Logitech ClearChat Wireless PC Headset

• Average user rating: 2.5 stars out of 21 reviews
• My rating: 0 stars

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• 10 stars

  What an Excellent Headset!!!!

  by tripsixmatrix on September 12, 2008

  Pros: Comfortabe when wearing, sound quality, mic quality, build quality

  Cons: USB adapter size, USB adapter can easily be broken, but if you are careful with it, it will be great for many years.

  Summary: After many months of waiting for this item to finally be available, it was. I bought it right away, and it was so easy to hook up/ connect. The sound ...

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  Summary: After many months of waiting for this item to finally be available, it was. I bought it right away, and it was so easy to hook up/ connect. The sound and the mic both are sharp, crisp an clear. I feel like a famous pop singer when I use it. It is very comfortable to wear. And the price that I paid for it is just right! The headset's manufacturer is definitely my favorite computer accessory company to buy from.

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  4 out of 4 users found this user opinion helpful.

• 1 stars

  Save yourself some frustration, do not buy.

  by arwilborn on December 7, 2009

  Pros: Acceptable sound and range, provided you use the USB extender provided

  Cons: The left speaker regularly shorts out an dies in a very short period of use.

  Summary: I have, in a 12 month period of time, purchased two of these headsets. Both headsets, within a 2 month period of time, have lost sound to the left speaker (...

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  Summary: I have, in a 12 month period of time, purchased two of these headsets. Both headsets, within a 2 month period of time, have lost sound to the left speaker (the side with the microphone) and the first headset lost microphone quality 3 months into ownership. I only use this product for Skype conversations and am super meticulous about taking care of my belongings. I have had the first headset replaced by Logitech only to receive another (3rd) headset which lost sound to the left speaker within 6 weeks of use. Logitech, I tried to stick it out...

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  2 out of 2 users found this user opinion helpful.

• 3 stars

  $90 headphones with $9 sound.

  by Zippy1970 on March 28, 2009

  Pros: Installation is a breeze, headsets very comfortable, very good wireless range.

  Cons: Awful sound quality, very soft microphone.

  Summary: I bought these in the Netherlands where they retail for 109 Euro (approx. $140). Needless to say I expected quite a bit from such expensive wireless headphones. I can get ...

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  Summary: I bought these in the Netherlands where they retail for 109 Euro (approx. $140). Needless to say I expected quite a bit from such expensive wireless headphones. I can get wireless Sennheiser headphones for that money - without the microphone of course.
  
  Installation was a breeze and was actually nothing more than plugging in the USB dongle. Windows (XP in my case) recognized it immediately as a USB Audio device and I was up and running in a few seconds. I fired up WinAmp and played some music. Wow. I did not expect such bad quality at all. There was no bass at all and they sounded like cheap sub $10 headphones I buy for my daughter's Nintendo every now and then. Seriously, I bought these headphones to replace $19 wired headphones. Problem is that the sound quality of the Clearchat doesn't even come close to that of those cheap headphones.
  
  Next thing I tried was playing games with these headphones. That was just as big a disaster as playing music. Guns sounded like popping corks and explosions were just one big hiss.
  
  Well then, since these things were called "Clearchat", I figured they were probably optimized for speech. So Skyp was the last test I did. I called "Skype Test Call". This is Skype's free service to test your Skype connection and the sound quality. It's just sort of an answering machine where your call is recorded for about 10 seconds, and it then plays it back to you so you can hear what you sound like to others. Sadly enough, the Clearchat failed here too. If you set Microphone volume to anything lower than maximum, it's just way too soft. On top of that, it sounds like you are talking through a Walkie-Talkie. Ok, that's perhaps a bit exaggerated, but it was again nowhere near the quality I got from the mic on that same $19 wired headset I mentioned earlier.
  
  Needless to say I will be returning this headset on monday because I simply refuse to pay over $100 for a headset this bad.

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  1 out of 1 users found this user opinion helpful.

• 10 stars

  Great wireless headset for VOIP conversations.

  by clayw1pi on January 8, 2009

  Pros: The audio quality out of the microphone is excellent with voip programs tested, i.e., TeamSpeak 2, EchoLink, Qsonet, Skype, CQPhone, and PicoPhone. I don't listen to much music on the computer so only the microphone output was really tested.

