Canon Pixma MX700
Manufacturer: Canon USA Part number: 2186B002
- More product information:
- Editors' review
- User reviews
- Specifications
- Accessories
- Manufacturer info
- Bottom Line:
- The Canon Pixma MX700 is a great choice for small offices with a wide variety of print tasks. This inkjet multifunction beats out the competition with a winning combination of features and performance.
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CNET editors' review
Canon Pixma MX700 price range: $109.99 - $199.00
- Reviewed by: Felisa Yang
- Edited by: Matthew Elliott
- Reviewed on: 10/18/2007
- Released on: 08/21/2007
The good: Fast print and copy speeds; great print and scan quality; ADF; two paper sources; preview LCD; memory card slots and PictBridge port.
The bad: Scan speeds are just OK; lacks advanced fax features; PictBridge port can't be used for USB flash or HDD devices; no duplexer.
The bottom line: The Canon Pixma MX700 is a great choice for small offices with a wide variety of print tasks. This inkjet multifunction beats out the competition with a winning combination of features and performance.
Design
The Canon Pixma MX700's dark-gray exterior looks serious and ready for work. It stands 18.9 inches wide, 18.2 inches deep, and 9.4 inches tall and weighs 22.3 pounds. A 30-sheet automatic document feeder (ADF) tops the A4 flatbed scanner; using the ADF, you can scan legal documents too. The ADF's paper support folds forward to cover the paper feed when you're not using it--a nice design touch that keeps dust and debris out the feed area. Mounted on the front are two memory card slots and a PictBridge-enabled USB port that let you print directly off memory cards or PictBridge devices such as cameras and camera phones.
The control panel is busy but well organized and easy to navigate. The centerpiece is a 1.8-inch color LCD mounted on a pivoting panel. While the LCD is small for previewing photos, it's fine for perusing menus. Next to the LCD are menu and settings buttons, a four-way navigation button, and OK and back buttons for scrolling through menus. An alphanumeric keypad lets you enter fax numbers. And four task buttons--copy, fax, scan, and memory card--let you switch functions. Dedicated enlarge/reduce and fax quality buttons let you make those adjustments, and a feed switch button allows you toggle between the front and rear inputs.
You get your choice of two paper inputs: the rear input holds as many as 150 sheets of plain paper and can be used with all of the recommended paper types. The front input resides under the output tray and holds up to 110 sheets of plain paper. Canon recommends using the front input for plain paper only, as media entering the printer through the front bends around a roller--a potential problem for thick media such as photo paper or very thin media like t-shirt transfers. Both trays have extension flaps that support and corral the paper.
The Pixma MX700 uses a four-ink system with individual ink tanks. The black is a pigment-based ink, ideal for text prints. The three color inks are dye-based, better suited for graphics and photos. The black tank costs $16.25 to replace, while each color tanks costs $14.25. Canon estimates that it costs 3 cents to print a black page and 6 cents to print a full-color page--both are reasonable costs for a small office.
Features
The Pixma MX700's many features make it suitable for a small work environment with a variety of printing needs. It comes network-ready--great for a multiuser office. And it prints, scans, copies, and faxes, so all the bases are covered. The only big feature it lacks is an autoduplexer for automatic double-sided prints. The print driver will assist you with manual duplex operations, though, with a pop-up window that shows you how to rotate and feed the paper.
Copy settings are standard on the Pixma MX700. You can scale between 25 percent and 400 percent using preset values (scale to fit) or custom values. Special copy options include 2-on-1 and 4-on-1 copies, borderless copy, image repeat, collated copy, fade restore for photographs, frame erase, and sticker copy.
Scan options include Save to PC, Save as PDF, Attach to e-mail, and Open with application. While you can choose the scan target and initiate a scan using the printer's control panel, most of the functionality lies with the MP Navigator EX software on your PC. You can choose the save location, pick scan-to applications, and edit scanned photos and documents. File format options include PDF, TIFF, JPEG, and bitmap. If you've installed the MX700 on a network, you can use the included Canon IJ Network utility to scan documents to PCs on the network. One feature that we'd like to see Canon start including in their multifunctions is the ability to scan to a memory card or to a USB drive connected to the PictBridge port. Canon currently doesn't support USB hard drive or USB flash drive connectivity, unlike the Lexmark X9350 and the HP Officejet 6310.
