Sling Media Slingbox Solo
Manufacturer: Sling Media Part number: SB260-100
- More product information:
- Editors' review
- User reviews
- Specifications
- Manufacturer info
- Bottom Line:
- An evolutionary upgrade of past Slingbox models, the Slingbox Solo remains an excellent way to stream your home TV programming to an increasingly wide variety of broadband-connected computers and smartphones.
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CNET editors' review
Sling Media Slingbox Solo price range: $159.49 - $191.24
- Reviewed by: John P. Falcone
- Reviewed on: 09/26/2007
- Released on: 09/26/2007
The good: Streams home AV sources to any broadband-connected Mac, Windows PC, Windows Mobile, or Palm Treo device in the world; no host PC or monthly charges required; simple, straightforward setup; excellent, easy-to-use software; pass-through AV jacks compatible with standard and HD video; controls almost all cable and satellite boxes and DVRs; excellent video quality over LAN, good video quality over the Internet.
The bad: Cell phone/PDA viewing software costs extra; no built-in wireless networking support; monopolizes the attached device during viewing.
The bottom line: An evolutionary upgrade of past Slingbox models, the Slingbox Solo remains an excellent way to stream your home TV programming to an increasingly wide variety of broadband-connected computers and smartphones.
Hot off its acquisition by EchoStar, parent company of the Dish Network satellite service, Sling Media is back in the saddle with a new product, the Slingbox Solo. The latest Slingbox model is essentially a streamlined version of the Slingbox Pro. Like that 2006 model, the Solo ($180 list) can handle standard and high-def video streams via pass-through AV input/outputs, but the HD input no longer requires the purchase of an add-on dongle. The Solo loses the built-in analog TV tuner and discrete audio inputs found on the Pro, but it gains a smaller, sleeker frame. Oh, and there's a USB input--but it's currently "reserved for future use." In other words, if you already have a Slingbox Pro--or even a Slingbox AV--there's no real compelling need to upgrade to the Solo. But if you have yet to take the plunge, the Slingbox Solo is an ideal place-shifting option, and an enthusiastic recommendation for anyone who wishes to stream their TV and home video content to any broadband-enabled computer (Windows or Mac) or any smartphone (Windows Mobile or Palm OS) in the world.
Stream your TV anywhere
Before we focus on the specifics of the Slingbox Solo, it's worth taking a broader look at the Slingbox technology as a whole. The Slingbox enables you to stream your home TV programming to your broadband-enabled computer or smartphone. Both the Slingbox (source) and the device running the SlingPlayer software (receiver) need to be connected to high-speed broadband networks--a cable or DSL line or a 3G wireless network--but the distance between the two isn't a factor. As long as you're getting normal broadband access speeds, you can watch your Slingbox playback anywhere--be it in another room of the house or halfway around the world, literally.


Design of the Slingbox Solo
The Slingbox Solo is about the size of three DVD cases stacked together, and it retains the trapezoidal shape of all previous Slingbox models. But the Solo's got a decidedly more polished look and feel--it's jet black (albeit with Sling's trademark red accents on the side), and the metal grille along the top and side gives it more of a classic high-end audio vibe. Except for the three red indicator lights on the front face, all the action is around back. There's no power switch either--once plugged in, the Slingbox is designed to be always on, just like a cable modem or router.
The Solo's rear panel boasts composite, S-Video, and component video inputs and outputs, so it can sit between your cable or satellite box (or DVR) and your TV. That's a step up from last year's Slingbox AV, which lacked pass-through connectors. While you can set up the Solo to receive video from three separate sources (say, a cable box, DVD changer, and Apple TV), you're limited to just one set of stereo audio inputs. Using Y-cable adapters provides a workaround, but you'll get a mash-up of multiple audio streams if you don't power down the other connected sources. We opted to stick with a single AV source--our DVR cable box--but some users opt to use the Slingbox for remote security (no audio needed).

