HP Officejet H470wbt Mobile Printer
Manufacturer: HP Part number: CB028A#B1H
- More product information:
- Editors' review
- User reviews
- Specifications
- Product series
- Accessories
- Manufacturer info
- Bottom Line:
- HP markets the Officejet H470wbt to the mobile business professional, but it chose aesthetics over performance. The sleek design and cost-effective cartridges give its rating a slight boost, but the degradation of print quality from the previous model is definitely a deal breaker.
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CNET editors' review
HP Officejet H470wbt Mobile Printer price range: $237.00 - $425.00
- Reviewed by: Justin Yu
- Edited by: Rich Brown
- Reviewed on: 03/31/2008
The good: Relatively fast; low cost per page; sleek new color scheme.
The bad: Poor-quality prints; glitch-prone paper feeder; dSLR owners will miss the CompactFlash port.
The bottom line: HP markets the Officejet H470wbt to the mobile business professional, but it chose aesthetics over performance. The sleek design and cost-effective cartridges give its rating a slight boost, but the degradation of print quality from the previous model is definitely a deal breaker.
Hewlett-Packard recently released its Officejet H470 Mobile Series, an update to its line of portable inkjet printers. The models range from $224 to $314, which isn't cheap, considering the majority of home inkjets cost less than $100. The print quality is also unsatisfactory, which wasn't a surprise but disappointing nonetheless. We wish we could speak better of the H470wbt, the highest-end model in the line, but this new model is an unimpressive update--you'd be better off purchasing its previous incarnation, the HP Deskjet 460c, at a discounted price.
The casing of the Officejet H470wbt is almost identical to the 460c, but this time HP went with a matte black finish instead of silver. Aesthetically, we really enjoy the design of the H470wbt. The corners are contoured and the flaps all neatly fold into the body. When everything is closed, it looks very rugged--if Batman needed a mobile printer, his search would end here.
The printer has most of the necessary ports, like PictBridge USB, standard USB, and a SD/miniSD/MMC slot, but lacks the older model's Compact Flash port. This isn't a big issue since most digital point-and-shoot cameras use SD or Memory Stick media, but users with DSLRs that use CF cards should look toward a more photo-specific traveler like the HP Photosmart A826, that won our Editors' Choice last fall.
The Officejet H470wbt is compact and only slightly smaller than a normal desktop printer, measuring 3.25 inches high, 13.4 inches wide, and 6.45 inches deep. At 4.5 pounds, it's portable enough to fit into a carry-on bag or a briefcase, but you won't want to carry it around all day. The most expensive model in the series also includes a protective sleeve made of vinyl with cutouts for the various ports, but there's no handle or a place to store the cables. There are a total of three models in the Officejet H470 series, and each price jump adds more hardware and versatility. HP omits an IrDA port from the H470s, but if you're dead set on traveling without wires, you can also purchase an 802.11 b/g adapter from HP (since it's not included in the series). To accommodate this option, HP built a network switch onto the back of the unit that's useful for people who constantly travel between their home, office, and remote networks.
| Model | Price | Features |
| H470 | $224 | Base printer |
| H470b | $269 | Includes external lithium-ion battery |
| H470wbt | $314 | Includes external lithium-ion battery, Bluetooth printer adapter, and protective case |
The H470wbt's top cover pops open to reveal the paper input. Similar to the 460c, the feeder can only hold 50 sheets of paper, but that's adequate for printing in a pinch and still more than the Canon Pixma iP90v that can only hold 30 sheets. We would have liked to see a foldout corral arm to catch the prints as they're released by the machine, but the H470wbt retains its shallow paper output cover. We also encountered a similar paper handling problem that we had with the 460c--it had a hard time picking up single sheets of 4x6-inch photo paper when a larger stack was loaded into the feed tray. The arm mechanism struggled to recognize the smaller size and tried to "pick up" the larger 8x10-inch size--after several tries, it gave up and a red LED lit up on the control panel. The problem disappeared when we cut the stack in half.
The H470wbt uses two ink cartridges, one for black ink and another tri-color cartridge. HP offers one compatible black inkjet cartridge that will reportedly produce 500 prints for $19.99, averaging 3.9 cents per page. The color cartridge comes in regular (330 prints) and high capacity (600 prints) for $24.99 and $34.99, averaging 7.5 cents or 5.8 cents per page, respectively. These costs are well within the average price and yield for desktop inkjet printers. Still, we wish that HP had an ink-saving feature like the Canon Pixma iP90v that gives you three options for printing either straight black, save black mode, or composite black.
According to our CNET Labs' speed tests, the H470wbt printed 5.51 pages of black text per minute, one full page faster per minute over its predecessor and slightly slower than the Canon iP90v. Presentation, graphics, and photos speeds stayed the same, slightly edging out the competition in presentation and graphics and lagging a few seconds for photos.