The fax options on the MX700 are very basic and may not suit the needs of some offices that require advanced fax capabilities. Though the control panel lacks dedicated one-touch dial buttons, you can program as many as 40 coded speed dials. If you need a visual reference, you can print out the speed dial list. Unfortunately, you can't save more than 40 entries, regardless of whether they're tied to speed-dial codes or not. Sending options are basically nonexistent. You can't send a group fax, nor can you schedule a fax to be sent out at a later time. Receiving options are likewise limited. The only option you have is to turn on memory receive, which stores incoming faxes in memory rather than printing them. (Memory receive is also triggered by low ink levels and lack of paper.) Unfortunately, the memory is not secured by a password. Other fax functions that we'd like to see include fax forwarding and junk fax blocking. The Lexmark X9350 offers many of these extra features.
The memory card reader accepts most common types of memory cards, though some will require an adapter (not included). You get two options for how to choose photos: you can either go through the contents of your card, changing the number of prints along the way, and starting a batch print when you're done, or you can print as you go, making changes to photos individually. View options include standard, full screen, enlarged (you'll need to use the directional keys to scoot around to see the entire image), and slide show. As far as editing goes, you can edit manually to some degree or turn on the Auto Image Fix (doing so grays out the manual options). The manual options include red-eye reduction, vivid photo, photo optimizer, noise reduction, face brightener, image optimizer, and color effects (sepia and illustration). These are manual options in that you can pick and choose which to use, but they operate in a binary on-off mode. More discrete options include tweaking the image's brightness and contrast.
Special photo print options include layout prints, sticker print, print all, and an index print. Unlike Canon's photo-oriented multifunction, the index print isn't scannable. Additionally, it doesn't list the file name, just the image number, so it's of limited use as a reference.
Performance
When compared to similarly priced, work-oriented inkjet all-in-ones, the Pixma MX700 came out on top in print and copy tests, but fell to the middle of the pack with scanning. It sped through the text printing tests with a score of 7.41 pages per minute (ppm). The MX700's closest competitor was its own sibling, the Canon Pixma MP530, with a score of 6.77ppm. The MX700 was also quick with 4x6 photo prints, scoring 1.05ppm. It scored a fast 3.95ppm with copying using the ADF; none of the other printers broke 2.0ppm with copying. When scanning a grayscale document, the MX700 scored 5.03ppm, far behind the Lexmark X9350's 7.99ppm, but still outscoring the rest of the field. It fell a little further behind with color scanning, scoring just 4.74ppm, behind both the Lexmark and the Dell 966.
(Longer bars indicate better performance)
| Copy | Color scan | Mono scan | 4x6 Photo | Text |
In our task quality evaluations, the Canon Pixma MX700 excelled, keeping pace with the Pixma MP530. Its black text prints were sharp, dark, and consistent; close inspection showed some minor jagged edges, but overall, the text prints were excellent for an inkjet. The color graphics print was also impressive, with great color reproduction, smoothly saturated color blocks, and sharp detail in photo elements. The 4x6 photo also showed sharp details, but had a very faint yellowish cast. Skin tones need more warmth and we noticed a very faint graininess present. You can see it only when looking very closely, but it's there nonetheless.
Both color and grayscale scans were impressive. We saw lots of detail, good reproduction of patterns, and great color accuracy. Overall, the MX700's print quality makes it good for both general office printing, such as documents, and graphical work.
| Color scan | Grayscale scan | Photo | Graphics | Text |
Service and support
Canon offers a standard one-year warranty for the Pixma MX700. Toll-free phone support is available weekdays from 8 a.m. to midnight PT and on Saturdays from 7 a.m. to 5 p.m. E-mail support is available 24-7 via a Web-based form. Canon's standard online support options include downloadable drivers and software, manuals, and FAQs.
User reviews
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Perhaps a good choice, but not if you have had a Canon in the past...
by bsandnes on October 8, 2007
Pros: Clean design, solid physical build, logical interface, amazing network scanning integration
Cons: Where is the duplex??? Bottom tray has B5 minimum (no 4x6 or envelope), abrassive noise while printing,
Summary: Perhaps a good choice, but not if you have had a Canon in the past. By this, I am referring to the standard features and quality that you might be ...
