CNET Editor's rating: 6.9 out of 10
Reviewed by
Rich Brown
Review date: 03/03/08
The good: Clean design; good deal for Draft-N router and 500GB or 1TB of storage; low maintenance data backup for Mac users; extensibility via USB port.
The bad: Only average networking performance; few advanced storage features beyond backup capabilities, and those only for Mac users.
The bottom line: Apple's hybrid 802.11n wireless router/networked hard drive offers some powerful data backup features for Mac owners, as well as Apple's typical pleasing design. Windows users and anyone who demands speed from their 802.11n network will be disappointed.
Apple's new Time Capsule is one of only two devices we know of that incorporates both a wireless router and a hard drive into the same product. The other, a year-and-a-half-old router from Asus, offers neither the same high-speed wireless bandwidth nor as much storage capacity as the Time Capsule, which comes in 500GB (for $299) and 1TB (for $499) varieties. In its niche, then, the Time Capsule is the most advanced product on the market. Its price is also fair compared with a separate router and network-attached hard drive. Mac owners and the space or design conscious should consider the Time Capsule if they're in need of a router upgrade. Windows PC owners should look elsewhere for more advanced storage capabilities, as should anyone that demands fast wireless performance.
Device type: Wireless router with attached hard drive
Network standard: 802.11n (draft), 802.11a/b/g
Bandwidth: 2.4GHz and 5GHz
Operating systems supported: Linux; Mac OS X 10.4 or later (for setup); Windows XP (SP2) or Vista
Security options: WEP; WPA/WPA2; NAT firewalls, MAC address filtering
Features: 3 Gigabit LAN ports; 1 Gigabit WAN port; 1 USB 2.0 port; DHCP support; DDNS
Notable design features: Antenna-less design
Support: One-year warranty; 24-7 toll-free phone support; e-mail support form; FAQs; knowledge base; driver and software downloads
Setup and ease of use
Time Capsule is essentially an Airport Extreme Base Station with a built-in hard drive and an easy-to-use, Mac-only automated backup program. Most of what we said in our review of the original, standalone Airport Extreme Base Station applies to the Time Capsule as far as its networking capabilities. Both products provide you with a 2.4GHz or 5.0GHz 802.11n wireless network. We are happy to report that we were able to connect an Intel-powered Mac Pro, an iMac G5, a Windows Vista-based HP Pavilion tx2000z laptop, and the Windows XP-based Lenovo X300 laptop to the Time Capsule wirelessly with little trouble. Each system was also able to read and write to the Time Capsule's hard drive.
The design of the Time Capsule is clean and visually appealing, and almost identical to the Airport Extreme Base Station. You still get one indicator light up front and a row of ports on the back. That's it. Many routers offer an array of blinking status LEDs, but the Time Capsule gives you only a static green light to let you know that it's working. The backside provides you with a single Gigabit Ethernet port for a connection to your cable or DSL or LAN connection, three Gigabit ports for hard-wired network devices, and a single USB 2.0 input. There's no power button, but you do get a reset button to restore the factory default settings. The power cable (and it's just a cable, not a brick) plugs directly into the back. We should note that while the Time Capsule is basically silent, the top gets hot, especially when the hard drive is moving a lot of data. Be sure to store it in a well-ventilated area.
Apple made the claim that setting up the Time Capsule to manage your network is easy, and if you're comfortable with basic networking concepts, it is. If you don't know whether you have a static IP address or you're unfamiliar with abbreviations like PPP and DHCP, you can still probably navigate Time Capsule's handful of setup screens, thanks to mostly clear English descriptions that accompany each option. You initiate the installation by inserting the Time Capsule CD, and from there (on a Mac) it will update your AirPort Utility, and then prompt you to select various options. Windows drivers are also included on the disc.
With your network established, Windows users should be able to see the hard drive in their network folder, and read and write files to it as with any networked storage device. You can set up a password to connect to the drive, although you get no user management interface like that of the HP MediaSmart Server. You can also access the Time Capsule's drive remotely through a .Mac account, which you have to pay for. The HP Server provides you remote access for free, although it's not a router.
