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HP TouchSmart IQ816

Manufacturer: HP Part number: FK783AA#ABA

1 | 2 | 3 | 4

$1,759.00 - $2,099.99 at 13 online stores

CNET Editor rating:
3.5 stars Very good
Average user rating: 3.0 stars out of 7 reviews

More product information:: Editors' review; User reviews; Specifications; Accessories; Manufacturer info

Bottom Line:: No other all-in-one PC can offer touch-based input or an LCD screen as large as that of the HP TouchSmart IQ816. It's hard to deny that those features make this a compelling desktop for families with a place to put it. Weak performance hinders its suitability for work, and it's not the best digital entertainment center, but we recommend this system to anyone looking to get in early on the touch-computing experiment.
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CNET editors' review

HP TouchSmart IQ816

price range: $1,759.00 - $2,099.99

Reviewed by: Rich Brown
Reviewed on: 12/12/2008

The good: Largest screen among mainstream all-in-one PCs; unique touch-based interface; public TouchSmart development kit could expand touch software library; convenient expandable hard-drive bay.

The bad: Weak audio output; performs like a $600 desktop; non-VESA-standard wall mount.

The bottom line: No other all-in-one PC can offer touch-based input or an LCD screen as large as that of the HP TouchSmart IQ816. It's hard to deny that those features make this a compelling desktop for families with a place to put it. Weak performance hinders its suitability for work, and it's not the best digital entertainment center, but we recommend this system to anyone looking to get in early on the touch-computing experiment.

Read full review

Editors' note: This review incorrectly attributed HP's TouchSmart technology to N-Trig. It is instead a product of NextWindow Limited.

Above all else, we have to credit HP for taking a risk with its TouchSmart all-in-one PCs. No other Windows desktop vendor has ventured into the relatively uncharted touch-based waters, and any future developments in touch on the desktop will likely use the TouchSmart series as a reference point. As much as we admire HP's pioneering spirit, it's still fair to ask whether you should spend money on one of these PCs, in this case the $2,099 25.5-inch TouchSmart IQ816. If either touch- or large-screen all-in-ones are important to you, this pricey TouchSmart will deliver on both accounts. If you're instead looking for either a complete digital entertainment PC or a self-contained computer for productivity purposes, other all-in-ones have more to offer.

We weren't overwhelmed by the practicality of HP's custom TouchSmart software when we reviewed a smaller model earlier this year. With no new software included on the TouchSmart IQ816, that largely hasn't changed. The good news is that HP has opened up its TouchSmart development kit to the software community at large, which means that a lot of new touch-capable programs could be forthcoming.

We're certainly glad that HP has invited third-party developers to contribute to the TouchSmart platform. Considering that only one application has made it to the TouchSmart Community Download site since its October launch (making three overall, counting the two launch programs), we can't exactly say that software developers have embraced the TouchSmart as much as say, the iPhone. Perhaps they need more time. Aside from those three extras, the core HP TouchSmart software is aimed squarely at families.

A menu screen anchors the TouchSmart software. The full screen, icon-based display lets you scroll through shortcuts to the various bundled TouchSmart applications. A note taking/painting tool, a calendar, a photo viewer, a weather application, and music and video players form the core of the TouchSmart software suite. Each is easy enough to use, but also very basic in functionality. We don't mind the simplicity, as these applications are designed for you to walk up and spend only a few seconds writing a note, building a slide show, or cueing a playlist.

The idea behind the TouchSmart is that a connected family will put it in a central location, and either store media on it directly or stream media to it from other PCs on a home network. The large 25.5-inch display also makes the TouchSmart IQ816 the largest mainstream all-in-one PC available. A built-in slot loading Blu-ray player and a TV tuner round out this system's digital entertainment capabilities, which provide a reasonable degree of functionality for the price. Our biggest complaint here is the built-in audio output, which barely gets loud enough. Fortunately it comes with a variety of analog and digital audio outputs, which we recommend putting to use.

