Plantronics Voyager Pro
Manufacturer: Plantronics, Inc. Part number: 79800-01
- More product information:
- Editors' review
- User reviews
- Specifications
- Manufacturer info
- Bottom Line:
- The Plantronics Voyager Pro might not look like much, but it has the best sound quality of any Bluetooth headset we've ever tried.
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CNET editors' review
Plantronics Voyager Pro price range: $79.95 - $109.99
- Reviewed by: Nicole Lee
- Reviewed on: 04/22/2009
- Released on: 04/23/2009
The good: The Plantronics Voyager Pro is a comfortable headset with excellent sound quality. It has the best wind noise handling of any Bluetooth headset we've tried to date. It's easy to use and offers value for the money.
The bad: The Plantronics Voyager Pro is bulky and its retro design might turn off some people.
The bottom line: The Plantronics Voyager Pro might not look like much, but it has the best sound quality of any Bluetooth headset we've ever tried.
Four years after its introduction, the Plantronics Voyager 510 still remains one of the most popular Bluetooth headsets Plantronics has ever released. Despite its outdated design and the many more advanced headsets that have come along to replace it, it seems as if the Plantronics Voyager 510 has earned itself an incredibly loyal following primarily because of two things: unbeatable sound quality and comfort. It's one of a few headsets that prize both incoming and outgoing call quality, and even though it's big, you can wear it for many hours without a lot of discomfort.
However, Plantronics hopes to remove the Voyager 510 from the bestseller list with the introduction of quite possibly its best headset yet, the Plantronics Voyager Pro. The Voyager Pro makes no pretensions of its origins with a design straight out of the '90s, complete with a large swiveling boom mic reminiscent of telemarketer headsets. However, the sound quality simply cannot be beat; it's even better than the Aliph Jawbone 2 in our tests. It's also one of a few headsets that can really tackle wind noise without a noticeable loss in voice clarity. And at $99.99, we think the Voyager Pro is definitely worth the money.
If you place the Voyager Pro side by side with the Voyager 510 you will notice the two are nearly identical in terms of style. The whole thing measures 1.8 inches wide (though it's about 4 inches with the boom mic extended) by 2.3 inches long by 0.4 inch thick. Indeed, the Voyager Pro won't win any design awards with its large battery pack that wraps around the back of the ear, and its big swiveling boom mic that is not at all discreet. The Voyager Pro means business and it looks the part.
Despite its bulk, we found the Voyager Pro really easy to wear. Just place the battery pack around the ear, fit in the earpiece, and you're good to go. The arm that extends from the battery pack to the earpiece is very flexible and sits comfortably around the ear, even when we're wearing eyeglasses. The earpiece is covered in a soft rubber ear gel that sits very comfortably in the ear without going too deep in the canal. The Voyager Pro comes with two different size ear gels plus a couple of foam ear bud covers as well.
Extending from the earpiece is the swiveling boom mic. It can be swiveled up to a more compact position, or swiveled out so that the mic is closer to your mouth. You can also rotate the earpiece so that it fits in either ear. The power button is all the way at the back of the battery pack, so you have to reach behind your ear to get to it. The volume rocker is far easier to access, as it is located on top of the headset, at the top part of the ear. The call button is located behind the earpiece. At the tip of the boom mic are two die-cut WindSmart screens that act as a physical barrier against wind noise. A small LED indicator sits above the multifunction button.
We paired the Plantronics Voyager Pro with the Apple iPhone 3G. We tested this in a quiet environment, in a moving vehicle, on a crowded city sidewalk, and right in front of a fan to test the wind noise resistance. We were blown away by the sound quality of this headset in almost all environments. In the quietest environment, we came through loud and clear with a natural sounding voice. Inside a car and on a crowded street, the sound quality is still clear and crisp, with the slightest bit of echo and background hiss and a less natural sounding voice.
The real difference was when we tested the headset in front of the fan (at both low and high speed). Though callers could still hear the wind (they said it sounded a bit like crumpling paper), our voice still came through loud and clear. We tested this for ourselves by calling our voice mail, and indeed, this works. You might have to raise your voice a little to be heard better, but we just spoke in a normal tone and our callers could still hear every word. Indeed, it seems that Plantronics' Audio IQ2 and noise-cancellation technology really does work as advertised.
As for incoming call quality, that was very good as well. Our callers sounded loud and clear with hardly a trace of static or background noise.
