Zune HD (16GB - black)
Manufacturer: Microsoft Part number: EHD-00001
- More product information:
- Editors' review
- User reviews
- Specifications
- Product series
- Manufacturer info
- Bottom Line:
- The Zune HD delivers one of the best portable music and video experiences money can buy. At a time when many people have shifted their focus to games and applications, providing a killer media experience may not be enough for potential Zune buyers.
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CNET editors' review
Zune HD (16GB - black) price range: $229.00 - $288.93
- Reviewed by: Donald Bell
- Reviewed on: 09/17/2009
- Released on: 09/15/2009
The good: The Zune HD's brilliant OLED display, HD Radio tuner, long battery life, movie rentals, and subscription music integration finally give iPod expatriates something to shout about.
The bad: You still can't use the Zune with a Mac, Marketplace purchases require "Microsoft Points," video format support is limited, audio quality lacks advanced controls, you'll need to purchase a dock accessory for HD video output, application and game selection stinks, and the recommended music subscription plan puts the real-world cost higher than the iPod.
The bottom line: The Zune HD delivers one of the best portable music and video experiences money can buy. At a time when many people have shifted their focus to games and applications, providing a killer media experience may not be enough for potential Zune buyers.
User reviews
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Good Starting Point
by hawknj on September 20, 2009
Pros: OLED Screen
Thin
Light
Fun to use
Well thought outCons: No video playlist
No Amazon Unbox Support
Ear Buds poor look
Video file support lackingSummary: I have spent 2 days working with the Zune HD
16gigs unit. Here is my impressions. THis unit
is a good starting point. THere is a lot to love
about ...Summary: I have spent 2 days working with the Zune HD
16gigs unit. Here is my impressions. THis unit
is a good starting point. THere is a lot to love
about the unit and some things that make you
think why? The feel of the unit is amazing it is
very thin and light it makes you wonder is this
really going to play everything I throw at it?
Well truning it on for the first time you look
at it and go "WOW" what a screen. I have owed a
long list of mps players including Zen vision W
Ipood touch (1G) Iphone (1g) and the Archos 5
tablet. Until this point the Archos had the best
looking screen. Now the Zune HD takes first
place.
Touch response was great at times I felt is was
a bit too touchy but I am getting use to it. To
me the touch is read faster then on apple
players not saying everything launches faster.
Apps do take a long load time and they almost
feel like and after thought they just do not
seem to blend in as well as on the touch. Music
play back is great. I am a bit disapointed with
the ear buds included I think MS could have
steped it up and give a better classyer pair
they seem like a let down compared to the
player. And why no cleaning cloth? This should
have been included in the packageing.
Video playback is where I spent a lot of time
here was a mixed bag of success and failure.
Having owned several other players 1 being the
Zen Vision W I have a nice collection of
video's. Must of these came from Amazon Unbox
and I have yet to get them on to the unit. This
I feel is hurting the ZUNE Hd compared to the
video offerings from apple I would think being
able to use Amazon Unbox right away would be a
very impotant thing. MS market place has a very
poor offering of videos both movies and TV Shows
and MS can use the Amazon site to show off thier
units. Along with the weak video offerings I am
wondering why on the Zune HD can you not make a
video playlist this hurts big time. Now you can
not do it on the Zen Vision W and it took an
upgrade to do it on the Touch but now it is
something expaected out of the box why wait for
an update this makes no sense.
Continue with video problems it is know that
Apple has removed DRM from a lot of the music
videos on thier site and since I owned a touch I
wanted to wathc these on my Zune HD. Now they
will play in the Zune HD Software on your
computer but try to transfer them to the unit
and you hit a wall. I had to come up with a work
around that required me to convert all my DRM
free videos with the use of my Creative Zen
software this took time and there is no reason
as to why. Once converted they do look great.
Ok now let's look at the browser. It is a bit
weak could be alot better. I am not sure if it
is my home network or the unit but it kept
loosing connection when loading pages. This adds
to the load time which is slower then on the
Touch. I still plan on doing more work with the
browser right now I would say it is ok.
My review title says it all this is a good
starting point for MS something I think should
have been done before it was shipped (Amazon
Unbox, Video playlist) and a better use of the
App store. It is great everything is free but
there is no killer app in the store yet. I would
like to see MS to quickly add a few things one
being a PIM app after all they are the makers
outlook so I would like to carry my contacts and
stuff right on my Zune HD.
Should you buy it that is a tough call if yuo
want to get in on the ground floor of a new hot
product and can accept that growth may or may
not come quickly then you will love playing with
it. If you want a more finshed product that has
a base in placed then you must go to Apple just
be warned you are tradeing in tommrow tech for
yesterdays tech if you do so.4 out of 4 users found this user opinion helpful.
