Toshiba HD-A20
Manufacturer: Toshiba Part number: HD-A20
- More product information:
- Editors' review
- User reviews
- Specifications
- Product series
- Manufacturer info
- Bottom Line:
- The Toshiba HD-A20 is a perfectly competent HD DVD player, but it's not worth the extra money when compared to the budget Toshiba HD-A2.
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Where to buy
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CNET editors' review
Toshiba HD-A20 price range: $399.99
- Reviewed by: Matthew Moskovciak
- Edited by: David Katzmaier
- Reviewed on: 08/08/2007
The good: Excellent image quality on HD DVD in 1080i mode; good upscaling performance on film-based DVDs; Ethernet jack included for firmware upgrades; onboard Dolby TrueHD decoding; much faster load times than its predecessor.
The bad: Somewhat disappointing picture quality in 1080p mode; ongoing format war means many films won't be available on HD DVD; no multichannel analog outputs.
The bottom line: The Toshiba HD-A20 is a perfectly competent HD DVD player, but it's not worth the extra money when compared to the budget Toshiba HD-A2.
Editors' note: Toshiba officially announced it will stop producing HD DVD products, bringing an end to the format war. For that reason, CNET recommends that people avoid buying this player for high-definition movie playback.
Toshiba has already announced its third-generation HD DVD players, but so far we're a little skeptical about the real-world benefits of the promised upgrades. This means Toshiba's current line of HD DVD players could become a smart value buy over the next few months, as retailers look to sell old stock. The Toshiba HD-A20 sits in the middle of Toshiba's current lineup, offering 1080p output as compared to the budget HD-A2, yet lacking the HQV video processing and analog outputs of the flagship HD-XA2. The 1080p upgrade over the HD-A2 could, in theory, offer better image quality on 1080p TVs, but we weren't impressed with the HD-A20's 1080p output. So while the HD-A20 offers excellent image quality in 1080i mode, so does the HD-A2, which means it's hard to justify the extra money for the HD-A20. If your HDTV has particularly poor video processing, the HD-A20 might be worth the investment; but for most people, the better buy is the HD-A2.
Design
The design of the HD-A20 is nearly identical to the step-down HD-A2, which is a big improvement over the hulking, first-generation HD-A1. The HD-A20 has a comparatively slim-line chassis, with measurements around 2.5-inches high by 17-inches wide by 13.5-inches deep--a full inch and a half shorter than the HD-A1. The front panel is glossy black and sloped forward, which gives it a unique look among more boxy components. To the far left of the device is a Power button, illuminated by a blue light when on and a red light when off--unfortunately, the button can't be dimmed or extinguished. To the far right is the LED display, which, thankfully, can be dimmed or even shut off if you're striving to limit light sources. The bottom third of the player contains a flip-down panel, concealing additional front-panel controls such as Play, Stop, and chapter forward/backward buttons. There are also two USB-like "extension ports," which don't currently have any use, but could in the future be used to add memory storage for downloadable extra features.

The HD-A20's remote is a major improvement over the one included with HD-A1 and the step-up HD-XA2. Instead of the long metallic wand that has become the ire of many an HD DVD early adopter, the HD-A20's clicker has a more traditional design. Toward the center of the remote is the navigation pad, which also has diagonal buttons for some of the more advanced interactive features on HD DVDs and menus. The rest of the controls are adequately placed, although we would have liked to see more button differentiation. To be fair, the HD-A20's remote is probably average at best; it just seems a lot better when compared to the remote included with the HD-A1 and with the HD-XA2.
Features
The main feature of the HD-A20 is that it can play HD DVD discs, and like all other next-generation players, it's also capable of playing standard DVDs. Unlike some first generation Blu-ray players, the HD-A20 can play standard audio CDs, although it can't handle CDs and DVDs that include MP3 or JPEG files.

