Epson Artisan 800
Manufacturer: Epson Part number: C11CA29201-O
- Bottom Line:
- The Epson Artisan 800 produces impressive color prints, photos, and text documents, and it outpaces the competition in almost all of our speed tests. We're impressed by its performance, but hesitate to recommend this printer based on the poor build quality and error-prone software.
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as of 05/24/2013
CNET editors' review
price range: $396.96
- Reviewed by: Justin Yu
- Edited by: Rich Brown
- Reviewed on: 11/06/2008
The good: Prints high-quality color photos and documents; industry topping output speed; small footprint; integrated CD drive for custom prints.
The bad: Extremely buggy software constantly disrupts work flow; flimsy plastic output tray; delicate input tray prone to paper jams.
The bottom line: The Epson Artisan 800 produces impressive color prints, photos, and text documents, and it outpaces the competition in almost all of our speed tests. We're impressed by its performance, but hesitate to recommend this printer based on the poor build quality and error-prone software.
Photo quality, no hassle setup, after a month I love it
by moebusx2 on November 24, 2008
Pros: One footoprint versus 3 before
Excellent photo print quality
Really easy to use but has more if you go look
Complete dust cover
Great multi page feed for fax,scan or copy
No interaction 2 side printing with duplexer
145USD, cheaper consumables
Cons: Duplexer hard to find in CAN
Print could be crisper but not bad
You can't print transparencies
Summary: I find the editor's review hard to understand having used this unit for over a month now. It installed itself on my network with no intervention and has worked ...
Summary: I find the editor's review hard to understand having used this unit for over a month now. It installed itself on my network with no intervention and has worked without a glitch. It easily accomodated Windows 2000,XP, and Vista. I haven't had a single paper jam through multi reams even though our previous HP units used to have a jam at least every other day. We're running through our second or third ink cartridges and that's still lower cost than our older HP units.Feb. 1st and I still love it! The price has gone well above what I paid but definitely worth it.
It doesn't like to copy from thick hardcover books and scans need to be initiated from a computer so that the file destination is clear. The trays do appear to be flimsy but so what! They do the trick well and we're not about to sit on them. The paper tray is certainly different from the HP style but I found that it works well if you just forget your HP habits. It took me a while to realize I was trying to treat it like my HP's from the last 20 years. This was really a step out of line for us and I'm glad we took it thnks to a young technno savvy sales type.
Touch screens or buttons work the same to me, but this unit with it's stand alone network capability brings the home office to a different level for me at this price point.
Updated on Feb 1, 2009
I finally managed to get the auto duplexer and it does automatic 2 sided printing like a charm.
To answer kbchicago, the document quality is just fine to my untrained eye and it is also adjustable. I've seen comments that the black is a bit on the charcoal side but it hasn't caused us any grief. It doesn't use any greater volume of ink than any other jet as far as I can tell. Finally. the scanner works on our wireless network just like the printer although you obviously have to physically go to the machine to put the document(s) in. I extensively use the feeder for legal size pages which I always had to do in pieces before.
11 out of 12 users found this user opinion helpful.
Wireless all-in-one champ!!!
by alans17 on January 6, 2009
Pros: great print quality (due to 6 dye ink cartridges)
Cons: potentially flimsy paper tray
difficult wireless installation
Summary: Let me start by saying I own a LOT of tech gear and am usually an early adopter, but this is the only CNET review I've ever bothered to ...
Summary: Let me start by saying I own a LOT of tech gear and am usually an early adopter, but this is the only CNET review I've ever bothered to write despite everything I could write about. That ought to tell you something about this printer.
Despite being popular for years, I have avoided owning an all-in-one machine. I was afraid that if my scanner broke then my printer would be useless and vice versa. All-in-ones have come a long way, though. I figured it was finally safe to take the plunge.
I had some specific requirements when it came to choosing a printer. It had to be wifi compatible. It had to have excellent photo print capabilities. Lastly (and not quite as important), having a scanner would be a major perk. Despite those seemingly simple requirements, there are really only a few printers on the market that fit the bill that I found- the Epson Artisan series and Canon MP980. I decided the MP980 was too bulky and the Artisan 700 didn't have the feeder for the scanner or as high of scanning capabilities. I'm glad I got the Artisan 800.
Installation was admittedly tricky, but I'm fairly familiar with hardware so I worked my way through it. I ended up not really following the instructions. One of the on-screen prompts was blatantly wrong (at least for me) so I finished it on my own. It took a while, but everything works flawlessly - printing, scanning, and even accessing the card readers on the front of the printer via the wireless network.