Summary: Perhaps a good choice, but not if you have had a Canon in the past. By this, I am referring to the standard features and quality that you might be accustomed to. For instance, I "upgraded" from a Canon ip4000 to this unit. This is the first AIO or printer in a while from Canon that has had an individual ink cartridge system, but no duplexing. It seems that this would have been an easy and logical thing to add, especially as its predicessor, the MP530 had this feature.
Although this is not a "deal-breaker" for everyone, it certainly is a disappointment. It should also be noted that STAPLES advertised "Automatic 2-sided printing" in its most recent Columbus Day 2007 national circular. Whoops.
Also noticed immediately was the rather abrasive sound that this unit makes while printing. As the unit is quite new, none of the local retailers have one on display yet to verify if my specamine is defunct or if it is just the nature of the unit's design. The source of the harsh, scraping sound seems to be the data ribbon attatched to the connects the cartridge assembly rubbing on the chassis. Not only is this annoying, but potentially problematic.
This aside, the print and scan quality seem to be up to par with Canon's signiture itty-bitty 1-2 picoliter ink droplet technology.
Another notable feature is the network scanning. As you press the scan button on the front of the unit, immediately it prompts you with the list of PCs that are connected to the unit and have the software installed. In my case it shows the Local USB machine and the laptop "Nichole" on the network. After selecting the recipient of the scan job, you are prompted with the option of document or photo scanning from the ADF or platen scanner. From this point, the final screen gives the option to save directly to the PC, save as PDF, attatch to Email, or open with Canon's application. This seems to work smooth as silk.
Multiple trays are something that, like duplexing, has been rather standard on medium- and high-end Canon machines. Although they didn't deprive this model of the dual trays, they did restrict the bottom tray to a limited range of paper sizes. Only B5 through Legal may be loaded. This discounts most envelopes, some photo paper, and various other small stocks that can only be loaded in the top tray.
What seems to be the moral of the story is that the MX700 is not a suitable replacement to the MP530 model, of similar price, size, and recommended use. It is, instead, laterally placed and perhaps slightly below the MP530.
I don't plan to keep my MX700 around too much longer. There's a 14-day return policy and the Office Depot where I purchased it, so it gets a few more days to prove itself. Hopefully they still have the MP530 or MP830 then.Updated
The MX700 has already had more paper jams in four days then my former IP4000 did in nearly four years.
MX700: 5
IP4000: 0
The saga continues...35 out of 45 users found this user opinion helpful.
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Great Printer for the price. Leaves HP 6310 in the dust
by genesis51 on November 16, 2007
Pros: Fast scanning, reasonable software, quick set-up
Cons: None so far
Summary: I had a 6310 HP that I took back to Sam's Club. I wasted a day's worth of time trying to justify my years of loyalty to HP. ...
Summary: I had a 6310 HP that I took back to Sam's Club. I wasted a day's worth of time trying to justify my years of loyalty to HP. It's a sad thing but HP has fallen a great distance in quality and customer support.
I bought the Canon MX700 at Best Buy and it was a breeze right out of the box. The unit itself is solid (unlike the HP 6310) and both paper feeders (frint and back) are solid. The software loaded easily.
The only "glitches" I had were minor in that you need:
1. To have your own USB cord
2. Connect the USB directly to the computer and not a hub.
After that it was effortless.
It integrates seamlessly with the "My Pictures" scanner function and the packaged software the MX 700 comes with is intuitive to work with.
Better yet, the OEM CLI cartriges are inexpensive. The refills/remanufatured cartridges are even less.
I'm now a Canon customer.
Sorry HP.16 out of 16 users found this user opinion helpful.
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Great network all in one
by Loraneb on October 24, 2007
Pros: Can network scan and print, low cost
Cons: Scanner should remember settings better; plain paper tray could be bigger
Summary: I had an HP L7780 in my small office which was absolutely horrible - so horrible that I ended up selling it on Ebay, but that's another review. I ...
Summary: I had an HP L7780 in my small office which was absolutely horrible - so horrible that I ended up selling it on Ebay, but that's another review. I bought this MX700 to replace that machine. I was looking for a network printer/scanner since that is what we mostly use the machine for. I haven't tried faxing. Copying works fine. It allows several adjacent people to use the scanner. The scanner utility is OK, could be a bit better in terms of remembering settings. It has a front tray for plain paper and a rear tray for photo paper. The front tray is quite miniscule in the amount of paper it can hold. I have had lots of Canons - ip4000, ip3000, mp830, mp530. I like Canons because the ink tanks don't cost too much and their tech support is still in the United States (HP is out of the country). Overall, I am satisfied with this machine and would recommend it.