The HD-A20 offers the same, well-rounded soundtrack support we've come to expect from Toshiba's HD DVD players. It has onboard decoding for standard Dolby Digital and DTS surround soundtracks and also has onboard decoding for the two new, high-resolution Dolby formats: Dolby Digital Plus and Dolby TrueHD. In other words, it can send those new soundtracks to a compatible AV receiver or processor via HDMI as a PCM stream that most HDMI-equipped receivers can handle. There is no onboard decoding for DTS-HD Master or DTS-HD High Resolution, but the HD-A20 can extract the "core" soundtrack from those formats, the result of which can be slightly better than a standard DTS soundtrack. Like all current high-definition disc players, the HD-A20 is unable to send any of the high-resolution soundtracks to brand-new TrueHD- and DTS-HD-compatible receivers in bit stream format. Toshiba has announced that its new, higher-end players--slated for October--will be able to output soundtracks in bit stream format. Also, Denon has a Blu-ray player with this functionality coming out in December.
The HD-A20's connectivity is reasonably complete, although it's missing some upgrades found on the HD-XA2. For video, it has an HDMI output capable of outputting high-definition video in resolution up to 1080p, an upgrade over the 1080i-only HD-A2. There's also a component video output, along with a standard AV with S-Video output. For audio, the HDMI output is capable of transmitting multichannel, high-resolution audio. There's also an optical digital audio output that can handle standard Dolby Digital and DTS soundtracks, as well as a standard analog stereo output. Rounding out the rest of the connectivity is an Ethernet jack, which can conveniently be used to upgrade the firmware on the HD-A20. Note, however, that the upgrade process is lengthy; our upgrade took over 30 minutes.
What's missing? Well, if you step up to the HD-XA2, you get everything on the HD-A20 plus multichannel analog outputs, a coaxial digital audio output, and a RS-232 port. Those connections can certainly be useful, but they're not huge omissions if you have an HDMI-capable receiver and don't need the RS-232 functionality. Tech-savvy buyers will note that the HDMI output is only version 1.2, versus the newer 1.3 and 1.3a specs. While this is true, buyers shouldn't worry as there isn't any enhanced functionality on the HD-XA2 because of the HDMI 1.3 port.
The HD-A20 supports 1080p output via its HDMI output, although it doesn't support 1080p output at 24 frames per second. While some have claimed this feature can reduce judder with compatible displays, we haven't seen an increase in performance with the 1080p/24 Blu-ray players we've tested. However, we are continuing to test 1080p at 24 frames per second with different displays, so we cannot say definitively that it won't make a difference in some setups. As the vast majority of buyers don't have displays that are capable of taking advantage of this feature, it's not a big omission as far as we're concerned. Toshiba supposedly is also planning to release a firmware upgrade that would allow the HD-A20 to output at 24 frames per second.
HD DVD Performance
Because the HD-A20's major upgrade over the HD-A2 is 1080p output, the performance of the HD-A20 in 1080p mode is critical to whether the HD-A20 is worth the extra money. To start, we looked at some of the tests from Silicon Optix's HQV test suite on HD DVD in 1080p mode on our Pioneer Pro-FHD1. The results were disappointing. The HD-A20 struggled with the Film Resolution Loss tests, with moiré present in the image of stands at Raymond James Stadium, and a strobe effect occurring on a shifting resolution pattern. The HD-A20 also did a poor job with the Video Resolution Loss test, with the same strobe behavior occuring on certain areas of the test pattern. We even saw significant jaggies (stair-step patterns along the edges of lines that should look smooth) on the Jaggies test with three shifting lines--which is notable, as most players and displays ace this test. We looked at these same patterns with the HD-XA2, and it passed every single test. Additional test discs also confirmed the HD-A20's limitations in 1080p mode--most importantly, the player failed to resolve the finest detail on test patterns from the HD DVD version of Digital Video Essentials.
We also looked at actual content to see how often these failures affected program material. Unfortunately, we found several instances where the HD-A20's subpar 1080p performance had a significant impact on the viewing experience. When we loaded up MI:III, we noticed some flicker on the bottom of the main menu right off the bat, along with some significant jaggies on the computer-generated graphics in the background. Jumping into the movie, one of the worst examples was at the beginning of Chapter 8 of MI:III, where there's very noticeable and distracting moiré on the stairs in the background. At the beginning of Chapter 16, we could see obvious jaggies on the limo as it rolled up to Tom Cruise. These are only the some of the easiest places to spot the jaggies--we saw them popping up constantly throughout MI:III.
While MI:III looked pretty mediocre for HD DVD, other movies exhibited significantly less jaggies. We didn't see nearly many visible jaggies in Batman Begins, and Aeon Flux was also mostly jaggy-free, even on difficult scenes such as Chapter 9, where we've noticed issues before.
