Lexmark X7170

• Average user rating: 2.5 stars out of 16 reviews
• My rating: 0 stars

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• 3 stars

  Great All-in-One, REALLY duff software drivers!

  by BlinC on July 28, 2005

  Pros: Well-built and sturdy, good quality plastics used. Easy user interface. Quick to scan and print and good quality. Fax is efficient and reliable. Multitasking is A+

  Cons: Using the TWAIN or WIA drivers to scan is a BIG NO NO! Both drivers crash repeatedly; ADF doesn't work properly.

  Summary: With more than 5 years experience as an IT professional and 20 years experience with PCs generally, I have long been a loyal supporter of HP laser printers and Epson ...

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  Summary: With more than 5 years experience as an IT professional and 20 years experience with PCs generally, I have long been a loyal supporter of HP laser printers and Epson inkjects, and I have never been a big fan of Lexmark.
  
  However in the X7170 they have truly come to the party with a really excellent machine which I would easily give an 8 out of 10 rating if it wasn't for the fact that the driver software is so unstable and erratic that it makes all but the most basic use of the machine (i.e. printing!) almost completely useless. Even when not using the bundled 'productivity suite' - scanning into Acrobat using the TWAIN or WIA drivers for example, the drivers crash about 80% of the time.
  
  Another REALLY annoying thing is that Lexmark don't tell you that you CANNOT uninstall the printer drivers through the conventional ADD/REMOVE PROGRAMS in the Control Panel - doing so corrupts the registry and WILL give you a system-halting blue screen of death when next you reboot!
  
  The fact that Lexmark Tech Support are not too interested in actually providing support as expediently as possible to their forlorn customers (i had to email them twice, and call them 3 times before I got any assistance) AND they make as if they don't know that their driver software is duff makes me angry - and makes me feel that this machine would be marvellous if backed up with good tech support and if you could operate it directly from its control panel and not have to deal with their buggy software at all!
  
  Sadly, I must give this functionally excellent machine a thumbs down because of poor tech support on their dismal software.

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  9 out of 12 users found this user opinion helpful.

• 10 stars

  Best Printer Out there

  by on February 13, 2005

  Pros: Cheap Ink, fast printing, the photos come out looking great. Scans look great to. The printer is very easy to use Best for the value.

  Cons:

  3 out of 4 users found this user opinion helpful.

• 8 stars

  Good Value for a Student or Home Office

  by rgor on March 2, 2006

  Pros: Good Value, Does everything, Great second printer

  Cons: Poor Primary Work Center, Does not excel at anything.

  Summary: I got this at best buy for 130.00 and it is a pretty good buy. Scans, prints, faxes, and makes ok copies. Does not fail at anything but does ...

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  Summary: I got this at best buy for 130.00 and it is a pretty good buy. Scans, prints, faxes, and makes ok copies. Does not fail at anything but does not excel at anything. Easy setup. I had no problems getting up and running. I have been using it for a 2 weeks now. If you have a fast laser printer, this can make an excellent add-on. I would not recommend it as your primary multi-function printer for a busy small home office though.

  Updated
  I have been using this printer for a few months now as a supplement to my Laserjet 4100n. It works well for a small homeoffice with uncomplicated projects. I have trouble saving this program in *.tiff compressed format. You have to use the Microsoft program to do that. The ADF works for multipage scanning but it is not intuitive and I can bet you will have to scan the same docs twice to get it right. I can't fault it for the cost. When was the last time I saw something this cheap that did so much. Nevertheless, compared to its peers it is an average scanner, a good fax machine, and a poor printer.

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  2 out of 2 users found this user opinion helpful.

• 9 stars

  Great machine for the value

  by oh_popeye on December 5, 2005

  Pros: Print quality is very good, ability to set scanning quality from 150 to 600 dpi with amazing results on the higher end.

  Cons: small consession...higher to dpi the slower the scanner, but only takes 30 seconds at 600 dpi.

  Summary: Very simple to use and consist of smart control panel. Has adjustment software to adjust for basics (i.e. reduce redeye, brightness, contrast, ect.). Constant feed fax and lift up ...

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  Summary: Very simple to use and consist of smart control panel. Has adjustment software to adjust for basics (i.e. reduce redeye, brightness, contrast, ect.). Constant feed fax and lift up flat bed scanner! Tray holds 50 sheets of paper and has separate envelope loader. Easy ink cartridge replacement with lower than average ink cost.

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  1 out of 1 users found this user opinion helpful.

• 10 stars

  This is the one to BUY loved it

  by rlharris02 on September 9, 2005

  Pros: Cheap INK great Software, Great Photos

  Cons: It doest not have a network card but what can i want for under $200

  Summary: I have two of them and i have them installed with NO issues. Im not sure why these "Experts" any problems. And i have called the tech support and how ...

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  Summary: I have two of them and i have them installed with NO issues. Im not sure why these "Experts" any problems. And i have called the tech support and how no problem getting a hold of them to get there extended warranty, and to answer some of my Questions.
  
  Who ever has had problems with software are one of those people that think they know "To Much".
  
  Great Printer

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  1 out of 1 users found this user opinion helpful.

• 3 stars

  Poor scan quality

  by jasorens on April 5, 2005

  Pros: Printing OK. Software easy to use.