The Plantronics Voyager Pro has typical features such as the capability to answer, reject, and end calls; call waiting support; last number redial; call mute; and it has multipoint, which means it can connect up to two devices at once. It has a rated talk time of 6 hours and a rated standby time of 5 days.
User reviews
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Mr. Executive, I hear you Loud and Clear!
by moabdul7 on June 5, 2009
Pros: Quality (incoming, outgoing)
Comfort
Battery LifeCons: Size if anything
Summary: For everyone who is interested in purchasing a bluetooth, please be sure that you outline what is important to you (i.e. usage, looks, etc). Me personally, I use it ...
Summary: For everyone who is interested in purchasing a bluetooth, please be sure that you outline what is important to you (i.e. usage, looks, etc). Me personally, I use it for business travel, I am on the road several weeks a month and use it non-stop. I needed something that had great battery life, comfortable, and was VERY clear to say the least as I travel through airports, crowded streets and high-usage areas. That having been said, I have used this for a few weeks and can say with full confidence that it is by far the best bluetooth I have ever used. It stays on for hours at a time on my ear and candidly, I can not even feel it, its very comfortable and there are times where I forget its on there and have to be reminded of such. As far as jawbone and others, the comfort on this is the best, as far as quality its two-way audio technology is very impressive as far as making things easier for me and the other party to hear everything. The battery life is amazing, it beeps when you have 30 minutes left of talk time to give you the heads up and it only takes 1.5 hours to fully charge.
Some would say that the size is not the sexiest they've ever seen but it depends what your needs are. If your all about business and want a top tier product for the betterment of your case, than you can NOT go wrong with this. If you want to have the slimiest thing on the market, than this is not for you. The look to me is great, the size is great not AMAZING but for me, its not about that, it fits just right, its comfortable, I get a lot of talk time and its crystal clear from jump street. For business its A-plus, its appearance a B if you want to get an idea. I like the fact that you can do voice dialing from it, you can mute phone calls and if you have several mobile phones, you can actually toggle between phones with just one click of a button on the bluetooth without re-syncing or anything.9 out of 9 users found this user opinion helpful.
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You get what you pay for
by toddeezel on July 16, 2009
Pros: Comfortable and stable on ear. Buttons are convenient. Micro USB charger which makes it more compatible with other like devices for charging.
Cons: Bulky, but not as bad as people make it out to be. Noise cancellation is not what I had hoped.
Summary: I went to Best Buy today and bought both the Jawbone Prime and the Plantronics Voyager Pro. Based on other reviews I've read, I expected the Voyager Pro to ...
Summary: I went to Best Buy today and bought both the Jawbone Prime and the Plantronics Voyager Pro. Based on other reviews I've read, I expected the Voyager Pro to far exceed the Jawbone from a technical stand point, but I still wanted to compare. I have been wearing both (one on each ear) for about 3 hours now. I haven't felt the urge to take either one out yet, but I do notice the jawbone more than the Plantronics and obviously the Plantronics is more stable since it wraps around the ear. I was very surprised to find the Plantronics really sucked at eliminating the particular background noise I tested it with, which was music. I called my voice mail and talked with a quiet room, then music at a moderate level, then at a high level with both headsets. When the music was at moderate level, the Plantronics didn't seem to dampen it AT ALL until I started speaking, and then it did reduce it a bit. It did much better reducing the volume when I was playing it loudly, but it would still get louder if i wasn't talking. The jawbone almost completely eliminated the sound all together at both volume levels. Granted I haven't had the chance to test battery life, or wind noise, but I think as far as "ambient" noise goes, the jawbone wins hands down. I also listened to a few saved voice mails I had, one of which was from my grandfather who is a bit quiet since he is getting on in years. I had a bit of a hard time hearing him with the Voyager, but the jawbone had the extra volume needed to make him loud enough. In my opinion, the Voyager just doesn't cut it. Then again, the voyager pro is only $100 and the jawbone is $130 (retail). I know people say you pay for a name, but sometimes, you get what you pay for. This is one of those times. Having said that, I still think it's a good headset, just not as good as the jawbone. That's what I gave the voyager 3.5 stars and the jawbone 4.
9 out of 10 users found this user opinion helpful.
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Good sound but too clunky for practical wear
by reviewgirl on May 7, 2009
Pros: Good sound. Hard to lose as it is much larger than other headsets.
Cons: I feel self-conscious wearing something that prominent. Also, it is so big it is hard to get on and off, especially when I wear my large loopy earrings.
