Manage updates with the Download AppCanon Pixma MX860
Manufacturer: Canon Part number: 3301B002
- More product information:
- Editors' review
- User reviews
- Specifications
- Accessories
- Manufacturer info
- Bottom Line:
- The Canon Pixma MX860's auto-document feeder, large LCD screen, and quick print speeds are sure to increase your productivity, but it also includes plenty of software to nourish your creative interests. At $199, this multifunctional printer earns our recommendation.
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Where to buy
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| Amazon.com Marketplace |  | | Enter zip code to get total price: Price +Tax +Shipping =Total price | as of 05/23/2013 |
CNET editors' review
Canon Pixma MX860 price range: $456.79
- Reviewed by: Justin Yu
- Edited by: Rich Brown
- Reviewed on: 05/29/2009
The good: Large 2.5-inch LCD; built-in memory card reader; stylish design; robust software suite; fast output.
The bad: Output quality can use improvement.
The bottom line: The Canon Pixma MX860's auto-document feeder, large LCD screen, and quick print speeds are sure to increase your productivity, but it also includes plenty of software to nourish your creative interests. At $199, this multifunctional printer earns our recommendation.
User reviews
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Good AIO with quality output and one unforgivable flaw!
by dgden on March 24, 2009
Pros: Acceptable printing speed. Good and fast draft prints and copies. Quiet operation. Text quality is nearly laser sharp. Very good photo quality. Duplex printing and copying. Software that works well, unlike HP.
Cons: Can NOT produce proper COPY of documents with margins less than 0.25 inches. Borderless copy doesn't help. Can't print from USB keys. Poorly designed USB slot barely fits average USB key. No document preview on copy and scan on the LCD like HP has.
Summary: Let me start with the bad. I've been bugging Canon support for the past several days because I discovered a big flaw in the COPY feature of the printer. ...
Summary: Let me start with the bad. I've been bugging Canon support for the past several days because I discovered a big flaw in the COPY feature of the printer. MX860 is utterly incapable of producing a copy of the document that has side margins less than 0.25 inches. If you have an 8.5x11 document with small margins that you want to copy, too bad you'll have to scan to PC first and then reprint, otherwise your margins will be partially cut off. I've tried everything Fit To Page which should be designed just for cases like this, borderless copy, size reduction. I can reduce the doc to 25% original size and still the margin adjacent to the initial horizontal edge of the printer will be messed up. I do not believe this is a defect of my particular printer and the tech support didn't say that either. I've sent them scanned samples of my copies to show them that no method can be used to make such a copy successfully. It has been very frustrating and just today my wife asked me to make a copy of some document the credit card company sent her and I couldn't do it on MX860. I am actually comparing MX860 to HP Photosmart C7280. Canon kills the HP in text quality and sharpness as well as better photo quality especially on Standard quality setting. But when it comes to making copies of such documents, HP easily archives the desired result using Fit To Page. Canon, what were you thinking?
I'd like to make a correction, I wrote "margin adjacent to the initial horizontal edge of the printer" what I meant was "margin adjacent to the initial horizontal edge of the flatbed scanner"...
In addition, try placing a 4x6 photo starting in the corner where the arrow on the flatbed marks the starting position. You will end up with a copy of the photo that is missing 0.25inches on one of its sides. You will have to move the photo away from the scanner edge to get a proper copy.
Needless to say I am very annoyed with this AIO at this point. If you are not bothered by such an issue, this is a very good all around AIO with some very useful extra features. Scanning straight to PDF is very good one and so is duplex copying (unless you have a doc with those margins). Very good quality printing.
But for it's flaw the machine is getting 3 stars from me. If that copy wasn't an issue it would have been 4 or maybe even 4.5.
BTW tech support said they will forward my comments to the customer feedback program. There is nothing they an do just as I thought. Unless enough people complain it maybe a while before this is fixed, if ever.
Updated on Mar 24, 200921 out of 21 users found this user opinion helpful.
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Ok, but fax functions very limited.
by chafuntca on May 4, 2009
Pros: Very easy setup
Cons: Very poor faxing functionality.
Summary: I originally bought the HP Premium Fax C309a AIO. What a useless piece of junk. The software had so many bugs, I finally got fed up and returned it to ...
Summary: I originally bought the HP Premium Fax C309a AIO. What a useless piece of junk. The software had so many bugs, I finally got fed up and returned it to the store. The Canon replaced it. Setup was a breeze, even the wireless setup worked flawlessly the first time.
