Seagate 4TB GoFlex Desk
Manufacturer: Seagate Technology Part number: STAC4000100
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as of 03/06/2014
CNET editors' review
price range: $859.97
- Reviewed by: Dong Ngo
- Reviewed on: 09/06/2011
The good: Seagate's USB 3.0 4TB GoFlex Desk offers great performance and the highest capacity to date among single-volume external storage devices on the market. The drive works with both Windows and Mac OS X out of the box and comes in a flexible design that makes adding more connections or features a snap.
The bad: The Seagate 4TB GoFlex Desk is comparatively expensive, and its other connection adapters cost extra. The drive also topples rather easily.
The bottom line: Like the previous version, the Seagate 4TB GoFlex Desk offers top capacity and comes in a superflexible design. Supporting USB 3.0, it also offers great performance.
Trouble with Mac
by gogogut on September 8, 2011
Pros: Cost on sale. Flexibility. Speed.
Cons: Goes to sleep on mac, hanging sustem and forcing hard restart. Bad for computer and drive. Not good for dealing with data you care about.
Summary: It is amazing that cnet keeps writing that these drives work well with mac. Tere are countless threads in support forums about the fact that this drive goes to sleep ...
Summary: It is amazing that cnet keeps writing that these drives work well with mac. Tere are countless threads in support forums about the fact that this drive goes to sleep after a few minutes on a mac and can't be awakened. It hangs the system and you have to do a hard restart. This is especially horrible when trying to back up precious data to this drive. All of a sudden you have to hard restart everything and hope your data is okay. Seagate has offered some utilities to try and address the issue, but no one reports it succeeding. Some users have purchased the FireWire adapter to try to avoid the problem. Again, no conclusive results. And for some reason, I get faster speeds using the USB 3.0 (which runs at 2.0 on mac) than the FireWire. Not sure why this is.
If seagate could solve this problem or if you are lucky and don't have the drive fall asleep on you, then the drive is fast and flexible. But I am not sure that is a bet worth taking with precious data. I cannot recommend this purchase for anyone with a mac.
3 out of 3 users found this user opinion helpful.
Slow drive and support is abysmal.
by dlfman on May 24, 2012
Pros: I have the 2 TB. version. The Pro is that it is 2 tb.
Cons: Very slow at USB 2.0. Support is terrible. The bundled backup software seems, at first, to be easy and convenient, but doesn't perform.
Summary: I have a 2 TB version of this drive. It is USB 2.0 and painfully slow on a fast 3 ghz. duo processor computer. It is painfully slow trying ...
Summary: I have a 2 TB version of this drive. It is USB 2.0 and painfully slow on a fast 3 ghz. duo processor computer. It is painfully slow trying to navigate through the folders on the drive.One more thing, I really don't understand how the CNN reviewer of this drive can come to such an opposite conclusion. I'd really like to hear how the reviewer went about testing this drive.
The bundled software does not perform. I've had 2 problems with it. The first time the drive ran out of space. The software is supposed to get rid of your oldest backups to make space. It doesn't. You can't go in and manually delete old backups. To fix this you have to reformat the drive. Bye bye backups, only to wait until the next time it fills up.
The 2nd problem was that the right click context menu was missing. I asked for the registry settings or a fix so it can be restored. In order to find the versions of a file on the Seagate drive you need to go to the original file and right click it. A context menu is supposed to come up which tells you where the backups of that file is located on the Seagate drive. Without the menu it is very difficult to find the file(s).
That request was never addressed. I uninstalled the software and when I tried to re-install it told me there wasn't enough space on the protected drive. I figured out how to get around that but never got the right click context menu back. While poking around I came to realize that it had not been backing up all of my files.
The experience with support has not been positive. My questions were never addressed. For the 2nd problem support told me to check the version of my BIOS and that possibly my "C" drive was not compatible with my system. They also told me to install some other software but that it had some limitations so I should get some flash drives to put on the files that I really needed.
Bottom line, I wouldn't buy Seagate again. Like someone else in this blog said, I'll stick with Western Digital. I'd have to agree.
Updated on May 24, 2012
1 out of 1 users found this user opinion helpful.
Worst experience ever
by TEKtheMAESTRO on May 13, 2012
Pros: Lots of space
Cons: Cant use any of the space -_-
Fragile piece of garbage
Summary: I have a windows7 computer and a windowsXP computer. I plugged it in and loaded like 4gb onto it. Took it to my XP comp, loaded another 4gb onto it. ...
Summary: I have a windows7 computer and a windowsXP computer. I plugged it in and loaded like 4gb onto it. Took it to my XP comp, loaded another 4gb onto it. Tried to upload the XP contents into my win7 computer and the drive isnt being recognized anymore. Once got a prompt to reformat but lose all data. COMPLETE GARBAGE i have to troubleshoot and contact customer support within 24 hours of purchasing this? Never again.
This HDD junk!
by rgodsy on March 18, 2012
Pros: Largest external HDD I've been able to find.
Cons: Don't plan on ever using whatever data you store on it!
Summary: I loaded it up twice with all my video files and both times my Mac quit recognizing it after it was 2/3 full. I had to spend an extra $...
Summary: I loaded it up twice with all my video files and both times my Mac quit recognizing it after it was 2/3 full. I had to spend an extra $75 just to buy the R-Studio data recovery software, which I highly recommend. Evidently Seagate doesn't like negative comments as they refused to post mine on their website. I'll be going back to WD drives, which I've never had a problem with!
- Manufacturer: Seagate Technology
- Part number: STAC4000100
- Description: The GoFlex Desk external drive gives you plenty of storage capacity and it's easy to upgrade to any interface you choose. Simply pair the desktop hard drive with a GoFlex USB 3.0 or FireWire 800/USB 2.0 adapter to increase your performance by up to 10 times. It works interchangeably between a PC and a Mac computer.
- Packaged Quantity 1
- Capacity 4 TB
- Features 192-bit Triple DES
- Width 1.7 in
- Depth 4.9 in
- Height 6.2 in
- Weight 2.4 lbs
- Interface Transfer Rate 5.0 Gbps (SuperSpeed USB)
Expansion & Connectivity
- Interfaces 1 x
- Compatible Bays None
- Power Source Included AC adapter
- Power Device Power adapter
Software & System Requirements
- Software Included Drivers & Utilities
- OS Required Apple MacOS X 10.5.8 or later ,
Microsoft Windows Vista / XP / 7
- Included Accessories USB adapter
- Cables Included 1 x SuperSpeed USB cable - 4 ft
- Compliant Standards Plug and Play
- Localization South America,
- Package Type Retail
- Service & Support 3 years warranty
- Service & Support Details Limited warranty - 3 years