Maxtor Central Axis NAS server
Manufacturer: Seagate Technology Part number: STM310005CAA00G-RK
- More product information:
- Editors' review
- User reviews
- Specifications
- Manufacturer info
- Bottom Line:
- The Maxtor Central Axis is a simple, compact, and fast NAS device that offers 1TB of storage at a fair price. Be warned, though, that it runs hot and comes with confusing desktop software, a sluggish, unintuitive Web-based interface and a limited backup application.
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CNET editors' review
Maxtor Central Axis NAS server price range: $193.95 - $239.99
- Reviewed by: Dong Ngo
- Reviewed on: 08/22/2008
The good: Easy to access over the Internet; quiet; fast throughput; compact; built-in print server; FAT32 support on external hard drives; affordable; five-year warranty.
The bad: Runs hot; desktop software and Web interface are confusing and sluggish; no support for NTFS on external hard drives; hard drive is not user replaceable; rigid backup software.
The bottom line: The Maxtor Central Axis is a simple, compact, and fast NAS device that offers 1TB of storage at a fair price. Be warned, though, that it runs hot and comes with confusing desktop software, a sluggish, unintuitive Web-based interface and a limited backup application.
The Maxtor Central Axis carries a list price of $320, but can be found for as little as $270--a good deal for a network storage device with 1TB of storage. We liked the Central Axis' compact design, fast performance, and that its over-the-Internet access service was easy to set up and use. It also can work as a print server or you can connect a USB external hard drive as add-in storage. However, the device runs hot and has a confusing desktop application with a rigid and limited backup function. Its Web interface is not the best, either. If you are looking for a fast NAS device and have a cool, well-ventilated place for it, the Maxtor Central Axis is an attractive, affordable option. If you want to be able to replace the hard drive yourself, for about the same price, we'd recommend Synology DS-107+ .
Design and setup
The Maxtor Central Axis looks good and is compact--it's hardly any bigger than a standard 3.5-inch internal hard drive. On the front, the device has three white status lights for power, hard-drive activity, and network status. On the back, you will find a Gigabit Ethernet port, the power port, a power button, and a USB port that supports either a printer or an external hard drive. The Central Axis' adaptor is also compact, which is always a bonus.
The Central Axis features a single 3.5-inch, 7,200rpm hard drive with 1TB of storage capacity. The hard drive is not user replaceable and when in use, its drive creates a subtle vibration that you can feel when holding the device on your hand. Nonetheless, the Central Axis is very quiet during operation as it doesn't have a fan. Overall, the Central Axis is good looking, quiet, and compact enough to keep on your desk.
Out of the box, the Central Axis comes with a small Quick Start Guide, an Ethernet cable, a software CD, a power adapter, and the NAS device itself.
We installed the drive on our test router, and the included software, Maxtor Manager, detected the drive quickly on our Windows XP test system. However, it was rather confusing to set up the rest of the device's features. For example, the Maxtor Manager software said it required a user account to connect to the NAS, but didn't state whether it's the user account on the computer or a different one for the NAS. We found out later when mapping a network drive that it was the account on the computer. However, when setting up the access to the NAS over the Internet, it's the user account on the NAS device. It would be a lot easier if the text of the application's interface was more clearly written.
We also found that the easiest way to access the Central Axis is the same way you would access another computer in your LAN--with Windows Explorer. However, the Backup feature of the drive will only see the mapped drive that you created with the software, not the one you manually create using Windows explorer. On the other hand, using Windows Explorer seemed to be the only way we could access the USB external hard drive connected to the Central Axis' USB port, which would be shared as New_Volume_XXX, where XXX is the serial number of the USB drive.
Features
The Maxtor Central Axis' backup application works very well and, unlike the network drive mapping process, is intuitive. However, it is very limited. You can back up only files stored in the My Documents and Desktop folders of your account's profile data. This means, unless you manually put the data files of certain applications (such as Outlook, which by default puts its e-mail archive at a very hard to find place inside Local Settings folder) inside My Documents, there's no way you can back up those. It would be a lot better if the Backup function allowed for backing up any folder or the entire hard drive.
The best feature of the Maxtor Central Axis is its Web Access and Sharing. Unlike other NAS devices such as the Synology DS107+ or HP Media Vault MV2120 where you need to fiddle with the confusing port forwarding, you don't have to do much with the Central Axis to have its content accessible over the Internet. You first need to register for a free account with Seagate, then enter that account information into the Central Axis. After that, you can access the content stored on the Central Axis from any PC connected to the Internet by logging into Seagate's Web site. We tried out the process, and it worked very well. We could download single files easily, and when we chose to download a whole folder, it was compress them into a ZIP file before it was downloaded. The only caveat of this feature would be that it depends on Seagate and it could be taken away or changed without you having any control over it. With the HP MediaVault or the Synology DS-107+, you are in total control of the access, which is completely independent from third-party vendors.
However, this easy way to access the NAS over the Internet is far from perfect when it comes to sharing. We noticed that you can only use the free Web access with one account on the Central Axis. There's no way you can allow others to access to Central Axis over the Internet without giving them your account information.
