HP Photosmart 8750 Professional
Manufacturer: HP Part number: Q5747A
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as of 04/21/2014Refurbished
CNET editors' review
price range: $523.72
- Reviewed by: John Blackford
- Edited by: Lori Grunin
- Reviewed on: 05/25/2005
- Released on: 03/04/2005
The good: Easy to use; media card slots; built-in networking.
The bad: Uses tricolor cartridges instead of individual ink tanks; prints are not water resistant; slow; big, even for a medium-format model.
The bottom line: This is a decent printer for the photo enthusiast or scrapbooker who wants the amenities of a consumer printer in the size of a medium-format model.
All-around, a terrible printer & experience
by sariyd on January 16, 2008
Pros: Decent prints.....when it does print
Cons: Too numerous to summarize concisely.
Summary: I am a professional photographer and was excited to receive the printer (which my gf purchased as a surprise gift/investment for my biz - I personally would have chosen ...
Summary: I am a professional photographer and was excited to receive the printer (which my gf purchased as a surprise gift/investment for my biz - I personally would have chosen Epson). First, the print quality is actually quite good - vibrant colors and accurate tones (but NOT on color portraits!). The downside - ink cartridges ran low VERY QUICKLY; ink ran at end of prints - streaks and smears which is UNACCEPTABLE; when paper was fed from the upper tray a corner would get a nasty nick which I could not sell to clients (feeding from the rear tray resolved this but is very inconvenient since sheets then have to be fed one at a time); skin tones on color portraits never were 100% accurate despite adjustments on Photoshop or Photosmart specs in order to compensate; poor communication between printer and my desktop (HP Media Center m7260n), for ex., printer jobs could not be completed due to 'printer out of paper' when it was not out of paper, leading to lengthy and disruptive attempts to reset the printer job; installation software was A DISASTER (spent 45-60 min on phone w/tech support and got it resolved); due to numerous problems w/printer HP sent a replacement printer which NEVER INSTALLED (literally spent 6+ hrs on phone w/tech support with 4 different reps to try and install the replacement and despite downloaded patches and install software from their website it NEVER installed - tech support admitted it exhausted ALL troubleshooting options and could do nothing else THEN they tried to blame our (HP) desktop which, if true, then how did the first printer finally get installed???). Reps were friendly but ultimately useless and at one point my call was escalated to a tech support 'supervisor' who admitted that he did not have a tech support background and transferred me back to the rep who laughed incredulously at what he heard the 'supervisor' say (it was a 3-way conference call). In the end I spoke with a case manager but HP's PHONE SYSTEM WAS HAVING TECH DIFFICULTIES AND WE COULD NOT COMMUNICATE!!!! REALLY PATHETIC! End of story - we have 2 8750's sitting in our office waiting to be sent back; we're going with Epson. BUYER BEWARE: DON'T GO WITH HP! (but this is only MY experience - you have to have your own experience which may be completely different). I believe I am an intelligent, objective individual and I hold no grudge - just reporting the facts.
3 out of 3 users found this user opinion helpful.
Great photo printer
by tdc100u on September 26, 2005
Pros: 13x19 printing, archival inks, Ethernet connectivity, print heads built in to ink cartrige
Cons: Gigantic, slow, small, expensive ink cartriges
Summary: I replaced my HP 1220c with the 8750 because the 1220c failed after 3 years of great prints. Although I really liked the 1220c, I decided to spend money on ...
Summary: I replaced my HP 1220c with the 8750 because the 1220c failed after 3 years of great prints. Although I really liked the 1220c, I decided to spend money on newer technology instead of getting it fixed. Like the 1220c, the print heads are built right in to the cartridge. The result is virtual trouble-free print head errors over the life of the printer. Unfortunately, the ink tanks are only a fraction of the size of those on the 1220c and cost about the same. I’ve docked the overall score 2 points for that characteristic alone. The tiny tanks are neither suitable in a professional setting or for a home user who likes to print a lot. The redeeming factor is that the ink is archival quality.
