HP LaserJet M2727nf
Manufacturer: HP Part number: CB532A#ABA
- More product information:
- Editors' review
- User reviews
- Specifications
- Product series
- Accessories
- Manufacturer info
- Bottom Line:
- In a vacuum, the HP LaserJet 2727nf is a fine mono laser multifunction for small offices. But its price and feature set are out of whack with the competition: you can get more for the same money, or you can pay less for the same features.
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CNET editors' review
HP LaserJet M2727nf price range: $529.95 - $721.99
- Reviewed by: Felisa Yang
- Edited by: Matthew Elliott
- Reviewed on: 10/16/2007
- Released on: 08/27/2007
The good: Fast print speeds; great print quality; control panel is well-organized and easy to use; feature set is appropriate for small offices.
The bad: Slow scans; scan quality needs improvement; a bit pricey for a mono laser multifunction.
The bottom line: In a vacuum, the HP LaserJet 2727nf is a fine mono laser multifunction for small offices. But its price and feature set are out of whack with the competition: you can get more for the same money, or you can pay less for the same features.
The HP LaserJet M2727 series of mono laser multifunctions is geared for small offices, with features such as an Ethernet connector, built-in duplexer, fax capability, and an automatic document feeder. You have your choice between two models: the M2727nf is the base model, and the M2727nfs adds on an extra paper tray and built-in stapler; we tested the M2727nf. Although the M2727nf is fast and produces great prints (its scans need improvement, however), it's expensive at $600. (The M2727nfs costs $700.) On our tests, less expensive mono laser multifunctions like the Lexmark X342n ($400) were nearly as fast. Comparably priced color laser multifunctions like the Lexmark X502n ($700) were faster than the M2727nf and had similar print quality. We found nothing inherently wrong with the HP LaserJet M2727nf, but you can get more for your money elsewhere--or the same features and performance for less.
Design
The design of the LaserJet M2727 series multifunction is all business. The putty-and-gray body of the M2727nf stands 19.7 inches wide, 16 inches deep, and 18 inches tall, and weighs almost 38 pounds (the M2727nfs is taller and heavier due to an extra paper tray). The flatbed scanner lid is topped by a 50-page automatic document feeder.
The control panel is divided by task. In the center are a backlit, two-line text LCD; menu navigation buttons; and an alphanumeric keypad. The fax area includes one-touch dial buttons, redial, phone book, volume, and resolution buttons. The copy area includes buttons for reducing/enlarging, making copies lighter or darker, changing paper size, and changing the number of copies, as well as buttons for turning on two-sided copies, collating, and a tray-select button. The scan area contains just a Scan To button. All three task areas have their own dedicated start buttons as well.
The paper handling is simple on the M2727 series. The M2727nf model offers a single 250-page paper cassette and a 50-page multipurpose input tray that folds out from the printer's front panel. Outputted pages exit in the well between the printer body and the scanner head unit. The M2727nfs offers a second paper cassette for increased input capacity, as well as a built-in stapler.
The LaserJet M2727 multifunction comes with the standard 3,000-page toner cartridge, which you can replace with the same or with the high-capacity version, which is good for about 7,000 pages. The former costs $81 to replace, while the latter costs $148. Using the larger version for best value, this works out to a per-page print cost of approximately 2.1 cents, a reasonable cost. The monthly duty cycle is 15,000 prints, which makes this suitable for small to medium offices.
Features
The price and feature set of the LaserJet M2727 series makes it better suited for small offices, but busy home offices can benefit as well. The M2727 multifunctions come network-ready with an Ethernet port, but you can also connect to a single PC via a USB port. It's compatible with both Mac and Windows operating systems. It comes with 64MB of non-upgradeable memory.
The copy features are standard for an office machine. You can make up to 99 copies at once, and reduce or enlarge through preset values (fit to size) or custom values between 25 percent and 400 percent. You can also instruct the copier to do 2-to-1 and 4-to-1 copies, as well as autoduplex copies, from either double-sided or single-sided originals.