Mac users can use the Time Capsule's hard drive for basic storage as well, but they also get more benefit from Time Capsule than the Windows crowd, due to its interface with Leopard's Time Machine feature. Time Machine lets you set automated backups from the Macs on your network directly to the Time Capsule. It took about two hours to back up a relatively sparse 21GB of data on a Macbook laptop over a wired Gigabit connection to the Time Capsule. Apple has also preset Time Capsule to perform several backups a day for the first week you set it up, several backups a week after the first day, and then throughout each month, until you run out of drive space. Each backup only saves the information that's changed, so you don't have to do the complete multi-gigabyte data transfer every time. You can also tell Time Machine to back up manually whenever you want.
Features
This brings us to the Time Capsule's USB port. The Airport Extreme Base Station had one as well, so much of the functionality is the same. The idea is that you can plug pretty much any networkable USB device into the Time Capsule and share it across your network. It can also accept a USB hub if you want to attach multiple devices. We successfully added a USB flash drive and a USB hard drive, each of which created another distinct drive volume on our network. Apple offers no RAID capability with the Time Capsule (unlike the old Asus router-storage combo product), so it cannot mirror added drives or map them into a contiguous volume. Mirroring a drive already set to backup might be excessive, but it would be useful to create a single volume out of multiple drives.
In addition to adding storage, Apple also touts the USB ports for adding printers to your network. We were able to add a Canon Pixma ip2600 inkjet printer with no trouble, even over a powered USB hub that also had a hard drive connected to it. All of the various Mac- and Windows-based systems on the Time Capsule's network were able to print to it. We also installed a Wi-Fi-enabled Lexmark X7550 to the Time Capsule's network wirelessly. The Time Capsule is not a print server, so if you send a job to the printer while it's printing from another system, you'll simply get an error message, instead of the Time Capsule adding the new job to a queue. That's to be expected, although it's still a bit frustrating, as Apple makes a point to advertise the Time Capsule's suitability for network printing.
You should also not consider the Time Capsule as a one-stop shop for your iTunes library across various systems, nor should you expect it to work with an Apple TV. In other words, a completely centralized Apple home media network is still out of reach. We were able to get an Apple TV onto the Time Capsule's wireless signal, but it would not find any of the iTunes libraries. Further, between the various account management pitfalls and the fact that you're already presumably backing your iTunes library up to the Time Capsule, its media file-management capabilities are also problematic. To be fair, Apple does not advertise Time Capsule as a media server, although we hold out hope that it might improve the possibilities of Time Capsule with a firmware or software update.
One thing we feared about the Time Capsule when we first heard of it is that because it's essentially a closed box, if the hard drive or the router fails, you end up losing both. It's been shown that you can peel off the Time Capsule's rubbery bottom and remove the hard drive yourself, but Apple confirmed for us that even if you were to do that, you couldn't treat the Time Capsule as a standalone router, as the hard drive hosts vital data on it for the networking functionality as well. That's another shortcoming, although Apple assured us that the Time Capsule's "server grade" Hitachi Deskstar hard drive would last a lot longer than the typical desktop or laptop drive.
Performance
Storage write test (via Gigabit Ethernet, in MBps) (Longer bars indicate better performance)
As for its performance, we're happy enough with the Time Capsule's capability as a storage device. Results will vary depending on what kind of connection you use (see the wireless performance below, for example) but when you connect a system to the Time Capsule via a Gigabit Ethernet cable, you should feel comfortable knowing that its data transfer speeds lie within the range of what we expect from other network attached hard drives.
Ixia IxChariot maximum throughput tests (at 15 feet, in Mbps) (Longer bars indicate better performance)
Although we're satisfied with its storage performance, as a wide-bandwidth 802.11n wireless router, the Time Capsule is decidedly mediocre. On the 2.4GHz performance indicated in our charts, the Time Capsule fell behind by a full 20 Mbps on our max throughput test compared with a NetGear RangeMax router. It's also on the lower end of the spectrum when compared on our long range and mixed throughput tests. We don't show 5.0GHz frequency scores for brevity, but our results on those tests scaled in a similar fashion. Anecdotally, backing up and moving data back and forth between the drive and various systems felt reasonably fast, but if you need your network to be especially speedy, our charts show that you have several faster options out there.
