Samsung Jitterbug J (graphite)
Manufacturer: Samsung Part number: SPHA310DAA
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- Bottom Line:
- The Samsung Jitterbug J is the perfect phone for seniors, but it's also a great phone for anyone who doesn't want the hassle of modern cell phones. Just be wary of the expensive service fees.
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as of 12/11/2013
CNET editors' review
price range: $129.99
- Reviewed by: Nicole Lee
- Reviewed on: 06/01/2009
- Released on: 06/02/2009
The good: The Samsung Jitterbug J is incredibly easy to use. It has a bright display, a large font size, a roomy keypad with big buttons, and even a dial tone to make it similar to a landline telephone. The Jitterbug J improves on the original model with text messaging and Bluetooth support. Also, the Jitterbug services provide customers with operator services.
The bad: The Jitterbug service can be pricey, especially if you add in the cost of premium services. Text messaging on the Jitterbug J can be tedious, and you only get 50 phonebook entries.
The bottom line: The Samsung Jitterbug J is the perfect phone for seniors, but it's also a great phone for anyone who doesn't want the hassle of modern cell phones. Just be wary of the expensive service fees.
User-friendly but erratic and costly.
by caponsacchi on November 21, 2009
Pros: Relatively easy to figure out. No unnecessary frills--cameras, mp3 players, extra charges for changing the color of the screen (it can't be changed).
Cons: Came without inside power adapter (just the car adapter), then when I was sent one, it was DOA. Battery expires after a couple of days, even with no use. The rate plan soon adds up to the supposedly more expensive plans of premium companies.
Summary: I got sucked in because of disillusionment with the Pantech Breeze. The Jitterbug is more to my style--plain and simple--but battery charge has been erratic, to say the least. Also, ...
Summary: I got sucked in because of disillusionment with the Pantech Breeze. The Jitterbug is more to my style--plain and simple--but battery charge has been erratic, to say the least. Also, the rate plans can be deceptive. I basically need the phone for emergency use but found no way to spend less than $30 per month unless you never have emergencies on the week-ends. So I'm currently paying about $10 per 30-second call (my average use of the phone) and need to move to something more sensible.
3 out of 3 users found this user opinion helpful.
Jitterbug works great for us
by Dandtwatson on September 28, 2010
Pros: We found the Jitterbug phone easy to use and to understand. The screen calls for basic Yes and No answers, and the volume is loud enough for one of us with a hearing loss to use comfortably. Button on the front allows easy volume adjustment.
Cons: There are no speed dial keys.
Summary: We found that we did not need the complicated phones that are on the market. We wanted something that would give us the convenience of having a cell phone, but ...
Summary: We found that we did not need the complicated phones that are on the market. We wanted something that would give us the convenience of having a cell phone, but would be simple enough for us to use without having a degree in IT. We can select different rings so we know which friend or family member is calling. The large fonts are helpful when dialing, and I can go on-line whenever I want to update my phone with Phone Book entries and Calendar events. We also like the extra services, such as the Live Nurse program that allows us to talk to a registered nurse 24 hours per day. The nurse is live- not a recording. We have found Jitterbug to be the perfect service for us. When we tell friends about it, they envy the simplicity of our phones compared to their complicated and unfriendly ones.
2 out of 2 users found this user opinion helpful.
The Jitterbug works great for my Dad.
by kateyami on September 2, 2010
Pros: Easy to use and to understand. The phone screen has questions with basic YES or NO navigation. The volume is really loud and has an adjustment button on the outside of the phone that allows for easy adjustment mid call.
Cons: The contacts in the phone Book only allow for one phone number with each name. If you have multiple numbers (cell, home, work), you have to enter each as a separate entry.
Summary: My father refused to use a cell phone. I was frustrated because he would never take it with him. Now he carries his Jitterbug. It was easy enough for him ...