13 out of 14 users found this user opinion helpful.
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Fatal flaw if your fax shares your phone line
by Steve in LA on November 29, 2007
Pros: Prints and scans well, nice software interface with a mac, small and lovely to look at
Cons: Printer answers the phone with a fax tone regardless of how it's set to answer
Summary: This is a great printer in almost every respect BUT:
I'm on my second one from Canon tech support, and both have the same problem: The printer takes over ...Summary: This is a great printer in almost every respect BUT:
I'm on my second one from Canon tech support, and both have the same problem: The printer takes over my shared fax/phone line about 30 seconds into some incoming calls. This despite its being set to "telephone priority", which is supposed to require you to manually turn on the fax for incoming fax calls.
Canon has been very nice about it, and it's great not to have to talk to India about your printer. But tho they are aware of the problem there is no fix yet. If you share your fax line, you may want to wait until there is.
This printer would be an "8" for me without this fatal flaw.12 out of 14 users found this user opinion helpful.
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Unacceptable issues with fax/phone line
by NotAfraid on December 10, 2007
Pros: Attractive, help-desk was relatively easy to reach
Cons: Cannot share fax/phone line effectively, washed out printing
Summary: There is a major issue with this printer sharing the phone line for faxes. If you want the printer hooked up to your phone line so you can send faxes, ...
Summary: There is a major issue with this printer sharing the phone line for faxes. If you want the printer hooked up to your phone line so you can send faxes, and even if you set it so that it won't pick up unless the phone rings a certain number of times (usually beyond what it takes before your answering service/machine picks up), it still continually monitors the phone line. During random calls, in the middle of the call, the fax tone will start blaring in your ear, and even if you try to hit the stop/reset button or even the on/off button, it won't respond unless you trudge through the menu and find the location where it says to cancel the fax, and you have to go through 3 menus to get there. I asked Canon about this and they say it is a flaw with the printer, and that it sometimes thinks women's voices are fax tones and will randomly barge in and try to receive a fax. There is no fix for this. The only option is to disconnect it from the phone jack and plug it into the jack only when you want to send/receive a fax. Ricidculous.
And by the way, the printing is washed-out and the blacks aren't black. My 5 year-old HP did better than this by far. It's going back today.10 out of 12 users found this user opinion helpful.
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Ink Rip Off from Canon
by rsgroup on April 2, 2008
Pros: Great Quality
Cons: Can't Refill Ink without warning message
Summary: I have always had Canon Printers and the quality was great. The best part was the individual ink cartridges so you could replace just the color that was empty and ...
Summary: I have always had Canon Printers and the quality was great. The best part was the individual ink cartridges so you could replace just the color that was empty and not the whole color cartridge like other printers. Well my old canon printer died and I bought a new Pixma MX700. The printer is great until it came time to refill the ink. When my magenta ink became low I went to the store to replace it but to my suprise had to buy all 3 color cartridges in a pack. (Can't buy single color to my knowledge). Then I tried to refill the black cartridge and found out that even though it is full, it still shows on the printer as being empty. I Know it's full cause I can see it. So now I have to ignore the message every time it comes up that the black is low.
The average user will probably spend more on the ink in the first year alone than the price of the printer cost.
I will still refill my inks and probably disable the annoying messages. Thanks Canon for this bad taste in my mouth.7 out of 8 users found this user opinion helpful.
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Time Bomb Built in machine
by cadtech50 on September 27, 2008
Pros: Nice machine, easy to hook to network and use
Cons: Has a built in ink usage montior, when machine thinks waste ink pad is full, printer shuts down. You have to take unit to their service center and pay to have it reset.
Summary: The ink monitoring system also does not actually measure ink tank level, if you refill the ink tank, the printer still show ink low or empty. You have to purchase ...
Summary: The ink monitoring system also does not actually measure ink tank level, if you refill the ink tank, the printer still show ink low or empty. You have to purchase their ink tanks to reset the ink monitor system. I contacted Canon support about the waste inkpad issue, they would not tell me how much ink I could use before the printer quits, or a reset procedure. They only give this information to their service centers; I am returning this unit to the store where I purchased it. I am glad that I took the time to read the complete users manual when I brought this unit home. You can find this information in the trouble shooting section of the manual.
