FAQ

1. What is Partner Account Center?
A new leads reporting tool (https://partnercenter.cnet.com) we've created that gives you access to your leads data and CBS Interactive product information data via the Web, anytime you'd like.

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2. How do I get a Partner Account Center login?
Please fill out this merchant form.

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3. I forgot my password. What should I do?
Please go to this url: https://partnercenter.cnet.com/LRS/login/forgetPassword.jsp

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4. I can't login. My login doesn't work.
Please fill out this merchant form.

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5. Why don't I see today's data?
Data is only available up to the previous day.

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6. Why don't I see yesterday's data?
There may have been a data outage. Please refer to the Partner Account Center Home Tab for the latest information. If there isn't any message displayed, the data is processing as normal.

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7. Why doesn't the data in Partner Account Center match my monthly invoices?
There might be a slight data discrepancy. Please refer to your monthly invoice for the final click tally.

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8. I am listing on other sites, why can't I view the data for those sites?
Your account may not have been set up to gain access to all sites. Please fill out this merchant form.

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9. I used to get an leads report via email. What happened?
We have discontinued the leads reports via email, but we would like to invite you to join Partner Account Center. Please fill out this merchant form.

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If you can't find the answer above, please fill out this form.