Prints made from photos taken by my Minolta Dimage 8 mega pixel camera turned out beautifully on the 13x19 satin paper. In my opinion it is indiscernible from film processed in a quality lab. Although I was happy with the 1220c, the 8750 is a remarkable improvement in terms of print quality (especially subtle shades of gray and in B&W) and has a much more robust print driver. The Photoshop settings I previously set for the 1220c worked perfectly with the driver and required no adjustments. I highly recommend this printer for the avid amateur who wants bigger prints.
3 out of 4 users found this user opinion helpful.
Good printer, Bad drivers
by steveish on March 30, 2006
Pros: Good output on photo papers, very nice grays
Cons: HP needs to make a new driver; doesn't really do borderless prints.
Summary: When you print borderless photos, the driver stretches your work disproportionately (stretched 115% or so lengthwise, and 105% or so in width) and incrementally (as in, it repeats every 10th ...
Summary: When you print borderless photos, the driver stretches your work disproportionately (stretched 115% or so lengthwise, and 105% or so in width) and incrementally (as in, it repeats every 10th line or so). Therefore, the last half inch of your 8.5x11 will be cut off, and the last inch of your 11x17. If you have long diagonal lines in your artwork, they will print out jagged. This only occurs on borderless prints, whether I print from InDesign, Acrobat, or the HP ImageZone software that comes with the printer. If you don't use a borderless setting everything looks great. I thought it was a hardware feed problem and returned the first printer, but the 2nd one does the same thing. Looks like it is a driver problem.
2 out of 3 users found this user opinion helpful.
can't print any borderless documents
by lauriey on March 18, 2008
Pros: it prints word documents just fine
Cons: doesn't print borderless!
Summary: I can not get this printer to print a borderless 8.5 x 11 document. It cuts off the bottom and the right side every time. I have uninstalled and ...
Summary: I can not get this printer to print a borderless 8.5 x 11 document. It cuts off the bottom and the right side every time. I have uninstalled and reinstalled 3 times. I have tried every single setting to no avail. I have made the documents smaller to try and fix this, but it just adds a margin to the top and cuts off the bottom. If anyone can help me, please post a reply. Please?!
1 out of 1 users found this user opinion helpful.
by RU4R33LR8N0W on March 6, 2011
Pros: looks great
Cons: Inevitability of mind-numbing insanity.
Summary: If the US government decided tomorrow to start having 'problem' inmates at Guantanamo Bay try to use this printer (even with the 'help' of hp support); Amnesty International would likely ...
Summary: If the US government decided tomorrow to start having 'problem' inmates at Guantanamo Bay try to use this printer (even with the 'help' of hp support); Amnesty International would likely propose water-boarding as a more humane alternative.
Build quality is awful (but really just what you'd expect from Asia). First off: because it wouldn't recognize that the cartridges that I purchased from hp were legitimate - it would not let me do anything! Even once cartridges were replaced (on my dime) - feed problems that hp support said were either my imagination or caused by mistreatment were finally found (on my dime) to have been caused by the 'deck' on which the tray sits not being attached properly at the factory. I can't blame the assembly worker though...there's only so much you can expect from an eight year old Asian girl.
Very good printer.Text & Photos come out fine. No jams.
by Jowhi on July 4, 2010
Pros: What i liked most is that the printer was very reliable. No breakdowns like some of the other printers i had before.
Cons: What i don't like is this is not a hi tech printer. If you want top of the line photos or need scanning capabilities. Then you will have to buy another printer in the future.
Pretty Bad Experience
by jwengle on March 28, 2010
Pros: When it works, it's fine
Cons: In the middle of printing, the computer can't find it anymore. I've tried it on multiple computers with several different operating systems and end up with the same results.
Summary: I own several HP products, but this one has really soured me on them. All efforts to resolve this through tech support, etc. have just ended up frustrating me more. ...
Summary: I own several HP products, but this one has really soured me on them. All efforts to resolve this through tech support, etc. have just ended up frustrating me more. I'm seriously thinking about taking it outside and shooting it! Definitely wouldn't buy one of these again. I'm sorry I had to give it 1/2 a star rating.
Arrived defective, got customer service run around.
by ngillbanks on September 27, 2007
Pros: Looks pretty on the shelf.
Cons: Doesn't work.
Summary: We purchased one a week ago at a local retailer. It was defective but since it was the last one, we decided to use warranty replacement. To keep it short, ...