You can connect an external USB hard drive of any capacity to the Central Axis. We tried it with the OWC Mercury and it worked flawlessly. The USB external hard drive needs to be formatted in the FAT32 file system. Otherwise, the Central Axis gives you an option to format the drive for you. This is actually a good feature, because other NAS devices tend to require the external drive to be formatted in a Linux file system, which is then not accessible when plugged directly into a Windows or Mac computer. The Central Axis doesn't support external hard drives formatted in NTFS; this means you won't be able to connect any existing external hard drives in this format to it.
The desktop application only supports mapping the network drive, backup, and enabling Web access. For other features, you will need to use the Central Axis' Web interface, which is sluggish and not well designed. You have to dig though a few layers of menu to go to change a feature's setting. For example, it takes you through four different pages to set up the Media Server feature of the NAS.
Nonetheless, we tried out the Media Server feature with iTunes and it worked well. You can only pick one share folder to share music with iTunes at a time; you also have to manually refresh (which involves going through layers of menu again) to add newly added music to the iTunes share list.
We didn't get a chance to test the Central Axis with any other UPnP devices.
Performance
The Maxtor Central Axis performed well in CNET Labs' throughput tests, topping the read chart at 55.5Mbps. On our write test, it was slightly weaker at 54.6Mbps, trailing the D-Link DNS-323 2-Bay Network Storage Enclosure by a tiny margin.
(Longer bars indicate better performance)
| Read | Write |
The Central Axis ran hot during our testing, which raises concerns as the high heat output might affect its life span. We would recommend using the device in a cool environment. Other than that, we were very happy with the Central Axis' flawless performance throughout our testing period. It's one of the fastest drives in both our write and read tests, and it's one of the quietest performers we've come access among NAS devices.
Service and support
We were very happy to find out that Seagate backs the Maxtor Central Axis with a generous five-year warranty, especially considering the heat issue we mentioned earlier. The company's phone and online chat supports are available from 5 a.m. to 7 p.m. PT, Monday through Friday. On its Web site, you'll find an array of support options including a knowledge base, software downloads, warranty services, and so on.
User reviews
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BEWARE - don't lose your important data with this thing
by holmesdw on January 4, 2009
Pros: the fact that it is a NAS
Cons: Overheats
Locks up with flashing red lights
Complete loss of many gigabytes of data
HUGE waste of time
MASSIVE loss of dataSummary: Don't even begin to consider this drive if your intention is to use it to store data... It will store it ok but, without warning, will lock up hard ...
Summary: Don't even begin to consider this drive if your intention is to use it to store data... It will store it ok but, without warning, will lock up hard as a rock (what it has now become) and any stored data will be completely inaccessible.
Despite numerous attempts for assistance, Seagate customer / technical support has not even bothered to reply at all... Don't waste your time and money here.
Updated on Jan 4, 20092 out of 2 users found this user opinion helpful.
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When it works it provides fairly fast NAS
by CopiusG on November 21, 2008
Pros: Fairly Fast
Cons: the box died after 1 month with no alerts, log file info and just a red blinking lite that was not explained anywhere on Maxtor Web Site also Tech support very slow
Summary: Spend The Money and get a Netgear ReadyNAS Pro! Let Maxtor and Seagate stick to making Magnetic Harddrives which they do very well at.
Summary: Spend The Money and get a Netgear ReadyNAS Pro! Let Maxtor and Seagate stick to making Magnetic Harddrives which they do very well at.
1 out of 1 users found this user opinion helpful.
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Add me to the list of dissatisfied customers
by rayxyz1 on November 17, 2009
Pros: Promise of vast storage on a reliable home server
Built in print server functionCons: Runs HOT
Needs to be manually rebooted when the power goes out
Died after one yearSummary: The Central Axis started having trouble booting up a few weeks ago. The on-line trouble shooting guides were of no help. Ultimately it would not boot at all and just ...
Summary: The Central Axis started having trouble booting up a few weeks ago. The on-line trouble shooting guides were of no help. Ultimately it would not boot at all and just flashed a red light. The power switch had no more effect. Knowing we lost everything that was stored on it, I sent it to Seagate last week to be replaced. I just found out that Seagate rejected my claim, and is returning the unit unrepaired because they found a scratch somewhere on the external cover. Now I'm feeling twice cheated.
Don't depend on this device to safeguard your valuable data or media files. I'm not the only one having these problems. -
Warranty replacement is costly from NZ
by robertjgray on October 17, 2009
Pros: Large storage space 2TB
Cons: When it failed after only 6 months warranty replacement involved sending the unit from NZ to Singapore at my expense. Worse yet the unit does not work well with Shirt Pocket's Superduper backup on the Mac and usually several tries are needed.
Summary: It's is nothing like as good as the Synology units and the warranty from NZ is very expensive to get access to.
Summary: It's is nothing like as good as the Synology units and the warranty from NZ is very expensive to get access to.
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Software primate & simple but it works over the LAN
by ronpasa69 on October 12, 2009
Pros: Lost of storage. Software works
Cons: Very premative software and limited.
Summary: There are not a whole lot of TB choices out there right now so I would buy it if yo uhave to back up a lot of users data over ...
