleshoot electronics for a living, and I've never reviewed anything before. This is a first for me, just to put out the warning- this phone is a flake.
4 out of 4 users found this user opinion helpful.
Genuinely basic phone, which isn't a bad thing.
by garciaog on August 22, 2012
Pros: -compact & simple design
-good call clarity
-long battery life
Cons: -Camera with no flash? Just skip building the phone with the camera altogether, then!
Summary: Got tired of/rarely used my Casio Commando smartphone, and downgraded to this to save money on a data plan. This phone is nice and compact, and has a decent ...
Summary: Got tired of/rarely used my Casio Commando smartphone, and downgraded to this to save money on a data plan. This phone is nice and compact, and has a decent QWERTY keyboard, which is exactly what I was looking for. Don't have a Bluetooth headset, so I can't comment on what others have said about it on this phone.
It's "rugged", but unlike the Casio, it isn't waterproof. Why call it "rugged" if it can't be immersed in water? I added a hard plastic case and Zagg screen protector on it just in case.
As for the mechanics of the phone, it sports a long battery life, and in-call clarity is strong. The "fake call" function is interesting. You can slyly push a side button four times, and 10-30 seconds later, the phone rings with a fake caller ID name/number. This is supposed to help you get out of awkward social situations. I know this is a "dumb-phone", but at least boost the photo resolution on the camera and add a flash, or just sell it as a camera-free phone. It can't be that difficult to add a LED flash. It does have video capability, too, but the same lighting issue arises.
In summary, this phone is for those that want just a phone and QWERTY keyboard. Its allure is its simplicity, and hopefully it will last until I can justify another smartphone and added data plan cost.
2 out of 2 users found this user opinion helpful.
Slightly better stats, but only an intensity.
by hellothar on August 18, 2012
Pros: Tough, good expandable memory, 3.5 plug, full keyboard, good processor speed for what the phone is
Cons: Buggy bluetooth, small underwhelming screen, basic nearly unchanged menu since original intensity, useless camera with nice options...
Summary: The Samsung Intensity series have always been good, rugged, talk and text phones. This is all they have ever been really good at. Despite the attempts to expand on the ...
Summary: The Samsung Intensity series have always been good, rugged, talk and text phones. This is all they have ever been really good at. Despite the attempts to expand on the device with the III, it really fails at it, and the improvements aren't really awe-inspiring.
The improvements to its toughness is appreciated, but for normal use, it was tough enough.
For a budget phone, the screen is good. For version III of this phone, the screen is crap, and should be larger. The processor can handle it.
Even though it has a huge memory option and decent processor,, there really isn't any purpose for all this memory, since picture quality is bottlenecked with the cheap 2.0mp camera. There is a media player on the device, but if you are looking for a phone that has good media playback, there are many options other than the Intensity series.
The best change for this phone is the 3.5 port for those who use it.
If your looking for a basic budget phone that has reliable and very decent talk and text options, this will work out just fine. If you want to do anything else, or want things like a decent screen or camera, look elsewhere.
2 out of 2 users found this user opinion helpful.
great texting and internet but LED backlight broke
by smak93 on June 7, 2013
Pros: keyboard is good, internet browsing easy.
Cons: Had the phone for 2 weeks, carried it about 80% of the time in purse, 20% in front pocket. The LED backlight burst leaving the phone useless. Samsung would do nothing except offer the same phone for $300. Looking to switch to LG after this.
Summary: Great phone while it lasted, which was only 2 weeks. The phone was never dropped; it was handled as well as past phones but because the LED backlight burst and ...
Summary: Great phone while it lasted, which was only 2 weeks. The phone was never dropped; it was handled as well as past phones but because the LED backlight burst and Samsung offered no replacement or discount, will not purchase a Samsung again.
1 out of 1 users found this user opinion helpful.
