Epson WorkForce 845 All-in-One Printer

• Average user rating: 3.0 stars out of 22 reviews
• My rating: 0 stars

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• 5 stars

  A light package but Lacks important E-Commerce tools

  by BuilderToTheStars on January 23, 2012

  Pros: Larger than other screens, small footprint, light to carry, quick printing, decent quality prints, prints E-mails from Android, Iphone, Blackberry, print from SD Card, BLAZING FAST WIFI, no giant transformer on the power line, fold-away touch screen.

  Cons: Per Espon: Doesn't scan to web-based E-mails such as Gmail only to MAPI-based e-mails such as Outlook -must scan to PC first. Auto Document feeder and paper trays seem flimsy. Output tray seems flimsy. This printer's engine is VERY LOUD.

  Summary: I run a contracting firm in Las Vegas, so I'm usually on the go. Web based plans, submittal packages, and electronic communication slow me down unless I have a ...

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  Summary: I run a contracting firm in Las Vegas, so I'm usually on the go. Web based plans, submittal packages, and electronic communication slow me down unless I have a competent All-In-One on my desk, and I've had a long string of them since Y2K. This will be my third Wi-Fi enabled machine. I know them well and tend to be critical, but can overlook design flaws IF the machine can help minimize my office time. This is the wrong machine for someone like me.
  
  After watching CNET review video, I was excited to find that Office Max had this printer on weekly ad for $139.00. I went immediately and bought it. Just as described, it is fast, light, compact and efficient. At a price.
  
  It feels like in order to save weight, the product designers cut corners on moving parts which should feel solid, such as the auto document feeder, the paper trays, and the output tray. All of which feel flimsy enough to break after a few months on my desk. Looks pretty but feels shabby. But I can live with that if it performs well.
  
  A full set-up meant I needed to download 3 firmware updates to make it do things (like print from my phone) which it was advertised to do, but did not ship with the software. But I could live with that hour wasted.
  
  I cannot get it to scan to my 64-bit enabled Windows 7 PC. AT ALL. (My other 2 PCs running 32-bit Windows 7 accepted scans fine). I just don't have another hour to contact Tech support to figure this one out. I could live with it if it would scan to my Gmail account.
  
  BUT IT DOES NOT SCAN TO INTERNET-BASED E-MAIL. I learned that only after spending another hour on Epson's FAQ website looking for answers. It is advertised to scan to E-mail. But in order to do that, it must first scan to your PC and THEN start up your E-mail software in lieu of a real scan-to-Email setup which sends from the machine directly to your web-based E-mail address. After having two HP 8500's do that flawlessly, I was shocked that this machine will not. So lastly, and most importantly, I consider the ability for the machine to scan directly to my web-based E-mail (Gmail, Yahoo, etc) a necessity.
  
  I don't know if the print cartridges will last very long, they are very tiny. 3 color cartridges about the size of a matchbox and the black one is double that. But I understand that they use alcohol-based inks which might be the reason for the size?
  
  Additionally, it is the loudest All-in-one I've ever owned. How loud? Make them run it for you in the store first.
  
  And being that I work in the desert, I'm concerned that the dust will somehow mess up the feeding mechanisms in the paper trays since they are open (big slots on the front).
  
  Although I was not very happy with the WIFI speed on my previous HP 8500, I will probably go get the new HP 8600 Premium now because I know from previous experience that it will work properly out of the box with my PC and Scan to my Gmail account and be quiet while doing it. Yes it will cost me $300.00 but I've been hearing from my peers that it's quiet, fast, and works well.
  
  I hope this helps someone out there!

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  17 out of 21 users found this user opinion helpful.

• 9 stars

  Epson 845 is a dream

  by fidalgodan on November 2, 2011

  Pros: QUIET! No noise during idle time. Print speed, double sided printing, print quality and paper capacity all great.

  Cons: Paper shelf for printed work is a bit flimsy but not unusual. Requires computer/printer cable to be installed. Cables are not supplied with purchase of printer.

  Summary: I purchased this after checking reviews on CNET and other sites and use all the functions of the WorkForce 845 daily in my home office. I just moved from a ...