	HP TouchSmart IQ816	Sony Vaio LV180J
Price	$2,099	$1,999
CPU	2.1GHz Intel Core 2 Duo T8100	3.0GHz Intel Core 2 Duo E8400
Memory	4GB 800MHz DDR2 SDRAM	4GB 800MHz DDR2 SDRAM
Graphics	512MB Nvidia GeForce 9600M GS graphics card	256MB Nvidia Geforce 9300M GS (integrated)
Hard drives	750GB, 7,200rpm	320GB, 7,200rpm
Optical drive	Blu-ray burner	Blu-ray burner
Networking	Gigabit Ethernet; 802.11n wireless	Gigabit Ethernet; 802.11n wireless
Operating system	Windows Vista Home Premium SP1 (64-bit)	Windows Vista Home Premium SP1 (64-bit)

While we can see using the TouchSmart as digital media hub, it's not the best-designed all-in-one for the task. Sony's Vaio LV180J features VESA-compatible wall mounting, as well as an HDMI input, complete with an input signal toggle button to go from the Windows desktop to the video from a connected component. You might give the TouchSmart credit for its larger hard drive, and it technically has a wall mount bracket, although it's nonstandard. You can also purchase a VESA-compatible mount from HP for $50. The HDMI input is a bigger coup for Sony, and HP has no similar capability. The Sony lets you connect game consoles, DV cameras, and other HDMI-equipped devices with little to no hassle, making it a truly useful feature.

Technically the HP TouchSmart has a mounting bracket on the back panel, but you'll need to pay $50 for a VESA-standard mount adapter.

We also have trouble with the TouchSmart for productivity, and this seems to be where HP pays a price for choosing a slow 2.1GHz laptop CPU. We don't suggest that performance is the primary purchase factor for this system, and it handles most common tasks well enough. Yet among two other recent all-in-ones, a $1,250 Dell midtower as well as Apple's 24-inch iMac, the HP TouchSmart IQ816 is the slowest on every one of our benchmarks. Touch-functionality notwithstanding, its performance is more like that of a $600 budget desktop than a $2,000 all-in-one.

Adobe Photoshop CS3 image-processing test (in seconds)
(Shorter bars indicate better performance)

Dell Studio XPS

Sony Vaio LV180J

106

Dell XPS One

153

HP TouchSmart IQ816

165

Apple iTunes encoding test (in seconds)
(Shorter bars indicate better performance)

Sony Vaio LV180J

122

Dell Studio XPS

134

Apple iMac

138

Dell XPS One

153

HP TouchSmart IQ816

183

Multimedia multitasking (in seconds)
(Shorter bars indicate better performance)

Apple iMac

407

Dell Studio XPS

412

Dell XPS One

556

Sony Vaio LV180J

611

HP TouchSmart IQ816

942

Cinebench
(Longer bars indicate better performance)

Rendering multiple CPUs

Rendering single CPU

Dell Studio XPS

16028

3922

Dell XPS One

8719

2500

Sony Vaio LV180J

6870

3614

Apple iMac

6180

3244

HP TouchSmart IQ816

4350

2279

Even though it trades primarily on its large screen and its touch capabilities, the TouchSmart IQ816 has a few extras you might find useful. An LED light with three different brightness settings shines down from the bottom edge to illuminate the wireless keyboard in the dark. HP also included a slot on the top of one of its proprietary removable Pocket Media hard drives. Given the lack of upgradeability in all-in-ones, the spare drive bay is especially handy. It also comes with the ubiquitous Webcam located front and center on the top edge, but it lacks a separate screen power button as found on the recent 24-inch Dell and Sony all-in-ones.

Otherwise, this PC is relatively basic. A media card reader, a handful of USB 2.0 ports, and a single FireWire mini jack account for the majority of input, on top of the analog and digital audio ports mentioned above. You'll also find an Ethernet adapter input, and the system also comes with 802.11n wireless networking, Bluetooth and the receiver for the IR remote built-in.

The ports on the back of the TouchSmart give you a basic amount of connectivity. You'll find a few more on the sides as well.

As with all of its PCs, HP backs the TouchSmart IQ816 with a one year parts and labor warranty and 24-7 toll-free phone service. Expanded support options are also available online, as are several other resources, along the lines of driver downloads, online support chat and other help.

Find out more about how we test desktop systems.

System configurations:
Apple iMac (24-inch, 2.8GHz)
Apple OS X 10.5.2; 2.8GHz Intel Core 2 Duo; 2GB 800MHz DDR2 SDRAM; 256MB ATI Radeon HD 2600 Pro graphics chip; 320GB 7,200rpm hard drive.

Dell Studio XPS
Windows Vista Ultimate SP1 (64-bit); 2.67GHz Intel Core i7 920; 6GB 1,066MHz DDR3 SDRAM; 512MB ATI Radeon HD 4850 graphics card; 500GB 7,200rpm Western Digital hard drive.