4 out of 4 users found this user opinion helpful.
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Great Printer
by dr_danger on February 17, 2008
Pros: Easy network setup, very easy to use. All features work great.
Cons: No duplex on scanner.
Summary: 9 out of 10 only because it does not have duplex. Don't believe the negative hype!!! I put some serious research time into buying my new multifuntion printer. I ...
Summary: 9 out of 10 only because it does not have duplex. Don't believe the negative hype!!! I put some serious research time into buying my new multifuntion printer. I wanted something that was easy to use, that worked well as both a printer and a scanner, and something that would easily send the occasional fax. I used to buy only HP, but I have been extremely disappointed with the last few HP purchases.
I almost did not get this printer because of the negative feedback. I decided to take a look at the negative feedback and see if they were legit. All negative feedback has to do with the fax machine picking up too quickly and messing with normal phone calls. I figured that all those people that were complaining probably had something set wrong. I decided to buy the printer and boy am I glad that I did!!!!. If the fax is set to fax priority(primarily used for fax), chances are it will pick up during normal calls. As soon as I set it to voice priority, I have had no problems with it picking up on normal calls.
The network setup and install is easy and works beautifully. I have had issues with HP network printers acting hokey in the past. Not the Canon. Once you install the printer drivers on the computers on the network, you can send scans to any computer on the network from the scanner. It is slick and painless.
Bottom line, this is the best bang for the buck on the market. You don't have to sacrifice performance for functionality.4 out of 4 users found this user opinion helpful.
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If Only More User Ratings Had Been In
by Alan Erickson on July 15, 2008
Pros: Seems to have everything but not sure
Cons: Paper Jams, Bad Menu, Can't get fax to work
Summary: In January of 2008 this was a high rated all in one by Cnet and not too bad a rating by users. Since then, user ratings have plunged on this ...
Summary: In January of 2008 this was a high rated all in one by Cnet and not too bad a rating by users. Since then, user ratings have plunged on this and rightly so. This device is so prone to jamming and despite dozens of attempts, I cannot get the fax to work and that has to be because the documentation is bad and the menu is very unintuitive. Finally, the ink cartridges run out prematurely, still lots of ink left but sensor says ink is out. Have to buy new cartridge replacing a cartridge half full...this has happened twice in the past month.
3 out of 3 users found this user opinion helpful.
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Big bang for the buck!
by lestatct on December 11, 2007
Pros: So many features for a small price, solid build.
Cons: I haven't found any yet that really bother me.
Summary: Other than the front paper tray leaving paper protruding out the front a bit, hitting the catch tray when you fold it down, I love this machine.
I didn't ...Summary: Other than the front paper tray leaving paper protruding out the front a bit, hitting the catch tray when you fold it down, I love this machine.
I didn't think I'd need fax capability until I got it, although I don't leave it on, so I don't have the telephone answering problems others have complained about. The document feeder and programmable number features have been used and been great.
Setting up was easy enough, and it's networked to service all 3 of my computers without any cables. I had a USB cable to do the setup (I've never had a printer that came with a cable, so I didn't expect one. Has anyone ever gotten a cable with a printer?), and was printing from other rooms, scanning to my computer across the room, making great photos for friends, copying documents without the computer on at all. I'm having a great time with it!
My last Canon got clogged from lack of use, but at this price and with all the features, I couldn't pass this up and use it a lot more than my old printer and separate scanner. For not much more than other machines with less features, and with what I wouldn't do without (separate, inexpensive color and black ink cartridges, network-capability) it's the perfect machine for my needs.3 out of 3 users found this user opinion helpful.
Specifications
- Manufacturer: Canon USA
- Part number: 2186B002
- Description: This networkable 5-in-1 is all business, able to quickly produce beautiful photos and bold, professional-quality text. You can print photos right from compatible memory cards - selecting and enhancing images on the 1.8" color LCD display - or directly from a digital camera or DV camcorder. The Automatic Document Feeder (ADF) holds up to 30 originals, and two paper trays can store both plain and photo paper. You'll achieve up to Super G3 fax speed in color and B&W, and the expanded memory can store 40 speed dial codes and receive 100 incoming pages. Copies will be remarkably true to the originals, and when scanning photos you'll produce impressive 2400-dpi results, with vibrant 48-bit color depth.