Scan To options include scan to file and scan to e-mail (the options even discern between scanning images and documents). Once the scan is complete, the Save To box is launched on your PC, allowing you to choose where to save the file. Format options include JPEG, TIFF, bitmap, GIF, and PDF. The Scan To button comes preprogrammed to offer scan to file and scan to e-mail options, but you can reprogram the button to include scan to program options. If you want to scan using optical character recognition, you'll need to install the Readiris Pro program, which comes on a separate CD from the printer's drivers.
For faxing, you can save up to 120 entries in the MF2727's phone book, including both individuals and groups. The first 16 entries also correspond to the eight one-touch dial buttons on the control panel (the Shift key lets you associate two numbers to a single button). Pressing the Phone Book button calls up the listings on the control panel's text LCD, so you can browse through them to choose a person or group. If you subscribe to caller ID, you can turn on junk-fax blocking. The MF2727 also allows you to send a delayed fax, forward faxes, and receive faxes in secure mode. The latter option stores incoming faxes in memory and prints them out only when you enter a password.
Performance
We haven't reviewed any mono multifunctions in this price range, so we compared it to comparably priced color laser multifunctions and slightly less expensive mono machines. The comparisons don't do the HP LaserJet M2727nf many favors, as several of the less expensive monos and the similarly priced color multifunctions keep up or even outpace the HP model. The M2727nf scored 19.01 pages per minute (ppm) for black text, behind the 19.71ppm scored by the Lexmark X502n (color). When printing grayscale graphics, the HP scored 18.68ppm, just behind the mono Lexmark X342n and more than 1ppm slower than the Lexmark X502n. With both color and grayscale scans, the HP M2727 was slow--the slowest by far at grayscale with a score of 2.46ppm and second slowest at color scans with a score of 2.50ppm. It did keep up with the pack on copying via ADF, though, scoring 14.96ppm. The bottom line is this: you can save about $200 on a mono laser multifunction and get just slightly slower print speeds, or you can spend the same $600 to $700 on a color multifunction with the same speeds (or slightly slower) and get the added bonus of color printing.
(Longer bars indicate better performance)
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Copy | |
Color scan | |
Grayscale scan | |
Black graphics | |
Black text |
The print quality from the HP LaserJet M2727nf was quite good, but its scan quality needs some improvement. The black text was clean, sharp, and consistent--everything we want from a high-end laser printer. The monochrome graphics print was not quite as good as the text print--we noticed some jagged edges where we should see smooth curves--but overall, it was acceptable. The color scan showed good detail, but the whole image was overblown, resulting in pale, washed out colors. The grayscale scan fared the worst. It confirmed that the white end of the grayscale was blown out, resulting in a very light, washed-out scan. The details in the highlight areas were lost.
(Longer bars indicate better performance)
|
Color scan | |
Grayscale scan | |
Black graphics | |
Black text |
Service and support
HP backs the LaserJet MF2727 series with a standard one-year warranty, which is on par with the competition, though you can also pay to extend the warranty. While under warranty, you can get toll-free phone support 24-7, at no cost. You can also engage in a live Webchat with HP support on weekdays from 5 a.m. to 5 p.m. PT. HP's Web site has downloadable drivers, software, and manuals; e-mail tech support; FAQs; and a troubleshooting guide.
User reviews
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could the HP rebate be caused by reviews?
by visualacoustics on July 8, 2008
Pros: HP has a $300.00 instant rebate for model 2727nf
Cons: originally marketed item at $600.00
Summary: HP must be reading reviews and will probably reissue model 2727 at the lower price.
Summary: HP must be reading reviews and will probably reissue model 2727 at the lower price.
2 out of 2 users found this user opinion helpful.
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Printer is great, ToolboxFX wouldn't install
by mdcpa on March 4, 2008
Pros: Never had a problem with HP Printers
Cons: Toolbox software was a nightmare for me
Summary: I have relied on HP printers for over 20 years so I wasn't expecting any problems when I purchased the M2727nf to replace my LaserJet 3390. I had previously ...