Dell XPS One 24 (Product) Red
Windows Vista Home Premium; 2.33GHz Intel Core 2 Quad Q8200; 4GB 800MHz DDR2 SDRAM; 512MB Nvidia GeForce 9600M GT graphics card; 750GB 7,200rpm Samsung hard drive

HP TouchSmart IQ816
Windows Vista Home Premium SP1 (64-bit); 2.1GHz Intel Core 2 Duo T8100; 4GB 800MHz DDR2 SDRAM; 512MB Nvidia GeForce 9600 GS graphics card; 750GB 7,200rpm hard drive.

Sony Vaio LV180J
Windows Vista Home Premium SP1 (64-bit); 3.0GHz Intel Core 2 Duo E8400; 4GB 800MHz DDR2 SDRAM; 256MB Nvidia GeForce 9300M GS; 320GB 7,200rpm Hitachi hard drive.

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User reviews

Write Review

Average user rating: 3.0 stars out of 7 reviews
My rating: 0 stars

Showing opinion 1 to 7 out of 7

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2 stars

Total crap

by attorneychicago on July 3, 2009

Pros: Fancy design.

Cons: Horrible customer service. Communistic company (they cant disclose the address where sheriff should serve court papers),always freezes, locks up, windows does not load, max work time 3 days, after recovery all the files are gone. Dont want to replace

Summary: Save your money for other products than HP. Tons of peole have the same problem with this machine, HP is not willing to fix it or replace it.

Summary: Save your money for other products than HP. Tons of peole have the same problem with this machine, HP is not willing to fix it or replace it.
6 stars

Satisfactory

by ConnorJ13 on May 20, 2009

Pros: Nice design, touch screen(duh).

Cons: It's OS(Windows Vista) isn't designed for touch screen computers, but I think it will improve when it gets Windows 7. No wall mount, I thought it would be totally cool if you could put it the wall.
6 stars

Good computer, but problems with quality and service

by fbw111 on February 22, 2009

Pros: Big screen, processor is fast enough for most tasks, including making slide shows and other videos.

Cons: The touch screen software, such as the photo organizer and editor, is not very sophisticated. Could not test all functions, due to 2 defects. See below.

Summary: We really like the all-in-one form, which has allowed us to clean up the tangle of wires that are needed for a conventional desktop. The computer is also much faster ...

Read more

Summary: We really like the all-in-one form, which has allowed us to clean up the tangle of wires that are needed for a conventional desktop. The computer is also much faster than we expected--we bought an upgraded version from HP Online with a somewhat faster chip, a T8400 instead of a T8100. The biggest reservation we have is that it came with two defects--the TV tuner and the SD card reader, and we had to return it for service. That started a series of unpleasant events in which the HP techs first blamed Comcast for the lack of TV service, then sent out the wrong size return shipping box twice (!), seemingling misplaced the returned computer for 2 days, and when I called for a repair status report, they shuttled me off to someone in India who basically just read from a script. It appears that we will finally receive a computer that has no defects 49 days (hopefully) after we originally ordered it. This experience does not speak well for HP's quality control or repair service.

Updated on Feb 27, 2009
My computer came back yesterday. Not only did they not fix the two broken parts, the computer came back with a broken main support bracket and the repair technician left his test CD in the DVD bay, causing endless loops until I figured out what was happening. My call to HP was met with a request that I ship it back for more repairs. I asked for a replacement, but was refused. I asked for a refund, but was refused.My next computer wil;l not be made by HP.

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8 stars

Passed the Wife Acceptance Factor, easy to use.

by jimmiescott on February 21, 2009

Pros: Needs a better video card for game playing(WOW)
Problem with the built in WebCam, with Yahoo IM
WebCam support is too much CANED responce
sounds like it is supported out side the USA

Cons: Very good color, touch screen is wonderful, BIG screen
A wonderful gift for the grand parent, easy to use
Takes up very little space and can be mounted on a wall

Summary: This is the new MEC, Needs a better video card, HD is good, works with all The Logitech keyboards and headsets.
Very easy to use and coustomize.
This is the ...

Read more

Summary: This is the new MEC, Needs a better video card, HD is good, works with all The Logitech keyboards and headsets.
Very easy to use and coustomize.
This is the turly the ALL-IN-ONE 805 system.
This new tech device is so new to users, a new market will open to support all the new funstions.