(Shorter bars indicate better performance)
| Photos (Single Sheet) | Graphics (ppm) | Presentation (ppm) | Text (ppm) |
Service and support
HP supports the Officejet H470wbt with a one-year limited warranty. Troubleshooting is also available by phone 24-7 or by e-mail. HP's Web site also offers a host of services, including documentation, drivers downloads and updates, and FAQs.
Find out more about how we test printers.
User reviews
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A good Portable. Reviews judge this printer wrongly
by mg2018 on December 5, 2008
Pros: The problem (some are having with crisp pictures or print) is they are using the wrong cartridges! For Photos, its quite simple,..use the # 99 photo cartridge, not the supplied text cartridge. For exceptional text you have to use #98 cartridge
Cons: None , This is a great portable. The differences between the models are: H740 is basic printer, (no WIFI) the H740b is with a battery and the H740 wbt is wireless /bluetooth.
Summary: Folks just don't take the time to read the manual. Then they complain about poor images. Well, you have to use proper cartridges for what you want the printer ...
Summary: Folks just don't take the time to read the manual. Then they complain about poor images. Well, you have to use proper cartridges for what you want the printer to perform to.
Photo Prints need the Photo cartridge, and no they do not supply you with that cartridge, ( # 99 ) . And for crisp text they recommend using cartridge (#88 ) also not supplied . But they do supply general use cartridges which do a fine job but arent specific for either extreme (the photo quality or the rich text)
So there is the reason many are not so happy with this well performing portable printer. It does very well with the correct cartridges and has superb results. It doesnt perform well with use of the general suppled cartridges however, the manual clearly indicates this, but no one must be taking the time to simply read and utilize their expensive portable properly.
A great portable printer .2 out of 2 users found this user opinion helpful.
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Great color printouts on the run
Pros: Easy setup. Attactive color printouts. Fast print speed. Superb battery life. Attactive design and vinyl cover. Bluetooth connectivity is very convenient (no cable mess). Excellent web site support for drivers. Printer external body tough.
Cons: Jam-prone paper feed. Somewhat bulky and heavy. Spurious (non-actionable) error messages. HP technical support is about as bad as it gets (they don't understand English or know what a printer is). Web site support is ok.
Summary: I bought this printer for use at facilities when a printer is not nearby (or locked out by security) and some use at home. I was amazed at how easy ...
Summary: I bought this printer for use at facilities when a printer is not nearby (or locked out by security) and some use at home. I was amazed at how easy it was to set up, how attractive the color documents were, and how convenient the battery operation was. The main problem with this printer is that the paper jams easily and it generates messages like "Cartridge stuck" that seem to have nothing to do with the printer itself and are probably just a reflection of a new design that hasn't been thoroughly test and used very much in the field (just press continue on the printer if you get this message ... it appears to be meaningless). Printouts need to be monitored carefully in case a jam occurs. However, recovery from jams and other problems is easy and quick. Although the printer jams easily, the paper feed mechanism is very strong and should work with a lot of different kinds of paper (I just use normal weight inkjet printer paper). When printing certain documents with dense graphics, the paper will sometimes curl temporarily when the ink is wet and then get caught on the exit path (this can also happen for no apparent reason, but it is worst with dense graphical printouts). The printer itself is somewhat bulky and heavy, but this is probably a reasonable tradeoff given the performance in print speed and quality. You can have both a USB and Bluetooth connection to the printer at the same time. HP print cartridges are expensive by design (that's how they make their money). However, for occasional light-duty printing it's not much of an issue. If I printed thick reports regularly, I would probably look for a printer that had a lower cost on print cartridges. HP is exploring new lows when it comes to technical support. From what I can tell (this is speculation, but it should give you an idea of the "feel" of the experience), your e-mail message is translated into another language (Chinese would be my guess) and then presented to support personnel along with relevant support articles that can be found in their internal and/or public technical support database that they can select and send to you. This would be fine if the person receiving the message had some idea of typical problems with a printer and could understand your question. This does not appear to be the case. I seriously question whether the person receiving the tech support messages even knows what a printer is or what it does (or has ever seen this printer). This is based on about 4 e-mail contacts concerning the "Cartridge Stuck" message, to which the tech support personnel wanted me to do things like uninstall and reinstall the printer driver even though my printer driver was up-to-date or to run through all kinds of shutdown and reset procedures on the printer when all that is required is just pressing the continue button on the printer (and hopefully a repair of the driver software at some point to either provide more information about what is wrong or to do the equivalent of what the continue button does to reset the error condition).
Specifications
- Manufacturer: HP
- Part number: CB028A#B1H
- Description: The HP Officejet H470 Mobile Printer series is designed for mobile professionals who need a compact and rugged printer offering print speeds and quality equal to that of desktop printers, plus the convenience of a wide range of connectivity options.