Summary: My father refused to use a cell phone. I was frustrated because he would never take it with him. Now he carries his Jitterbug. It was easy enough for him to use and understand. I feel much better knowing he has a phone he can use when he is out and about. I was able to pick separate ringers for me and my brother, so my Dad also knows when it is us calling. He really likes the huge fonts when dialing. I am also able to get on-line to update my Dad?s phone whenever necessary. The free website account called MyJitterbug.com allows me to add Phone Book entries and Calendar events no matter where he is. They update and are in his phone for reference. Finally, the plan includes free services I have not seen anywhere else. With the LiveNurse program, my Dad can call and talk to a registered nurse 24 hours a day ? and she is actually a live person, not a recording. I could not imagine a better value for him.
1 out of 1 users found this user opinion helpful.
There is a better option
by rachelharris1207 on May 5, 2010
Pros: Promising features. Easier navigation. Amplified volume.
Cons: Features are harder to manipulate for older people.
Summary: I had to get my Dad a mobile phone and the Jitterbug was the first that came to my mind. However, just a week after I bought the unit, my ...
Summary: I had to get my Dad a mobile phone and the Jitterbug was the first that came to my mind. However, just a week after I bought the unit, my Dad was already complaining about it. He said the phone is not living up to the promised features. I got him a Just5 cell phone the following week and the complaining stopped. No offense to the manufacturers but I would say Just 5 cell phone is best for seniors.
1 out of 2 users found this user opinion helpful.
OK IF YOU WANT FOUR BUTTONS OR NO OPTIONS
by narn3049 on July 25, 2011
Pros: READ SUMMARY
Cons: READ SUMMARY
Summary: i was thinking of getting my gpa this phone because he's ruined 4 phones, but he texts once and awhile so it doesn't have an icon for that. ...
Summary: i was thinking of getting my gpa this phone because he's ruined 4 phones, but he texts once and awhile so it doesn't have an icon for that.i HAVE since gotten the updated version for him, and it DOES get messages plus has main menu
the buttons are smaLL.
go with the samsung knack it is much better then this
Updated on Jan 30, 2012
Fantastic phone, great price. It's exactly what I need
by bigbiel on March 9, 2011
Pros: Loud speaker volume and a huge display. I love the fact that I actually get a dial tone when I open the phone. The battery life is fantastic too! I rarely have to charge my phone. The price is perfect and I have no contracts to worry about.
Cons: I wish they'd have more colors to choose from but the graphite is pretty nice. I'm hoping they come out with some more apps too. I really like the LiveNurse app and Check-In call. It's perfect for us older folks
Summary: I really like this phone. It's simple. I don't need a lot of those other fancy things on other phones. I just need a phone that works and ...
Summary: I really like this phone. It's simple. I don't need a lot of those other fancy things on other phones. I just need a phone that works and one that has a good battery life and the Jitterbug does exactly that. My daughter has a fancy phone and I can't understand any of it. It's too difficult to make a simple call. I love my Jitterbug and I don't think I'll ever use another phone again.
Great phone that my parents wanted
by ddfort on August 21, 2010
Pros: It Has large numbers and and easy access to the numbers programed in. I has a button that can make ringer louder. It also is ajustable where you can increase or decrease how loud you need to hear the person on ther end. Friendly and helpful staff .
Cons: The battery does not hold a charge as much a s some others. It does have "drop outs" In the same place. It shows the minutes used NOT the minutes left which is confusing to my parents. You might want to rethink a share plan as it can become pricy.
Summary: I recently bought a jitterbugJ on 29 share plan with my parents as they are in bad health. The second line is 14.99 plus $3.00 for voice mail. ...
Summary: I recently bought a jitterbugJ on 29 share plan with my parents as they are in bad health. The second line is 14.99 plus $3.00 for voice mail. As I am paying for for the upgrade from their $14.99 and road -side service (which is not longer an avaliable service but they are grsndfathered in). My part of the bill is $54.00. I could buy her more anytime minutes and she could switch back to the $14<99 plan and get a phone with no share and unlimited calling and texting plus voice mail and call waiting. .
terrible reception where other phones are ok.
by saraciborski on July 1, 2010
Pros: access to personal service (real person by phone with reasonable waiting time)
simple to use
Cons: Erratic reception quality
Inexplicable cutting off of connection
Poor construction (rubber edging comes loose)
Summary: When I got this phone (choosing it for its advertised simplicity and guaranteed access to personal service) I at once took it to the site of the new home I ...