Setup and installation
In addition to connecting the Slingbox between the cable/satellite box and the TV, you'll also need to connect it to your home network. With no built-in Wi-Fi, the only choice is the wired Ethernet connection. If you don't have a network cable in the vicinity, you'll need to opt for a wireless bridge or power-line networking interface. We've had much better luck with the latter, which sends network traffic over your home power lines. Sling offers its own SlingLink Turbo products, or you can opt for similar models from Netgear, Linksys, and the like.
Once you have the Slingbox base station wired up and ready to go, you'll need to install the viewing software on a PC (Windows or Mac). The initial setup must be done within your home's local network. The software follows a bulletproof, wizard-style install path; if you have a plug-and-play (UPnP) router, the whole process should take just a few minutes. The latest iteration of the SlingPlayer software setup includes a great video-optimization wizard, which automatically calibrates the software settings to your PC's CPU and graphics card. Once it's up and running, the software gives you a video window not unlike that of QuickTime or Windows Media Player, just with channel-changing controls. If you've connected the Slingbox to a TiVo, a cable or satellite box with a built-in DVR, or even a DVD recorder, you'll also get video-transport controls: pause, rewind, fast-forward, and so on.
Streaming performance
In terms of performance and usage, the Slingbox Solo seemed indistinguishable from its 2006 predecessor, the Slingbox Pro. But that's a compliment, not a criticism--the previous-generation Slingbox models were already the best-in-class place-shifting products available, and the Solo ably lives up to the pedigree. We were able to watch our living room TV--with full access to all our channels and recorded DVR programming--on the bedroom PC, on our work PC (10 miles away), on a laptop, or on a Sprint Mogul (anywhere we had access to the EVDO network or Wi-Fi).
On a Windows or Mac screen, the SlingPlayer software offers several "skins," and you can easily set up favorite channels for one-touch access using the familiar channel logos. But where the interface of the SlingPlayer really triumphs is the onscreen remote control. Essentially, you're getting a nearly identical version of the handheld remote of whatever set-top box the Slingbox is connected to. During testing, we were able to toggle between the DirecTV HR20, the Scientific Atlanta 8300HD (cable), and the Dish ViP622, each of which had their corresponding remotes available on the screen. The obvious upside is that there's no learning curve--if you can use your home remote, you can use the SlingPlayer software as well.
The SlingPlayer software automatically optimizes viewing quality to available bandwidth via an algorithm called SlingStream. Of course, the quality is largely dependent on the available network bandwidth. You'll want at least 300Kbps on both upstream and downstream connections, with 400Kbps to 500Kbps--and beyond--offering a noticeably better picture. Viewing on a home network offers the potential for much greater speeds, and that's where the excellent video quality of the Slingbox Solo was most evident. We were able to enjoy all the action of a Sunday Night Football game, as well as some movies on HDNet. It looked great with the window filling half the screen and was still very good when we blew it up to full-screen mode. To be sure, some softness was apparent, but close-up objects looked sharp enough, and action was relatively smooth and well-rendered. If not the fabled "near-DVD quality," it was certainly competitive with--if not better than--the movies and TV shows available from the iTunes Store.
When broadcasting to the outside world, the Slingbox is limited by the upstream bandwidth of your home's broadband connection, which is often significantly less than your downstream speed. For instance, our cable modem seemed to max out at 500Kbps--not bad at all, but far below the 3,000 to 6,000Kbps that we were getting on the home network. The result is some "down-rezzing" to accommodate the lower bandwidth, which naturally results in a softer picture with more artifacts. (The SlingPlayer has a helpful meter in the window that shows Kbps throughput and frames per second.) You can still expand the SlingPlayer window to fill the screen, but you'll get significantly less sharpness and detail than you would via LAN streaming. Still, as long as you're getting a decent stream, you can get a very watchable video window that delivers 24fps to 30fps. The quality was much better than you'd get with most YouTube videos, for instance, and looked at least as good as CNET's own First Look videos (see above).