8 out of 12 users found this user opinion helpful.
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After an early test, it certainly sounds the part.
by Jenkster25 on April 24, 2009
Pros: Sounds great in noisy environment.
Cons: Obvious Design drawbacks.
Summary: Product has been on sale a couple of days now at the retail outlet where I work. We decided to crack one open and give it a shot. Since we ...
Summary: Product has been on sale a couple of days now at the retail outlet where I work. We decided to crack one open and give it a shot. Since we no longer carry the Jawbone and are in waiting for the Prime we wanted to see if this Plantronics model really fits the bill as a high-end noise canceling bluetooth. Well, after testing it out with different phone models, inside and outside the store I'm confident in recommending this to customers who want the best available sound quality from their bluetooth. Again, it won't win any design awards, but when performance is your premium the Pro should be at the top of your list.
Despite how bulky this device looks it actually sat comfortably on my ear and like the 510 is much lighter than it appears. We haven't really ran down the battery yet but I'm sure that it will out-last a Jawbone or Blue Ant bluetooth. When you couple more talk time with clearer sound quality that makes the Pro hard to beat.
I'm excited to see what the Prime has to offer.6 out of 7 users found this user opinion helpful.
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I've tried the rest, now I have the best
by jlt3 on October 31, 2009
Pros: 1. Capability and excellence at it's purpose...hands free communication with good background noise cancellation.
2. Battery Life...it actually lasts for the length of time that you need it.
3. Clear and simple controls.Cons: It just flat out works...no negatives in that.
Summary: Before I go into my opinion, I have to note that I've had all of the major, premium headsets. I've had the Jawbone headsets (Original, II, and Prime), ...
Summary: Before I go into my opinion, I have to note that I've had all of the major, premium headsets. I've had the Jawbone headsets (Original, II, and Prime), BlueAnt V1 and Q1, Motorola Endeavor HX1, and now the Plantronics Voyager Pro.
The Jawbone original headset was very good. It was a little bulky, but the technology was good and it worked for me. The earloop was a little fussy and was prone to breaking, but after a few extra earloops via eBay, I was all set for a while. The Jawbone II and Jawbone Prime were not good for me. Both were prone to making me sound like a space alien speaking on a tin can, as well as the fit was bad. In Aliph's attempt to make the device have an improved and sexier design, they made it too small, too light, and with too little spring in the earloop. All of those changes added up to the little nub not touching my cheek when I talked, thus negating one of the main capabilities...noise cancellation. I know that the Prime was supposed to provide 'average' noise cancellation when the sensor nub wasn't touching my face...but that didn't work for me. I'm willing to say that these issues were just mine, but no matter what, it didn't work for me.
The BlueAnts were good...both of them. The voice control capabilities were nice. I have to say that the audio quality was also good. The noise cancellation was pretty good. I rarely had any complaints about audio quality. Additionally, with the Q1, the capability to do firmware upgrades was a great capability and kudos to BlueAnt for building in that capability. More BT headset makers should do that. Once again, the issue was the fit. I couldn't get a good seal of the earpiece in my ear generally because the earloop wasn't very effective in holding the earpiece in place. More importantly, I had 2 Q1s and with both, the part of the device that you put in your ear actually broke! It just separated from the body of the earpiece and was unusable. I did the return dance, and was really done with the Blueants...unless I couldn't find anything better.
I even purchased the Motorola Endeavor HX1. Being a tech nerd, I have had my eye on that bone conduction technology ever since Motorola bought it from Invisio about a year ago or so. About the Motorola, great new technology idea, great fit with the ear springs (they basically wedge the BT device in your ear). The ear springs + the very good earloop = fantastic fit. The on/off switch, the easy to reach/use volume buttons, easy/big multifunction button, etc...all top notch and well designed. The only problem...people could not hear me using the regular Crystal Talk noise cancellation technology, or the new bone conduction technology. Hmmm...great fit/finish, great fit (the deep earpiece didn't bother me at all, but some may not like it)...but missing one core capability...audio quality. To me...audio quality is important in a BT headset...maybe that's just me.
I had consistently read good things about the Voyager Pro (great audio quality, great fit, comfortable, long battery life, easy to use, etc), and had heard the same complaint (kinda big and not as fancy). I have had good experience with Plantronics headsets in the past (with work phones, albeit), and I was already comfortable in Plantronics' capability to make a good headset. For whatever reason, I was a little concerned about the size and expected frumpiness of the headset...then I took a 'grow up' pill and thought about my actual usage and need.