Summary: We purchased one a week ago at a local retailer. It was defective but since it was the last one, we decided to use warranty replacement. To keep it short, the tech support was a frustrating waste of time and the replacement has been delayed 3 times. We purchased an extended warranty to get next day shipping but it was sent ground anyway. When we complained, they are sending another via overnight. So 2 printers are on the way via FedEx. I have wasted at least 6 hours on the phone and 2 days home waiting for the delivery. When escalated to 2nd level supervisor, she only offered a pack of photo paper for our inconvenience. The only thing that seem to matter was which internal process was broken and who broke it.Updated
The printer that arrived under warranty replacement seems to be working just fine. I haven't had time to put it through it's paces just yet.
Easy to use, great results
by joefromla on September 9, 2007
Pros: Beautiful prints out of the box
Cons: Expensive inks
Summary: I have had this printer for about a year now, and it is absolutely rock solid. The prints -- which are all that matter -- are vivid, beautiful, deep.
Summary: I have had this printer for about a year now, and it is absolutely rock solid. The prints -- which are all that matter -- are vivid, beautiful, deep.
It is a little large-- but it produces very large prints. The little lcd on top could be brighter and more useful. But if you calibrate your monitor, and tweak the printer driver a hair, the prints come out absolutely as you see them on screen. As someone said, it's a "darkroom in a box." (Maybe it's not perfect enough to give it a 10, but the "1" ratings above are so unfair.)
Spectacular prints, no clogged heads!
by Agiyo on February 24, 2007
Pros: Best black and white I've ever printed, never one problem in extensive use.
Cons: Can't think of any
Summary: I've been a photographer and printer since the early '60s, everything from pure zone system stuff to hard news and pushed Ektachrome. This printer is providing the best results ...
Summary: I've been a photographer and printer since the early '60s, everything from pure zone system stuff to hard news and pushed Ektachrome. This printer is providing the best results I've ever gotten.
Now, I'm using it to print on hand-made paper and make enlarged negatives for Van **** contact prints; it has done everything I have asked of it.
My Epson sits in the garage; the head clogging, metamerism, and sorry tech support are a paragon of poor product.Updated
I was delighted with my HP 8750 when I used it with my last PC, equipped with Windows XP Pro. But that motherboard crashed in the middle of preparing two exhibits, and in desperation I bought an HP---which to my dismay I could get only with Windows Vista.
Everything since then has been an expensive, terribly frustrating and embarrassing disaster.
An HP tech support person told me in early October that there is no full driver for this printer with Vista, and that I should just go back to using XP Professional. She told me their engineers are working on drivers and that they hoped to have one by the end of last month. But they don't.
This is absolutely outrageous, irresponsible behavior on HP's part. Dell has reintroduced the XP option on their machines, and I understand they have software available to revert Vista computers to XP. Would that HP were as responsible---but that might affect upper management's quarterly bonuses.
Never will I buy another HP product.
Updated on Dec 26, 2008I originally rated this printer very highly, but that was before I had to "upgrade" to Vista. HP failed to write a workable driver for almost a year, and the printer has never recovered. It cost me inexpressible anguish as it wasted SO much expensive toner and paper (there are few things in human/silicon history more frustrating than watching this thing refuse to print a photo, but run the paper through anyhow, having printed 6 letters on it).
HP denied the problems until they proclaimed that they'd finally written a driver, of course. WHY on earth, with practices like that, do they think anyone would ever trust them or patronize them ever again?
And through it all, they have continued spamming me, trying to sell me more material to waste. Yeah, right.
This has been a wretched exercise in expensive frustration. Previous to this, I wasted time and material trying to use an almost-equally frustrating Epson. Next step remains to be seen, I need to print, but not to feel like a fool.
Updated on May 1, 2010I humbly retract my earlier favorable review. HP never wrote a driver for Windows Vista, nor for -7, although they claimed they had, and it has turned into a wretched, frustrating waste of money, time and materials. Based on my experience with this printer, and my daughter's two HP laptops that melted their video cards shortly after warranty expired, I conclude that HP's concentration on quarterly profit has completely destroyed whatever responsibility to their customers they may ever have felt.