In all, whether the HD-A20's 1080p HD DVD performance is worth it over the step-down HD-A2 really comes down to how well your HDTV handles 1080i deinterlacing. If your HDTV has average or better built-in video processing (and most do), the HD-A20 definitely isn't worth it. If your HDTV has noticeably poor video processing, then perhaps the HD-A20's 1080p mode will provide a slightly better viewing experience. Whether that's worth the extra money is up to you, but it's worth noting that very few of the HDTVs CNET has tested over the last year exhibited worse video processing than did the HD-A20 while in 1080p mode.
Load times were definitely an issue on the first-generation HD-A1, but luckily the HD-A20 is a bit faster. We tried four discs (MI:III, Blood Diamond, King Kong, and Aeon Flux) and they all loaded in about 30 seconds from the time we hit the close-tray button until the picture showed up on the screen. When starting from the off position, it took us about 52 seconds to get MI:III playing.
DVD performance
Since most buyers of the HD-A20 will have larger DVD collections than HD DVD collections, the HD-A20's DVD performance is important as well. We kicked off our tests with Silicon Optix's HQV test on DVD in 1080p mode and were a little disappointed. For example, two of the jaggies tests were clear failures, with both a rotating line and three pivoting lines appearing full of jaggies. These jaggies were also present in footage of a waving flag. We were able to minimize some of the jaggies by switching to 1080i mode, which might provide better video quality, depending on your TV. On the other hand, the HD-A20 did a good job with a 2:3 pulldown processing test, kicking into film mode in under a second. The HD-A20 also had no problem displaying all the detail of DVDs, as demonstrated by its solid performance on a resolution test pattern--although again, the image was more stable in 1080i mode versus 1080p on our Pioneer Pro-FHD1.
The HD-A20 faired better with actual content material. It showed off its 2:3 pulldown processing during the introduction of Star Trek: Insurrection, with boats and curved railings rendering smoothly. It also did an excellent job with the difficult introduction to Seabiscuit, looking just about as good as we've seen this sequence. To be fair, the HD-A20 handled all of the film-based discs we threw at it pretty well, so while it may have failed some of the difficult video-based tests from HQV, it should do a good job with standard film-based movies.
DVD load times with the HD-A20 clocked in at 17 seconds from the time we hit the close-tray button until the time a picture came up on the screen.
User reviews
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Excellent signal quality, however .....
by melhxi on June 9, 2007
Pros: Handles HD well. Good output signal.
Cons: VERY SLOW to start up and react to other commands NO remote control codes.
Summary: I've owned the Toshiba HDDVD for about 4 months. Once you can get it going, it handles all modes/formats of dvd disks well (except the rival High Def ...
Summary: I've owned the Toshiba HDDVD for about 4 months. Once you can get it going, it handles all modes/formats of dvd disks well (except the rival High Def format of course). But from a red (standby) light to ready to play a disk is a VERY LONG WAIT after you press the power button! It's about 30 to 45 seconds. Also 10 plus seconds for other commands. Not long you say? Well, maybe, but it can get to be quite annoying after about the 50th time.
Then there is the remote codes for operating the Toshiba with your favorite universal remote controller. There aren't any! Unless your remote can learn codes, which isn't always fully satisfactory or successful, by "sniffing" the IR from the Toshiba's remote, you are out-of-luck. Local media equipment retailers can't get the codes from Toshiba. There's nothing on their web site. The excuse? The Toshiba is just too new?!!! Come on Toshiba, please get the codes on your Web site!
Bottom line is, it handles the dvd formats it says it will, very well. Puts out a great signal. But telling it to start and other commands from anything other than it's own remote is problematic, and once it does know it's supposed to start or do something else, it takes the player a LONG TIME to get to "go".3 out of 5 users found this user opinion helpful.
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Excellent...when it works
by Tre Clack on December 1, 2007
Pros: DVD Upconversion - better than my Oppo; HD-DVD movies- excellent
Cons: Froze on one movie, stopped playing sound, No 'resume playback' option--and that's REALLY annoying.
Summary: The A20 would be a perfect dvd player if it would work consistently (and quicker). My A20 was working fine, until one-day I decided to play a CD. The next ...
