Manufacturer: KOBO, Inc. Part number: KOBOEREADER
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as of 12/21/2013
CNET editors' review
price range: $149.99
- Reviewed by: David Carnoy
- Edited by: John Falcone
- Reviewed on: 07/08/2010
- Released on: 06/17/2010
The good: Relatively compact, lightweight, and affordable; integrates nicely with Borders e-book store; built-in Bluetooth; expansion slot for additional memory; $20 gift card bundled with unit; good battery life (up to two weeks).
The bad: No Wi-Fi or 3G wireless; somewhat generic feel to the whole device; no competitive advantage over similarly priced Barnes & Noble Nook; screen contrast could be better.
The bottom line: The Kobo eReader isn't a bad little basic e-book reader, but it's just not a compelling deal now that the more full-featured Barnes & Noble Nook has matched its low price.
Getting better all the time
by TheDougie on December 15, 2011
Pros: Battery Life
Cons: No backlight
Summary: The Touch is awesome. I've had it for about 4 months now. I first had a lag when I got it, but the firmware updates have helped. I also ...
Summary: The Touch is awesome. I've had it for about 4 months now. I first had a lag when I got it, but the firmware updates have helped. I also had an issue where I thought I had lost my books. Customer service took a while, but a friend told me that you can actually e-mail Kobos VP of Customer Care directly. I did and my issue was resolved within the hour. (email@example.com) I think that whatever issues Kobo had in the past with customer service, they've taken it pretty seriously about how to fix it. My two cents, anyway.
Not Worth the Money. Buy a Kindle or a Nook!!!
by E-Lettice on November 29, 2011
Pros: Cost, screen size
Cons: Software, screen problems, very POOR CUSTOMER SERVICE
Summary: I purchased my Kobo in Feb 2011. In Aug 2011, I had to contact Kobo to get a replacement since 1/3 of my screen went blank. They sent me ...
Summary: I purchased my Kobo in Feb 2011. In Aug 2011, I had to contact Kobo to get a replacement since 1/3 of my screen went blank. They sent me new one and I was fine. 2 months later (Oct 2011), the screen problems happened again. Contacted Kobo and now they want me to pay to ship and insure my Kobo so they can "inspect" it. Obviously this is a reoccurring problem and they should cover all costs in my opinion. On top of all that....they tell me after this I will no longer be able to get a replacement (if I ever get my 2nd) due to the fact that I am only allowed 2 during my warranty period. When the problem is their defective device???
by emccluskey on September 8, 2011
Pros: I got the Kobo wireless ereader for a birthday present and I loved it. I read it all the time. I found the battery life was actually pretty good. I could usually read at least one book on the battery life and I could still read while it was charging.
Cons: No back light so I asked my husband to buy one of the booklets with the light attached for me for Mother's day. There is a slightly long delay when turning the pages. I think the biggest con for me though was after 7 months, my screen went blank all of
Summary: Make sure you research all of the ereaders and the features you want for it. Also, research the warranty information and the customer service department. I had been thinking about ...
Summary: Make sure you research all of the ereaders and the features you want for it. Also, research the warranty information and the customer service department. I had been thinking about buying an ereader and I wasn't really sure about the Kobo but, my mother had bought one for herself and decided to buy me one for my birthday. I didn't want to be rude and ask her to take it back until I researched but, now I think I would have saved myself some grief if I had. I really loved it while it worked and I am very upset that it is not working now. It's just not the same trying to read a book on a cumbersome laptop!
falsley advertised, get a kindle
by marabeth on August 30, 2011
Pros: easy to use as long as you want to keep searching for your book
Cons: cannot use dictionary with epubs unless purchased on Kobo website
does not retain book you are reading in memory
terrible customer service
Summary: I am very uspet about Kobos lack of support. Kobo advertised a great Dictionary that is embedded with the Kobo E reader. It was also advertised that the Kobo ereader ...
Summary: I am very uspet about Kobos lack of support. Kobo advertised a great Dictionary that is embedded with the Kobo E reader. It was also advertised that the Kobo ereader works with open format .epub files. Kobo e reader does not support .epub to work with the embeddd dictionary and there is no way to use epubs with the dictionary unless they are from Kobo directly. Also supervisor Chris Id 20908 has no help and no one else at Kobo can help. I am very upset and will be purchasing a kindle to replace my kobo. It is a shame because that is my only complaint but it makes the Kobo not a usable product.
The Kobo ereader is extremely frustrating.
by rye735 on July 12, 2011
Pros: Once upon a time, a Kobo strength was its customer service...prompt, friendly and competent. No more is that the case.
Cons: Kobo's software will drive you mad. The device software is always "buggy" in spite of updates. The Kobo website is equally poorly designed and will also drive you to drink.
Summary: I persevered with the Kobo for 2 years and 2 months. I wanted it to work so I worked at it. Each and every time I downloaded a book (perhaps ...
Summary: I persevered with the Kobo for 2 years and 2 months. I wanted it to work so I worked at it. Each and every time I downloaded a book (perhaps 15 times), there was an issue. The latest attempt cost me one hour of my time and I never got the book and I never managed to get in touch with Koba help desk. I have ditched the Kobo and ordered a Kindle. There has been another Kindle in our house for approximately the same time as the Kobo and there have been absolutely no problems with the Kindle. This not a Kindle testimonial but it is a warning not to saddle yourself with a Kobo.