General
- Copier Type Digital
- Fax Type Plain paper
- Printing Technology Ink-jet - Color - Photo printer
- Width 18.9 in
- Depth 18.3 in
- Height 8.3 in
- Weight 22.9 lbs
Memory
- Supported Flash Memory CompactFlash, Memory Stick, IBM Microdrive, MultiMediaCard, SD Memory Card, xD-Picture Card, Memory Stick Pro
Copying
- Max Copying Speed up to 30 pages/min (mono) / up to 20 pages/min (color)
- Max Document Enlargement 400 %
- Max Document Reduction 25 %
- Maximum Copies 99
- Copying Features 2 on 1, 4 on 1, BorderFree
Printing
- Inkjet Technology Canon FINE (Full-lithography inkjet Nozzle Engineering)
- Max Printing Resolution up to 600 x 600 dpi (mono) / up to 4800 x 1200 dpi (color)
- Max Printing Speed up to 30 pages/min (mono) / up to 20 pages/min (color)
- Color 4-ink
- Minimum Ink Droplet Size 2 pl
Scanning
- Scan Element CIS
- Optical Resolution 2400 x 4800 dpi
- Interpolated Resolution 19200 x 19200 dpi
- Color Depth 24 bit
- Color Depth (Internal) 48 bit
Fax Machine
- Compatibility Super G3
- Max Transmission Speed 33.6 Kbps
- Data Compression System MH, MR, MMR, JPEG
- Total Memory Capacity 100 pages
Fax Machine Features
- Error Correction Mode (ECM) Yes
Document & Media Handling
- Max Original Size 8.5 in x 11.7 in
- Original Type Sheets
- Max Copy Size Legal (8.5 in x 14 in)
- Supported Media Type Cards, Labels, Envelopes, Plain paper
PC Connectivity
- PC Connection Availability Yes
- PC Connection Hi-Speed USB, Ethernet 10 Base-T/100 Base-TX
- Operating System Support MS Windows XP, MS Windows 2000, MS Windows Vista, Apple Mac OS X 10.2.8 - 10.4.x
- Software Included Drivers & utilities
Miscellaneous
- Direct Printing Specifications PictBridge
- Consumables Included 1 x Ink tank ( Pigmented black ) - Canon PGI-5BK, 1 x Ink tank ( Cyan ) - Canon CLI-8C, 1 x Ink tank ( Magenta ) - Canon CLI-8M, 1 x Ink tank ( Yellow ) - Canon CLI-8Y
- Microsoft Certifications Certified for Windows Vista
Environmental Standards
- EPA Energy Star Compliant Yes
Manufacturer Warranty
- Service & Support 1 year warranty
- Service & Support Details Technical support - Phone consulting, Limited warranty - 1 year
CNET Labs' Benchmarks
- CNET Labs Color Scanning Speed Test (pages per minute) 4.74
- CNET Labs Gray Scale Scanning Speed Test (pages per minute) 5.03
- CNET Labs Photo Speed Test (pages per minute) 1.5
- CNET Labs Presentation Speed Test (pages per minute) 2.3
- CNET Labs Printer Graphics Speed Test (pages per minute) 2.08
- CNET Labs Text Speed Test (pages per minute) 7.41
Accessories
- Canon CLI 8Y - ink tank (32074367)3.75 - 28.00
- Silex Pricom C-6700WG - print server (33722386)98.36 - 204.47
- Canon Photo Paper Plus II - glossy photo paper - 100 sheet(s) (33003970)9.67 - 21.60
- Canon Photo Paper Plus II PP-201 - glossy photo paper - 20 sheet(s) (33660126)14.99 - 40.44
- Canon Photo Paper Pro II - heavy-weight high-gloss photo paper - 20 sheet(s) (33560436)33.78
Manufacturer info
- Canon USA
- Manufacturer profile
- Browse Canon USA products on Shopper.com
-
- Website: http://estore.usa.canon.com/
- Address:
One Canon Plaza, Lake Success, NY 11042 - Phone: 516-328-5000
- Email: mediacontact@cusa.canon.com