When watching on a cell phone or handheld device, the same bandwidth concerns apply. But because those devices have such small screens (compared to a computer's monitor), the resulting image looked even better. We tested the SlingPlayer Mobile software on several devices, including an old HP iPaq (via Wi-Fi), a Palm Treo 700w (Verizon EV-DO), a Samsung BlackJack (AT&T HSDPA/UMTS), and a Palm Treo 700p (Sprint EVDO), and it worked equally well in all instances. The mobile version is a faithful recreation of the same solid performance we've gotten on a PC. What's better, of course, is that you can use the handheld or cell phone service much more often and in many more locations than you could from a desktop or laptop PC. Just be sure you have an unlimited-usage data plan on that smartphone, or you'll have a nasty surprise at the end of the month when the bill arrives.
Limitations and caveats
The Slingbox is not perfect. Like all previous models, the lack of integrated Wi-Fi will be a sticking point for some users (the power-line adapters work perfectly, but they do require an extra expense). Furthermore, the Slingbox is only as good as its device support. And while its catalog of supported devices has grown considerably since the product's debut, you'll be out of luck if it's missing the remote codes for your primary video device. We'd love it if the Slingbox software could learn codes or allow modification of its virtual-remote template, much as a PC-programmable universal remote can. We'd also like the option to program hot keys ourselves into the software, which would enable easier control via multimedia-friendly keyboards, for instance. Meanwhile, the mobile client is hampered by some of the obvious limitations of the small screen: the miniaturized versions of your EPG and channel labels, or onscreen text such as sports scores, news crawls, and stock quotes, may just be flat-out unreadable on many devices. The finer details of some quick-moving videos, such as hockey pucks and baseballs, will also be hard to discern.
It's also important to realize that the Slingbox is only as good as the source device to which it's attached. Most users will find a DVR to be the best source, offering access to the full panoply of live TV channels, plus anything already recorded. And the Slingbox also means you'll never have to worry about forgetting to record your shows, either--just log in from your PC or your phone to schedule recordings and change whatever settings you like.
The bigger issue for most users isn't Sling's fault, but it is an important limitation of the Solo--and all other hardware-based place-shifting devices. Because the Slingbox is piggybacking off of the output of the cable or satellite box, it's monopolizing the attached box whenever it's active. So if you dial in remotely and switch to ESPN to watch a baseball game, anybody watching the TV will be forced to watch that channel as well. Likewise, if they switch back to another channel, the Slingbox feed will change, too. The only way around that issue is to dedicate another set-top box or DVR strictly for Slingbox use.
Finally, don't expect to share a Slingbox key with friends and family to use simultaneously. By design, the Slingbox only supports streaming to one client at a time (be it a PC desktop or a mobile device).
Competing products and services
The Slingbox is far from the only game in town when it comes to streaming your home TV to a remote location. Sony offers two LocationFree TV products that deliver similar functionality. The $250 LF-V30 includes built-in wireless and the ability to stream TV programming to PSP gaming handhelds. Sony also offers third-party software for streaming to Macs and Windows Mobile devices, and even has plans for a SlingCatcher-style client called the LF-BOX1 LocationFree TV Box (originally scheduled to debut in 2006, it's since been delayed indefinitely). Meanwhile, the Monsoon Multimedia Hava Wireless HD and the Pinnacle PCTV To Go HD Wireless (essentially the same product sold under different names) also deliver Slinglike streaming and HD support. Both include built-in wireless networking and the ability to stream to multiple clients on a LAN concurrently, as well as some limited integration with Windows Media Center PCs.
Moving beyond hardware, there are a growing number of options for copying and syncing video media from your PC to a handheld--the most notable being Apple's video-enabled iPod and TiVo To Go. But that's just transferring previously recorded media to a portable playback device. If you want live, real-time video, your options are limited. Those with newer mobile phones can opt for live 3G streaming subscriptions such as MobiTV and V Cast but will be restricted to the few channels offered by each provider. And anyone with a Media Center PC should check out Orb Network; it's a free service that offers remote access to virtually any PC-based media--photos, music, and so forth--but unlike Slingbox, it requires a host PC with a TV tuner card to stream live or recorded television programs.
Conclusion
All in all, none of those competing products deliver as good an experience as the Slingbox. It's one of the few gadgets that adds value to all of your other tech investments--including your cable/satellite service, your DVR, your home network, your laptop PC, and your handheld device. The Solo is a nice choice for those who need HD compatibility and/or pass-through outputs, but who don't need the overkill of the Slingbox Pro's multiple device control. But if you can live with S-Video inputs (fine for streaming outside the house) and no pass-through outputs, stick with the Slingbox AV--available for $50 less, it remains the pick of the litter, and the Editors' Choice.
