HP OfficeJet 7410
Manufacturer: HP Part number: Q5569A
- More product information:
- Editors' review
- User reviews
- Specifications
- Product series
- Accessories
- Manufacturer info
- Bottom Line:
- You'll get what you pay for. The 7410 provides the latest all-in-one features and functions--for a price.
Read more
Where to buy
| store | customer rating | inventory | tax & shipping | price |
|---|---|---|---|---|
| GreatPrinterDeals.com | Not yet rated | In stock | Enter zip code to get total price: Price +Tax +Shipping =Total price | as of 01/05/2010 Refurbished |
| AAAToner.com | Not yet rated | In stock | as of 01/05/2010 Refurbished | |
| Tech For Less, Inc. | ![]() | In stock | as of 01/05/2010 Refurbished |
CNET editors' review
HP OfficeJet 7410 price range: $190.00 - $249.04
- Reviewed by: Jeffrey Fuchs
- Edited by: Elsa Wenzel
- Reviewed on: 12/10/2004
- Updated on:02/08/2005
The good: Wi-Fi and Ethernet ready; camera and media-card readers; roomy paper trays; duplexer; legal-size scanner bed; color LCD; excellent, fast photo prints; full faxing.
The bad: Expensive; no individual color ink cartridges; must swap out inks when switching between photo and text printing; cruddy scans.
The bottom line: You'll get what you pay for. The 7410 provides the latest all-in-one features and functions--for a price.
User reviews
-
-
A KNOWLEDGEABLE OPINION - EXPERIENCED USER
Pros: I use the 7310 which is the same as the 7410 without the wireless. It is hooked up to two desktops and one laptop. I run the printer through a d-link wireless router and this unit takes commands from all my computers flawlessly. I found the setup to be ve
Cons: Not having a dedicated photo ink slot.
74 out of 78 users found this user opinion helpful.
-
Return it - HP cannot fix the problems - timewasting
by Christopher C on March 20, 2005
Pros: Print Quality, promises features
Cons: Bloatware unreliable software, bad support, unreliable faxing design, tiemwasting buggy installs,
Summary: Endless problems with HP multifunction products. I install multifunction machines professionally. HP should have fixed many similar problems found also in their earlier multifunction machines.
No background processing fax. Proper ...Summary: Endless problems with HP multifunction products. I install multifunction machines professionally. HP should have fixed many similar problems found also in their earlier multifunction machines.
No background processing fax. Proper fax machines like the Brother MFC 5840CN - multifunction (color) machine scans the entire fax into memory before sending it, unlike the HP 7410, HP 7140Xi etc. This is a design fault because the HP scanners are not reliable and a miss feed multiage fax takes many minutes to resend.
Installing the above HP products you could spent a couple of hours per machine.. a great waste of time when you want to install the networked printer onto a few computers.
Software unreliable slow, very poorly designed (by the simple?) and released faulty. Massive time wasting downloads to upgrade the supplied software takes more time to install than XP and the updates. As this is a networked machine multiply that by the number of machines you expect to install.
After getting the software to install properly if you are lucky features drop off like the photo card reading. This even happens on new HP / Compaq computers! Their earlier software is totally incompatible (as released with other printer models) and numerous special fix programs have to be downloaded to try to uninstall earlier HP software. HP took little care to get the software tested.
Poor support, staff have little knowledge, little education ... Pay people $1.00 per hour to answer the phone.. What an insult to us the customers HP. You supply faulty product and faulty support. Trying to save money ... but not respecting our time HP even has cut the quality of the phone connections to the Indian based support center. Try reading out a number on a bad line.. Most sentences have to be repeated and the Indian support center staff have some absurd training program that does not teach them that we are not earning $1.00 per hour. Our phone call to HP support is losing us income and valuable time.
Ink system poorly designed for color users with two modes of Tri-color carts. Maybe much more expensive to run too?
Wireless should have had an access point option. Expensive.
Fax signal levels and equalization wrong on most units tested. Units may be unstable in high Magnetic / EMF field office enviornments. Run somewhat by it's own internal operating system in printer (user accessable), and machine does lock up requiring power down reset.49 out of 57 users found this user opinion helpful.