  Cons: The earphones get a little tiring after awhile but this is a minor problem and doesn't deteriorate from the excellence of this unit.

  Summary: I've used several wired headsets and this wireless one compares very favorably with my Plantronics ISP100 USB Headset. Microphone out sounds great as does incoming audio. Volume adjustments are ...

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  Summary: I've used several wired headsets and this wireless one compares very favorably with my Plantronics ISP100 USB Headset. Microphone out sounds great as does incoming audio. Volume adjustments are very convenient on the right ear muff as is a mute button. Another nice feature is the red light at the end of the boom mic. This lights up when the mute button is engaged. Recharging of the battery is quick and last for 6 hours.
  
  Distance is rated at 33 feet and this is also an accurate reading. I walked all around my house without losing the sound.
  
  All around this is an excellent headset for communications. As far as music or gaming is concerned, I have no opinion.

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  1 out of 1 users found this user opinion helpful.

• 4 stars

  Not Impressed

  by hamiltonjm on December 31, 2008

  Pros: Comfortable. Convenience of being wireless. Headphones sound pretty good.

  Cons: Mic is horrible. Noise cancellation mic's? It exactly the opposite. People can hear EVERYTHING in the background while I talk, plus, its a very low quality/tinny sound. VERY dissapointed because I am an avid gamer who lives on TeamSpeak/Ventrilo.

  Summary: If you use a mic alot during your normal computer usage, please stay away from this product. My $20 logitec's from Walmart sound 100 times better!

  Summary: If you use a mic alot during your normal computer usage, please stay away from this product. My $20 logitec's from Walmart sound 100 times better!

  1 out of 1 users found this user opinion helpful.

• 9 stars

  Clear chat lives up to its name.

  by dgmerrell on July 11, 2011

  Pros: Clear chat is the clearest headphones I have ever listened to. I listen to a lot of audio books and use Skype.

  Cons: Long play does squeeze the ears a bit.

  Summary: Wouldn't do without them.

  Summary: Wouldn't do without them.

• 7 stars

  Extend the Range of your Headset!

  by SJGooch on March 25, 2011

  Pros: High clarity sound. Hands-free. Mute and volume controls on headset. HInged mic.

  Cons: Bad quality control. Short RF range. Inconvenient sound controls. AGC quiets voice level.

  Summary: I bought a pair of "Logitech ClearChat PC Wireless" mic'd headphones, and they arrived a few days ago. They are great (really!), except for a few things:
  
  1. My "...

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  Summary: I bought a pair of "Logitech ClearChat PC Wireless" mic'd headphones, and they arrived a few days ago. They are great (really!), except for a few things:
  
  1. My "ClearChat PC Wireless" headset is defective. Like so many other reviewers say, Logitech seems to be having quality control (QC) problems with the slip-rings which connect the rotating microphone to the left headphone. My pair don't have intermittent audio like so many other people are complaining about. Mine intermittently and unpredictably automatically turn on the MUTE. It happens when I do nothing, but especially if I happen to 'ever so lightly' brush against the extended microphone, the headset will either go temporarily MUTE, or switch into the MUTE mode all by itself. This happens, although not as often, even when I don't touch the mic. This is particularly annoying when I am in the middle of a phone call. Luckily the MUTE LED lights when they go MUTE, so I can either apologize to the person I am talking to, or press the MUTE button on the right headphone to unmute the unintended MUTE.
  
  I tried exercising the "elbow" joint of the mic to clean the slip-ring contacts, but it didn't help. Apparently the contact springs were bent during assembly, or they're just too small to reach reliably from the stator to the rotor. There is no way to open the product to bend the springs back to fix them.
  
  2. The 10 meter RF range they advertise is quite optimistic. I wanted to be able to do things away from the computer - like wash the dishes - while conversing or listening to music. I live in a wood frame house. There are no walls between my computer and the kitchen. Where I stand at the sink is only 20' (yes, I measured it!) from my computer, and yet the signal was terribly intermittent there.
  
  3. This problem is technically not Logitech's, it is Apple's. But it severely affects the usefulness of the product for anyone who wishes to use the headset. I have a MacBook Pro. The System Preferences "Sound" controls are severely restrictive: To switch the "Output" from my stereo speakers (counterintuitively labeled "Headphone port") to the headset, every time a call comes in I must quickly click my way to the "Sound" controls, set the "Output" to USB, set the "Input" (on a separate page) to USB, and then race back to the phone app to answer the phone (if it's still ringing.)
  