Good for texting -- you will be fairly happy with it.
by pcardout on December 5, 2013
Pros: Faster processor sends texts and pictures faster than my four-year old phone. You can remove some of the home screen icons you don't use. Boots in 22 seconds (faster than many). Battery lasts 2-3 days. Continued refinement of the feature phone.
Cons: The keyboard should be better. The keyboard is the entire reason for this phone to exist. It is hard to text as fast as I want to. I use my thumbnails to hit the keys and I find if I hit the edge of the keys they don't work (or take more effort).
Summary: Even though I have worked in engineering and science in the computing industry since the early 80's, I will not switch to a smart phone until data plans are ...
Summary: Even though I have worked in engineering and science in the computing industry since the early 80's, I will not switch to a smart phone until data plans are free and smartphone battery life is as long as a "feature phone". I want my phone to be reliable and always on, and I don't want to need to charge it daily. This phone works decently in this regard (particularly compared to other modern phones), though I had phones 15 years ago that had 5X the battery life of this one and 7-8 years ago that had double the battery life.
I do NOT want to do ANY browsing, mapping, facebooking or tune-downloading on my phone. I just want to make phone-calls and text ... so that is all I can review.
This phone is a continued refinement of the feature phone of a decade ago. Many of the menu keys and settings I set back then are
familiar. They continue to make it somewhat more configurable. I like that you can remove (some of) the default icons on the home screen. The contact management is little changed from a decade ago but is fairly easy. There are adequate "favorites" and "one-touch dial" keys.
The default ring tones are pretty poor, so I actually paid for a couple of tones. The sound quality is decent, as is the camera and video quality. The speakerphone is adequately loud.
I do send a lot of texts to my teenage kids, and I was tired of using a phone without a QWERTY keyboard to do this, so I looked specifically for this phone from Verizon. It is not bad. I feel that the keyboard could be better. It is hard to text as fast as I want to. I use my thumbnails to hit the keys and I find if I hit the edge of the keys they don't work (or take more effort). Should the keys be made of plastic instead of rubber? Should they perhaps be a little higher? I am not sure what would make the difference, but I encourage Samsung engineers reading this review to work hard to make the keyboard outstanding, as that is the real reason that this phone exists.
Key Words "BASIC PHONE"
by RetiredUSNSailor on April 16, 2013
Pros: Price, Easy to use
Cons: Wish the camera had a flash
Summary: I've had a LG 8300 flip phone for the last 8 years and I believe this Samsung Intensity III will last me untill smartphone rates are lowered. I was ...
Summary: I've had a LG 8300 flip phone for the last 8 years and I believe this Samsung Intensity III will last me untill smartphone rates are lowered. I was actually surprised how fast this phone connected to the internet (not that I will use that feature much if ever, I have a computer for that LOL). The phone is easy to use and I* like the slide out keyboard which is a option you can still use the keys on the front when texting if you want.
Bad Bluetooth x2
by jqw1966 on September 6, 2012
Pros: Good battery life.
Cons: I too am having the same issues. I am on my second phone. I've now done a master re-set but have no bluetooth at this time to test. Not too confident the issue resolving itself. The tech seemed to think I'll wait for a software update. Nah.
well as a phone it works.
by AAArg_ink on August 26, 2012
Pros: It is what it is and does what it does. UI seems to be ok.
Cons: the mp3 player sorts songs in albums by alphabetical song title order. Not by album track #. And it doesn't read the m3u playlists I've uploaded as a workaround.
Summary: wow...flipping amazing they messed up the mp3 player at such a basic level.I just found out it that accoding to customer support its ...
Updated on Sep 10, 2012
Summary: wow...flipping amazing they messed up the mp3 player at such a basic level.I just found out it that accoding to customer support its USB mass storage doesn't connect to Apple Macs even though their website gives instructions for doing so. Fortunately most of my computers are Macs, but when you didn't think it could get worse......
Updated on Sep 10, 2012
That said it does work well enough as a phone.