  Cons: Poor scan quality above 600 dpi

  Summary: I have no problem with print quality and ease of use of this unit. However, at scan resolutions above 600 dpi, the images are corrupted by a jagged edge pattern ...

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  Summary: I have no problem with print quality and ease of use of this unit. However, at scan resolutions above 600 dpi, the images are corrupted by a jagged edge pattern that renders ordinary photographs fuzzy and images with fine details (fine lines, etc.) virtually unusable. (See review in PC World for similar findings.)

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  1 out of 1 users found this user opinion helpful.

• 8 stars

  Excellent printer for the price ($70)

  by on November 6, 2008

  Pros: Fast print speed, excellent picture quality

  Cons: HUGE size, lack of cartridge longevity

  Summary: I have had this printer for almost a year. My only technical problem came when I was trying to do two sided printing. I got a misfeed and my color ...

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  Summary: I have had this printer for almost a year. My only technical problem came when I was trying to do two sided printing. I got a misfeed and my color cartridge was ruined. I called Lexmark and had a free replacement cartridge in a couple of business days. I usually get around 150-200 pages out of one black printer cartridge. I'm not sure if this is good or bad but I would think a cartridge would print an entire ream of paper (500 pages).

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• 1 stars

  Scanner is frozen does not make copies -

  by bd1215 on October 14, 2008

  Pros: There are no Pros.

  Cons: This is a terrible product. Scanner does not move for copies - Called Lexmark support - NO help.... emailed me 20% off coupon for another Lexmark product.

  Summary: The scanner 'freeze' is a known problem with this model. It quit working after one or two scans. When you call support... you get a 'off-shore' person who is of ...

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  Summary: The scanner 'freeze' is a known problem with this model. It quit working after one or two scans. When you call support... you get a 'off-shore' person who is of no help or assistance in solving this problem. I purchased this printer 13 months ago... and now it just is a printer...... can NOT receive/send faxes or copy....... almost useless...

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• 7 stars

  Very Good to Excellent Home/Small Business Machine

  by sargebehr on July 31, 2008

  Pros: Color Photos, Ease Of Controls/Switches, 'Solid' Look and Feel

  Cons: Print Speed, Scan Quality, Ink usage

  Summary: I bought this machine three years ago, and it still runs flawlessly. It's an easy all-in-one to work with - has a very 'professional' look and feel to it. ...

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  Summary: I bought this machine three years ago, and it still runs flawlessly. It's an easy all-in-one to work with - has a very 'professional' look and feel to it. The Auto Document Feed is very nice and has always been very accurate. Scanning, copying, and faxing are very simple to accomlish. Paper loading and ink cartridge replacement are a breeze with this machine. The color photos it produces are unmatched by any other printer. As much as I like this machine, it's not used all that often - I have attached to my system a Smasung ML2010 laser printer (very simple small-footprint unit, monochhrome b&w only, less than $75 new) and I use this unit for text and most b&w printing. Reason? Typically the main complaints of inkjet printers - slow print speed and the cost is prohibitive when compared to a laser - and laser quality is usually much greater. Text printing on the Lexmark really needs to be better quality and the high resolution print speeds need to be at least comparable to other like units on the market. All in all, it's been a very handy unit to have; very good but not exceptional, due to its flexibility in copying, scanning, faxing and printing but overall, I think if your system has the capacity of running different printers (I'm using USB ports for both printers), and you have the opportunity to get a 'budget' laser printer (usually under $75.00), you'll have the best of both worlds. My system is an HP 'Photosmart' m7170n Intel Pentium IV 3.0GHz 'Dual-Core' D830 CPU (w/ 2MB L2 cache (1 MB per core), 2 GB RAM, 665 GB HD storage (3 HD units, 1 internal 250 GB, 1 HP 'Personal Media' 165 GB, and 1 external 250 GB 'portable' unit), Windows XP 'Media Center 2005 SP3' OS, 128 MB ATI Radeon X300 video card, Happhauge TV/Tuner card, Agere 'PCSoft' 56K modem, HP vs17c TFT monitor, Realtek HD integrated audio, DSL ISP (AT&T), 'Airlink' 802.11g router.

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• 4 stars

  Receiving faxes? Not so much...

  by jkbooher on March 19, 2007

  Pros: Great product for everything except receiving faxes.

  Cons: Receiving a fax? Better have plenty of ink!

  Summary: I've had my machine for a few years now and I really do love it, except for one thing. If you run out of ink in the middle of ...

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  Summary: I've had my machine for a few years now and I really do love it, except for one thing. If you run out of ink in the middle of receiving a fax, then you are out of luck. This machine does not have the ability to save faxes sent TO you, only faxes you send out. Therefore, you cannot reprint them, save them on your PC for later viewing or forward them to another person. You can only print them as they come in. If you run out of ink, then you are SOL, because it will spew out blank pages and then the document is lost forever, unless you can get the sender to send it again after you've put in new ink cartridges. I just think that a fax should be able to receive as well as send, and that you should be able to store the received documents in the same way that you can store sent documents. Sending is only one part of the fax functionality. Receiving is just as important to me as a consumer, but apparently isn't so important to Lexmark.
  
  Also, don't bother with online chat to try to get support... I waited ten minutes and no one showed up. And if English is your native language, well, don't bother calling the help line, either. Doesn't anyone speak English anymore?!

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