HP Color LaserJet CP2025n
Manufacturer: HP Part number: CB494A#ABA
- More product information:
- Editors' review
- User reviews
- Specifications
- Accessories
- Manufacturer info
- Bottom Line:
- Although the HP CP2025n is rather slow to print black documents and is missing supplementary features such as USB-direct printing and wireless, the color laser shines in output quality, and the software holds your hand through a somewhat daunting learning curve. The CP2025n also has a high monthly duty-cycle, so we recommend it to anyone hunting for a workhorse printer to complement an equally diligent work environment.
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CNET editors' review
HP Color LaserJet CP2025n price range: $169.99 - $529.92
- Reviewed by: Justin Yu
- Edited by: John P. Falcone
- Reviewed on: 04/14/2009
The good: Impressive print quality; fast output for color documents; high monthly duty cycle; comprehensive driver features and warranty; easy networking setup.
The bad: Slow black printing; no auto-duplexing; can't print directly from USB thumbdrive or digital camera; lacks wireless connectivity.
The bottom line: Although the HP CP2025n is rather slow to print black documents and is missing supplementary features such as USB-direct printing and wireless, the color laser shines in output quality, and the software holds your hand through a somewhat daunting learning curve. The CP2025n also has a high monthly duty-cycle, so we recommend it to anyone hunting for a workhorse printer to complement an equally diligent work environment.
The Hewlett-Packard Color LaserJet CP2025n is a pricey color laser printer built with the small business owner or work group in mind. At $450, the CP2025n can connect to multiple computers of a wired network, and the printer produces high-quality prints, but it's not without minor faults: the output speed for text and presentation documents is slower than the competition and it's missing an auto-duplexer for double-sided printing. At the same time, HP redeems itself with a toolbox full of helpful settings, instructions, and features that brighten the user experience, not to mention the CP2025n's optimal quality prints. Although it's not perfect, the positives do outweigh the negatives and we recommend the HP CP2025n for offices that need a dependable color laser printer.
Design and features
We're far past hoping for a well designed, attractive laser printer--the CP2025n follows the standard formula: gray hues make up the majority of color (or lack thereof) on the device, and the unit is 12.7 inches tall by 15.9 inches wide by 25.9 inches deep with all the drawers tucked in. At a hefty 50 pounds, the printer requires two sets of arms to move and will definitely take up desk space. Shoppers willing to sacrifice output quality for office space should check out our review of the Samsung CLP-315W.
The front control panel houses a small two-line blacklit LCD for alerts and toner level graphics, a left and right directional pad, a cancel button, and two LEDs to alerts users of low toner and print errors. The LCD itself sits fixed in its position, although we prefer the display on the Brother HL-4040cn that's mounted on a swiveling plate to allow for easier viewing from different angles.

The main paper output tray sits at the bottom of the printer and can hold up to 250 sheets of plain 20-pound paper. There's also a separate 50-sheet manual input tray with adjustable paper guides for longer media, and HP sells an additional 250 sheet tray on its Web site for $50. Conveniently, the printer can detect a wide variety of paper types (envelopes, cardstock, labels, and transparencies) and sizes and will automatically pull from the correct tray to get the job done. Alternatively, the comprehensive driver software lets the user manually control the feeds. HP's ToolboxFX software also shows the status of the device in real time, current toner levels in an estimated percentage remaining, approximate pages remaining, usage trends, and the option to receive e-mail alerts when the printer malfunctions (mainly for IT professionals). Finally, the CP2025n is compatible with a wide variety of operating systems, including Mac, Windows, and Linux 6 or higher. We were also impressed that HP created an exclusive start-up video on the installation CD to facilitate installation and illustrate how to optimize print quality, driver settings, and the like. Few printer manufacturers take the time to establish step-by-step instructions for the consumer, so you'll appreciate the help along the way.