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  Summary: I purchased this after checking reviews on CNET and other sites and use all the functions of the WorkForce 845 daily in my home office. I just moved from a Dell 1600 Laser printer because of the noise created by the fan. I used an Epson Stylus for my color printing needs.
  
  I was a little concerned about returning to an inkjet. Quiet operation, noiseless idle time, print speed and a host of other features including double-sided printing are great. Software includes
  
  ABYY Fine Reader software is included for scanning, editing and creating multiple types of documents. I have not spent a lot of time with this yet but plan to.

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  8 out of 8 users found this user opinion helpful.

• 9 stars

  Best printer I have ever had.

  by Unknown_0 on November 1, 2011

  Pros: -SPEED!!! Especially loading time when the printer is turned on. I've seen printers (HP), that take forever to turn on! This starts up fast.
  -EASY SETUP. I saw the first review posted buy a user saying it was hard to setup. Its probably because he/she is

  Cons: Setting up the Email address was easy, once i found out how.
  Nowhere is it made clear you have to go to www.epson.com/connect, and download the firmware update in order to give your printer its own email address.

  Summary: Great Printer. Easy to setup and use.
  Lots of features!
  Definitely a great buy!

  Summary: Great Printer. Easy to setup and use.
  Lots of features!
  Definitely a great buy!

  7 out of 7 users found this user opinion helpful.

• 2 stars

  Too many issues and short comings.

  by Gl47 on March 26, 2012

  Pros: Cheap, Decent color matching, 2 paper trays.

  Cons: See Description below, but basically Poor MAC Support and drivers, Problematic paper and ADF Feeds, Slow Printing and much worse text on plain paper then other brands. Poor envelope feeding.

  Summary: Firstly, this is the most complex and frustrating driver and software driver installation I have ever attempted. Over three hours with Second Level Epson tech support and it still does ...

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  Summary: Firstly, this is the most complex and frustrating driver and software driver installation I have ever attempted. Over three hours with Second Level Epson tech support and it still does not work right. All together I have spent over 8 hours troubleshooting and fiddling with software and printer and scanner settings but still don't have full functionality.
  
  If most people rate this is a 5-star printer I wonder what were they using before or if someone might be "padding" the reviews?
  
  Here are the Epson Workforce 845 problems / issues I encountered and consider a "Deal-breaker"
  
  1. Workforce 845 seems not able to scan directly from the printer's front panel to OSX 10.7 Lion computer so I have to use The cumbersome Epson Scan software (After you download all the software drivers and patches)
  
  2. Wireless networking set-up screen does not support standard 64 character AES Passwords, but stops at 63! What is with that? It's like someone forgot one space when they programmed the LCD interface. So if your router does not have push button set-up feature you may have trouble using enterprise grade encryption.
  
  3. Abby Fine Print OCR software crashed when launched under Lion, and it looks like I have to have to buy the full version or somehow get a ser# to get the update that works with Lion. Unless you buy or have an OCR package like Acrobat Pro, that supports the Epson and can get the scanner driver to work, I would not expect to produce any OCR'ed PDFs.
  
  4. Can't get it to print from Tray #2. There seems to be no option in the printer dialog box, and turning on the "Automatic Cassette Switching" option in the printer and scanner properties section does not enable use of Tray #2.
  
  5. Envelope printing is poorly supported, Envelopes don't feed reliably, sometimes it fees two envelopes at once, and unless you set the distance exactly the won't feed at all. Epson Support says not to load more then 10 envelopes, but even then its a pain to get them to feed, when I finally get them to feed the text is often wavy or broken.
  
  6. Automatic Document feeder also fails to feed pages, and often jams in duplex mode. If I scan more then 5 or 10 pages, the scanned and ejected pages often get sucked back into Document feeder causing the ADF to Jam. I tested the same display model in a local store with the same pages and it seemed to feed ok, so I suspect I may have a problematic copy.
  
  7. Automatic document scanner/feeder won't scan pages shorter then standard letter size. And while The automatic document feeder while much better then the Duplex HP 8500 Plus, can't handle much other then fresh printer paper. Something thicker like a bank statement or previously folded paper that would go through a cheap fax machine with no problem typically jams the 845.
  