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Excellent user interface, cool design very thin
by deitiphobia on September 19, 2009
Pros: Really bright screen! So much better than 2nd Gen Zunes and even iPod Touch and iPhone.
I love all of the album art and album info you can access. It takes the best of the Zune software on the computer and puts it onto the actual Zune. Very cool.Cons: Not allot of apps at launch. Facebook and twitter apps are coming in november but would have been great to have them at launch.
Web browser is nice but kind of slow. Hopefully things they will fix via updates in the near future.Summary: I have owned Zune 30 gig, Zune 8 gig and now ZuneHD. All have been great! Solidly built products with excellent software. I have confidence that Zune build quality is ...
Summary: I have owned Zune 30 gig, Zune 8 gig and now ZuneHD. All have been great! Solidly built products with excellent software. I have confidence that Zune build quality is excellent as well, all of my Zune's still work without any problems!
Zune software has some great improvements as well this time around. Aside from the hardware, the software is a component that is largely being under reported. The hardware is only one piece of the puzzle. The software on the computer is amazing! It works great and is easy to use. New Zune video rentals start playback almost instantly even though it's HD quality!!!
If you are a music lover, the Zune pass is incredible. $15 a month gives you 10 purchase credits and unlimited access to entire catalog! So essentially you paying $5 extra a month for access to entire catalog! Zune pass makes it really cool to explore new bands and such as you can just download what you want whenever you want. If yo like what you hear you can use your 10 credits to purchase it. Contrary to popular belief, you can also just use the Zune software to buy MP3 songs just like iTunes. You don't have to get the Zune pass and just buy songs if that's your thing...but trust me...the Zune pass is so worth it. Give it a try. Zune pass alone is the #1 reason why I can't use an iPod of any sort for my music. I think the iPhone is great as a phone, but for a long time now...the Zune ecosystem is much more compelling for music lovers, giving you access to just about everything for only $5 extra a month! Why apple doesn't do this is beyond me.4 out of 4 users found this user opinion helpful.
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Great MP3 Player!
by saodell03 on September 25, 2009
Pros: Zune Marketplace is awesome! With zunepass you can search and stream music straight to the player.
OLED screen looks fantastic!
Lightweight, Portable
Battery LifeCons: Havent figured out if it has a standby mode. Cant figure out how to make it continue where it was in a playlist when you shut it off and turn it back on. The screen seems to get dirty quickly. Marketplace lacks applications. Browser seems slow.
Summary: I love this player. I really didnt want to get an Ipod and have been pleasantly suprised with the performance of this player. I like the Zune player on my ...
Summary: I love this player. I really didnt want to get an Ipod and have been pleasantly suprised with the performance of this player. I like the Zune player on my desktop too. I was able to keep all of my existing windows media files without converting them to an Apple friendly format. Would definitely recommend to others.
3 out of 3 users found this user opinion helpful.
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Amazing music player and can only improve from here
by AlexKotewa on September 19, 2009
Pros: The screen is great, and you can look at new artists while on the device, music playback is amazing, and the software is a million times better that itunes. If you love music, you will love this!
Cons: The internet browser is kinda slow, can't open multiple tabs, and if you have wifi on while doing other stuff the battery seems to go very fast. You can't watch youtube, but hopefully they come with an update that fixes this stuff soon.
Summary: It is a brand new product, but i love mine and my only wish is they release an update fixing the internet browser. Try using one of these before you ...
Summary: It is a brand new product, but i love mine and my only wish is they release an update fixing the internet browser. Try using one of these before you get an ipod, unless you like wasting money on games that get old fast. Don't blame its app store, apple has had theirs for years, and microsoft just made theirs, and they have announced everyday people can start making apps soon. This thing can only improve it greatness from here on.
3 out of 3 users found this user opinion helpful.
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Almost madly in love with it
by dianemarie123 on May 26, 2010
Pros: Attractive, nice and sturdy (not cheap plastic like Sansa), amazing sound, even more amazing video, apps are fun, controls are easy to learn even though I wasn't used to a touch screen, apps are fun.
Cons: Really disappointing availability of music with Zune Pass.
Summary: So I had an aging Creative Zen player (starting to freeze all the time) and a Rhapsody To Go subscription. Coincidentally, my teenage son had a careless incident that sent ...
Summary: So I had an aging Creative Zen player (starting to freeze all the time) and a Rhapsody To Go subscription. Coincidentally, my teenage son had a careless incident that sent his Creative Zen player to MP3 Heaven. I looked at the list of players Rhapsody To Go supports now and found it had shrunk to almost nothing, and Napster wasn't much better, so I figured it was time to transition to something that wouldn't break me financially like Itunes would.