Service and support
Apple's service and support support are also unimpressive, but this isn't exactly news. The one-year parts and labor warranty is standard across the industry, but Apple's 90 days of phone support is the shortest coverage plan around. You can get in-person help at an Apple store if you live near one, and online you'll find the standard array of assistance. If you can't find the support you need from Apple's FAQs or troubleshooting document, the Apple user forum is a reliable alternative.
7 out of 10 - Very good Simple, elegant design, easy setup, meets the needs of a lazy user.
As an OS10.5 user I've found that the TC 500gb performs its three functions without hassle: printer sharing, ...
As an OS10.5 user I've found that the TC 500gb performs its three functions without hassle: printer sharing, N network, and remote backups of multiple computers.
The most important feature in my opinion is the out-of-sight-out-of-mind backup. Two weeks ago I lost 2 years of files. I paid the price for being too lazy and too forgetful. Now, I have something that'll be thinking about backups for me.
Another nice feature was the consolidation of the three separate devices that formed my office backup & network: I had a wireless print server, external backup, and router. Now I use only one plug with no brick or wallwart (which all three other devices had).
The limitations are of course what is to be expected when using a wireless network and an Apple device. Range, speed of file transfer, as well lack of user serviceability.
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by Mycroft Jr. (see profile) -
March 5, 2008
4 out of 4 users found this user opinion helpful.
8 out of 10 - Excellent Apple does great
I don't get why a con by the reviewer is advance features are only for Mac users. Did you ...
I don't get why a con by the reviewer is advance features are only for Mac users. Did you expect PC's to have some advance back up program? Apple actually designed a program along with the OS X for people to actually back up their computer. I know that the majority of computer users, both Mac and PC, do not regularly back up. Since Time Machine came out, a lot more Mac users I know back things up.
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by ramenoodles (see profile) -
March 4, 2008
3 out of 3 users found this user opinion helpful.
2 out of 10 - Terrible Ambitious, but overly complex
So here's my experience. Pull it out of the box, there's one power cord. That's it. Plug ...
So here's my experience. Pull it out of the box, there's one power cord. That's it. Plug it in. Cool, my iMac sees the Time Capsule, I'm off and running. Or so I thought.
First, try to update the firmware, that fails for unknown reason.
Second, try to run the Airport Utility through to completion. I get a question about replacing my existing wireless router. I say go for it. The Time Capsule pulls in all of my settings ... sweet!! Oops, now the Airport Utility can't see my Time Capsule anymore even though its only 2 feet away. Rescan, rescan, unplug, try a few more things, still can't recognize the Time Capsule.
Why? Dunno. Options. None, except a call to Tech Support.
Have had similar experiences with another Apple Airport Extreme. For some reason, they just can't seem to get the Wireless ethernet to work correctly. Maybe its me, but seriously, there's nothing to do, but follow the basic instructions!! Apple obscures all the "complexity" so there's no place to really screw it up.
Oh well, back in the box, I'll stick with my trusty Netgear and getting a cheaper harddrive.
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by smitter (see profile) -
July 22, 2008
1 out of 1 users found this user opinion helpful.
10 out of 10 - Perfect A 10 for me
This is a wireless N router and a NAS drive for the same price as a NAS only. WTF is ...
This is a wireless N router and a NAS drive for the same price as a NAS only. WTF is that CNet reviewer smoking? This is by far faster than the NAS only 500gb and dlink wireless g I'm replacing. I don't usually back my data as frequently as I should, now, I'm backing up everyday and feel so good that my data is secure. If laziness is being smart ( as one reviewer twists), then call me lazy :P
The reviewer gave it low points because the advanced features are for OSX Leopard users only?? Review it as a any Mac product then give it a plus for making it compatible for windows users. Anyway if you use windows, then you deserve what you get.
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by BobBobBobBobBobBobBob (see profile) -
March 24, 2008
Connects easily with both apple and windows based laptops.
Fast connection when using both g and n wifi ...
The Good:
Connects easily with both apple and windows based laptops.