TOTAL RIPOFF since the Borders to Kobo eBook Migration
by CCom545 on July 10, 2011
Pros: Easy to use and readable...WHEN IT WAS PORTED THROUGH BORDERS eBooks!!
Cons: Since Borders cut bait and ran from the eBook market the migration from Borders eBooks to Kobo eBooks has been a total ripoff. Although I received a "successful migration to Kobo Books" email I have lost my library and cannot link up to Kobo eBooks to bu
Summary: Let's put it this way, I informed Kobo customer support of the problem on June 10th and as of July 10th they've not resolved one single issue and ...
Summary: Let's put it this way, I informed Kobo customer support of the problem on June 10th and as of July 10th they've not resolved one single issue and sent me the following response.
We understand that you are frustrated regarding this matter and we apologize for this inconvenience.
Our development team is taking a look into this matter for you.
We truly appreciate your patience while we are able to resolve this situation.
The Kobo Team"
On June 30th I received this response when asking for a refund. 10 days later...NOTHING!! Not a word from "The Kobo Team". Once again I've requested a refund for the eReader ($100) and books (~$50). This is a total ripoff and they continue to stall.
Product Okay, Customer Support Very Disappointing
by lja_jolei on May 4, 2011
Pros: ummm. . . . I'm trying to think of one. . .. . . . nope, still nothing.
Cons: No wifi connection is the big draw back with the unit itself. It also is very limited in fonts, and has no backlighting or option for audio like the Kindle.
But it's the lack of customer service that I'm having problems with, both with misinformatio
Summary: My big issue is with the misinformation provided to me by customer service who said that I would probably be getting an upgraded model when my crashed during an upgrade. ...
Summary: My big issue is with the misinformation provided to me by customer service who said that I would probably be getting an upgraded model when my crashed during an upgrade. Not only did it take longer to exchange units, my three-month old unit was replaced with a refurbished one that continues to freeze and is having problems loading books that are larger. Either I try again with a refurbished unit or I might as well throw it out. Kobo doesn't seem wiling to make this right or come to a compromise. I'll pay the difference between an new upgraded model and 'my' current one. It's been two months and still no solution.
Great reader but constantly need resetting
by evlucy on April 17, 2011
Pros: With the latest firmware upgrade you can recharge the unit and read at the same time. Also delete a book right off the unit when it is finished. Ability to change font size is great.
Cons: Reason for the review in the first place is that frequent problems with the kobo freezing in processing mode. I have had to wipe out the unit repeatedly and start from scratch. This causes the unit to loose access to any library books I have out. Accor
Summary: I am currently checking out several touch screen ereaders. I want one that works like an mp3 player in that you just add the books and it would be there ...
Summary: I am currently checking out several touch screen ereaders. I want one that works like an mp3 player in that you just add the books and it would be there on the unit. No extra processing time. If it doesn't like a book it just wouldn't open it - not lock up like the kobo.
Kobo only worked for 2 months
by sncol3 on March 8, 2011
Pros: light weight and easy to read from. able to get books from multiple sources
Cons: Screen went grey and unreadable after only two months. Replacement from Borders only offered for 30days. Now trying to get the promised replacement from Kobo. Have been waiting over 3 weeks. Friend has same issue with hers and is waiting now 3 months
user interface is idiotic
by makimamma on February 15, 2011
Pros: small, light weight
Cons: Ididotic User Interface
Summary: Kobo stores books in 2 categories: "books" and "I'm reading". As soon as you open a book in "books" (to see if you want to read it), it puts ...
Summary: Kobo stores books in 2 categories: "books" and "I'm reading". As soon as you open a book in "books" (to see if you want to read it), it puts it into the "I'm reading" list. Once it is there, you can't remove it. For SOME books, you can trick the system by paging through to the last pg (boy that's fun) so it THINK's you've read it. Then it MIGHT take it off the "I'm reading" list. For others, it simply marks it as "finished" and "new" at the same time! So now I have a long and growing list of books in the "I'm reading" list that I am no longer reading. And it is a REAL pain to find the ones that I actually AM reading.
- Manufacturer: KOBO, Inc.
- Part number: KOBOEREADER
- Description: Marketing description is not available.
- Packaged Quantity 1
- Product Type eBook reader
- Dimensions (W x D x H) 4.7 in x 0.4 in x 7.2 in
- Weight 7.1 oz
- Type 6 in Monochrome E Ink
- Display type 6 in E Ink
- Color Depth 3-bit (8 gray levels)
- Flash Memory 1 GB
- Supported Flash Memory Cards SD Memory Card
- Flash memory installed 1 GB
- Wireless Connectivity Bluetooth
- Supported Text Formats EPUB ,
- Features Bluetooth,
- GPS Navigation None
- Type 4-way D-pad
Expansion and Connectivity
- Interfaces 1 x USB
- Battery Life (pages) 8000 pages
- Cables Included 1 x USB cable
Dimensions & Weight
- Width 4.7 in
- Depth 0.4 in
- Height 7.2 in