Summary: When I got this phone (choosing it for its advertised simplicity and guaranteed access to personal service) I at once took it to the site of the new home I was building to check reception, so I could return the phone with full refund in the event that it would not work there. Reception was indicated as "fair" in and around the house, so I kept the phone. However, when I actually began using the phone after I moved in, the actual reception--still indicated as "fair"--was dreadful: scratchy, frequent "breaking up," and frequent sudden cutting off of the connection. People with other cell phones have no problem with reception here. JItterbug customer service responded to my complaints by saying that reception is never guaranteed on any phone. Of course! But I would expect that if reception was shown on the phone as "fair" that it would be better than it was. With the free return period past my money spent on this phone is wasted.
Would not recommend!
by trifidm20 on June 15, 2010
Pros: It's a great idea. A simple phone with no frills. This is where the "Pros" end...
Cons: Battery doesn't hold a charge, goes dead after a day or two even when not used. Signal reception is poor. Only comes with a car charger, no 110VAC adapter.
Summary: My parents signed up with Jitterbug a few months ago. So far, for a 60-minute-per-month plan, they have paid over $300. The bill is different every month, up and down, ...
Summary: My parents signed up with Jitterbug a few months ago. So far, for a 60-minute-per-month plan, they have paid over $300. The bill is different every month, up and down, with no apparent rhyme or reason. Customer service, when called on to explain the erratic and expensive bills, have been clueless as best, and rude at worst. One gets the suspicion that since Jitterbug gets access to seniors bank accounts, they're just having a field day yanking money out. Mom just now called to cancel the service, and they not only IMMEDIATELY cut the service off, but have gone ahead and charged them ANOTHER $67.50, which will be a month charged for but unused. BEWARE. Unscrupulous companies like this are the reason capitalism gets a bad name.
Great phone. Reliable, sturdy and very easy to use.
by peggymiller21 on November 24, 2009
Pros: Small but it has big buttons, fits in a pocket or purse. The sound is great, it's a good as my home phone. We can use it anywhere we go, even in remote rv parks. So simple that even a non-technical person can use and enjoy it.
Cons: It was more expensive than the free phones, but I guess you get what you pay for.
Summary: My husband and I are retired and travel to see our kids and grandkids and we go to bingo and camping in our rv. Our kids insisted we get a ...
Summary: My husband and I are retired and travel to see our kids and grandkids and we go to bingo and camping in our rv. Our kids insisted we get a cell phone and one of our friends has the Jitterbug. This might be the best purchase we've ever made! Our kids can reach us any time, so they don't have to worry about us especially when we're on a trip. When we had a flat in our car, why we just used our Jitterbug to call for roadside help as we're getting too old to change a tire at night and in the rain! I charge it every Sunday and it stays charged up for the week. I love this phone and think everyone should have one.
0 out of 1 users found this user opinion helpful.
- Manufacturer: Samsung
- Part number: SPHA310DAA
- Description: The Jitterbug J is not a basic phone; it's a sophisticated device that is designed to be extremely easy to use. You access features with simple yes/no questions. The speaker is loud and clear. The display is bright and easy to read. That's why the Jitterbug J isn't just easy to use, it's easy to love.
- Packaged Quantity 1
- Product Type Cellular phone
- Form Factor Folder (flip)
- Phone Design Flip
- Width 2.16 in
- Depth 0.97 in
- Height 3.87 in
- Weight 4.06 oz
- Body Color Graphite
- Technology CDMA2000 1X
- Service Provider Jitterbug
Messaging & Internet
- Cellular Messaging Services SMS
- Messaging & Data Features Text messages
- Wireless Interface Bluetooth
- Phone Functions Speakerphone,
- Phone Book Entries Qty 50
- Type LCD display - Color
- Diagonal Size 2.1 in
- Display Resolution 176 x 220 pixels
- Color Depth 18-bit (262000 Colors)
- Type LCD display
- Run Time Details Talk - up to 180 min,
Standby - up to 300 hour(s)
- Included Accessories Power adapter , Power adapter