Summary: The A20 would be a perfect dvd player if it would work consistently (and quicker). My A20 was working fine, until one-day I decided to play a CD. The next day, I put in a standard definition movie, and there was NO sound. I checked the movie in my Oppo and it worked well, and played sound. I even tested the input jacks on my Denon to see if they were broke. The problem only seemed to happen if I left a dvd (or in the one case a CD) in the player for 30 minutes or more without playing (...I guess no one at Toshiba decided to see if the player would still work if you had to stop the movie because of a phone call).
I called Toshiba Customer report but all I got was a recording telling me to update my firmware (it never asked what my problem was) and then it hung up on me...several times--so, I emailed customer support. Said they'd never heard of the problem so connect it to the internet and do a firmware upgrade (which I find to be annoying, when I want to watch a movie I don't want to waste time makeing a dvd that might not even fix my problem). I was also told to initiate my player (one of the settings on the setup menu) and powerdown for 30 seconds.
Anyway, it turned out that the only way to fix my problem was to insert an HD-DVD movie, wait the 30 seconds it took to load, and then eject it and replace with the desired standard DVD. If the picture quality hadn't been so good, there's no way in hell I would have gone through this madnes...but the picture quality was that good, so I did.
So, after a couple of weeks of constantly having to preload an HD-DVD movie to watch my blockbuster rentals, I returned the player. I was told that the A20 was no longer being sold (HALLELUJAH)so I was given the A30. If this one breaks I will get my money back and jump to the blu-ray camp (and I guess you'll be able to see my HD-DVD collection on ebay or craigslist). But for now...I'm still rooting for Toshiba (note: if you work for Toshiba and you're reading this--tell your staff to start TESTING these products before pricing them putting them on the market; consumers actually like their products to work when they buy them...true story).1 out of 1 users found this user opinion helpful.
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What a LEMON
by glolar on October 19, 2007
Pros: Beautiful 1080p output, (when the machine works)
Cons: High Price, Poor Quality Control
Summary: Downloaded the most current firmware update, and popped in one of the Planet Earth HD-DVD discs. I was blown away by the picture. However, two weeks after purchase, the audio ...
Summary: Downloaded the most current firmware update, and popped in one of the Planet Earth HD-DVD discs. I was blown away by the picture. However, two weeks after purchase, the audio output went out. Returned the unit for a new one. Five weeks later, the video locked up on a Heroes HD-DVD. Disc would not eject. Could not even power the unit off. Had to take it apart to retrieve the DVD. Returned it for a 3rd unit. Two weeks later, same video lockup problem, and not able to power off the unit. Unplugging/plugging in the unit didn't help. DVD tray was non-responsive, as were all remote control commands. Returned this 3rd unit to the retailer for a complete refund. Will never buy another Toshiba HD-DVD player.
1 out of 1 users found this user opinion helpful.
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Toshiba has poor quality control
by ajd1170 on May 29, 2007
Pros: Sleek appearance
Cons: It is a gamble
Summary: I recently purchased this unit; the first one caused sparklies and then intermittent video. I exchanged it for another of the same unit, and this one continually "hiccoughs" when trying ...
Summary: I recently purchased this unit; the first one caused sparklies and then intermittent video. I exchanged it for another of the same unit, and this one continually "hiccoughs" when trying to play audio CDs. I'm returning this one for a refund. I'll probably switch to Blue Ray. My advice: stay away from Toshiba.
2 out of 4 users found this user opinion helpful.
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High Quality Performance and Features
by toothdoc1 on May 23, 2007
Pros: HDMI and Component Video and SD DVD Upconversion
Cons: Does not return to point of play when stopped on HD DVD disks. Limited picture quality settings.
Summary: I have always had Sony DVD players except for my inexpensive Cyberhome DVD Recorder. I tried a Toshiba upconverting DVD player several years ago and did not like the features ...