Updated on Feb 21, 2009
The sound output is good, but will need help if mounted on wall for a MEC.

Show less
9 stars

Great Alll in One Desktop

by meridianite on February 13, 2009

Pros: Very quiet. Large screen w/no dead pixels. Wireless compatibility w/printers. Set up with ease right out of the box. Feature rich, don't know if I'll ever find the time to utilitize all the functions. Real TV experience, record now and watch later.

Cons: Sound quality could be better but I'm not complaining, the other features more than make up for that slight imperfection.

Summary: I bought this desktop specifically for the screen size, but got a lot more than I bargained for. It has so many features, but the system provides a solution center ...

Read more

Summary: I bought this desktop specifically for the screen size, but got a lot more than I bargained for. It has so many features, but the system provides a solution center that is very helpful in providing information, whether it be troubleshooting or just setting up the TV guide or wireless network. LOVE this computer. If you want a stylish, functional, and intuitive computer you can't go wrong with this unit.

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8 stars

Better than Cnet Review Indicates

by Eludium-Q36 on December 16, 2008

Pros: HUGE Touch screen, may be your first HDTV

Cons: Weak processor, less control over angle of viewing, lost keyboard functionality, no more Lightscribe

Summary: Cnet's review short-sheets this tech marvel. It's horrid that Rich Brown doesn't even discuss its HDTV capability and its full-function wireless remote. This unit is excellent for ...

Read more

Summary: Cnet's review short-sheets this tech marvel. It's horrid that Rich Brown doesn't even discuss its HDTV capability and its full-function wireless remote. This unit is excellent for watching HDTV programs live or recorded on its integrated PVR! For many, this may be your first HDTV and its wireless remote has every necessary function available to watch those programs. But because of Rich's inadequate treatment in this area I have no idea how this compares to the other units he seems to favor.

This HP does have some weak points, though. Yes, its processor is weaker than others'. However, it performs fine in real-world situations. Not the fastest spec-wise but performs well just the same. I also don't like that they replaced the articulating support, which permitted alot of angular settings, with its current stand. And the keyboard has less functionality than its predecessor version, lacking the screen on/off function-key as well as missing alot of the media player keys. Finally, though they added Blu-ray support they apparently sacrificed Lightscribe etching -- I don't like that trade-off. What about that Rich ?

HP did alot of good things with this Touchsmart system but it also made some sacrifices that are disappointing. I just wish Cnet's reviews on the other systems discussed their HDTV capabilities and related equipment in a more comprehensive manner. Merry Cmas.

Show less
5 stars

How can they skimp on performance

by clackers2000 on December 15, 2008

Pros: Looks, Innovative

Cons: Performance

Showing opinion 1 to 7 out of 7

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Specifications

Manufacturer: HP
Part number: FK783AA#ABA
Description: The next-generation, touch-enabled PC combines a 25.5" diagonal high-definition widescreen with a powerful energy efficient Intel Core 2 Duo processor in a single, integrated design. It comes with webcam, media card reader, and premium speakers for fast, easy access to photos, videos, music and applications.

General
Type Personal computer
Recommended Use Home use
Product Form Factor All-in-one
Built-in Devices Camera, Display, Touch screen, Stereo speakers
Width 26 in
Depth 5.5 in
Height 19.6 in
Weight 35.3 lbs
Localization English / United States
Desktop type Gaming-friendly system, All-in-one desktop system, Monitor included
Processor
Type Intel Core 2 Duo T8100 / 2.1 GHz
Multi-Core processor technology Dual-Core
64-bit processor Yes
Installed Qty 1
Max processors supported 1
Cache Memory
Type L2 cache
Installed Size 3 MB
Cache Per Processor 3 MB
Mainboard
Chipset type Mobile Intel GM965 Express
Data bus speed 800 MHz
RAM
Installed Size 4 GB / 4 GB (max)
Technology DDR2 SDRAM
Memory speed 667 MHz
Memory specification compliance PC2-5300
RAM form factor SO DIMM 200-pin
RAM configuration features 2 x 2 GB
Environmental Parameters
Environmental standards EPA Energy Star, EPEAT Silver
Storage Controller
Type 1 x Serial ATA - Serial ATA-300
Storage Controller (2nd)
Type None
Storage
Floppy drive type None
Hard Drive 1 x 750 GB - Standard - Serial ATA-300 - 7200 rpm
Hard Drive (2nd) None
Optical Storage
Type DVD?RW (?R DL) / DVD-RAM
CD / DVD read speed 24x (CD) / 8x (DVD) / 4x (BD)
CD / DVD write speed 16x (CD) / 8x (DVD?R) / 4x (DVD?R DL)
CD / DVD rewrite speed 10x (CD) / 4x (DVD?RW) / 5x (DVD-RAM)
Optical Storage (2nd)
Type None
Storage Removable
Type None
Monitor
Monitor Type LCD display - TFT active matrix
Diagonal Size 25.5 in
Max Resolution 1920 x 1200
Widescreen Display Yes
Multimedia Functionality
TV tuner type Digital and analog TV
Analog TV system NTSC
Digital TV reception ATSC
Graphics Controller
Type Plug-in card
Graphics Processor / Vendor NVIDIA GeForce 9600M GS
Video Memory DDR2 SDRAM
Installed Size 512 MB
Total Available Graphics Memory 2303 MB

