HP Color LaserJet CP1518ni

• Average user rating: 1.5 stars out of 10 reviews
• My rating: 0 stars

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• 2 stars

  not worth the bother

  by gottaluvamac on October 28, 2008

  Pros: what few sheets DID print properly looked great. Also, the networking setup was ready in seconds with both mac and pcs all on the same network.

  Cons: (eyes rolling and heavy sigh) I started printing flyers on HP glossy paper from Indesign and a pdf file that was 650k in size. I only got to 40 sheets printed and by then, it jammed 3 times, timed out many times, even after turning off the time out.

  Summary: I went online, read many reviews after the fact and found many of the same complaints as I ran into. After the 3rd paper jam and it timed out, I ...

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  Summary: I went online, read many reviews after the fact and found many of the same complaints as I ran into. After the 3rd paper jam and it timed out, I boxed it up and took it back to the store. I'm an experienced graphic artist and computer literate and know macs and pc programs very well and I don't judge electronic equipment based upon a few bad comments and like to see for myself and in this case, I wish I had not wasted my time purchasing it. HP needs to scrap this one and fix the issues. I am also not very opinionated (wink). Just throwing in my 2 cents, take it or leave it :)

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  4 out of 4 users found this user opinion helpful.

• 5 stars

  Ok printer for seldom use, shop around for heavy duty

  by ll865r on December 2, 2008

  Pros: Small form factor, good for tight spaces such as a college dorm or efficiency apartment. 96mb memory included. Color reproduction is good.

  Cons: Slow in color mode, noisy printing. Smart card interface on front is tricky to set up where it can be recognized on a network. Memory release issues when printing with the windows OS spooler turned off.

  Summary: Good for seldom printing, but I would not recommend as a workhorse business printer as advertised. I bought this one with a $100 off on a sales tax holiday, so ...

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  Summary: Good for seldom printing, but I would not recommend as a workhorse business printer as advertised. I bought this one with a $100 off on a sales tax holiday, so I got it for a decent price. First off, when installing the supplied printer drivers, Windows XP pro on several of my machines would not finish the installation due to errors, so I downloaded the driver from HP which worked. Secondly after installing the memory card interfaces on the front of the unit appeared on my network, but would not allow access. Thirdly, the print speed is laboriously slow and the unit itself is rather noisy compared with other laserjets, something I was rather dissapointed by since it has built in networking. (I have an inexpensive black laserjet 1012 when coupled with a HP laserjet network box beats this on hands down on speed) Occassionally it will cycle for no apparent reason. Thinking 96mb would be sufficient for printing needs, I thought I could speed up printing by disabling the spooling feature of windows. This did improve speed but I found after several print jobs that the memory was not being released by the printer.
  
  Overall, Its a good step up from the inkjet models for the occassional use, but for a business workhorse I would pay more for a more reliable model. I have heard the supplied cartridges allow for approximately 750 copies, as compared to the 2500 to 4000 supplied with typical laserjets, so the replacement cartridges are a consideration here.

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  1 out of 1 users found this user opinion helpful.

• 6 stars

  not too bad, for the money

  by petesgalaxy on October 25, 2008

  Pros: easy setup, networked to 6 workstations in no time at all, prints decent, after firmware upgrade and newer drivers installed everything works great. Good buy so far.

  Cons: not the speediest printer in the lot, but i'm not in that big of a hurry. Documentation sucks, but thats why they made google. the single paper feed in front was not explained anywhere, i cant get printer to show up in windows network.

  Summary: if you want a good (not great) color laser printer, for 300 dlrs, 299.95 at local retail store. this is it. As the saying goes, if you want it ...

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  Summary: if you want a good (not great) color laser printer, for 300 dlrs, 299.95 at local retail store. this is it. As the saying goes, if you want it cheap, it aint fast or good. it you want it good, it aint fast or cheap, if you want it fast, it aint good or cheap! but it works for me.

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  1 out of 1 users found this user opinion helpful.

• 1 stars

  Constant paper jams, cycling, thinking...

  by bleahbear on November 18, 2011

  Pros: Prints pretty.

  Cons: Prints 2-5 pages, then jams. No actual jam in the printer, just claims it's jammed. Click "OK" (after doing nothing), "Initiates" for almost a minute, then prints 2-5 more pages. Once in a while will do "Cleaning" for 1-3 minutes.

