Manufacturer: Panasonic Part number: TC-P50ST50
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as of 12/08/2013Refurbished
CNET editors' review
price range: $2,065.98
- Reviewed by: David Katzmaier
- Reviewed on: 03/28/2012
- Updated on:06/05/2012
The good: The affordable Panasonic TC-PST50 series exhibited outstanding overall picture quality, characterized by exceedingly deep black levels with great shadow detail, accurate colors, and solid bright-room performance. Unlike LCDs, as a plasma it has superb off-angle and uniformity characteristics. The styling is attractive and the feature set well-chosen, including excellent onscreen help options.
The bad: The ST50 uses more power than competing LCD TVs, and doesn't perform as well in bright rooms as those with matte screens. It doesn't come with 3D glasses, and it showed more crosstalk in 3D than some competing TVs. The ST50 is only available in 50-inch and larger sizes. Three HDMI inputs is one fewer than most midrange TVs offer.
The bottom line: With flagship-level picture quality for a midlevel price, the Panasonic ST50 series sets the value standard among videophile-grade TVs.
Beware of burn-in problem not covered by warranty
by dwoody on March 20, 2013
Pros: Hard to find any.
Cons: Product displayed burn-in after only six weeks of use. Panasonic denies warranty coverage.
Summary: If you need a further reason not to buy a Panasonic plasma television besides the fact that the company has announced it is getting out of the plasma business, please ...
Summary: If you need a further reason not to buy a Panasonic plasma television besides the fact that the company has announced it is getting out of the plasma business, please read the following:
On December 3, 2012, the Geek Squad installed a 50-inch Panasonic VIERA HD 3D plasma TV (TC-P50ST50), purchased from Amazon, in my living room. After less than six weeks, the screen displayed a burn-in image of the Fox Business Network information bar across the bottom. (I had watched "Imus in the Morning" on FBN Monday through Friday from 6 am-9 am, but at no other time.)
I contacted Panasonic customer service and was advised that a local service provider (XP Electronics in Nashua, N.H.) would need to examine the set. Two days later, an highly professional XP tech examined the set, confirming in a report to Panasonic that "the unit has permanent 'burn in' damage to PDP panel assembly. Fox News Channel logo (sic) and ticker burnt in at bottom of screen. This issue is not covered thru mfg. warranty. Please note: issue is not image retention. Plasma panel would need to be replaced!"
Over the next six weeks, I spoke with a parade of Panasonic customer service reps and supervisors: Nigel, Lorenzo, Omar, Allison, Orlando and Trisha (they are not "permitted" to give last names, probably so they can't be re-contacted or held accountable.) At every step in the process I was given inaccurate, conflicting and misleading information regarding the status of my complaint, apologies about the actions of the previous, and a promise to rectify that and be in touch with me within 72 hours. In not a single instance did I receive a return call within a week; in every case, I had to re-initiate contact.
Ultimately, I was informed that burn-in is specifically excluded from Panasonic's warranty and that the company would do nothing to resolve the issue. (Note that Panasonic's Canadian warranty does not exclude burn-in. My guess is the Canadian regulators would not permit it.)
My final contact was with Arlene in the company's customer relations department at Panasonic USA headquarters in Secaucus, N.J. She acknowledged the total lack of competent handling of my complaint, but reiterated the company's stand that the problem was not covered by warranty and would not be repaired or replaced.
While she refused to go on record agreeing with the following statement (though offering nothing to rebut it), I can only draw this conclusion: Panasonic believes it is normal and acceptable for its plasma televisions to experience burn-in within six weeks on a new TV that has been used strictly in accordance with all the recommendations and information provided in the product's user guide.
With policies like that, one can't help but wonder if it's not a good thing that Panasonic is exiting the plasma TV business. In the meantime, save yourself a big headache and look to other brands.
2 out of 2 users found this user opinion helpful.
by drbasic3 on April 10, 2013
Pros: Can't imagine a better picture and the hobbit in 3d was awesome that butterfly hovered in the middle of the room in clear detail.
Cons: TV speakers kind of blow but don't they all
1 out of 1 users found this user opinion helpful.
Product ok. Panasonic the company is substandard.
by jasonmCNET on October 27, 2013
Pros: Good value.
Cons: Panasonic is a poor company- Not all features work as documented- Terrible documentation, confusing Support knowledgebase - but the worst is rude and unhelpful Support staff- one line answers and not willing to try to provide fixes or workarounds.
Summary: I won't buy from Panasonic again.