Summary: I have always had Sony DVD players except for my inexpensive Cyberhome DVD Recorder. I tried a Toshiba upconverting DVD player several years ago and did not like the features and returned it for a Sony. I purchased the HD-A20 to replace a XBOX 360 HD DVD Player. It's performance is great improvement both in video and especially audio. It does a great job in upconverting SD DVD's but their appearance differs from movie to movie. Dune the extended version and the Superbit disk of Lawrence of Arabia look nerly as good as HD. The Lord of the Rings - Return of the King upconverts to good but not great. I am using the unit with a Sony 1080i LCD rear projection TV with HDMI input. Some DVD-R disk recordings made off the DVR look good and using the analog output thru a Yamaha play nicely. I have seen some negative reports of the unit having a long start-up time, but the delay is not a hugh factor and isn't so long to be annoying. Sony units have a few more picture quality options but the TV settings can compensate for these. All in all the Toshiba is a fine unit that will meet the needs of most videophils. I have no plans to upgrade to a 1080p television soon, but this unit is ready for the upgrade, and for now, the 1080i performance is great.
1 out of 2 users found this user opinion helpful.
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It's a pretty good player, all things considered
by dan1as77 on May 9, 2008
Pros: 1080P output, ethernet connection
Cons: can not output HD audio in bitstream
Summary: Sure it takes a long time to load the discs, but I knew that long before I ever bought one. I actually like the HD-XA2's remote a little better. ...
Summary: Sure it takes a long time to load the discs, but I knew that long before I ever bought one. I actually like the HD-XA2's remote a little better. It feels more substantial while the other one feels kind of cheap. The only thing I can really complain about is the light that surrounds the power button. It is very distracting when you're trying to watch a movie in the dark. Even a dimmer would have been nice.
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Great Product
by rwdirtbike on December 4, 2007
Pros: Amazing picture quality
Cons: Long load up time
Summary: I have had this product since April of 07 and I think it is a great product. I have it hooked up to an Toshiba Regza 42" 1080P TV and ...
Summary: I have had this product since April of 07 and I think it is a great product. I have it hooked up to an Toshiba Regza 42" 1080P TV and the picture quality is great. It makes regular DVD's look good. It has superior sound quality as well. The only downfall of it is that when you turn it on it takes a while to get up and going but once it does it works great. It even came with 5 free HD DVD's. Highly recommended.
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Finally Affordable 1080P
by bdfun on September 13, 2007
Pros: Excellent build, easy setup
Cons: Slow load like all the others (15 to 30 seconds)
Summary: 4 months ago I began upgrading my whole system. I bought the Sony KDS-55A2020, an Onkyo AV and the Toshiba A2. 2 Months ago I received a $500.00 gift ...
Summary: 4 months ago I began upgrading my whole system. I bought the Sony KDS-55A2020, an Onkyo AV and the Toshiba A2. 2 Months ago I received a $500.00 gift card for Best Buy which I instantly turned into a Toshiba A20 and 4 HD DVD's and I have never been happier with a step up in a technology before.
The up-scaler and the sound are almost identical to the A2 (excellent) but the real difference is when you get that picture quality of unbelievable sharpness and detail of a true 1080p HD DVD. T3 is like a different movie and King Kong (2005) looks like the T Rex is in the room with you.
The sound quality of both the A2 and the A20 on V for Vendetta is to die for and the only thing I could really complain about is the fps playback, 30 in the US 25 overseas, but even this has been fixed by a recent release of firmware version 2.5. This update to a true cinema 24fps is simply proof that Toshiba is staying on top of things and will keep up with the ever developing market of HD.
Just one more thing- If you are on the fence about HD DVD and Boo Ray remember that the final thing that decided the battle of VHS and Beta was the adult video market and Sony is, once again, fighting the pressing of Blu Ray Adult DVD's. http://arstechnica.com/news.ars/post/20070112-8602.html -
Best affordable HD DVD option out for 1080p
by wsu99999 on August 29, 2007
Pros: Great reproduction of sound, and video
Cons: Load times need work, lack of 6 ch analog audio
Summary: Fresh out of the box the A20 needs a firmware update. After the update, the unit is set for smooth sailing. While the load times, and lack of an 6ch ...
Summary: Fresh out of the box the A20 needs a firmware update. After the update, the unit is set for smooth sailing. While the load times, and lack of an 6ch analog audio output may make this not pratical for some, it works perfect for me.
Compaired to the A1, this thing smokes it. Compaired to the Xbox 360's HD DVD player, this is an obvious choice.
First Impressions: Support for HD audio.