  Summary: I can say without exaggeration that in the 30 years I've been programming, I've never seen a printer jam as much as this one. Including dot matrix printers ...

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  Summary: I can say without exaggeration that in the 30 years I've been programming, I've never seen a printer jam as much as this one. Including dot matrix printers from the 80's.

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• 2 stars

  Poor performance, inconsistent and very disappointing.

  by bush_marv on December 27, 2010

  Pros: Worked well in the beginning. Speed ok, but understood it wasn't 'fast' when I bought it.

  Cons: Good sprinter, but terrible at long distance. After a year, quality of printing is extremely poor, even after cleaning/adjustments. Expensive cartridges. Noisy. Paper jams with heavier stock paper, especially business cards.

  Summary: When it works, it works well. Hasn't worked well in over a year..... Ink hog. Cartridges don't last long. Will exhaust your color cartridges if "color" is your ...

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  Summary: When it works, it works well. Hasn't worked well in over a year..... Ink hog. Cartridges don't last long. Will exhaust your color cartridges if "color" is your default printing mode. Bought this my small business almost two years in hopes to print my own advertisements, business cards, correspondence, logos, etc. Unfortunately, it worked well for about 6-8months, then has been nothing but a head ache. Unreliable performance. Like a box of chocolates, it's always a surprise when I use it. Goes through cartridges like water, even when managing printing output via b/w and color selections. Even when cartridges indicate plenty of toner, printing quality smears with red shadows. I clean it regularly, but no joy. Based on long-term costs and poor performance, I would not recommend this printer to anyone.

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• 1 stars

  prints great when it wants to

  by briankay12 on April 7, 2010

  Pros: color printing is professional quality althought ink consumption is very high

  Cons: 1/2 the time you need to unplug then plug it back in to get it to print. I've owned this printer for a year and it there is no rhyme nor reason as to when it will and won't print.

  Summary: buy something else

  Summary: buy something else

• 1 stars

  WASTE OF TIME! Got 3 of them, not ONE OF THEM WORKED!!!

  by HPprintersSuck on October 18, 2008

  Pros: NONE. The ONLY reason that I gave it half of a star was because this website wouldn't let me give it zero stars.

  Cons: My first and 3rd printers made horrible screeching noise when turned on, and the prints came out completely black. On the second one, the display and lights didn't even turn on. 3 printers in 1 week, I'd expect 1 of them to work!!!

  Summary: When I first bought the printer directly from HP, they had a $100 instant rebate. I also had a $30 off a purchase of $150 or more from Office Max, ...

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  Summary: When I first bought the printer directly from HP, they had a $100 instant rebate. I also had a $30 off a purchase of $150 or more from Office Max, and I asked if they could match it. They said they would give me an additional $25 off, so I said ok. They told me that they would put notes in the computer, and that when I got the printer, to call back, and they would give me the $25 credit. So I got my first printer, and as soon as I turned it on, it started making horrible screeching noises, and the prints came out entirely black. I called tech support, and they said their system was down and that they couldn't troubleshoot it, so they would just exchange it. (To get a job with HP tech support, don't you have to have a college degree in computers? Shouldn't they have been able to help me without having to read something off of a computer screen that someone else had already typed???) Anyway, the guy transfered me to a customer service rep. She emailed me a return slip. I then asked her about the $25 credit that I was supposed to receive, and she said that I was supposed to get that when I got the printer and it was working, but since I had to exchange it, (and even mentioned that they were doing an exchange for free, like they were doing me some kind of huge favor) that I couldn't get the credit. WHHHHAAAAATTTTT?????? So I argues, and she put me on hold while she checked to see what she could do, then finally came back and said they would do it. So I get my 2nd printer. The lights and the display screen didn't light up or turn on, but the printer did. So I immediately called customer service for a return. The lady told me that I should have called tech support first. I argued back that part of the machine just wouldn't turn on, and that there was nothing that tech support could do to help me with that, and rather than spend another hour on the phone with 5 different people asking me my name, phone number, email address and all that crap just so they can add me to their database for demographic reasons, I called customer service instead. She proceeded to tell me that they couldn't do another exchange, and that they had to completely refund and rebill my credit card. Then when she went to tell me the new price, she told me it was full price again, and that HP stopped doing the rebate I guess a day or 2 ago. I told her that there was NO WAY after THEY sent me 2 BAD PRINTERS that I shoud be expected to pay full price because the sale had stopped. She put me on hold AGAIN to check to see what she could do. (At the company I work for, there wouldn't even be a question on that, we would just automatically DO IT TO HELP THE CUSTOMER). So then she came back, and said that they could do it. I then get my 3rd printer in the mail. It is making the SAME SCREECHING NOISE and printing the copies out all black, just like my first one. I still have yet to call them back on this one. I know I will have to schedule AT LEAST 1 hour out of my day (and that's being generous) to sit on hold. GRRRRR!!!!!!! Not only is the product junk, but the customer service is HORRIBLE!!! If I gave that kind of performance and "I don't give a crap because I'm halfway around the world" attitude in my job, I'd be fired. Seriouslly, think about it, if some big company in India or WHEREVER outsourced working in a call center to people in America, and gave you a phone line that had no direct extension (beleive me, I asked everyone I talked to) AND a policy where they only give you first names (which created a climate of ABSOLUTELY NO ACCOUNTABILITY for the individual helping you) would you really care??? NO!!!! This WHOLE experience has been a nightmare. One of the reasons I bought the printer is I went on a few websites, and it have nothing but good reviews. I plan to go on every website I find that sells this thing and post my experience, in hopes that people will think twice about buying this piece of junk!!!