Fast connection when using both g and n wifi modes.
Easy to setup NAT for port forwarding.
Easy to share MP3s via Itunes. I know the cnet review said they had trouble, what I did was simply put the mp3s on the Time Capsule hard drive. I then went into Itunes and redirected where to find the mp3s, I did this for my computer running MAC OSX and my girlfriend running Vista and it worked with no problem.
Wifi compatible with Nintendo Wii.
The Bad:
It gets HOT!!!!! I?m not sure if the disk ever stops spinning even when it is not be accessed. But be careful I check mine every day and as soon summer hits
Initial setup can be hard; I actually had to call apple tech support 4 times to finally get it setup correctly.
No wifi compatibility with Xbox 360 only via cable.
Overall:
It is a good product that will probably need a firmware update to do something about how hot it gets.
The hard drive works great and the music that streams from it into Itunes is perfect with no degradation or lag.
9 out of 10 - Spectacular I like this solution, a lot!
The Apple Time Capsule is a virtual back up, set & forget solution I have been wanting for some time. ...
The Apple Time Capsule is a virtual back up, set & forget solution I have been wanting for some time. I ordered this with my new MacBook Pro 2.4 processor. Its schweet.
9 out of 10 - Spectacular EASY TO SETUP! EASY TO USE! HIGHLY RECOMMEND!
This thing rocks! Easy set up and interface make using this a breeze. Very snappy and responsive; i.e. Setting ...
This thing rocks! Easy set up and interface make using this a breeze. Very snappy and responsive; i.e. Setting updates appear immediately (unlike some Belkin routers I have used) Time Machine was easily set up with my MacBook Pro and works like a charm. I recommend this to anyone, especially for backup purposes.
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by bdanowski (see profile) -
March 4, 2008
2 out of 4 users found this user opinion helpful.
9 out of 10 - Spectacular Honestly, there isn't really a peer product...
First of all, I just wanted to say that I think this product is well worth the price. If I ...
First of all, I just wanted to say that I think this product is well worth the price. If I had purchased a 500GB hard drive AND a wireless router AND a wireless adapter for my printer, the prices would have been almost the same...but the Time Capsule is compact and convenient.
So, I would really recommend it. That being said, there is always a wish list that could improve ANY product. For the Time Capsule that would be:
*OPTIONAL wired backup (especially for the first backup) *Printer will sometimes take a while to print *For the money/functionality, it's not that hard to include an audio option (AirTunes) *The unit can get a little hot sometimes
That's about it. For sure though, there the versatility and ease of this product are incomparable, especially with use alongside Time Machine on an a Mac. Plus, students get a discount on it and the AppleCare Warranty covers the Time Capsule!
8 out of 10 - Excellent Great backup/router device! Apple.. keep the great products coming!
I bought this based on reviews for backup purposes. its amazing. Simple, elegant, works, quiet, awesome interface.. apple just keeps ...
I bought this based on reviews for backup purposes. its amazing. Simple, elegant, works, quiet, awesome interface.. apple just keeps coming out with great products. I wish the router could handle multiple streams better, but that could be fixed with a firmware update. no matter what the issues are, however, it still gets the job done. No more windows crashing! Things are smooth salin'!
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by mohanman (see profile) -
July 1, 2008
9 out of 10 - Spectacular Great Product Easy setup
Great fast and easy setup. Had basic network setup in under five minutes. Fast network and intuitive design for the ...
Great fast and easy setup. Had basic network setup in under five minutes. Fast network and intuitive design for the setup menu. Very simple. Just works
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by rjintrepid (see profile) -
April 23, 2008
Manufacturer: Apple Specs: Apple Time Capsule NAS server, 1 TB, PC, Mac, RJ-45, 4 pin USB Type A, Standard, Ethernet, IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, Fast Ethernet, Gigabit Ethernet, IEEE 802.11n (draft)
Manufacturer: Apple Specs: Apple Time Capsule NAS server, 500 GB, PC, Mac, RJ-45, 4 pin USB Type A, Standard, Ethernet, IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, Fast Ethernet, Gigabit Ethernet, IEEE 802.11n (draft)