  After concluding chatting, I must do the same procedure in reverse.
  
  There is no apparent way to put any of the pages in the path, above, in the dock to make this procedure faster or more convenient.
  
  4. To add insult to injury, while I'm using the headset, there is absolutely no way to play sound or music from the computer over a phone call to the other party. I can hear it in the headphones, but they can't.
  
  5. The USB Input Sound driver contains an automatic gain control (AGC) feature which can't be turned off. The Logitech mic has an wide frequency range, and the AGC is tuned to broadband sound. Consequently background noise which sounds much quieter than my voice, but contains high frequencies, causes the AGC to temporarily mute my voice.
  
  6. When using the headset to chat, your voice does not get mixed into the headphone signal. Being used to a telephone, I find this very unnatural and disconcerting. This is how I can tell how loud my voice is at the other end of a call. This is also the feedback I count on to see if a phone is connected and working, and it doesn't work.
  
  I called Logitech customer service to see if there was something I didn't understand, or if the headset was supposed to randomly MUTE itself. They told me my unit was defective, and I must return it.
  
  I asked about the reduced RF range. They hemmed and hawed. They wouldn't tell me if the product used spread-spectrum technology. I asked them what kind of antenna was in the "gum-package" USB base-station. They wouldn't tell me. I asked them what the antenna pattern was for the base station. They wouldn't tell me that, either. I don't know why they wouldn't tell me. I was just trying to correct the problems with the Logitech product that the company is apparently unable to.
  
  I proceeded without any RF information. I realized that my computer is located against an outside wall, so everywhere I want to use my headset is on the inside side of that wall. I had already tried raising the height of the base-station, and it helped a little. I taped a piece of aluminum foil on the wall as high as the base-station cord would reach, and then taped the base-station to the aluminum foil. Because the radio waves (both incoming and outgoing) reflect off the aluminum foil, I get approximately a 3 dB gain from locating the transceiver in front of an RF reflector. This significantly extended the effective range of the product, and effectively solved my range problem. Now I'm free to wash the dishes in high-fidelity. (Thrills, eh?)
  
  Any Logitech customer can use aluminum foil (or any electrical conductor) to reflect and shape the radio waves between the base-station and headset.
  
  Now I just have to wait for the replacement headset to arrive, and hope that Logitech's QC on it was better.

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• 7 stars

  does the job

  by zdevil78 on March 18, 2011

  Pros: Good heaset for Skype. very simple to use, sound is adequate for conversation, although I don't have a sensitive enough ear to say if it would be great for music. The USB extension cord is handy for making sure you get line-of-sight reception everywhere

  Cons: One annoying characteristic is the microphone will occasionally stop working all of a sudden, and you then need to unplug and replug the USB. It doesn't happen that often, though, and once the mic is on, it's doesn't seem to cut out in the middle of a ca

• 1 stars

  Left speaker shorts out on all three sets I have owned

  by Hittjett on December 5, 2010

  Pros: Acceptable sound and fairly comfortable.

  Cons: Left speaker shorts out.

  Summary: As others have noted, there is a short that develops in the left speaker after a short time of use. I have owned three sets of these, and I give ...

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  Summary: As others have noted, there is a short that develops in the left speaker after a short time of use. I have owned three sets of these, and I give up. All developed the same problem, no matter how care I was with them. Poorly made. This is the end of my Logitech purchases.

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• 9 stars

  Great Headset! Easy to setup, good range, sounds clear.

  by J25ami on June 29, 2010

  Pros: Plug it in, and it works. I've had mine for over a year and the battery still lasts for a couple hours. I can go downstairs and I don't lose connection. I think this is a great product.

  Cons: Price, but in all fairness they are worth the $75 US I paid.

  Summary: These are a great product. I can play for an entire afternoon without a problem (like 4 hours). If the batteries do ever give out on me, I just plug ...

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  Summary: These are a great product. I can play for an entire afternoon without a problem (like 4 hours). If the batteries do ever give out on me, I just plug the headset back in since I'm sitting here anyway. I love the ease of muting and adjusting the volume. Logitech did a top notch job with these headsets. I have friends with these who have had them longer than I have, and theirs are still working fine 2 years after purchase.

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