The scanner is pretty responsive. I haven't challenged it too much yet, but I'll be loading a lot of my older photos to sync with my current digital collection. This scanner is proving to be more invaluable than I realized. As for quality, it has a higher optical resolution than most other all-in-ones. That's a big deal for people who are not willing to sacrifice.
As for printing, I've been fairly impressed so far. I'm really picky about color accuracy from screen to paper so I did have to burn through a few sheets of photo paper to get the results I wanted. I would think this is to be expected with all printers, though. I like that you can load both plain paper and photo paper in at once and switch between the trays on the fly. It would bother me if I had to manually switch all the time so that's a big deal for me. I also like the cd printing function. I have yet to use it, but I appreciate that its there. I already had a personal B&W laser printer that I've been using, but this new Artisan 800 might replace it completely.
As for copying, the first document seemed to take quite a while. I'm not exactly sure why. All subsequent copies have been way faster, though. Most of what I'll be copying will be receipts or text documents so I'm not particularly concerned with color rendition. As such, I was mostly copying B&W and can't comment on color copies.
A lot of people seem to complain about the paper tray. I admit that it does feel flimsy, but it spends 99.9% of its time completely inserted inside the printer so it would be really hard to break. Maybe it would get damaged in an office setting where employees are slamming things around, but for home use I don't foresee any problems. And let's be honest, this is a photo printer at heart. It's built for home use. Some people have also complained about the guides on the paper tray being confusing. I don't see where they get that. Even if it is troublesome, though, you pretty much just set it once and forget about it for the rest of the time you own the printer.
Certainly the most difficult part for me was the installation. I'm not going to fault the printer, though. It's complicated equipment. It does a lot of things. There are plenty of things to potentially go wrong. If I were hooking it up via USB I expect I would not have had any trouble. However, wifi was another matter. Also, my wifi router is under the couch so I couldn't plug the printer straight into it to set it up as the manual suggests. It did take me 2 tries, but I finally got it. For what it's worth, I never needed to call tech support. It might be a good idea to borrow a techie friend to install it for you, though.
I hate to knock the wifi, though, since its one of the printer's best features. Virtually anything that this printer can do can be done wirelessly. It's completely transparent to the user. Even the card slots on the front of the printer can be accessed wirelessly as network drives. Plus you can punch the IP address into the web browser of your choice and you have a full-fledged web configuration interface. Now that's pretty sweet.
9 out of 9 users found this user opinion helpful.
Great all in one printer and damn good looking too!
by fangmaschine on October 8, 2008
Pros: I print a lot of photos so this printer instantly jumped out at me because of its ultra high def photo printing capability. Also, the wireless was easy to set up and works perfectly. The interface is intuitive and it all looks so good.
Cons: at $300 this isn't a cheap printer. Also, the paper tray seems a little flimsy. Black ink goes pretty quick (luckily they give you two black cartridges). It takes up a lot of desk space as well.
Summary: I bought this product because it struck me aesthetically and had great consumer reviews. I've only had it for about three weeks so everything could still go wrong but ...
Summary: I bought this product because it struck me aesthetically and had great consumer reviews. I've only had it for about three weeks so everything could still go wrong but I'm pleased with my purchase. The print quality is fantastic and impossible to distinguish between lab prints and the ones from this printer. I would highly recommend it to anyone looking for a solid all in one printer that's geared primarily towards photo printing.
6 out of 6 users found this user opinion helpful.
Great all-in-one printer, fit/finish a little lacking
by Ironic77 on February 6, 2009
Pros: -small, given feature set
-amaing print and scan quality (much better than older HP model)
-cheap ($229 at the time I bought it)
-great wireless support
-good PDF support (main feature I was looking for)
-fast (copying b/w was fast as i've seen)
Cons: -software is a bit flakey, at least on x64
-paper trays are small (not for heavy duty)
-store model display broken, trying to be careful with mine
Summary: I was hesitant to try Epson because I felt like their earlier printers were slow and their software not well done. But I had a coupon and gift card and ...
Summary: I was hesitant to try Epson because I felt like their earlier printers were slow and their software not well done. But I had a coupon and gift card and this seemed like the best bang for the buck, so I made the plunge.