User reviews
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Excellent customer service; product works as advertised.
by RealDogfart on December 20, 2007
Pros: Best CS department in town
Cons: It's more difficult to get out of the box than to operate
Summary: The best part about my new Slingbox Solo is knowing that they?ve got an awesome customer support department to lean on. I?m one of those guys that tosses ...
Summary: The best part about my new Slingbox Solo is knowing that they?ve got an awesome customer support department to lean on. I?m one of those guys that tosses the directions aside in favor of figuring things out myself. I will admit however that I did look at the directions for a few seconds. After fiddling with the software setup for about 15 minutes I decided to give their chat support a try. I got Cathy. We chatted for a few minutes and I followed her instructions but I eventually gave her control over my system and watched her whiz through my multi firewall setup. It?s certainly not a real difficult task to setup the Slingbox equipment, but setting up port forwarding can be challenging. I have to tell you and everybody reading this review that my 6 minute CS experience with Cathy was ?the best? CS experience I have ever encountered. Anybody that?s purchased network equipment and had to contact the manufacturer knows how frustrating it can be. Most of the time you?re speaking to someone in India that knows much less about your equipment than you do. None of that at Slingbox. They know their stuff.
2 out of 3 users found this user opinion helpful.
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DO NOT BUY THIS!! YOUR THROWING YOUR MONEY AWAY!
by wsherman11 on November 7, 2009
Pros: The concept is awesome...
Cons: NEVER WORKS PROPERLY, CONSTANTLY FREEZES, THE EQUIPTMENT IS CHEAP AND MAY CAUSE MOST OF THE PROBLEMS. IF YOU LOOK THEY HAVE HAD THE SAME FREEZING PROBLEM FOR OVER 2 YRS AND ITS STILL NOT FIXED!! CUSTOMER SUPPORT JUST WANTS YOUR MONEY.
Summary: I'VE HAD THIS PRODUCT FOR OVER A YEAR AND A HALF...IT WORKED FOR THE FIRST 30 DAYS, SINCE THEN IT HAS NEVER WORKED PROPERLY. I HAVE GONE AS ...
Summary: I'VE HAD THIS PRODUCT FOR OVER A YEAR AND A HALF...IT WORKED FOR THE FIRST 30 DAYS, SINCE THEN IT HAS NEVER WORKED PROPERLY. I HAVE GONE AS FAR AS UPGRADING MY ISP SERVICE TO FASTER SPEEDS, BUYING MORE EXPENSIVE NETWORKING EQUIPTMENT. IN THE END ....IT JUST DOESNT WORK!!
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Keep your receipt.
by mvprb on October 6, 2009
Pros: I found out the THREE phones that dont work :)- Well one of them worked as long as I stay 100 yards to the box. YEAH
Cons: The CON is the support.You get some smart mouth wise guy. That tells you they can not help you until your 30 free trail is over. But if you buy it $30 I can tell you why its not working. iIf Wi Fi users stop having pass words
Summary: I called the help line before you buy to try for help. I had got a wi fi singal WA48567 or something like that. But it had a pass word ...
Summary: I called the help line before you buy to try for help. I had got a wi fi singal WA48567 or something like that. But it had a pass word connectied to it so I could not connect. The slingbox guy suggestied "If you know that person you can ask them to let you use their pass word" So if any one know WA488567 something like that. If you know who they are ask them to let you use their pass word and this sling thing jus might work for you.
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My son in Korea is watching the Gators....LIVE!!!!
by B52guy on September 26, 2009
Pros: Clear, easy instructions. Worked right out of the box, just as advertised.
Cons: Need to have your router near to the slingbox, which has to be on the cable box...limits which tv box you can use. (have to hook up the slingbox to the internet via an ethernet cable.
Summary: Hooked it up in about 30 minutes, and 20 minutes after that my son, in Korea was changing the channels on MY CABLE box and watching Tebow do what Tebow ...