The player itself is very attractive, seems sturdy, I love having the home key right in front. It took a while to get used to the touch screen but not as long as I thought. The apps are fun (yeah, I know they don't have as much as Ipods, but this is the first player I've had with any apps, so I'm happy). Sound +is amazing, I'm hearing things in my music I've never heard before, but these earbuds must have been designed by a sadist. After two hours my ear canals are throbbing.
So I got home on Sunday afternoon with my new player, whip out my Visa to start the Zune pass, and settle down for an afternoon of happy downloading. This is where my spirits were crushed. More than half of the albums I subscribed to on Rhapsody (actually probably more like 75%) were either not available at all or only available for purchase with the Zune pass, and my tastes aren't that obscure, mostly just Broadway and classical stuff. Frankly, if I hadn't accidentally discovered how to stream the MP3s for free from the Marketplace, this thing would've gone back to Best Buy on Monday.2 out of 2 users found this user opinion helpful.
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The iPod rival people have been waiting for.
by MosquitoBytes on March 22, 2010
Pros: Sleek, slim design, beautiful display, HD radio tuner, Zune marketplace access via Wi-fi
Cons: Barely any decent apps
Summary: Let's make one thing clear first; I am an avid opponent of the iPod. While I don't think it's a bad product by any means, I find ...
Summary: Let's make one thing clear first; I am an avid opponent of the iPod. While I don't think it's a bad product by any means, I find their humongous, blind following (as well as annoying advertising campaign) off-putting. However, I never thought there would be another media player that would actually compete with it. The 1st generation Zune had a decent idea, but by that time, Apple was ready to shock the world with the iPod Touch. It took 4 years, but I think the new Zune HD lineup has the ammo to actually fight back.
I can't believe I gushed about the Zune HD and didn't talk about the amazing battery life. I charge mine roughly once every 5 days while using it in my car on a daily basis, as well as for the occasional video. I hope it stays like this forever.
All of the features of the original Zune are still present, but Microsoft was smart to see what the newest line of iPods was capable of doing, and do it one better. That one would definitely have to be the HD radio tuner. The sound is great, and an untrained ear would definitely confuse it for an mp3. Plus, it shares the HD radio feature of grabbing songs you hear on the radio, and saving them for download the next time you hook up the Zune to the marketplace.
The screen is gorgeous to look at, and a breeze to navigate. It was mentioned that controlling volume on the go is a little difficult with it being completely based on the touch screen, but the buttons are so big that it only becomes an issue if you can't actually look at it. Videos look fantastic, with no stuttering.
Now we get to the one ***** in the armor: the apps. It's a smart idea to have the option for apps, as it seems to be all that the iTouch/iPhone kids talk about now. The only problem is that there ISN'T any. The Zune HD has been on the market for over half a year now as of this writing, and you can count almost all of the available Marketplace apps on your fingers. What's worse, the apps that are available are certainly less than stellar; there's a few decent games, and almost NO useful utilities. What's that, iTouch owner? You can look up restaurant reviews on your device? Well, I've got MSN weather...although it really only displays a 7-day forecast, and nothing else.
It's wonderful to see the Zune finally getting a lot of things right, and it's a wonderful device to have. My only gripe is that they need to come to their senses soon on the apps, and give people the complete Zune HD experience.
Updated on Mar 22, 2010
Updated on Mar 22, 2010I can't believe I gushed about the Zune HD and didn't talk about the amazing battery life. I charge mine roughly once every 5 days while using it in my car on a daily basis, as well as for the occasional video. I hope it stays like this forever.2 out of 2 users found this user opinion helpful.
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Outstanding device totally kills ipod touch
by takun04 on November 8, 2009
Pros: Sharp screen fast slick and intuitive interface zune marketplace makes it worth having the best pmp i have owned so far.
Cons: The side button tends to not respond every once in a while.
Summary: Very good device easily recommendable over the ipod touch seeing as how i have the 1st gen ipod touch and my sister has the 3rd i can easily say this ...
Summary: Very good device easily recommendable over the ipod touch seeing as how i have the 1st gen ipod touch and my sister has the 3rd i can easily say this completely beats the ipod touch in all categories except apps, while there are a few and expected to be a lot more and maybe even third party developing support there still aren't as many as the Ipod touch.
2 out of 2 users found this user opinion helpful.
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Great Mp3 Player worth the $220 i paid for it ***/*****
by elriod on October 29, 2009
Pros: amazing picture/video/sound quality and a nice thin mp3 player to take with you anywhere touch screen is heat sensative so only your finger can do the browsing
and the screen is made of some kind of gorilla glass so it's REALLY hard to scratch!!!!!!Cons: the ear buds that come with it aren't the high quality ear buds that came with the 80/120gb versions and if you have them in your ear for too long they start to hurt,
it took me a while to figure out how to put my videos in folders but it worked!!!!Summary: it works just fine for me and my friend says that the sound quality the zune marketplace doesn't have many apps but the apps it does have are all ...