-
Does anybody read the directions?
by dangerfish on August 19, 2005
Pros: I am in awe of this machine
Cons: You might be required to use your brain to set it up
Summary: I frequently find myself buying high tech products after doing research online where others have had no luck with the product. I get the product home and am able to ...
Summary: I frequently find myself buying high tech products after doing research online where others have had no luck with the product. I get the product home and am able to set it and get it running without too much difficulty. My decision to buy this printer is another perfect example.
A review a few days ago said that his copies were "flying" out of the unit and there was no mechanism to catch the copies so he just had to stand there. Well, right there in the "start here" guide is a box with a pretty picture explaining how to flip out the copy tray extender to prevent this from happening. Another reviewer says he was not told to disable his antivirus software before beginning installation. Well, that is spelled out in the manual as well. In fact, it is step #1 under the "install the software" section. The only thing I can think is that most people think that you can just pull a computer type item out of the box and just start using it. Unfortunately, that is not the case. This is a $500 multifunction printer, not a pencil. You may have to engage a few neurons.
Here's how I got up and running. Following the directions, I first connected the unit wirelessly to my network using the front panel of the printer. Then I did an "express" install using the supplied CD on my 3 yr old XP home machine. The full install had all the photo editing bloatware and I dont need or want that so I saw no reason to install it. I also installed the Mac software onto my laptop at the same time. Installation on both machines combined took less than 15 minutes. Then, I did run into a little confusion. A wireless connection wizard came up so I went through that eventhough I thought I had already set that up. Didnt work. Then I remembered that I had implemented mac address filtering on my router and so I had to go make some adjustments there. I messed around with the wireless stuff for about half an hour (I had some trouble with my WEP key as well) and then it was working. Since then, I have just been playing with all the features.
Things I have tested, set up or noticed:
1. Scanned a picture right into Adobe Photo Shop Elements.
2. Duplex copy. Seems to work OK but the copy did seem to be out of alignment a little. Many have complained about this and I would agree that it may be a legitimate problem.
3. Transfered pictures wirelessly to my computer using the card reader. But it transfered them slowly when using my 6 megapixel camera. I have a b network and not g so that would probably improve it quite a bit. So for now, I will probably continue to use my usb 2.0 card reader. The wireless transfer WAS faster than if I were using a usb 1.1 card reader.
4. I put envelopes in the top tray and paper in the bottom tray. The printer automatically prints from the correct tray depending on if I am printing envelopes or regular documents.
5. This puppy prints FAST!!!!!!
6. In the fax software, I was able to fully customize the look of the cover sheet and put my company logo on it and then set it as the default. Nice.
So I give this guy a nine out of ten because of my little snafu with the wireless setup. It would have been perfect if it would have just worked right the first time, but I will admit that it probably was my fault because of all the things I forgot to change on my router. Potentially, I could have been up and running in 15 minutes. I think this machine is amazing and worth the money that I paid for it. You are going to be hard pressed to find another machine that offers as much as this one does. So go buy it. Take it out of the box and put it together. Then allow it to acclimate to its new environment for one day before turning it on. During that time, READ THE MANUALS!!!!Updated
OK, I have been using this machine for a couple of weeks and could not be happier with my purchase. I have used every function from both my Mac and my PC, both wireless. I have had very few problems. I have had a couple of "connection" issues, but both were resolved quickly. Once I restared the PC and the other time I restarted the print spool. Other than that, no problems. I find the speed of the printer to be exceptional. The photos I have printed have been incredible and I'm not even using the 6 color ink system. If you buy this thing, do yourself a favor. Read the direction. Do some google searches to find resolutions to problems other people have had and you will have very little problem with this printer.41 out of 44 users found this user opinion helpful.
-
Apalling software and zero support
by logandc on March 3, 2005
Pros: Prints well when functioning
Cons: Functions sporadically and no support from HP
Summary: The HP Officejet all in one prints well and has very useful features (scan, fax, double sided printing etc) and would be a great machine if it actually functioned more ...