I am however very disappointed with the fax functionality. I use faxing quite a bit in my business and my previous printer, a HP 3100 LaserJet, had a great Jetsuite Fax program. I thought the Canon software would be similar but it is not at all. For example:
1. If you put a fax in the ADF, you have to use the Canon control panel to send the fax, you cannot use the software on the computer. So that means you cannot use your address book to send the fax.
2. If you want to send a fax from your computer (say a Word document) you cannot put a separate document in the ADF and append it to the original document.
3. You cannot markup a fax sent from the computer. Sometimes I fax invoices and with the Jetsuite software I could do a preview and then markup the invoice to say "Past Due" or whatever. Not possible with the Canon.
4. You can receive to memory or not. If you do the faxes will not print automatically. You have to tell the machine to print them. If you do not receive to memory and the fax prints incorrectly there is no way to reprint it. It's gone because it was never stored in memory.
I spoke to the Canon tech about these shortcomings and his words were "Canon does not write faxing software" as if that justified everything.
I am seriously considering returning this machine as well because of these shortcomings. It simply boggles my mind that Canon would include such poor fax software with their equipment.19 out of 19 users found this user opinion helpful.
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Good Printer
by mikemopar on April 25, 2009
Pros: Easy set up, clear instructions, easy software setup. Quite smooth operation. Fast scanning (3 times faster that HP scanners). Good print quality.
Cons: Yet to find any flaws for my application. Has a large foot print if you are limited in space.
Summary: Purchased this printer a couple of months ago and yet to find anything negitive. I have purchased HP's since the dot matrix days but in the last three years ...
Summary: Purchased this printer a couple of months ago and yet to find anything negitive. I have purchased HP's since the dot matrix days but in the last three years I have had three HP printers. The last one had problems 2 weeks out of waranty and HP would not help, even when having 4 HP products in my home office. I figured its time for a manufacture change and it was a good choice. The MX860 scans pictures 3 times faster than any of the HP's and files them in "My Pictures" under a subfolder, where it should be. The operation is smooth and quite. No more watching a printer doing the HP clank & dance on the desk. For a home system the quality is good. Does very well in double sided printing. Software is straight foreward, no un-needed extras loaded on you PC like another brand of printer software. Bottom line is I now believe there is a better alternative to HP.
11 out of 12 users found this user opinion helpful.
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Excellent machine in this price range.
by pa4hair on May 29, 2009
Pros: Has all the features needed for a small home business or serious hobbyist. This printer more than replaces my old Pixma MP 780 with additional features of built in wireless options.
Cons: Control panel does not have a quick paper feed switch as with the MP 780. You need to switch through the menu settings or computer. When in wireless only mode the LCD disply does not go into screen saver or power saver mode.
Summary: The quality and features Canon is offering in this affordable Multi function printer is well worth its price. The set up is a little more involved then the MP 780 ...
Summary: The quality and features Canon is offering in this affordable Multi function printer is well worth its price. The set up is a little more involved then the MP 780 given that there is more to this printer. The only problems I incurred were due to my own router issues. You can set up the MX 860 in two of the three options. USB + wireless mode through your computer or USB + LAN through your wireless router. I did call Canon tech support with a couple questions and received excellent help.
7 out of 7 users found this user opinion helpful.
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GREAT ALL-IN-ONE PRINTER! EASY WIRELESS SETUP.
by TrueBuzz on July 5, 2009
Pros: Easy setup. It all works out of the box. Quiet. Good quality.
Cons: none so far...recent purchase.
Summary: This is a recent purchase, but after the HP I had to box up and return after hours on the phone with tech support this printer is a dream. Easy ...
Summary: This is a recent purchase, but after the HP I had to box up and return after hours on the phone with tech support this printer is a dream. Easy to set up on both of my wireless pc's, which are both old by today's standards. Very good print quality. Scanner worked on the first try. I have not tried the fax yet, but like that there are several configurations for phone/fax setup. The feeder on top for copying makes the job so easy and it was as good as any I've used in any work environment. 4 separate ink cartridges and the Canons are not expensive...black 15.99 and color 13.99 at BB. No problems. Bless the Lord! Thank you Jesus.
6 out of 7 users found this user opinion helpful.
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Beware if you have more than one telephone
by drbobgold on August 31, 2009
Pros: Good quality
Cons: Prolonged setup time
Summary: This multi purpose printer is fine EXCEPT if you have more than one telephone in your house. With a little attention to detail and proper connecting at setup, you can ...