All of the ports necessary to connect the printer to a computer are on the back of the device, including the power plug, a USB port, and an Ethernet jack for wired networking among several computers, and we found it refreshingly simple to establish a connection to our router. As a result, we were able to access the printer from several PCs with no hiccups. We're remiss to see that HP doesn't include a front-loading PictBridge-compatible USB port for direct printing from digital cameras or USB thumbdrives. The printer also can't do automatic double-sided printing since it doesn't have a mechanical duplexer, but the software shows you how to manually achieve the same goal. The top of the front door folds down and rolls out, revealing the four toner cartridges (one black, three color) lined up in a horizontal row that use a single push-to-release tab for installation. We actually prefer this to the bucket style loading on the OKI C3600n, which forces the user to fuss with awkward buttons and springs to replace the cartridges. The HP CP2025n uses a simpler method, using a single push-to-release tab.
HP provides a full set of laser print cartridges in the box, and according to the Web site, a black cartridge with a 3,500-page life span costs $123, while the color version is $121 for 2,800 pages. Strangely, there's no mention of high-capacity cartridges available, so the cost-per-page equation factors out to 3.5 cents per black page and 4.3 cents for a full-color page--about average for today's standard black prints and rather inexpensive for color prints. Finally, the CP2025n's monthly duty cycle (maximum number of pages per month) is reported at 40,000 pages, which will appeal more to small offices and work groups as opposed to the home entrepreneur.
Performance
We compared the HP CP2025n's output speed with four other color lasers and the results vary depending on the type of document printed. For example, the HP is quick to print color text and color graphics at 8.31 and 13.56 pages per minute respectively, but its speed started to wane in the black page tests; it finished behind every other printer aside from the Samsung CLP-315W in the black text and presentation tests. Applied to real life, businesses printing a large portion of color documents will be satisfied with the print speed of the CP2025n, but the Brother HL-4040CN offers much faster all-around output.
(Longer bars indicate better performance)
| Color Graphics | Presentation | Color text speed | Black Text |
The CP2025n makes a more consistent argument for compelling output quality rather than speed. Both black graphics and color spectrums appear to be solid and well formed with crisp lineation and clean edges. As expected, the black toner produces slightly more visually appealing text in smaller fonts than the color toner, but this printer remains true to the quality we expect from a professional laser. We're particularly impressed with the graphical representations in our test subjects, which came out smooth and sharp, much better in comparison to the last color laser on the bench, the OKI C3600n.
Service and support
In conjunction with all the services built into the driver software, HP also offers an online version of its Easy Printer Care Software that alleviates stress from IT professionals responsible for taking of up to 20 HP printers in one office. The bundle lets you manage multiple printers from one aggregated tool, with provisions for monitoring and reordering toner cartridges, overseeing print jobs and private passwords, analyzing user information, and offering instructions on how to preemptively troubleshoot foreseeable mechanical failures. In addition to HP's comprehensive one-year warranty, which includes 24-7 toll-free phone support and live Webchat during weekdays, HP's Web site also contains downloadable drivers, software, and manuals; e-mail tech support; FAQs; and a troubleshooting guide.
Find out more about how we test printers.
User reviews
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I hate HP tech support!!!
by dpyeon on January 26, 2010
Pros: Working until you have any small problem.
Cons: - When having any problem, you are doomed.
- And you still have to pay astronomical price for cartridges.Summary: There are many good functional printers with good tech support. But not this one.
Summary: There are many good functional printers with good tech support. But not this one.
2 out of 2 users found this user opinion helpful.
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Does the job. Reliable.
by waltnjulie on September 20, 2011
Pros: Results look good. Not prone to paper jams or other nuisance problems.
Cons: If the paper slips through the wrong way....trouble. There's a plastic panel that hand-fed paper is supposed to go on top of...if it doesn't, you can break your paper feed.
Summary: Thinking about replacing mine with the same model.
Summary: Thinking about replacing mine with the same model.
1 out of 1 users found this user opinion helpful.
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Great Reliable Workhorse Printer for Small Business!
by mindyks on June 12, 2011
Pros: This printer is extremely reliable. I have used it for two tax seasons, and it has printed hundreds of tax returns (many 20 pages or more) without jamming or otherwise messing up. The print is clear and clean.
Cons: It sometimes goes through a cleaning cycle in the middle of printing, which can slow you down. The color is good, but not brilliant.
Summary: This is a great, reliable printer for a small office, where most of the prinnting is text and not graphics.
Summary: This is a great, reliable printer for a small office, where most of the prinnting is text and not graphics.
1 out of 1 users found this user opinion helpful.