Summary: The HP Officejet all in one prints well and has very useful features (scan, fax, double sided printing etc) and would be a great machine if it actually functioned more than 20% of the time. The intial software install plays havoc with your computer, slowing it to a snails pace, making Internet almost unusable and throwing up error messages every few seconds. This is a known problem and HP have provided a patch but it doesn't work. The printer spends more time disconnected wirelessly than connected and it can take several hours for it to eventually print a page. I have tried getting help from HP but they dont reply to emails and the phone help (from India!) was unable to solve the problems I was having, said they would work on it and get back to me but I haven't heard from them since. There is zero backup given by HP for its products and I wont be touching an HP product again. As much as this printer appears to have great potential, stay away from it!
Updated
Since my last user opinion, things have improved with this printer. It prints, faxes, scans and copies well. The wireless functionality works well as long as the printer and computer are switched on together. Wireless finction fails if the printer is switched on after you have logged onto the computer (print spooler error occurs). Also, make sure you install the update patch available at the hp site as the software provided with the printer will screw up your system without this patch.
So currently, I am pleased with the way the printer is functioning (with the above points in mind). Unfortunately, my opinions about HP support still stand. Be warned that if you buy an HP product and there are problems, you are on your own. The people at the HP do not know the products well, give poor advice and will eventually fob you off, pretending that they will get back to you, but never do.14 out of 16 users found this user opinion helpful.
-
3 units: 3 dead faxmodems
by taylorw on March 22, 2005
Pros: wireless (Mac and XP links); capacity; all features
Cons: bad fax hardware
Summary: We're about to return our 3rd 7410 in a week. Each machine supported wireless printing (Mac OS 10.3 VERY EASY to set up: XP a nightmare, needing specialist ...
Summary: We're about to return our 3rd 7410 in a week. Each machine supported wireless printing (Mac OS 10.3 VERY EASY to set up: XP a nightmare, needing specialist to find proper IP address). Each machine also showed same modem-based error message. HP tech support: a) came on the line quickly, b) identified the problem as bad firmware: each unit had to be replaced. These units came from 3 Staples stores about 20 miles apart, so an entire batch is probably bad. Last HP tech support offered to send a new unit, but the 7 biz days and the first reviews here discouraged us. We're off to try something else. I'd agree with the recommendation to wait 6 months on this puppy.
12 out of 13 users found this user opinion helpful.
-
Design Flaw
by patyurek on February 22, 2007
Pros: Great printer for a year
Cons: Design flaw not fixable by HP
Summary: Be very careful if you ever have to change the color cartridge. My printer worked wonderfully until then. There is a very small wire which holds the cartridge in place. ...
Summary: Be very careful if you ever have to change the color cartridge. My printer worked wonderfully until then. There is a very small wire which holds the cartridge in place. This wire is loose and will puncture contacts. Once this happens you can kiss your $500 goodbye because HP will not help you. They won't replace the contacts or acknowledge the design flaw. You will be unable to use any other functions on the machine once this happens. Please call HP when this happens to you. If they get enough feedback perhaps they'll do the honorable thing and recall this product.
8 out of 8 users found this user opinion helpful.
-
Great Product ! CNET rating is very appropriate
by Richrd_CC on May 24, 2005
Pros: Fast printing, Excellent photos and text, Very useful features
Cons: Black and White copies are not very sharp and true
Summary: I have studied all of the All-In-One printers, (both laser and inkjet) online and in person. I had a difficult time making my decision and hoped that my purchase of ...
Summary: I have studied all of the All-In-One printers, (both laser and inkjet) online and in person. I had a difficult time making my decision and hoped that my purchase of the HP OfficeJet 7410 was sound. Well, I can definitely say that this was a very good purchase. The product performs very well and provides me with all of the office functions that I wanted in a very easy and fast way. The quality of the photos, (even without the photo ink cartridge), is VERY good. The flexibility of this printer makes it easy to channel fax and print jobs thru my laptop without having to get up out of my chair. The wireless setup was a breeze...not as others have described on this forum. I was very pleased to find that receiving faxes can be set to be automatic. If you answer the phone or if your answering machine answers the phone and an incoming fax is on its way, the printer takes over and receives the fax. All in all I am very happy with my purchase and recommend this printer to anyone interested in consolidating all of these office functions. Two Thumbs Up !