Overall fit and finish on the drivers and trays could be better, like the reviewer said. I think the review was a bit harsh though -- this printer seems like the biggest bang for the buck if you're willing to live with it's minor flaws - no product is ever perfect. I would only recommend it for home use, not for anything too heavy duty. Scanner and print quality are out of this world. Print speed is pretty amazing. Driver issues can be worked through -- the online help isn't bad, and the errors I got installing on Vista x64 seemed to be mostly ignorable (just a few things I'd never use anyway didn't work). Scan to PDF or text software is pretty good. Upgraded my PC to Windows 7 beta and everything still works (unsupported of course). The online help specifically states that you can't use the scan to PC functions from the printer unless the printer is connected via PC. While this is annoying, you can still scan over the network, as long as you start the process from the PC. Otherwise, use USB to connect to the machine you'll do your scanning. Otherwise, using the printer from the built in controls is completely possible -- for the first few days, I did all of my printing from memory cards and didn't have to turn my PC on. I did have to follow their instructions to be able to print wirelessly, but it was easy. The software should have done it for me, but it wasn't hard in the end -- a novice user could easily do it, ametuers with a little help from the directions.
Again, while I'm disappointed that the software wasn't perfect, I think I'll be very happy to own this printer for a while to come, as it seems like a great printer, great scanner, great all-in-one, which is really what I was looking for. Maybe if Epson is paying attention, they'll release better software for it.
If you just want to plug it in and have everything work, go with another model (though I'm not sure which one). But if you can spend 30 minutes getting all the kinks worked out, and your primary concern is print quality and speed, great photo prints, plus a great all-in-one, I'm not convinces you can do a whole lot better than $229.
4 out of 4 users found this user opinion helpful.
outstanding all-in-one printer
by landaisi on December 23, 2008
Pros: - very high-quality photo printing
- very fast photo printing
- easy to install wireless network with PC and Mac
- no-glitch wireless printing and scanning
- well-designed touch screen
- Easy printing without computer (USB, memory card)
Cons: - flimsy trays
- browsing pictures on the printer can be cumbersome when too many pics on the memory card or USB stick
Summary: We bought this all-in-one printer last week and had a great experience so far: printing pictures directly from the printer is super easy, just insert your memory card (Flash card ...
Summary: We bought this all-in-one printer last week and had a great experience so far: printing pictures directly from the printer is super easy, just insert your memory card (Flash card in our case) or USB and the pictures appear on the screen. Select the one to print and the format, quality etc, et voila! In 10 seconds, you have a high-quality (at least lab-matching) 4x6 print (we used Epson Premium Glossy paper). Colors were vivid and matched the colors on the computer screen.
We next connected the printer to our 3 laptops (one Mac and 2 PCs) through a wireless network fololowing the instructions. Initial configuration was made using a PC, the Mac and the other PC were added subsequently. Installation of the software takes 30 minutes, but we did not have any problem overall (slightly more complex on the Mac but the guidance is very helpful). Wireless network allows not only to print (on paper or on printable CD/DVD ) but also to scan from the computer , which is very useful.
Built in the printer are numerous gadgets like restauring old pictures' colors or converting any picture into a drawing book page. I tried this option with watercolor paper and it worked perfectly, outlining lightly the shapes of the picture without overdiffusion of the ink. Printing CD/DVD covers is also super easy from the computer using the software provided.
We did not experienced the major issue mentioned on the CNET review: no software glitch at all. Finally, It is true that the trays look fragile, but for the price the Epson Artisan 800 delivers way more than we expected.
3 out of 3 users found this user opinion helpful.
Worst Purchase Ever
by eriinn on September 22, 2009
Pros: Looks Pretty , provides bragging rights because "wow your printer has a touch screen".
Cons: The fact it has a touch screen, impossibly difficult to even perform the simplest of tasks, NEVER actually changes settings to what you select , wastes insane amounts of overpriced ink because of this the list is endless.
Summary: I wasn't present at the time when my family purchased this god awful printer or it would have NEVER made it through the store doors. The touch screen is ...