Hmmm...why do I want a BT headset again? Is it an accessory like an earring? Or, is it a mobile device that I use so that I can communicate in a hands-free mode, where I can hear my callers, and they can hear me while i'm on the move? Hmmm...the more I think about it, in a non marketing-polluted way, I realize that it's the latter. So, I took the plunge and purchased the Voyager Pro.
I was surprised that it wasn't actually as big as I thought it would be! Funny thing, the small belt-pouch that I've used for all of my other BT headsets works just fine to the Voyager Pro! Hmmm...nothing like a few 'facts' to confuse you if you've been just listening to the marketing hype.
I did some voicemail tests with me driving (the most common way that I'll use this tool), with music on in the vehicle, and with the headset on for a couple of hours at a time. Wow! As I heard for myself, the audio quality is fantastic. I was driving on the highway at 75mph...in my truck...and the voicemail test showed that none of that noise was audible. In my test, I then turned on the radio at a level that I would never use while on the phone, but I just wanted to see what would happen. Driving in my old truck, at a high rate of speed, on a loud highway, with the radio up loud...and on the voicemail test...good audio with just a few noise artifacts. Excellent work and kudos to Plantronics. Where have you been all my life??
So far so good with the Plantronics.5 out of 5 users found this user opinion helpful.
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Outstanding. Best sound & voice quality of any headset
by hkmon on August 7, 2009
Pros: The voice & sound quality of this headset are better than any headset I have ever owned (including the Blueant Z9i and V1). The headset is comfortable, stable on the ear and, most importantly, provides the best voice quality.
Cons: Not the best looking headset but not as bulky as it appears and the fit and voice/quality far outweigh the aesthetics issue
Summary: 1. Voice & Sound Quality
2. Voice & Sound Quality
3. Voice & Sound Quality
Seriously. If you want the best voice and sound quality from a headset I doubt ...Summary: 1. Voice & Sound Quality
2. Voice & Sound Quality
3. Voice & Sound Quality
Seriously. If you want the best voice and sound quality from a headset I doubt you will find anything near the Plantronics Voyager Pro. I can use the headset in the car, on the street or in various other environments where the Blueant V1 has struggled. Despite the bulky appearance, the headset is actually smaller than it appears. The fit quality is outstanding. I would highly recommended this headset to anyone.4 out of 4 users found this user opinion helpful.
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Very good all-around headset.
by cjjr72984 on May 12, 2009
Pros: 1.) Very durable
2.) Outstanding incoming and outgoing call quality
3.) Blocks out background noise and wind pretty well
4.) Really comfortable and pretty light considering its size.
5.) Battery life is superbCons: 1.) Not the sexiest headset. Plantronics could've easily made it a bit smaller.
Summary: After my previous jawbone 2 had all the earloops break, I decided to look for a newer headset that was durable. I mean, why spend $100+ on a headset that ...
Summary: After my previous jawbone 2 had all the earloops break, I decided to look for a newer headset that was durable. I mean, why spend $100+ on a headset that breaks everytime I drop it. After purchasing the Voyager Pro i'm very happy. The headset itself is not made of cheap plastic like the jawbone so it's very hard to break. It's lightweight for its size and fits very comfortably on the ear. The ear-gel is very soft and doesnt go too far into your ear canal. After sending myself voicemails and talking to my girlfriend the call quality was actually better on the Voyager Pro than talking into my phone. The battery life for me usually lasts 6-7 hrs when talking and about 3 or 4 days on standby which is unbelievable. It does a pretty good job of blocking out noise and ambient wind.
It isn't the most discrete and sexy headset out there but it does its job to give you a great phone conversation while you have your hands free to drive, cook, do chores, etc. After having this headset for almost 2 weeks now, I give it a very high recommendation.4 out of 4 users found this user opinion helpful.
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Good, but I'll stick with the Jawbone
Pros: Sounds great to wearer
Cons: Noise cancellation not as good as Jawbone
Large and heavySummary: I've used the original Jawbone since it's release and just lost it while on a business trip. I needed a quick replacement so I purchased the Voyager Pro. ...