8 out of 10 users found this user opinion helpful.
-
It's good, bad and ugly
by kennydouglasw on March 7, 2005
Pros: Excellent print output
Cons: Horrible drivers, incorrect on-line and written instructions
Summary: Since the only reason to buy this version is for its wireless capabilities, consider this: the HP software rendered my three wireless computers (XP Home/SP2) useless. The only HP ...
Summary: Since the only reason to buy this version is for its wireless capabilities, consider this: the HP software rendered my three wireless computers (XP Home/SP2) useless. The only HP fix was to turn on "data execution protection" on svchost.exe via control panel. That made all other wireless activities and Symantic programs inoperable.
The OCR is second or third rate.
Everything works as billed when connected via cat5 cable to (included) network port. Black ink almost twice as expensive as my previous model (HP d145). Wait six months for new drivers before you purchase this one.8 out of 10 users found this user opinion helpful.
-
Retro Printer - Problems of 1988
Pros: Nice blue light for wireless indication
Cons: A throw back to the "good ole days". Printer is absolutely incompatible with any know OS. Impossible to setup printer to any versions of Windows without a Master Degree in IT. HP website admits to incompatibility issue with Windows XP SP2, claims fi
6 out of 6 users found this user opinion helpful.
-
YET ANOTHER AWESOME HP PRODUCT
by bristow3530 on March 5, 2005
Pros: Wireless Networking; Two sided printing; Second paper tray; Awesome photo tools
Cons: Bulky; User interface is slightly confusing
Summary: I love this new printer. We got it for our small business just one week ago, and already our productivity has increased. It keeps my wife happy with it's ...
Summary: I love this new printer. We got it for our small business just one week ago, and already our productivity has increased. It keeps my wife happy with it's photo printing capabilities (saved us the 200 for the photo printer). Nobody here has said how easy it is to use the proof sheets to print photos, it's just like filling in bubbles, and it prints the photos you want automatically. The two sided printing also helps my son with his school reports, always earning him extra credit for professionality. The second paper tray also prevents having to refill the printer every other day. The wireless connectivity makes my life a lot easier, now our laptop isn't locked down in one place all the time. The speeds of this thing are amazing also, and it still produces good results. The biggest downside that I found was the size of this printer. We had to buy a printer cart just to put it anywhere instead of on our old shelf. The user interface directly on the printer is also annoying at times, but you can configure using a PC also so that makes it easier. All around GREAT product. If you have the cash, I definately recommend this over any laser or inkjet alternative.
8 out of 12 users found this user opinion helpful.
Specifications
- Manufacturer: HP
- Part number: Q5569A
- Description: Shift your office into high gear with the HP Officejet 7410 - built-in wireless and wired office networking, remote printing from your notebook to your all-in-one and camera phone printing. Work more efficiently with breakthrough performance, auto document feeder and copy collating, two-sided print, fax, copy and scan, and 400-sheet total paper capacity (with purchase of HP 250-Sheet Plain Paper Tray, sold separately). Copy and scan up to legal size. Make short work of tight deadlines with print and copy speeds up to 30 ppm black, up to 20 ppm color, and do it with style up to 4800-optimized dpi color and laser-quality text, or add 6-ink color. Easily view photo editing options on a 2.5-inch display, and enhance the power of flyers, brochures and other projects with precision copying, powerful black and color faxing and outstanding 2400x4800-dpi optical resolution scanning. Print more pages using higher volume black and tri-color ink cartridges, and print photos that resist fading longer than traditionally processed photos.