Summary: Hooked it up in about 30 minutes, and 20 minutes after that my son, in Korea was changing the channels on MY CABLE box and watching Tebow do what Tebow does (don't want to impugn another team...would I?)
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Don't waste your money. No customer support at all.
by pskevington on September 22, 2009
Pros: I like the concept of watching televison away from home.
Cons: The product is extremely unreliable. The only thing more infuriating than your picture constantly freezing is being forced to deal with the customer support staff.
Summary: When I arrived at my remote location I attempted to watch my televison only to realize that the picture would freeze up after a very short time of viewing.
I ...Summary: When I arrived at my remote location I attempted to watch my televison only to realize that the picture would freeze up after a very short time of viewing.
I called the customer support staff. The individual I spoke with ran a couple of tests and then told me the system was running fine. When I told him my picture was still freezing he told me there was nothing he could do. I called back the next day in the hopes of talking to a better representative. Unfortunately, the representative I spoke with the second time simply read the notes back to me from the previous day. He did change things up a little bit as he added a bit sarcasm. Always a good feeling when a customer service representative makes you feel like your are wasting their time. Of course he concluded with there is nothing we can do. I tested the sling box through the use of a second wireless network only to experience the same problem.
I had a friend call Slingbox from my home in order to run more tests. Again I was told that everything was working and there was nothing they could do.
I sent an email to Slingbox expressing my disappointment with their product and lack of help that was provided by their customer service department only to receive a form email back telling me a new case number would be assigned and I would hear from someone shortly. Of course I was never contacted. Although the product did work when I tested it in town I never did get the product to work when out of town. By the time I returned home it was too late to return the product. What does Sling box care. They got their money. Probably one of the single biggest wastes of money I have ever experienced. -
lousy support
Pros: nothing since I can't get it to work outside of my living room.
Cons: tech support stinks. they want $29.99 to tell me why Port forwarding doesn't work remotely. I'd rather throw the darn thing out..
Summary: It worked at home but when I tried to view remotely I got an error message about DVI connections but I connected via s-video. I was on vacation in Canada ...
Summary: It worked at home but when I tried to view remotely I got an error message about DVI connections but I connected via s-video. I was on vacation in Canada and contacted Slingmedia tech support and 24 hours later received e-mail that they will help me at a cost of $29.99.
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It works so seldom, why bother
by Vermonter in CA on July 30, 2009
Pros: The few times it actually works, it's nice
Cons: Much too difficult to actually use it.
Summary: Trying to actually make this thing work is the most frustrating experience. I have had one for 5 years and used it maybe 5 times. Every time, it takes hours ...
Summary: Trying to actually make this thing work is the most frustrating experience. I have had one for 5 years and used it maybe 5 times. Every time, it takes hours to actually get it to work, calling customer support, and working through issues. I actually hate it this box.
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It's great, when it works!
Pros: The Slingbox is a great product and a real value for the money. It has saved me from many a boring layover. It has a certain "wow" factor too when you show it to your friends.
Cons: Intermittent connection problems. The slingbox needed 2 be reset monthly. I moved house & got a new router & now it doesn't work. U hav 2 learn port forwarding, mac address & others. Very, very complicated. Cust. service is $30 per question r
Summary: Slingplayer is really good when it works. However it's very complicated to figure out when it doesn't. If you are gone for long periods of time and the ...
Summary: Slingplayer is really good when it works. However it's very complicated to figure out when it doesn't. If you are gone for long periods of time and the slingbox craps out, you're in trouble. The customer support was fine for the first year or so. After that they charge you $30 per question in order to try to figure it out. From what I understand the online support is supposed to be good but they told me they couldn't help me out because I wasn't physically where the slingbox is located. I would still recommend the slingbox because there is no alternative quite like it for the price... however, if something easier and less buggy comes along I'd drop slingbox in a heartbeat.
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I am soooo glad I did not listen to the nay-sayers!!!!
by kevpaq on March 14, 2009
Pros: This product lives up to the hype. Within one hour of opening the box, I had hooked up the equipment, and downloaded the necessary software on both my work and personal laptops.