Summary: it works just fine for me and my friend says that the sound quality the zune marketplace doesn't have many apps but the apps it does have are all free and really small files... there's a little pad on the the very bottom on the zune and it has a nice feel to it and my friend and i thought it would dominate the ipod if that controlled the volume!!!!!!!!!
but it doesn't SO ZUNE IF YOUR READING THIS MAKE IT HAPPEN!!!!!2 out of 2 users found this user opinion helpful.
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I love, love, love my Zune HD
by bkimbler2 on September 28, 2009
Pros: Interface, Microsoft 4.0 Software, battery life, Internet browsing, music selection, sound quality
Cons: Lack of apps, go for 32GB
Summary: First media player I have owned that has made me a music lover. Love being able to download albums from the Microsoft application for only $14.99 per month (and ...
Summary: First media player I have owned that has made me a music lover. Love being able to download albums from the Microsoft application for only $14.99 per month (and you can keep 10 per month). Very few artists that are not available. Would like to see more apps available....SOON! Highly recommend this player!
2 out of 2 users found this user opinion helpful.
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Slim design, wonderful touchscreen interface.
by JohnnyInterwebs on September 21, 2009
Pros: Battery life
HD Radio
HD output
Redesigned interfaceCons: Button placement for screenlock makes it slightly inconvenient for one handed use.
Summary: The product runs amazingly well, and is a great buy.
Summary: The product runs amazingly well, and is a great buy.
2 out of 2 users found this user opinion helpful.
Specifications
- Manufacturer: Microsoft
- Part number: EHD-00001
- Description: The Zune HD wireless media player connects you to a world of entertainment. With built-in HD Radio receiver, HD-compatible video, multi-touch navigation, OLED screen, and games, Zune HD delivers the next level in music and video experiences.
General
- Product type Digital player / radio
- PC interface(s) supported Wi-Fi,
Hi-Speed USB - Flash memory installed 16 GB Integrated
- Digital storage None
- Weight 2.6 oz
- Dimensions (W x D x H) 2.1 in x 0.4 in x 4 in
- Color Onyx black
- Available body colors Black,
Platinum silver - Included accessories [Jul 2, 2008 from CDS: Miscellaneous] 3 pairs of ear tips
- Software type Drivers & Utilities
Digital Player / Recorder
- Supported digital audio standards WMAPro,
MP3 ,
WMA ,
AAC - Playback modes Random play / shuffle
- ID3 tags support Yes
- Additional features MPEG-4 playback,
Variable bit-rate compatible,
JPEG photo playback Built-in Display
- Audio system built-in display OLED
- Diagonal size 3.3 in
- Resolution 480 x 272
- Display menu language French,
Spanish,
English - Features Touch screen
Audio Features
- Sound output mode Stereo
- Addtional features MPEG-4 playback,
WMV playback,
Built-in games ,
Web browsing,
Built-in FM radio,
Wireless music download,
H.264 playback Video Playback Features
- Video playback support WMV,
MPEG-4 - Still image format JPEG
CD System
- CD system type None
- Digital audio standards supported MP3,
WMA,
CBR,
VBR,
AAC
Radio
- Tuner type Digital Radio / HD radio tuner
- Tuner bands FM
- Station memo display Yes
Remote Control
- Remote control None
Headphones
- Headphones type Binaural Ear-bud
- Sound output mode Stereo
- Connectivity technology Wired
Connectivity
- Cable(s) included 1 x Data cable - External
- Connector type 1 x Headphones / composite video,
1 x Docking station Battery / Power
- Battery Lithium ion Rechargeable Player batteryIntegrated
- Mfr estimated battery life 33 hour(s)
- Recharge time 2 hour(s)
Product series
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Manufacturer: Microsoft
Specs: 32 GB,
3.3 in,
33 hour(s),
2.6 oz,
Player battery - Rechargeable - Lithium ion,
WMAPro,
MP3,
WMA,
AAC,
Digital player / radio -

Manufacturer: Microsoft
Specs: 16 GB,
3.3 in,
33 hour(s),
2.6 oz,
Player battery - Rechargeable - Lithium ion,
WMAPro,
MP3,
WMA,
AAC,
Digital player / radio -

Manufacturer: Microsoft
Specs: 64 GB,
3.3 in,
33 hour(s),
2.6 oz,
Player battery - Rechargeable - Lithium ion,
WMAPro,
MP3,
WMA,
AAC,
Digital player / radio
Manufacturer info
- Manufacturer profile
- Browse Microsoft products on Shopper.com
-
- Manufacturer:Microsoft
- Address:
One Microsoft Way, Redmond, WA 98052 - Phone: 1-425-882-8080
- Fax: 1-425-706-7329