General
- Printer Type Compact photo printer - Ink-jet - Color
- Form Factor Desktop
- Width 13.4 in
- Depth 6.5 in
- Height 3.2 in
- Weight 4.6 lbs
Printer
- Inkjet Technology HP Thermal Inkjet
- Ink Palette (Colors) 4-ink
- Connectivity Technology Wired, Wireless
- Interface USB, Bluetooth
- Max Resolution ( B&W ) 1200 dpi x 1200 dpi
- Max Resolution ( Color ) 4800 dpi x 1200 dpi
- Image Enhancement Technology HP PhotoREt III
- Language Simulation PCL 3
Processor
- Processor 192 MHz
RAM
- RAM Installed ( Max ) 32 MB / 32 MB (max)
Card Reader
- Supported Flash Memory Cards MultiMediaCard, SD Memory Card
Media Handling
- Media Type Labels, Envelopes, Index cards, Photo paper, Plain paper, Greeting cards, Transparencies
- Media Sizes Letter A Size (8.5 in x 11 in), Legal (8.5 in x 14 in), Statement (5.5 in x 8.5 in), Executive (7.25 in x 10.5 in), Photo card (4 in x 6 in), Photo card (5 in x 7 in)
- Envelope Sizes US No 10, Monarch
- Card / Label Sizes US 4 x 6 Card (4 in x 6 in), US 5 x 8 Card (5 in x 8 in), US 3 x 5 Card (3 in x 5 in)
- Total Media Capacity 50 sheets
- Media Feeder(s) - 500, 1 x Manual load - A4 (8.25 in x 11.7 in)
Duty Cycle
- Monthly Duty Cycle 500 pages
Telecom
- Modem None
Networking
- Networking None
- Connectivity Technology Cable
Scanner
- Type None
Copier
- Copier Type None
Expansion / Connectivity
- Expansion Slots Total (Free) 1 SD Memory Card
- Interfaces USB
- Connections - USB, 1 x Hi-Speed USB - 4 pin USB Type B
Miscellaneous
- Cables Included 1 x USB cable
- Consumables Included 1 x Ink cartridge ( Black ), 1 x Ink cartridge ( Yellow/cyan/magenta )
- Microsoft Certifications Certified for Windows Vista
Power
- Power Device Power adapter
Software / System Requirements
- Software Included Drivers & Utilities
- OS Required Microsoft Windows 2000, Microsoft Windows XP Professional, Microsoft Windows Vista, Apple Mac OS X 10.3.9, Apple Mac OS X 10.4 or higher, Novell NetWare 5.x, Novell NetWare 6.x, Palm OS, Microsoft Windows Mobile for Pocket PC, Linux
- Peripheral / Interface Devices USB port
Environmental Standards
- EPA Energy Star Compliant Yes
Manufacturer Warranty
- Service & Support 1 year warranty
- Service & Support Details Limited warranty - 1 year
Environmental Parameters
- Min Operating Temperature 32 °F
- Max Operating Temperature 131 °F
- Humidity Range Operating 15 - 95%
CNET Labs' Benchmarks
- CNET Labs Photo Speed Test (pages per minute) 0.57
- CNET Labs Presentation Speed Test (pages per minute) 2.04
- CNET Labs Printer Graphics Speed Test (pages per minute) 1.88
- CNET Labs Text Speed Test (pages per minute) 5.51
Product series
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HP Officejet H470wbt Mobile Printer
Manufacturer: HP
Specs: Compact photo printer - Ink-jet - Color, A4 (8.25 in x 11.7 in), Wired, Wireless, PC, Mac, USB, Bluetooth
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HP Officejet H470b Mobile Printer
Manufacturer: HP
Specs: Compact photo printer - Ink-jet - Color, A4 (8.25 in x 11.7 in), Wired, Wireless, PC, Mac, USB
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HP Officejet H470 Mobile Printer
Manufacturer: HP
Specs: Compact photo printer - Ink-jet - Color, A4 (8.25 in x 11.7 in), Wired, PC, Mac, USB
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HP Officejet H470wf Mobile Printer
Manufacturer: HP
Specs: Compact photo printer - Ink-jet - Color, A4 (8.25 in x 11.7 in), Wired, Wireless, PC, Mac, USB, 802.11b, 802.11g
Accessories
- HP Mobile Printer and Notebook Case - notebook / printer carrying case (32817926)59.43 - 73.99
- HP 802.11 b/g Wireless Printer Adapter - network adapter (32817935)56.90 - 66.83
- IRON ON T SHIRT TRANSFERS 10 SHT PK (357416)11.65 - 17.02
- HP Mobile Printer Sleeve - printer carrying case (32817925)35.05 - 38.00
- HP 94/95 Combo Pack - print cartridge (32149009)33.99 - 55.55
Manufacturer info
- HP
- Manufacturer profile
- Browse HP products on Shopper.com
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- Website: http://www.hp.com
- Address:
3000 Hanover Street, Palo Alto, CA 94304-1185