Summary: There are not a whole lot of TB choices out there right now so I would buy it if yo uhave to back up a lot of users data over a LAN.
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worst money ever spent
by g4tech on October 10, 2009
Pros: when worked (6 months) accessing via internet was great
Cons: died after 6 months, lost all info stored in it. They wanted 180$ to retrieve my info from sister company...which may or may not be able to retrieve it...
Summary: do not buy if you do make sure to not put anything in there that care about losing as you are sure to lose it eventually...
Summary: do not buy if you do make sure to not put anything in there that care about losing as you are sure to lose it eventually...
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died within 6 months
by petertlee on August 26, 2009
Pros: would be nice if it did not die.
Cons: runs hot and died with the blinking red led.
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Buy a router and external drive instead
by michanne5 on August 16, 2009
Pros: I can't think of any right now. I need the space so it is better than nothing?
Cons: The admin tools are buggy and confusing. Everytime i modify an account Iock myself out of everything. Public folders won't allow you to modify a read-only file to read.
Summary: This is just a poorly designed product. If you are going to buy this forget the software and use it as a plain old drive. Ironically my router recently died ...
Summary: This is just a poorly designed product. If you are going to buy this forget the software and use it as a plain old drive. Ironically my router recently died causing me to replace it and for a lot less money I can hook up a regular external drive. Had I known I would have gone that route instead. I feel duped. I would even pay for support which is the only option but I have so little confidence in the product that I am dubious I would get help that way. If you still want to buy please check out the forum and knowledge pages first. They speak for themselves.
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Maxtor Drives Seem Porn to Failure
by ScoutDad on August 3, 2009
Pros: Not much that I can see.
Cons: Pron to failure
Summary: I?ve own several personal computers, peripherals, digital cameras, and all kinds of electronic devices since the mid-1980?s. Maybe I?ve just be lucky, but I?ve never had ...
Summary: I?ve own several personal computers, peripherals, digital cameras, and all kinds of electronic devices since the mid-1980?s. Maybe I?ve just be lucky, but I?ve never had a hard drive crash or a device just ?die? on me. That is until this past year with TWO Maxtor drives. They weren?t the drive featured here, but I did purchase two 750 mb external drives, one as a back up for my computer and the other for additional storage for my DVR. With a year BOTH failed. When mentioned this to a friend, they shared a similar experience. So just beware.
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dead within one month, and has no supportability
by neildmorris on July 21, 2009
Pros: When it worked, it worked great. It was fast, quite, and easy to use. The setup and configuration screens where easy to follow, and I had it up and running within minutes of unpacking it.
Cons: It failed within one month of purchase, just died. Can't access it, but can ping it on the network still. Called up the support line and they indicated they could not do anything for me, just send me a replacement at my cost.
Summary: Don't buy it. Don't buy another Segate or Maxtor product. Even if the product is good to great the support and willingness to work with you if problems ...
Summary: Don't buy it. Don't buy another Segate or Maxtor product. Even if the product is good to great the support and willingness to work with you if problems arise is non existent.
Specifications
- Manufacturer: Seagate Technology
- Part number: STM310005CAA00G-RK
- Description: Create a centralized, always-accessible library of your household's digital music, videos, and photos, and stream your media to UPnP AV-compatible networked entertainment systems without turning on a computer. Plug your Central Axis into your router and it automatically configures to your network. The server quickly loads and organizes your content by file type. It provides at-a-glance storage and backup status, and notifies you via e-mail of system events.
General
- Device Type NAS server
- Host Connectivity Gigabit Ethernet
- Width 2.5 in
- Depth 5.9 in
- Height 6.8 in
- Weight 1.5 lbs
Storage Controller
- Type 1 x Serial ATA
- Controller interface type Serial ATA-300
Hard Drive
- Type Standard
- Capacity 1 x 1 TB
- Interface type Serial ATA-300
- Spindle speed 7200 rpm
Optical Storage
- Type None
Optical Storage (2nd)
- Type None
Storage Removable
- Type None
Hard Drive (2nd)
- Type None
Networking
- Type Network adapter - Integrated
- Data link protocol Ethernet, Fast Ethernet, Gigabit Ethernet
- Networking standards IEEE 802.3u
Expansion / Connectivity
- Expansion Slots Total (Free) None
- Interfaces 1 x Ethernet 10Base-T/100Base-TX/1000Base-T - RJ-45, 1 x Hi-Speed USB - 4 pin USB Type A
Miscellaneous
- Cables Included 1 x Network cable
- Compliant Standards UPnP
Power
- Power Device Power adapter - External
Software / System Requirements
- Software type Drivers & Utilities
- Min Operating system Microsoft Windows Vista / XP, Apple MacOS X 10.4.11 or later
Video
- Video Output None
Manufacturer Warranty
- Service & Support 5 years warranty
- Service & Support Details Limited warranty - 5 years
Manufacturer info
- Seagate Technology
- Manufacturer profile
- Browse Seagate Technology products on Shopper.com
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- Website: http://www.seagate.com/
- Address:
920 Disc Dr., Scotts Valley, CA 95066 - Phone: 1-405-324-4700
- Fax: 1-405-324-4702