Summary: I have relied on HP printers for over 20 years so I wasn't expecting any problems when I purchased the M2727nf to replace my LaserJet 3390. I had previously experienced problems with the ToolboxFX software to manage faxes and scans which caused me to spend two hours on two different occasions with tech support to correct the problem. I learned from these sessions that the uninstall routine does not remove all the files associated with the printer and before installing a replacement printer or upgrading the Toolbox software you need to do a lot of manual file removal.
My last encounter was a 2 1/2 hour session after my recent purchase of the M2727nf that ended in tech support telling me I needed to take my computer to the OEM and have the registry scanned and cleaned to remove all remnants of the previously installed HP software. That was not an option for me so I returned the printer and after some search I purchased a Brother MFC 8460n which was up and running in a half an hour. The interface software for managing faxes and scans installed simply and flawlessly and works fine.
Sorry to leave HP but the software nightmare with ToolboxFX just isn't worth the hassle.2 out of 2 users found this user opinion helpful.
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Don't buy if you want a netwoork printer
by bioddie on December 3, 2008
Pros: Print alright
Cons: This will not scan with Small Business Server 2003, as there are no drivers. HP support not very helpful, but after 3 calls they admitted that it will never scan under SBS. That is why Toolbox does not install.
Summary: Check out that all functions work with your OS and don't depend on HP for any help. POOR effort HP a network printer that doesn't have full network ...
Summary: Check out that all functions work with your OS and don't depend on HP for any help. POOR effort HP a network printer that doesn't have full network functionality.
2 out of 3 users found this user opinion helpful.
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Hardware acceptable; Software abysmal
by flytosser on January 27, 2009
Pros: This printer has a hardware feature set that makes it an ideal fit for a lot of small businesses. Reasonably priced consumables, decent paper handling, ability to add a second paper tray.
Cons: HP seems to have lost the ability to write bulletproof drivers. One of the reasons I bought HP in the past was because they simply worked once you got them installed. That doesn't seem to be the case anymore. This one has been a software nightmare.
Summary: The bane of the multifunction is that it does a lot of things; none of them well. This would be a great B&W printer, a reasonable scanner and ...
Summary: The bane of the multifunction is that it does a lot of things; none of them well. This would be a great B&W printer, a reasonable scanner and an adequate fax machine IF the software would work. I am constantly battling with the driver, reinstalling and tweaking and it still doesn't work right. Any printer installation that I have to touch multiple times over the course of it's lifecycle greatly diminshes its value.
1 out of 1 users found this user opinion helpful.
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The worst scanner/printer ever.
by foxiloxx on January 3, 2012
Pros: It turns on...
Cons: It jams everytime I try to feed paper through the tray to scan or copy. It has ruined so many documents. If your scanning a large document and one page jams you have to start over and this happend EVERYTIME!
Summary: I would NOT reccomend this printer for any kind of office use.
Summary: I would NOT reccomend this printer for any kind of office use.
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broke after 13 months of light use HP has zero support
by stonecrestre on September 27, 2011
Pros: worked pretty good for 13 months, no real issue considering we use about twice a week mainly for scanning. 15 months later printer function still works.
Cons: 15 months after purchase, copier, scanner, fax do not work.
Summary: I used this printer for a small business (2 people) that has minimal printing/scanning/faxing needs. It worked pretty fine up until the 13th month, one month after the ...
Summary: I used this printer for a small business (2 people) that has minimal printing/scanning/faxing needs. It worked pretty fine up until the 13th month, one month after the factory warranty expired, then it slowly started to fail. First the machine would randomly shut down and need to be completely rebooted, then it started to print once in a while (50% of the time) then the copy and scan function stopped working completely. I had an online chat with HP when issues began but was told that since I had it for more than a year (one month more) I would have to pay to ask questions. Sometimes things don't work but the manufacture should help out in that case, unfortunately HP does not have that system. Based on this experience I would not recommend purchasing an HP.
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there has to be better options out there
by dentist_2011 on August 26, 2011
Pros: copies nicely
Cons: Plagued with scanning problems. Difficult to set up on network. Accompanying CD does not contain drivers--have to download from HP. Died less than 6 months of service. Ink smudges on post card stock resulting in multiple "return to senders" ( and we t
Summary: The keypad quit functioning less than 6 months after installation--fax, copier, scanner and printer all quit functioning. The toner cartridges are expensive--$150 + for XL toner: probably more cost effective ...