Audio Output
Type Sound card - Integrated
Sound output mode Stereo
Audio output compliant standards High Definition Audio
Speaker(s) 2 x Right / left channel
Input Device
Type Mouse, Keyboard
Keyboard
Keyboard connectivity Wireless
Mouse
Mouse connectivity Wireless
Mouse technology Optical
Audio Input
Type Microphone
Telecom
Modem None
Networking
Networking Network adapter - Integrated
Wireless LAN Supported Yes
Data Link Protocol Ethernet, Bluetooth, IEEE 802.11b, IEEE 802.11g, Fast Ethernet, Gigabit Ethernet, IEEE 802.11n (draft)
Compliant Standards IEEE 802.11b, IEEE 802.11g, IEEE 802.11n (draft)
Printer
Type None
Expansion / Connectivity
Expansion Bays Total (Free) 1 Pocket Media Drive bay
Expansion Slots Total (Free) 2 ( 0 ) x Memory - SO DIMM 200-pin, 2 ( 0 ) x PCI Express x1, 1 ( 0 ) x PCI Express x16
Interfaces 1 x Headphones - Output ( 1 in front ), 1 x Network - Ethernet 10Base-T/100Base-TX/1000Base-T - RJ-45, 1 x IEEE 1394 (FireWire) - 4 pin FireWire ( 1 in front ), 5 x Hi-Speed USB - 4 pin USB Type A ( 2 in front ), 1 x Audio - Line-out, 1 x Audio - Line-in, 1 x Audio - SPDIF output, 1 x Remote control
Miscellaneous
Included Accessories Cleaning cloth, Remote control
Power
Power device type Power supply
Operating System / Software
OS Provided Microsoft Windows Vista, Microsoft Windows Vista Home Premium 64-bit Edition
Software Adobe Reader 8.0, CyberLink Youcam, Muvee autoProducer, CyberLink DVD Suite, Microsoft Works 9.0, HP Total Care Advisor, Norton Internet Security 2008 (60 days subscription)
Manufacturer Warranty
Service & Support 1 year warranty
Service & Support Details Limited warranty - Parts and labor - 1 year
Card Reader
Card reader 5 in 1 card reader
Supported flash memory cards Memory Stick, MultiMediaCard, SD Memory Card, XD-Picture Card, Memory Stick Pro, SDHC Memory Card
Sustainability
EPA Energy Star Compliant Yes
EPEAT Compliant EPEAT Silver
Greenpeace policy rating (Mar 2009) 2.7
Greenpeace policy rating explained The Greenpeace Guide to Greener Electronics (greenpeace.org/electronics) ranks leading mobile and PC manufacturers on a scale from 1 to 10, with 10 being the best. The scoring is based on the companies' global policies; on their practice of eliminating harmful chemicals; and on how they take responsibility for their products once discarded by consumers.

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HP TouchSmart IQ816

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Specifications

General

Processor

Cache Memory

Mainboard

RAM

Environmental Parameters

Storage Controller

Storage Controller (2nd)

Storage

Optical Storage

Optical Storage (2nd)

Storage Removable

Monitor

Multimedia Functionality

Graphics Controller

Audio Output

Input Device

Keyboard

Mouse

Audio Input

Telecom

Networking

Printer

Expansion / Connectivity

Miscellaneous

Power

Operating System / Software

Manufacturer Warranty

Card Reader

Sustainability

Accessories

Manufacturer info

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