Bluetooth bugs make it unusable.
by Dinosaur36 on August 7, 2012
Pros: On paper it looked like just what I needed.
Cons: Bluetooth is unstable, won't pair/connect in a reliable way with any headsets. Has looooooong delays when you are navigating the menus, texting, etc. Photo functions are a little buggy too, edits don't save to photos.
Summary: When my first phone was buggy I sent it back for a replacement, but 2nd phone was just as bad. The review by Surley Dog was correct, just avoid this ...
Summary: When my first phone was buggy I sent it back for a replacement, but 2nd phone was just as bad. The review by Surley Dog was correct, just avoid this phone. Shame on Samsung for shipping this PoS before it was ready for consumer use.
- Manufacturer: Samsung
- Part number: IntensityIII
- Description: The Samsung Intensity III's slide - out QWERTY keyboard helps you get your message out fast with texts, tweets and status updates that fly at the speed of now. The Intensity III's ruggedized design passes numerous MIL - STD - 810F military tests, so it's durable enough to withstand vibration, shock, extreme temperatures and more. With the Samsung Intensity III, you can be a force of Nature and still appeal to your "green" side. The exterior plastics of the device are made of 80% post - consumer materials. It's energy efficient charger knows when the phone is fully charged and automatically reduces the draw of electricity to save energy.
- Packaged Quantity 1
- Product Type Cellular phone
- Form Factor Slider - Full keyboard
- Phone Design Candy Bar
- Resistance Dustproof,
- Integrated Components Digital camera,
- Width 2.12 in
- Depth 0.57 in
- Height 4.41 in
- Weight 4.06 oz
- Body Color Black
- SAR Value 0.8 W/kg (body) / 0.66 W/kg (head)
- Technology CDMA2000 1X
- Band CDMA2000 1X 1900/800
- Service Provider Verizon Wireless
- Application Software Opera,
- Input Device(s) QWERTY keyboard
Messaging & Internet
- Cellular Messaging Services MMS,
- Instant Messaging Services Yes
- Supported Social Networks and Blogs Twitter,
- Messaging & Data Features Text messages,
Multimedia messages (MMS),
- Mobile Services My Verizon
- Wireless Interface Bluetooth 3.0
- Bluetooth Profiles Serial Port Profile (SPP),
Object Push Profile (OPP),
Hands Free Profile (HFP),
Headset Profile (HSP),
Basic Printing Profile (BPP),
Phonebook Access Profile (PBAP),
Basic Imaging Profile (BIP),
Advanced Audio Distribution Profile (A2DP),
Audio/Video Remote Control Profile (AVRCP),
Audio/Video Control Transport Protocol (AVCTP),
Audio/Video Distribution Transport Protocol (AVDTP),
General Audio/Video Distribution Profile (GAVDP)
- Communication Features Internet browser,
Mobile Email client
- Phone Functions Voice control,
- Additional Features World clock,
Text-to-Speech (text recognition),
- Personal Information Management Synchronization with PC,
- Phone Book Entries Qty 1000
- Supported Digital Audio Standards eAAC+,
- Supported Digital Video Standards MPEG-4,
- Supported Flash Memory Cards microSDHC - up to 32 GB
- Sensor Resolution 2 megapixels
- Still Image Resolutions 640 x 480,
1280 x 960,
1600 x 1200
- Self Timer Delay 10 sec,
- Special Effects Negative,
Black & White,
- White Balance Automatic,
- Features Video recording,
- Navigation Software & Services VZ Navigator
- Type LCD display - Color
- Technology TFT
- Diagonal Size 2.4 in
- Display Resolution 240 x 320 pixels
- Display Languages English,
- Connector Type Headset jack - Mini-phone 3.5 mm,
- Compliant Standards MIL-STD 810F
- Included Accessories Power adapter
- Service & Support 1 year warranty
- Service & Support Details Limited warranty - 1 year