Summary: The keypad quit functioning less than 6 months after installation--fax, copier, scanner and printer all quit functioning. The toner cartridges are expensive--$150 + for XL toner: probably more cost effective to throw away and buy new AIO from another company. Support was less than desirable--(offshore phone support with poor sound quality and difficult to understand due to accent)--only one authorized repair center in my city and they refused to repair it. Was told the "its more cost effective to throw it away and buy a new printer". HP's response was that they have no control over authorized service centers as they only certify training. Other HP warranty options are send to them (at your cost) for repair with unknown length of time or prepay having a re-conditioned sent and then shipping defective one to them. For premium purchase cost and expensive toner--not worth the trouble.
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Paper feeder failed twice in less than 2 yrs
by menloparkstpaul on June 23, 2011
Pros: Computer to printer speed good
Cons: We bought 2 of these printers and trashed them both in less than 2 yrs - both of their paper feeders failed - we fixed one of them once, but cost as about as much as a new printer.
Summary: I have a 15 year old HP that still works - which is why I am drawn to buy HP, but my experience over the past 2 1/2 yrs ...
Summary: I have a 15 year old HP that still works - which is why I am drawn to buy HP, but my experience over the past 2 1/2 yrs has been that HP printers are now junk. After trashing these 2 printers we replaced them with the CM2320NF and now after only 7 months they now have to be replaced. Both printers began dumping toner all over the documents and faxes. After replacing the toner units (very expensive) the problem continued. Printer made loud noises during its cleaning, initializing and callibrating cycles then immedicatly dumped toner all over the copies, faxes and print jobs. They are nothing but expensive junk. I could not be more disappointed in a company I once raved about.
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Not impressed so far.
by onceafireman on March 27, 2011
Pros: Nice to print or fax from my wireless laptop (via wireless router) and to finally get rid of the fax machine off of my desk.
Cons: Incompetent HP Support
Summary: I just recently purchased the HP M2727nf on clearance for $169. A really good deal if I can get it to print correctly. I won't go into the printing ...
Summary: I just recently purchased the HP M2727nf on clearance for $169. A really good deal if I can get it to print correctly. I won't go into the printing problem, but needless to say, it has been a frustrating experience with HP Support. My first call to them was met with resistance because they showed the printer out of warranty. I just purchased it that day! I had to scan my receipt and email it to them as proof of purchase. That wasn't bad enough, they still wouldn't help me with my printing problems because they had to update my registration information first, before they could provide me support. For $39 they could provide me support right away. Give me a break! They said it would take two days to update my information in their system. Two days later I got back on with support only to hear that they still haven't updated their system to reflect my purchase. Here it is, four days later and I still cannot get help. It just seems to me that the receipt should have been sufficient to get help at that moment. I keep telling my wife to hold me back from returning this thing because it was such a good buy at $169. If I can't get some help to make it print correctly soon, it isn't a good buy any longer. I may be going over to Brother.
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Had it 7 months. They replaced 1 and 2nd is broken.
by bsblmn on November 19, 2010
Pros: Good print quality.
Cons: Scanner did not work. Fax did not work (2 separate machines). Tech support is lousy.
Summary: I had my original one break 4 months after purchase and the replacement 7 months after original purchase (3 months after it had been sent to me). Tech support will ...
Summary: I had my original one break 4 months after purchase and the replacement 7 months after original purchase (3 months after it had been sent to me). Tech support will not honor my warranty since they sent out the 2nd machine. I am breaking mine (physically) for my business, since it does not work anyway, and buying another brand. 2 duds in 7 months and HP will not honor warranty. Disappointing from HP.