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does everything it says it does.
by dinoguy10 on May 5, 2011
Pros: easy to set up and use, print quality, speed, and features above average
Cons: ink is costly unless you use compatible.
Summary: a great compromise between large office features and home office affordability. However, as with all compromises, there are other machines that will function better or cheaper for certain applications.
Summary: a great compromise between large office features and home office affordability. However, as with all compromises, there are other machines that will function better or cheaper for certain applications.
1 out of 1 users found this user opinion helpful.
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Super easy setup with Mac.
by texasnan on March 15, 2010
Pros: Connected to my network and was able to print from my iMac and PC within minutes. No compatibility problems with Mac so far. Just want to see if there are updated drivers to support Snow Leopard.
Cons: Printer is very heavy. Cartridges are expensive, but since I don't print that much, they will hopefully last a long time.
Summary: Great printer so far. Networks easily, connects to both PC and Mac with no issues.
Summary: Great printer so far. Networks easily, connects to both PC and Mac with no issues.
1 out of 1 users found this user opinion helpful.
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Poor color quality
by emannh on March 8, 2011
Pros: Cheap, B&W printing acceptable
Cons: poor color representation, slow, very slow added memory and did not improve speed, paper try does NOT hold a complete ream of paper??
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HP 1200 printer cheap and will break/burn out quickly
by popwisdom222 on November 15, 2010
Pros: It was cheap. But you get what you pay for.
Cons: The tech support is terrible! I have a simple blinking light for replacement of ink cartridge or a open door but both are fine. Tech support wants me to pay extra "fee" for info. To bad computers/technology is not built to last!
Summary: HP printers are not built to last. Bad service!
Summary: HP printers are not built to last. Bad service!
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Prints good, but both printer and Ink is expensive
by holdcraftm on April 19, 2010
Pros: Good print quality, fairly quite operation.
Cons: Ink costs too high. Tech and Driver support non-existent to poor. Don't expect HP to upgrade printer drivers if you move to a new operating system. I went from XP to Vista, HP did not upgrade the printer drivers for my fully functional HP PSC 950
Summary: If you like paying $50 to $75 for ink every month or two, this printer is for you. HP doesn't make their money selling you a printer, they make ...
Summary: If you like paying $50 to $75 for ink every month or two, this printer is for you. HP doesn't make their money selling you a printer, they make their money overcharging you for Ink.
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Exploitation personified
by Namnic on November 15, 2009
Pros: The duplexer works very well.
Cons: Cartridges cost more than a new printer WITH cartridges. Forget about getting anywhere near the trumpeted 2,800 pages per cartridge. Tray comes out too easily and is flimsy.
Summary: I bought this printer with a duplexer, then cheaper than one without duplexing. That inconsistency should have warned me! The cartridges are off the chart expensive. The printer gets very ...
Summary: I bought this printer with a duplexer, then cheaper than one without duplexing. That inconsistency should have warned me! The cartridges are off the chart expensive. The printer gets very hot when doing big jobs.
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Good Printer
by gzbsds on April 16, 2009
Pros: For a color printer, the price is right. Also, I only use HP Printers in my home.
Cons: User needs more training.
Summary: Easy to set up. Only issue I had is that I am using Norton 360 and I had temporary disable Norton to set printer up.
Summary: Easy to set up. Only issue I had is that I am using Norton 360 and I had temporary disable Norton to set printer up.
Specifications
- Manufacturer: HP
- Part number: CB494A#ABA
- Description: Enjoy color printing without sacrificing speed with the HP Color LaserJet CP2025 Printer series. Get your output and return to work quickly with fast black and color print speeds of up to 21 pages per minute (ppm) on letter-size paper. Start fast and finish sooner. Typical office print job time to completion can be nearly three times faster with Instant-on technology. Avoid interruptions and increase productivity with proactive printer management. HP ToolboxFX provides easy access to printer settings, status information, the user guide, and self-help and troubleshooting tips. Easily share the printer and efficiently utilize resources with built-in Ethernet/Fast Ethernet networking.