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• 6 stars

  Nice printer - expensive total cost of ownership.

  by LNEELY on October 2, 2008

  Pros: Decent speed, nice user interface, nice media handling.

  Cons: Toner very hard to find. Very expensive, recycled cartridges not availablle outside of UK. High yield cartrides not available.

  Summary: Bought early on expecting other toner sources to appear in the market to move the HP colorspere cartridge price points down due to competition and to have the abillity to ...

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  Summary: Bought early on expecting other toner sources to appear in the market to move the HP colorspere cartridge price points down due to competition and to have the abillity to be green friendly through recycled cartidges. This market has not appeared. Take the yield numbers with a grain of salt. Most people use color where color is important and for laser color the density per page is greater. This means you are likely using black and white for drafts and text documents. But if you are using color for a Powerpoint slide the numbers of pages per cartridge drop per the higher usage. So don't plan on the cartridge yield number being accurate for your situation. As with cars and cartridges yue MPG may vary. A complete cartridge reload costs more that the street price of the printer. Your MPG/ page counts will vary!

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• 2 stars

  Printer has some major flaws when it prints.

  by nelrid97 on September 14, 2008

  Pros: Easy set-up. CD with instructions was very easy to follow. Love the size and the look. Sample print at store had that WOW factor.

  Cons: When I first saw this printer I was amazed at how crisp the colors were. I am sure all printers have flaws,but for this to happen on 3 printers. 2 printers made grinding noise. I think HP really needs to look at what the common problem was and fix it

  Summary: I first bought this printer at one of the office supply stores. Brought it home, set it up. I wanted to print something on both sides. The screen said the ...

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  Summary: I first bought this printer at one of the office supply stores. Brought it home, set it up. I wanted to print something on both sides. The screen said the printer did not have enough memory. I returned it. Bought one on line at HP store, Very blotchy printing and made a horrible noise - grinding, shipped it back. Another was shipped out, before I could even print anything out the noise was twice as bad as the other one, grinding. The first print - test, was all blue, tried another same thing. Shipped it back. I wanted to use this for my business, but I think I might look at other printers. Will not reccomend this to anyone. I like all my other HP products, but not sure if I'll buy another HP printer. I have spoke to some other people who also are unhappy with HP printers. Quality v Quantity.

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• 9 stars

  wonderful color laser, but messed up HP's Scanner software

  by mkilpatr on July 2, 2008

  Pros: great color, starts up quickly, easy to install, front load, front access makes for clean desk cabinet placement

  Cons: power button buried on the left back corner, printer s/w messed up the HP Scanner s/w but HP On-line Service worked thru the problem and sent me corrected s/w so both work fine now

  Summary: Great little color laser printer. Have had an HP5 Laser forever (and still works), but tired of dried up Photosmart InkJet cartridges. Picked this one up for $199 !! Just beware ...

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  Summary: Great little color laser printer. Have had an HP5 Laser forever (and still works), but tired of dried up Photosmart InkJet cartridges. Picked this one up for $199 !! Just beware the software hiccups, which was odd given all were HP products.

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