Specifications
- Manufacturer: HP
- Part number: CB532A#ABA
- Description: Don't waste time waiting for your documents. The HP LaserJet M2727nf MFP features professional print and copy speeds of up to 27 ppm (pages per minute). Other MFPs need time to warm up before printing the first page, but with no-wait Instant-on Technology your first page will print two times faster than devices without it. And with a stable light source, copy or scan jobs begin in a matter of seconds - even first thing in the morning. Your documents always look great with reliable, high-quality printing at true 1200 dpi. multilingual
General
- Copier Type Digital
- Fax Type Plain paper
- Printing Technology - Photo printer,
Laser - Monochrome - Monthly Duty Cycle (max) 3000 impressions
- Display 2 lines
- Width 19.7 in
- Depth 16 in
- Height 18 in
- Weight 37.9 lbs
- Bundled with Power cable|Phone cable
Memory
- Standard Memory 64 MB
- Max Supported Memory 320 MB
Copying
- Max Copying Speed up to 27 ppm
- Max Copying Resolution up to 600 x 600 dpi
- Gray Scale Half-Tones 256
- Max Document Enlargement 400 %
- Max Document Reduction 25 %
- Maximum Copies 99
Printing
- Max Printing Resolution up to 1200 x 1200 dpi
- Max Printing Speed up to 27 ppm
- Printer Drivers / Emulations PCL 5e,
PCL 6,
PostScript 3 - Image Enhancement Technology HP ProRes 1200,
HP FastRes 1200 Scanning
- Optical Resolution 1200 x 1200 dpi
- Interpolated Resolution 19200 dpi
- Gray Scale Depth 8 bit
- Color Depth 24 bit
Fax Machine
- Max Transmission Speed 33.6 Kbps
- Fax Resolutions 300 x 300 dpi
- Total Memory Capacity 600 pages
Fax Machine Features
- Broadcast Transmission 119 stations
- Features Fax forwarding,
Distinctive Ring Pattern Detection (DRPD) Document & Media Handling
- Max Original Size 8.5 in x 14 in
- Original Type Sheets
- Document Feeder Capacity 50 sheets
- Max Copy Size Legal (8.5 in x 14 in)
- Min Copy Weight 60 g/m2
- Max Copy Weight 163 g/m2
- Supported Media Type Labels,
Cards,
Envelopes,
Transparencies,
Plain paper,
Recycled paper - Standard Media Capacity 300 sheets
- Max Media Capacity 550 sheets
- Output Trays Capacity 125 sheets
- Document & Media Handling Details ADF - 50 sheets - Legal (8.5 in x 14 in),
Input tray - 250 sheets - Legal (8.5 in x 14 in) - Speed Details Printing : up to 27 ppm - B/W,
Copying : up to 27 ppm - B/W
Finishing Equipment
- Collator None
- Stacker None
- Stapler None
- Binder None
PC Connectivity
- PC Connection Availability Yes
- PC Connection Ethernet 10 Base-T/100 Base-TX,
USB - Network Protocols TCP/IP
- Operating System Support Apple Mac OS X 10.3 or later,
MS Windows Vista (64-bit versions),
MS Windows Vista,
MS Windows XP,
MS Windows 2000,
MS Windows Server 2003 - Software Included Drivers & utilities
Power
- Power Consumption Sleep 15 Watt
Miscellaneous
- Included Accessories Power cable,
Black print cartridge,
Phone cable,
250 Sheet input tray - Consumables Included 1 x Cartridge ( Black )
- Microsoft Certifications Certified for Windows Vista
- Compliant Standards EPA Energy Star
Environmental Standards
- ENERGY STAR Qualified Yes
Manufacturer Warranty
- Manufacturer Warranty 1 year warranty
- Service & Support Details Limited warranty - 1 year
Environmental Parameters
- Min Operating Temperature 59 °F
- Max Operating Temperature 90.5 °F
- Humidity Range Operating 10 - 80%
Product series
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Manufacturer: HP
Specs: Copier,
Fax,
Scanner,
Printer,
Laser,
8.5 in x 14 in,
1200 x 1200 dpi
Accessories
Manufacturer info
- Manufacturer profile
- Browse HP products on Shopper.com
-
- Manufacturer:HP
- Address:
3000 Hanover Street, Palo Alto, CA 94304-1185