Summary: I wasn't present at the time when my family purchased this god awful printer or it would have NEVER made it through the store doors. The touch screen is the first warning sign, it might look pretty but it is terrible to use and i absolutely can not stand it . It's not that I have anything against touch screens or have trouble using them, ( I have an iphone and have absolutely no problem using that which you would think would be much more complicated to use). The fact that it is touch half the buttons disappear so that you can't really ever tell if anything you have done is finalized or if anything is really going to happen. Who knows if the photo quality is good or not because i cant never make the photo paper settings actually stay on what i selected so the pictures all end up smeared and i waste about 50 dollars of ink on each 4X6 printed. Initial set up may be easy but you will never stop setting up this paper weight equivalent of a printer because it never recognizes that anything is connected so it calls for its CD every time anything has to be done. I can't say enough bad things about this printer and HIGHLY recommend you save your money and sanity and purchase something more straight forward. I have always previously owned HPs and never had ANY problem with them at all (and never been so tempted to go at them with a hammer). If I was present for the purchase of our new printer we would have stayed with an HP and I advise anyone with any sanity to do so as well.
2 out of 2 users found this user opinion helpful.
by SmallBizUser456 on September 21, 2009
Pros: When it worked it worked great..when it worked.
Cons: Unbelievably slow and only worked consistently for less than 6 months. The paper try is really flimsy and it is prone to software glitches and connectivity problems, not to mention paper jams.
Summary: If you are in the market for a printer I would look for a different model. I have always been happy with Epson in the past. This printer was a ...
Summary: If you are in the market for a printer I would look for a different model. I have always been happy with Epson in the past. This printer was a huge disappointment. I don't usually write reviews but I had to about this. Its been 20 minutes and I am still waiting for an envelope to print.
2 out of 2 users found this user opinion helpful.
Burns through $ink!
by ForbesT on April 1, 2010
Pros: Print quality
Most operation and interfaces
Set up and use functions as it should
Cons: The Print heads clog to easy.
Cost of operation
Summary: The Print heads clog to easy. If you leave the auto clean print head option on, you will be out of ink in 60 days even if you don't ...
Summary: The Print heads clog to easy. If you leave the auto clean print head option on, you will be out of ink in 60 days even if you don't use it! That's $60 every other month. If you turn off the auto clean, you will have to go though cleaning before you print anything, even just black and white. The cleaning process reduces the ink quantity by about 1/10. So, clean the heads 10 times and its time to pony up more $ to the Epson ink gods!
1 out of 1 users found this user opinion helpful.
Don't buy if you want a quality printing.
by MightyBrighty on December 18, 2009
Pros: The only good thing about this printer was the price when I bought it. Lesson learned - you get what you pay for!
Cons: Poor print quality, Does not print well on photo paper, always breaks down and it wastes paper, by sticking a blank sheet at the end of every print job.
Summary: Don't waste your money on this printer. It is extremely slow to start up, takes a lot of time to fix and does not print well at all. Big ...
Summary: Don't waste your money on this printer. It is extremely slow to start up, takes a lot of time to fix and does not print well at all. Big disappointment.
1 out of 1 users found this user opinion helpful.
I hate being a prisoner to my ink levels.
by fastflat4 on December 14, 2009
Pros: This printer looks sharp on my desk. It prints well enough for my needs. I would rate the photo quality as excellent; however...
Cons: I HATE when this printer refuses to print because it thinks 1 ink cartridge is empty. The ink is expensive and I would rather print in black and white than run out and buy more ink.
Summary: If the printer could allow me to decide when it is time to purchase new ink then I would deal with the expense when ready. It irks me that, right ...
Summary: If the printer could allow me to decide when it is time to purchase new ink then I would deal with the expense when ready. It irks me that, right now, I cannot print in black and white because the magenta is out.
1 out of 1 users found this user opinion helpful.
- Manufacturer: Epson
- Part number: C11CA29201-O
- Description: Unleash your creativity with the Artisan 800. This sophisticated, yet simple all-in-one masterfully combines the world of style and technology. This premier product will empower you to make your personal and business projects rise above the rest. The master among ink jet all-in-ones, the Artisan 800 offers power and performance that's matched only by its sleek and chic appearance. Not only does it fax stacks of documents and produce stunning, Hi-definition prints at ultra fast speeds, this innovative all-in-one allows you to add a personal touch to your creative projects. And, with wireless networking, you can print from anywhere in your home or office. Bring your imagination to life with a full cast of innovative features - print professional quality CDs, create personalized note paper and get photos that look their very best, automatically. With two paper trays, an intuitive touch panel and built-in auto document feeder, you no longer need eight hands and eighty hours to do all you want to do. The Artisan 800 is like a magic wand for the multitasker. And, it prints black and color text up to 38 pages per minute and photos in as fast as 10 seconds. This powerful performer will copy, scan and fax in the blink of an eye, leaving you time to finish that office presentation, create party invitations and more. For those who want it all, the Artisan 800 fits your lifestyle and your decor.