General
- Printer Type Workgroup printer - Laser - Color
- Width 15.9 in
- Depth 17.9 in
- Height 12.7 in
- Weight 50 lbs
- Localization English / United States
Printer
- Print Speed up to 21 ppm - B/W - Letter A Size (8.5 in x 11 in),
up to 21 ppm - Color - Letter A Size (8.5 in x 11 in) - Built-in Devices Status LCD
- Connectivity Technology Wired
- Interface USB,
Ethernet 10/100Base-TX - Max Resolution ( B&W ) 600 dpi x 600 dpi
- Max Resolution ( Color ) 600 dpi x 600 dpi
- Image Enhancement Technology HP ImageREt 3600
- PostScript Support Standard
- Language Simulation PCL 6,
PCL 5C,
PostScript 3 - Fonts Included 80 x TrueType
- Printer Features HP ColorSphere Toner
- Media Handling 50-sheet multipurpose tray,
250-sheet input tray Processor
- Processor 540 MHz
RAM
- RAM Installed ( Max ) 128 MB / 384 MB (max)
- Technology DDR2 SDRAM
Media Handling
- Media Type Cards ,
Bond paper ,
Recycled paper ,
Transparencies ,
Envelopes ,
Glossy paper ,
Labels ,
Plain paper ,
Photo paper - Media Sizes Executive (7.25 in x 10.5 in),
Legal (8.5 in x 14 in),
Letter A Size (8.5 in x 11 in) - Envelope Sizes US No 10 (4.1 in x 9.5 in),
Monarch (3.87 in x 7.5 in) - Media Weight 60 g/m2 - 220 g/m2
- Total Media Capacity 300 sheets
- Media Feeder(s) 1 x Autoload - 50 sheets - Legal (8.5 in x 14 in),
1 x Autoload - 250 sheets - Legal (8.5 in x 14 in) - Max Media Capacity 550 sheets
- Output Trays Capacity 150 sheets
Duty Cycle
- Monthly Duty Cycle 40000 pages
- Recommended Monthly Volume 750 - 2000 pages
Telecom
- Modem None
Networking
- Networking Print server - Integrated
- Connectivity Technology Wired
- Data Link Protocol Fast Ethernet,
Ethernet Scanner
- Type None
Copier
- Copier Type None
Expansion / Connectivity
- Expansion Slot(s) 1 (total) / 1 (free) x Memory
- Connections 1 x Hi-Speed USB - 4 pin USB Type B,
1 x Network - Ethernet 10Base-T/100Base-TX - RJ-45 Miscellaneous
- Consumables Included 1 x Toner cartridge ( Black ) - up to 1200 pages,
1 x Toner cartridge ( Cyan ) - up to 1200 pages,
1 x Toner cartridge ( Magenta ) - up to 1200 pages,
1 x Toner cartridge ( Yellow ) - up to 1200 pages - Microsoft Certifications Works with Windows Vista
- Compliant Standards FCC CFR47 Part 15 B,
CISPR 22,
EN 61000-3-2,
cUL,
UL,
IEC 60950-1,
EN55024,
EN 61000-3-3,
ICES-003,
IEC 60825-1,
EN55022 Class B Power
- Power Device Power supply - Internal
- Voltage Required AC 120 V
- Frequency Required 60 Hz
- Power Consumption Operational 445 Watt
- Power Consumption Stand by / Sleep 6.7 Watt
Battery
- Type None
Software / System Requirements
- OS Required Microsoft Windows 2000 ,
Microsoft Windows Server 2003 ,
Apple MacOS X 10.3 ,
Microsoft Windows XP Home Edition ,
Microsoft Windows XP Professional ,
Apple MacOS X 10.2.8 ,
Microsoft Windows Vista ,
Microsoft Windows XP 64-bit Edition ,
Apple MacOS X 10.4 or later Environmental Standards
- ENERGY STAR Qualified Yes
Environmental Parameters
- Min Operating Temperature 59 °F
- Max Operating Temperature 80.6 °F
- Humidity Range Operating 20 - 70%
- Sound Emission (Operating) 54 dBA
Manufacturer Warranty
- Service & Support 1 year warranty
- Service & Support Details Limited warranty - 1 year,
Technical support - Web support - 1 year,
Technical support - Phone consulting - 1 year
Accessories
Manufacturer info
- Manufacturer profile
- Browse HP products on Shopper.com
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- Manufacturer:HP
- Address:
3000 Hanover Street, Palo Alto, CA 94304-1185