If you have a HD compatible receiver, then you NEED this unit. The upgrade in sound is spectacular. Plain and simple. I am in awe of how my Klipsch Rf-35's pound, and the clairity is that of anything I have ever heard. It sounds better than the theater - Seriously!
Overall, if you don't have a 1080p tv, get the model below this - If you have 1080p or plan on getting it, this is for you -
Awesome player! Great with HD and SD movies
by montyhudson1967 on August 8, 2007
Pros: 1080P looks great on my Sony LCD. Upscales old DVDs to near HD Quality
Cons: Yes it has slow load times but no worse than others.
Summary: I love this machine. It has an great picture and I have not had one problem with it. I liked it so much I bought another toshiba for my other ...
Summary: I love this machine. It has an great picture and I have not had one problem with it. I liked it so much I bought another toshiba for my other TV. If you have an HD TV and you haven't picked up either an Toshiba A2 or A20 you are missing out on some great quality movies. The Matrix and the 300 look absolutely stunning with these players.
Specifications
- Manufacturer: Toshiba
- Part number: HD-A20
- Description: With the 1080p capabilities of the HD-A20, Toshiba has taken high definition to the next level at an attractive price point. The HD-A20 joins the existing Toshiba HD DVD line-up that includes the entry level HD-A2 and the top of the line model, HD-XA2. This expanded line of products offers enhanced functionalities of the HD DVD format and is proof of Toshiba's commitment to the smooth transition to the next stage in high definition entertainment.
General
- Product Type HD DVD player
- Form Factor Tabletop
- Width 16.9 in
- Depth 13.6 in
- Height 2.6 in
- Weight 8.8 lbs
DVD
- Media Type CD, DVD, CD-R, CD-RW, DVD-R, DVD-RW, HD DVD, DVD-R DL
- Video D/A Converter 11bit / 216MHz
- Audio D/A Converter 24bit / 192kHz
- Built-in Audio Decoders DTS decoder, Dolby TrueHD, Dolby Digital, DTS-HD decoder, Dolby Digital Plus
- Media Load Type Tray
- Picture Modes Letterbox, Pan and scan
- DVD Repeat Modes A-B repeat
- Upscaling Yes ( Up to 1080p )
- Supported Digital Audio Standards PCM
DVD Features
- Picture Zoom Yes
- Parental Lock Yes
- TV Screen Saver Yes
- Additional Features Parental lock, Slow motion mode, On-screen display
Audio System
- Sound Output Mode Stereo
- Digital Audio Format DTS digital output, Dolby Digital output
Remote Control
- Type Universal remote control
- Technology Infrared
- Features Glow buttons
Connections
- Connector Type 1 x Composite video output ( RCA phono ) - Rear, 1 x S-Video output ( 4 pin mini-DIN ) - Rear, 1 x Component video output ( RCA phono x 3 ) - Rear, 1 x Audio line-out ( RCA phono x 2 ) - Rear, 1 x Digital audio output (optical) ( TOSLINK ) - Rear, 1 x HDMI ( 19 pin HDMI Type A ) - Rear, 1 x Network ( RJ-45 ) - Rear, 2 x USB - Front
Miscellaneous
- Cables Included 1 x A/V cable
Dimensions & Weight (Shipping)
- Width (Shipping) 21.4 in
- Depth (Shipping) 18 in
- Height (Shipping) 6.8 in
- Weight (Shipping) 12.8 lbs
Product series
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Manufacturer: Toshiba
Specs: HD DVD player, Tabletop, Remote control, DTS decoder, Dolby TrueHD, Dolby Digital, DTS-HD decoder, Dolby Digital Plus, Surround Sound
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Manufacturer: Toshiba
Specs: HD DVD player, Tabletop, Universal remote control, DTS decoder, Dolby TrueHD, Dolby Digital, DTS-HD decoder, Dolby Digital Plus, Stereo
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Manufacturer: Toshiba
Specs: HD DVD player, Tabletop, Universal remote control, DTS decoder, Dolby TrueHD, Dolby Digital, DTS-HD decoder, Dolby Digital Plus, Stereo, 8.8 lbs
Manufacturer info
- Toshiba
- Manufacturer profile
- Browse Toshiba products on Shopper.com
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- Website: http://www.toshiba.com
- Address:
9740 Irvine Blvd., Irvine, CA 92618 - Phone: 1-800-316-0920