- Packaged Quantity 1
- Device Type Fax / copier / printer / scanner
- Copier Type Digital
- Fax Type Plain paper
- Printing Technology Ink-jet - Color - Photo printer
- Display Diagonal Size 3.5"
- Display Features Tilt
- Office Machine Features Print from memory card
- Color Black
- Supported Flash Memory Memory Stick PRO,
SDHC Memory Card,
SD Memory Card,
- Max Copying Speed up to 38 ppm (mono) / up to 38 ppm (color)
- Max Document Enlargement 400 %
- Max Document Reduction 25 %
- Maximum Copies 99
- Exposure Modes Text,
Text and photo
- Automatic Duplexing Optional
- Copying Features Fit to page
- Inkjet Technology Epson Advanced Micro Piezo with DX5 technology
- Max Printing Resolution up to 5760 x 1440 dpi (mono) / up to 5760 x 1440 dpi (color)
- Max Printing Speed up to 38 ppm (mono) / up to 38 ppm (color)
- Ink Cartridge Configuration 6 individual ink tanks
- Ink Palette Supported (Colors) cyan, magenta, yellow, black, light cyan, light magenta
- Color 6-ink
- Minimum Ink Droplet Size 1.5 pl
- Ink Type Epson Claria Hi-Definition Ink
- Color Management Features Windows Image Color Management (ICM)
- Scan Element CIS
- Optical Resolution 4800 dpi
- Interpolated Resolution 9600 x 9600 dpi
- Color Depth (Internal) 48 bit
- Compatibility Super G3
- Max Transmission Speed 33.6 Kbps
- Total Memory Capacity 180 pages
Fax Machine Features
- Features Color faxing
Document & Media Handling
- Max Original Size Legal (8.5 in x 14 in)
- Original Type Sheets
- Document Feeder Capacity 30 sheets
- Max Media Size Legal Legal (8.5 in x 14 in)
- Supported Media Type Printable CD/DVD disk,
- Borderless Photo Sizes 5 in x 7 in,
8 in x 10 in,
4 in x 6 in,
8.5 in x 11 in
- Standard Media Capacity 120 sheets
- Output Trays Capacity 30 sheets
- Document & Media Handling Details Input tray - 120 sheets,
Input tray - 20 sheets - 3.94 in x 5.9 in,
ADF - 30 sheets
- Speed Details Printing : up to 38 ppm - B/W,
Printing : up to 38 ppm - Color,
Copying : up to 38 ppm - B/W,
Copying : up to 38 ppm - Color
- PC Connection Availability Yes
- Interfaces USB host,
- Interfaces USB 2.0,
- Operating System Support Apple Mac OS X 10.6.x,
MS Windows XP,
MS Windows 2000,
MS Windows 7,
Apple Mac OS X 10.5.x,
Apple Mac OS X 10.4.11 or later,
Apple Mac OS X 10.3.9,
MS Windows Vista,
MS Windows XP 64-bit Edition
- Software Included Drivers & utilities,
EPSON Print CD,
ArcSoft Print Creations
- Power AC 120 V ( 50/60 Hz )
- Power Consumption Operational 26 Watt
- Power Consumption Sleep 5.5 Watt
- Direct Printing Specifications DPOF,
- Microsoft Certifications Certified for Windows Vista
- Compliant Standards CISPR 22 Class B,
FCC Part 15 B
- ENERGY STAR Qualified Yes
- Manufacturer Warranty 2 years warranty
- Service & Support Details Limited warranty - 2 years
Dimensions & Weight
- Width 17.6 in
- Depth 15.2 in
- Height 7.8 in
- Weight 23.8 lbs
- Sound Emission 34.6 dB (operating)
- Min Operating Temperature 50 °F
- Max Operating Temperature 95 °F
- Humidity Range Operating 20 - 80%
- Epson Brochure & Flyer Paper - heavy-weight matte paper - 150 sheet(s) (34926118)19.69 - 42.58
- Epson 98 - print cartridge (33241276)4.99 - 32.65
- Epson Ultra Premium Glossy Photo Paper - glossy photo paper - 20 sheet(s) (32857479)15.03 - 30.99
- Epson 98 Multi-Pack - print cartridge (33714121)66.95 - 104.19
- Epson 99 - print cartridge (33241272)5.89 - 72.38