Cons: There is very little fault I can find with this product. It took maybe 5 minutes to download the installation wizard and configure the software. I was so anxious to see if it would work, it was more a lack of patience than anything else.
Summary: I was wary of spending the money during these tough economic times, and over the years I have come to find that when it comes to electronic gadgets, all that ...
Summary: I was wary of spending the money during these tough economic times, and over the years I have come to find that when it comes to electronic gadgets, all that glitters is not gold. But the Slingbox Solo is gold!
After reading a negative review about the customer support I was afraid to even crack the seal on the box - knowing that once I did, it may be the beginning of a long nightmare. If you can read, and physically manipulate your hands to plug in a couple of cords, you too can become a "Slinger" like me!
Now I must go out and spread the word about this product to all my friends and family! -
Cool product, but customer support is HORRIBLE
by artisanp on February 15, 2009
Pros: This is an ingenious gadget. I watched all my favorite shows, controlled my DirecTV DVR schedule, and had a great experience with my Slingbox on a trip to Prague last Fall.
Cons: I bought a new fancy Linksys router after the old one konked out. When I tried to set up SlingPlayer for Internet viewing again, this router was not listed. Calls to customer support [re: India] resulted in exhortations that I had to pay $$ for help
Summary: Why bring to market a super cool, whiz bang piece of consumer technology if you aren't going to support it with reasonable customer support? The Slingbox was bought 7 ...
Summary: Why bring to market a super cool, whiz bang piece of consumer technology if you aren't going to support it with reasonable customer support? The Slingbox was bought 7 months ago, and simply replacing the router with a new one should not make this box unuseable without paying $29 or $50 just to be walked through a setup that should have been automatic. Even downloading the most recent Slingplayer upgrade did not solve the problem. In sum, if there is a competing product like Slingbox out there, I urge everyone to buy that one because the support for Slingbox is shamelessly exorbitant. I've had my new Linksys router WRT610N for two months, and surely by now the Slingbox people should have included it in their list of preset router setups in Slingplayer. To cover their oversight, one would think that providing the merest tip or direction to their customers from customer support would be something that any decent company would do, but they did not do that. Even the Instant Message Support was worthless. "Pay the fee" is all they said. I don't think owning a product for 7 months should make it obsolete when a new mainstream router is brought to market at the biggest electronics box shop in the country. There is nothing obscure or rare about this router. I'll figure this out myself, but this company is only out to rip you off, so Buyer Beware with Slingbox.
Specifications
- Manufacturer: Sling Media
- Part number: SB260-100
- Description: The Slingbox SOLO allows you to watch and control your favorite TV source - including your HD content - from anywhere in the world on your laptop or cell phone. So now you can watch your DVR, digital cable, satellite receiver, or DVD player wherever you see fit. With the Slingbox SOLO, you can watch your favorite TV shows and sporting events from anywhere.
General
- Product Type Digital multimedia receiver
Audio System
- Output Mode Stereo
TV Tuner
- TV tuner type None
Digital Player (Recorder)
- Device Type None
Network & Internet Multimedia
- Functionality Digital audio broadcasting, Digital video broadcasting
- Connectivity Wired
Connections
- Connector Type 1 x Component video input ( RCA phono x 3 ) - Rear, 1 x S-Video input ( 4 pin mini-DIN ) - Rear, 1 x Composite video/audio input ( RCA phono x 3 ) - Rear, 1 x Component video output ( RCA phono x 3 ) - Rear, 1 x S-Video output ( 4 pin mini-DIN ) - Rear, 1 x Composite video/audio output ( RCA phono x 3 ) - Rear, 1 x ( 4 pin USB Type A ) - Rear, 1 x Network ( RJ-45 ) - Rear, 1 x Remote control - Rear
Miscellaneous
- Cables Included Video / audio cable, Network cable
Power
- Type External
Battery
- Battery None
Manufacturer info
- Sling Media
- Manufacturer profile
- Browse Sling Media products on Shopper.com
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- Website: http://www.slingmedia.com/index.html
- Phone: 650-378-4411
- Fax: 650-378-4422