General
- Copier Type Digital
- Fax Type Plain paper
- Printing Technology Ink-jet - Color
- Monthly Duty Cycle (max) 5000
- Display Diagonal Size 2.5"
- Width 21.6 in
- Depth 17.2 in
- Height 13.9 in
- Weight 31.3 lbs
Memory
- Standard Memory 16 MB
- Max Supported Memory 96 MB
- Supported Flash Memory SmartMedia, CompactFlash, Memory Stick, MultiMediaCard, SD Memory Card, xD-Picture Card
Copying
- Max Copying Speed up to 30 pages/min (mono) / up to 20 pages/min (color)
- Max Copying Resolution up to 4800 x 1200 dpi (mono) / up to 4800 x 1200 dpi (color)
- Max Document Enlargement 400 %
- Max Document Reduction 25 %
- Maximum Copies 99
- Automatic Duplexing Yes
Printing
- Max Printing Resolution up to 1200 x 1200 dpi (mono) / up to 4800 x 1200 dpi (color)
- Max Printing Speed up to 30 pages/min (mono) / up to 20 pages/min (color)
- Printer Drivers / Emulations PCL 3
- Image Enhancement Technology HP PhotoREt III
Scanning
- Optical Resolution 2400 x 2400 dpi
- Interpolated Resolution 19200 x 19200 dpi
- Gray Scale Depth 8 bit
- Color Depth 48 bit
Fax Machine
- Max Transmission Speed 33.6 Kbps
- Fax Resolutions 200 x 200 dpi, 300 x 300 dpi
- Total Memory Capacity 150 pages
- PC Faxing Yes (send only)
Fax Machine Features
- Features Automatic redialing
Document & Media Handling
- Max Original Size Legal (8.5 in x 14 in)
- Original Type Sheets
- Document Feeder Capacity 50 sheets
- Max Copy Size Legal (8.5 in x 14 in)
- Supported Media Type Cards, Banner, Labels, Envelopes, Photo paper, Plain paper, Greeting cards, Transparencies, Iron-on transfers
- Standard Media Capacity 400 sheets
- Max Media Capacity 400 sheets
- Output Trays Capacity 50 sheets
- Document & Media Handling Details ADF - 50 sheets, Input tray - 150 sheets - Letter A Size (8.5 in x 11 in), Output tray - 50 sheets - Legal (8.5 in x 14 in), Input tray - 250 sheets - Letter A Size (8.5 in x 11 in)
- Speed Details Printing : up to 30 pages/min - B/W draft, Printing : up to 9.8 pages/min - B/W normal, Printing : up to 2.1 pages/min - Color best, Printing : up to 20 pages/min - Color draft, Printing : up to 5.7 pages/min - Color normal, Copying : up to 30 pages/min - B/W, Copying : up to 20 pages/min - Color
PC Connectivity
- PC Connection Availability Yes
- PC Connection USB, IEEE 802.11b, IEEE 802.11g, Ethernet 10 Base-T
- Operating System Support MS Windows XP, MS Windows 2000, Apple Mac OS 9.2, Apple Mac OS X 10.1.5, Apple Mac OS X 10.2.3, Apple Mac OS X 10.3.x, Apple Mac OS 9.1 or later
- Software Included HP Director, HP Image Editor, HP Photo Prints, HP Instant Share, HP Photo Gallery, HP Send to Programs, HP Creative Photo Projects
Power
- Power AC 110/230 V ( 50/60 Hz )
- Power Consumption Operational 75 Watt
- Power Consumption Standby 7.5 Watt
Miscellaneous
- Direct Printing Specifications PictBridge
- Included Accessories Phone cable, Ethernet cable
- Consumables Included Cartridge ( Black ), Cartridge ( Color )
- Microsoft Certifications Certified for Windows Vista
Environmental Standards
- ENERGY STAR Qualified Yes
Manufacturer Warranty
- Service & Support 1 year warranty
- Service & Support Details Limited warranty - 1 year
Product series
Accessories
Manufacturer info
- HP
- Manufacturer profile
- Browse HP products on Shopper.com
-
- Website: http://www.hp.com
- Address:
3000 Hanover Street, Palo Alto, CA 94304-1185