Moreover, when I called HP support to ask whether a the printer might work with Windows 7 Premium, the person on the phone wouldn't even discuss the matter because the printer is over a year old. She just suggested that I buy another printer.
How HP hopes to be competitive while treating formerly loyal customers like this, driving them away in swarms, I do not understand, but they apparently can't see beyond the next quarterly dividend. Idiots.
- Manufacturer: HP
- Part number: Q5747A
- Description: This ultimate HP 9-ink photo printer is designed for the professional, fine art, portrait and serious amateur photographer who wants finished, professional-quality photos up to 13 x 19 inches to sell, exhibit or admire for generations. The HP Photosmart 8750 series produces 9-ink color prints, provides color management controls and remarkable printer flexibility to produce realistic color and true black-and-white photos true to your vision.
- Packaged Quantity 1
- Printer Type Photo printer - Ink-jet - Ink-jet - Color - Color
- Print Speed up to 19 ppm - Black draft - A4 (8.25 in x 11.7 in),
up to 18 ppm - Color draft - A4 (8.25 in x 11.7 in),
up to 0.9 ppm - Black best - A4 (8.25 in x 11.7 in),
up to 0.9 ppm - Color best - A4 (8.25 in x 11.7 in)
- Connectivity Technology Wired
- Interface USB LAN,
- Max Resolution ( B&W ) 1200 dpi x 1200 dpi 1200 dpi
- Max Resolution ( Color ) 4800 dpi x 1200 dpi 4800 x 1200 dpi
- Image Enhancement Technology HP PhotoREt Pro
- Direct Printing Specifications PictBridge
- Language Simulation PCL 3
- Printer Features Borderless printing
- RAM Installed ( Max ) 64 MB
- Type Card reader
- Supported Flash Memory Cards SD Memory Card,
CompactFlash Card type II,
- Media Type Cards ,
Banner paper ,
Iron-on transfers ,
Plain paper ,
- Media Size Class Other
- Max Media Size Super A3/B (330 x 483 mm)
- Media Sizes 4 in x 6 in,
B5 (6.93 in x 9.83 in),
A5 (5.83 in x 8.25 in),
A4 (8.25 in x 11.7 in),
8 in x 10 in,
B4 (9.83 in x 13.9 in),
A3 (11.7 in x 16.5 in),
Super B (13 in x 19 in),
5 in x 7 in
- Envelope Sizes US No 10 (4.1 in x 9.5 in)
- Media Weight 240 g/m2
- Total Media Capacity 80 sheets
- Media Feeder(s) 1 x Autoload - 80 sheets - Super B (13 in x 19 in)
- Max Media Capacity 80 sheets
- Monthly Duty Cycle (max) 1000 pages 1000 pages
- Modem None
- Networking Print server
- Data Link Protocol Ethernet
- Type None
- Copier Type None
Expansion / Connectivity
- Expansion Bays None
- Connections 1 x Direct print port,
1 x LAN - RJ-45,
1 x USB 2.0
- Microsoft Certifications Certified for Windows Vista
- Power Device Power adapter - External
- Voltage Required AC 120/230 V
- Frequency Required 50/60 Hz
- Power Consumption Operational 83 Watt
- Type None
Software / System Requirements
- OS Required Apple MacOS X 10.1.5,
Apple MacOS X 10.3,
Microsoft Windows 2000 / XP,
Apple MacOS X 10.2
- Service & Support 1 year warranty
- Service & Support Details Limited warranty - 1 year
- Min Operating Temperature 32 °F
- Max Operating Temperature 113 °F
- Humidity Range Operating 5 - 95%
Dimensions & Weight
- Width 25.3 in
- Depth 24.1 in
- Height 10 in
- Weight 26 lbs
- HP 102 - print cartridge (photo) (34832408)14.97 - 45.99
- HP 94/94/95 Tri Pack - print cartridge (34874027)68.99 - 72.99
- HP 96/96/97 Tri Pack - print cartridge (34874039)97.99 - 102.99
- HP 101 with Vivera Ink - print cartridge (photo) (34840219)23.58 - 125.99
- Premium Compatibles print cartridge (35088407)21.71