Summary: I won't buy from Panasonic again.
0 out of 1 users found this user opinion helpful.
serious flicker does in a nice tv
by BlackPenguin on June 8, 2012
Pros: Good color
Nice black levels
Cons: refresh is to high and now there is a shimmer in the screen.
Summary: refresh has been bumped up to 2,500 (according to the sticker) and I now see a shimmer or maybe you would call it a flicker as the screen refreshes, ...
Summary: refresh has been bumped up to 2,500 (according to the sticker) and I now see a shimmer or maybe you would call it a flicker as the screen refreshes, it was the same as the old 60hz CRT computer monitors. I liked last years plasma tvs when they were at 600hz but i think panasonic has gone to far this year. Not impressed. I have seen the same problem in 2 stores so far so it wasn't just an improperly set up tv in one store. I think I'll hold off for next year and see what that brings. I haven't see the gt50 model of the panasonic in any stores (yet) so who knows maybe when you go to that level the problem might be fixed, but anything at the st50 and lower level in the panasonic plasma tvs have this problem
2 out of 10 users found this user opinion helpful.
- Manufacturer: Panasonic
- Part number: TC-P50ST50
- Description: The display alternately shows images for the left and right eyes. The left and right lenses of the eyewear open and close in sync with this display timing to show separate images to the left and right eyes. By repeating this action at high speed, the brain perceives 3D images. And because this method displays Full HD 3D images just as they are, both eyes receive 3D images in high, Full-HD quality. This original Panasonic technology detects image movements like the human eye, and optimizes the drive accordingly. By achieving instantaneously powerful light emission rather than finely divided emission, it reduces the afterimages that cause blurring. As a result, fast movement is reproduced with excellent clarity. Enhancements to the panel and cells help reproduce images with smooth, natural gradation and deep, rich blacks - even when viewed in bright surroundings. In movies, the true, deep blacks faithfully convey the intent of the filmmakers, adding power and realism to the viewing experience.
- TV type Plasma
- Screen size 50 in
- 3D Yes
- 3D glasses & accessories 3D glasses sold separately
- Connectivity Bluetooth,
- Internet streaming services Skype,
- Skype details Skype ready,
Web camera sold separately - Panasonic TY-CC20W
- TV features 2D to 3D conversion,
Infinite Black Pro Panel,
Faster-switching phosphor panel,
- Technology 3D
- Plasma panel technology Panasonic 15th Generation Plasma Panel
- Native resolution 1920 x 1080
- Resolution 1080p
- Refresh rate 600 Hz
- Aspect ratio 16:9
- 24p technology 24p Cinematic Playback,
3D 24p Cinema Smoother
- Progressive Scan Progressive scanning (line doubling)
- Widescreen Widescreen
- Widescreen modes Full,
- Backlight life 100,000 hour(s)
- HDCP compatible Yes
- Supported DTV resolutions 720p,
- TV tuner presence Yes
- HDTV Tuner Yes
- Digital TV tuner ATSC,
- Analog TV tuner NTSC
- TV tuner reception system NTSC
- Speaker(s) 2 x Main channel speaker - Built-in - 4 Watt,
1 x Subwoofer - Built-in - 10 Watt
- Analog video input signals NTSC
- Surround mode Yes
- Sound effects 3D Sound
- Total output power 18 Watt
- HDMI ports qty 3
- Input/Output connections 3 x HDMI input (19 pin HDMI Type A) - Side,
2 x USB 2.0 (4 pin USB Type A),
1 x Composite video / component video input (RCA phono x 3) - On supplied adapter,
1 x Audio line-in (RCA phono x 2) - On supplied adapter,
1 x Audio line-in (Mini-phone stereo 3.5 mm),
1 x Network (RJ-45),
1 x Digital audio output (optical) (TOSLINK)
- Video interface HDMI,
- Type Standard remote control
- Component type None
Stands & Mounts
- Stand included Included
- Stand design Tabletop
- Stand features Swivel
- Power device Power supply - Internal
- Power device nominal voltage AC 120 V
Dimensions & Weight
- Dimensions (WxDxH) 46.5 in x 13.2 in x 29.8 in - With stand
- Weight 59.5 lbs
Dimensions & Weight (Shipping)
- Width 55.1 in
- Depth 8.7 in
- Height 32.3 in
- Weight 75 lbs
- Greenpeace policy rating (Nov 2011) 3.6
- Greenpeace policy rating (Nov 2012) 3.6