  8. Print heads drop or leak big, colored ink smudges on about 20% of printed pages and envelopes.
  
  9. Does not support legal sized scans.
  
  10. Overall construction seems cheap, paper trays are flimsy and hard to load and adjust, and when the trays forcefully snap into place paper and envelopes can get thrown past the optiomal pick-up point and not feed.
  
  11. Noisy and slow printing, 1.5PPM to 5PPM for an letter sized page with text is the best I can get depending on "High Quality, Fine, Economy or Fast Draft modes. Fast and Draft modes are pretty poor. Landscape printing is even more painfully slow.
  
  12. The whole bulky ink-tank assembly moves with the print heads with such force my whole (heavy) desk moves and rattles as it prints. Placing the printer on the floor eliminates this annoying issue but makes it difficult to use.
  
  13. Workforce 845 Print yield per cartridge is only about 1/4 (385 black text pages as per Epson site) of competing printers from other manufacturers, so its going to cost a lot more to operate.
  
  14. Output tray is small so it will hold only a portion of one of the 250 sheet feeders. There is no backstop on the output tray so pages also end up loosely stacked or on the floor, requiring me to re-stack and align the pages.

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  6 out of 6 users found this user opinion helpful.

• 5 stars

  It's ok, except for scanning

  by gemniwoo on February 25, 2012

  Pros: Quick, cheap

  Cons: Atrocious customer support. The OCR software, ABBYY Sprint Finereader, doesn't work at all, and their version of tech support is to tell you to buy more products from them. They're also very rude.

  Summary: If I had to do it over I would not have tried to economize. I would have bought a higher quality product with OCR software that actually works.

  Summary: If I had to do it over I would not have tried to economize. I would have bought a higher quality product with OCR software that actually works.

  5 out of 5 users found this user opinion helpful.

• 10 stars

  What a BEAUTY!!!

  by Bullshifter on January 22, 2012

  Pros: So easy to set up, Worked perfectly from the moment the power went on, excellent customer service by phone, excellent documentation on website, handy firmware upgrade tool, brilliant output quality, plenty of settings to fiddle with.

  Cons: None so far, even the FAX worked immediately.

  Summary: I am over the moon with this machine. Everything was easy, easy, EASY - I went for a wireless network printer config direct from the printer, and in ten minutes ...

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  Summary: I am over the moon with this machine. Everything was easy, easy, EASY - I went for a wireless network printer config direct from the printer, and in ten minutes flat I was printing from two machines without a single cable being used. PLUS, it becomes a network drive, so way cool functionality.
  
  The quality is fantastic - excellent right down to 2 point. The colour is great (although a bit yellow - so I have some work to do with the gamut; big deal... )
  
  Eventually plugged the FAX in for completeness - boom: perfect.
  
  Light, small, cheap, powerful.
  
  If there was a complaint it would be that it is so cool I can't stop fiddling around with it.
  
  100% recommend!!

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  4 out of 4 users found this user opinion helpful.

• 10 stars

  Nice print quality. Large capacity ink cartridges.

  by jimafasfasfafa on December 19, 2011

  Pros: Dual trays, quality printing, large capacity ink cartridges, easy to use.

  Cons: Have to hold the on/off button to turn it on.
  Have to press on/off button twice if on standby to "wake up" then turn off.
  Occasionally pulls doubles.

  Summary: I am very critical and hard to please and I am happy with this printer. Has a few things that irritate but overall a very nice printer.

  Summary: I am very critical and hard to please and I am happy with this printer. Has a few things that irritate but overall a very nice printer.

  3 out of 3 users found this user opinion helpful.

• 9 stars

  Really innovative features in a business-minded printer

  by adg016 on November 8, 2011

  Pros: Auto color duplexing
  Emailing documents for auto print when out of office
  Fast WPS Wi-Fi setup
  Very high quality
  Quiet
  High capacity

  Cons: Not many, but I've only had it for a week. It will lightly bend a corner if you use super heavy weight premium Epson paper...but this was on autoduplexing which isn't recommended for that paper anyhow.

  Summary: You know, I came here and saw no major printer that had really great user reviews. My conclusion: everyone hates printers in some way. This printer really has a ton ...

