FAQ
Miscellaneous
- Can I put a cap on the number of leads I receive per month?
- Can a store list OEM and/or refurbished products?
- How many leads can I expect per month?
- What if a store wants to change a price on a site immediately?
- Why can't I list digital cameras and camcorders?
- How do I get a logo to show up?
- What size can my logo be?
- What format should my logo be?
- How do I upload a logo?
- Popular products w/ low merchant coverage
- Can I add text under my price?
- What is our leads filtering policy?
- 1. Can I put a cap on the number of leads I receive per month?
A store cannot place a cap on the number of leads it receives during any month. However, the number of leads a store receives per month can be regulated through proper data file management. CNET stores are invoiced for all clicks or leads received during the entire previous month.
^ top - 2. Can a store list OEM and/or refurbished products?
If you wish to list a refurbished or OEM price, you must designate the product line with an 'R' or 'OEM' in the "merchandise type" field. You can list OEM for all categories except software, no OEM software. Please refer to the feed fields for more details.
^ top - 3. How many leads can I expect per month?
Many factors contribute to the success of a store on CNET sites, including the number of products offered, price, brand name, and quantity and quality of information provided.
^ top - 4. What if a store wants to change a price on a site immediately?
Because of the nature of our systems and the updating processes, CNET sites are limited to processing changes four times daily. A store should have changes ready and posted by these times for the next site rebuild:
9 a.m.
3 p.m.
9 p.m.
3 a.m.
^ top - 5. Why can't I list digital cameras and camcorders?
We are currently at our saturation point for digital camera and camcorder merchants. If we accept anymore merchants at this time, it will drop our currents merchants' lead volume to an unacceptable level.
^ top - 6. How do I get a logo to show up?
Only Premier listings have a logo. If you would like to upgrade, please go to the sales form.
^ top - 7. What size can my logo be?
If you are listing at a Premier level, your logo should be 95x30 pixels.
^ top - 8. What format should my logo be?
Static GIF
^ top - 9. How do I upload a logo?
Please attach and send to merchants@cnet.com.
^ top - 10. Popular products w/ low merchant coverage
LowCoverageProducts.xls
^ top - 11. Can I add text under my price?
Yes, if you are a Preferred or Premier merchant.
^ top - 12. What is our leads filtering policy?
Our leads filtering system is designed to filter out any click activity that appears to be malicious.
Specifically:
* All traffic from CNET internal IPs are filtered
* All traffic with known robot user agents (defined by IAB) are filtered
* Clicks from merchant addresses are filtered out. Each merchant may supply up to 5 domains and 5 IP/netmask combinations for exclusion.
* Any click from a single IP address on a single merchant that occurs more than 25 times in one hour is filtered out.
* Any click from a single BIG ISP address on a single merchant that occurs more than 1000 times in one day is filtered out.
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