Summary: I've used the original Jawbone since it's release and just lost it while on a business trip. I needed a quick replacement so I purchased the Voyager Pro. It does a good job, in fact the audio for the wearer might be a bit better than the Jawbone BUT - the audio quality for the listener is not as good - and after years of the Jawbone's smaller size - this thing feels huge. It's not uncomfortable as it wraps snugly behind your ear, but still feels very large when worn.
It's good as a backup - but I just placed an order for the Jawbone Prime.3 out of 3 users found this user opinion helpful.
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Finally, a good headset!
by capt124 on May 29, 2009
Pros: Noise reduction is great. Also, the incoming audio is very loud. Actually have my volume at half.
Cons: I wear glasses. A little uncomfortable with them but with the sound quality of this headset, it is worth a little discomfort.
Summary: I drive a truck and have been using Jawbone for over a year. Have tried others, but none have worked as well as the Jawbone till now! This Voyager Pro ...
Summary: I drive a truck and have been using Jawbone for over a year. Have tried others, but none have worked as well as the Jawbone till now! This Voyager Pro will be a favorite for a lot of truck drivers and people in loud environments!
2 out of 2 users found this user opinion helpful.
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1st 24 hours with the Voyager Pro
by rkd46 on October 6, 2009
Pros: Comfortable; GREAT sound quality; easy to use.
Cons: A little large compared to some bluetooths on the market
Summary: First impression is very good. I've tried about 5 or 6 bluetooths over the past 3 years. Motorola, ID Sound, even several Plantronics. They all work Ok, but not ...
Summary: First impression is very good. I've tried about 5 or 6 bluetooths over the past 3 years. Motorola, ID Sound, even several Plantronics. They all work Ok, but not GREAT. All seemed to work well for a while then they would go bad, lots of noise in the background, stop taking a charge, battery wouldn't hold a charge.
Some of the in ear pieces were not all that comfortable in my ear, or would get lose after a while.
This unit is rock solid. I wore it for 3 straight hours today, and had no discomfort or movement.
I used this unit in my office and in my little car with radio on. Everyone said the sound was GREAT, not just good. My son said he didn't even know I was on a ear piece, even in the car. I conclude the reciever end of this unit is PERFECT.
I could hear each call very loud and clear...very important. The user end of this unit is VERY STRONG.
Paring was simple. I pared mine with the LG enV Touch. Voice commands were very good, didn't miss one comand. I can't say that about my other units. I thought it was the phone, but I know believe it was the bluetooth.
Got a good deal on the unit $67.00. I would highly recommend this unit if your looking for comfort and great communication.1 out of 1 users found this user opinion helpful.
Specifications
- Manufacturer: Plantronics, Inc.
- Part number: 79800-01
- Description: Pushing the limits of headset technology, the Voyager PRO is the most advanced noise-canceling Bluetooth headset available. Two noise-canceling microphones on a boom, AudioIQ² technology with its adaptive 20-band equalizer, and three layers of WindSmart technology ensure that you hear every word and that your voice is heard clearly despite the noise around you.
General
- Product Type Headset - Bluetooth 2.1 EDR
- Weight 0.6 oz
- Recommended Use Cellular phone
- Additional Features AudioIQ, QuickPair, 20 band EQ, Mute button, Volume control, Answer/end button, Noise canceling circuit
Headphones
- Headphones Type Headphones - Monaural
- Headphones Form Factor In-ear ear-bud (with over-the-ear mount)
- Connectivity Technology Wireless - Bluetooth 2.1 EDR
- Bluetooth Profiles Headset Profile (HSP), Hands Free Profile (HFP)
- Headphones Ear Pads Included
Microphone
- Type Built-in - Boom
Remote Control
- Type None
Wireless Link
- Transmission Range 33 ft
Miscellaneous
- Included Accessories AC charger, Three soft gel eartips, Foam eartip covers
- Compliant Standards CE, IC, BQB, ETL, FCC, RoHS, WEEE, C-Tick
Power
- Power Device Power adapter - External
- Battery 1 x Headset battery - Rechargeable - Lithium polymer
- Included Qty 1
- Run Time (Up To) 6 hour(s)
- Standby Time 120 hour(s)
Manufacturer Warranty
- Service & Support 1 year warranty
- Service & Support Details Limited warranty - 1 year
Manufacturer info
- Plantronics, Inc.
- Manufacturer profile
- Browse Plantronics, Inc. products on Shopper.com
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- Website: http://plantronics.com/
- Address:
345 Encinal Street
Santa Cruz, California 95060 - Phone: 831-426-5858
- Fax: 831-426-6098