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  Summary: You know, I came here and saw no major printer that had really great user reviews. My conclusion: everyone hates printers in some way. This printer really has a ton of power for a small office, and we've already had graphic designers send print jobs directly to their printer from 100 miles away with the great email feature. I'm waiting to find something that aggravates me, like ink running out too soon...the printer breaking...I dunno...right now we love it, and thought we'd let people know that if you're running a small business AND TAKE THE TIME TO LEARN HOW TO USE THE PRINTER, it is a very, very good device.

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  3 out of 3 users found this user opinion helpful.

• 7 stars

  Great document and photo printing.

  by vinniminni on March 16, 2012

  Pros: Works well and relatively fast, good print quality. Two paper bays.

  Cons: Not that I have had this problem but I have heard the Durabrite inks (pigment based inks) dries too fast causing printer head clogs. As always the inks seems like a rip off when you see the refill methods.

  Summary: This is a great printer for business and heavy/advanced users.

  Summary: This is a great printer for business and heavy/advanced users.

  2 out of 2 users found this user opinion helpful.

• 10 stars

  Epson Workforce 845 is hands down the best printer.

  by Tiger_Tech on February 22, 2012

  Pros: Epson Workforce 845 is packed with features-- everything a business needs. First and foremost is reliability. It is extremely reliable and easy to set up. Everything is built and tested with high volume and careless low-tech workers in mind.

  Cons: None. We are just ecstatic about this printer. We have gone though so many printers of many of Epson's competitors and have become used to extreme disappointment. This printer really sets a whole new standard.

  Summary: Feature rich and very easy to use features. Unlike all the other printers we have bought and disposed of over the past 10 years, this one is not a constant ...

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  Summary: Feature rich and very easy to use features. Unlike all the other printers we have bought and disposed of over the past 10 years, this one is not a constant nightmare. The Epson Workforce 845 is a dream come true. My workers from the super genius techs who need lots of volume to print code to the regular management teams and office workers, many of whom do not do well with anything technical-- the consensus is this is the printer we have always dreamt of. Plus there are many ink options for this printer including from secondary suppliers such as continuous flow ink. I see people complaining that you cannot scan to a web mail program-- well Epson doesn't have anything to do with Google mail but I'm quite sure Epson will come up with a solution but in the mean time any serious business should invest a little money in having their own corporate email-- actually not expensive and you can use programs like outlook and thunderbird with corporate email and gmail so you can scan to and send even on your gmail account with this powerful email program simply by using the outlook or thunderbird programs.
  
  Another thing I really loved was the support for both scanning and printing on the Linux platform. I hope Epson continues to support and even enhance it's support for Linux. The figures that show Linux at about 2% of desktops are not at all accurate. Many firms have dual boot protocol and end up in Linux most of the time. Our firm supports both Windows and Linux but we have a big investment in Linux and plan to expand it's utilization.
  
  The speed and print quality are absolutely amazing of the Epson Workforce 845. You can hook it up anyway you can think of and even print and scan over the internet with the greatest of ease. I've had some of our most tech phobic managers pop these things up on both wired and wireless networks in the blink of an eye. The printer actually has it's very own Samba accessable file server so both Windows, Mac and Linux machines can use it further enhancing it's exhaustive list of features. Literally anything you can think of can be down with the greatest of ease with this thing. If you can't do it it's only because you haven't figured it out-- the touch screen display and other support features make it nearly impossible not to figure everything out.
  
  We were going to just get another throw away stressful nightmare printer before I happened to notice this printer on the market-- we absolutely needed fully automatic 2-sided printing that can print 300 page documents without the slightest bit of trouble. I cannot say enough about this printer. This is a power to the people printer-- the first printer we have had that actually shows the company cared about it's customers. Now we can do our job for our customers without falling over from stress. Please keep up the good work Epson-- your act against the following the pact and screwing the custome of the printer industry is a true breath of fresh air and deserves every accolade.
  
  Updated on Feb 22, 2012

  Please change the last line to -- Please keep up the good work Epson-- your act against following the pact and the "screw the customer" montra of the printer industry is a true breath of fresh air and deserves every accolade.

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  2 out of 2 users found this user opinion helpful.

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