Summary: This multi purpose printer is fine EXCEPT if you have more than one telephone in your house. With a little attention to detail and proper connecting at setup, you can work with a telephone answering machine, but it must be connected directly to the Pixma. It will answer voice calls, and receive faxes. BUT, if you pick up any other wired phone at home or in the office, you can no longer receive the fax UNLESS, when you hear the fax tone, you lay the phone down, run to your machine, and press "hold" and the "start" button, before the other fax disconnects. (If you have a wireless network of if your phone company provides Distinctive Ring - mine does not, you can get around this). How stupid a design is this? With my previous machine, I could press a code on the telephone that I picked up on, and that would start my fax. The Remote RX on the Pixma works only with a wireless phone that is talking to your anwering machine. I have spoken to two service reps, and both have assured me that there is no way that you can answer the phone away from the machine and still receive the fax that is on the line
5 out of 5 users found this user opinion helpful.
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great for vista, ok for mac
by asb_hb on April 20, 2009
Pros: Great AIO value for wireless/wired networking, 5 individual ink tanks, network and thumbdrive ADF duplex scan, full duplex print, mac/pc compatibility, color LCD, memory card print, pictbridge, fax hotkeys
Cons: 220/221 ink price, MAC wireless network setup complicated, scanner resolution, poor bundled software, poor manual
Summary: I bought MX860 from Costco for $160 to replace my 3-year old MP780, which was connected by USB to intel iMAC running OSX 10.5. MP780 intermittently wouldn't scan ...
Summary: I bought MX860 from Costco for $160 to replace my 3-year old MP780, which was connected by USB to intel iMAC running OSX 10.5. MP780 intermittently wouldn't scan in MP navigator, and can only work with ImageCapture. MP780 doesn't have a print server.
MX860 has smaller ink tanks (220/221) than MP780 3e/6, and they're more expensive. Head/tank assembly took 15 min, another 30 for Vista setup over USB for wireless network which was flawless.
MAC wireless network printer setup requires turning off firewall, and works fine if you leave firewall off (not recommended). If you set firewall at "essential connections only," wireless networked MX860 won't work. You must add MP navigator and solution apps to your firewall enabled list. Then it worked fine on the admin account, but still won't work on users account which required additional permission settings and selections. After 2 hours it worked fine, but I would've expected better instruction manual for MAC.
MP Navigator is still very basic, but now scans fine over the network. The resolution is limited to 600dpi and color docs looked blurry. I wish Canon included better software and given away Photoshop Elements like it used to.5 out of 6 users found this user opinion helpful.
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Difficult to navigate, pathetic program,not intuitive.
by mona1974 on December 10, 2009
Pros: Good as a copier, but not worth the money if just using this function. Big and bulky but don't know why since it's not that functional. Good looking and pricey but not versatile or smart.
Cons: Once documents scanned the program to edit is not intuitive nor readily accessible. If anything you want printed is color you can't change to b&w. Can't fax in color so you have to print colored document, copy in b&w and fax it. My 5 yr HP's bette
Summary: I'm obviously not a happy customer. My old HP was intuitive and easy to use for a basic personal multifunctional printer, scanner, fax machine. I love Canon cameras, but ...
Summary: I'm obviously not a happy customer. My old HP was intuitive and easy to use for a basic personal multifunctional printer, scanner, fax machine. I love Canon cameras, but I will never buy a printer again. Even the customer service rep agrees that despite its quality output, it does not provide an easy editing program to perform basic edits before editing. I read a lot of reviews before buying this, and I think reviewers just perform very basic processes before reviewing the output quality. I don't do anything technically difficult, but I've had printers with programs that can perform more complex functions with ease, not frustration.
4 out of 4 users found this user opinion helpful.
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Decent features, customizable, some shortcomings.
by donSpamMe on December 4, 2009
Pros: Double sided scanning, copying, and printing.
Faxing B&W or color.
Nice quality.
Ease of replacing low ink.
Easy to set up fax answer for unique ring pattern.
Efficient ADF fax feeding.
Ink lasts a long time in "draft" mode.Cons: Copying creates minimum 0.25 border on all sides.Can't load external address books.
Voracious appetite for ink in standard & high quality modes.
No way to print direct to DVDs, CDs, unlike a predecessor which could be modified to do this.Summary: Other pro:
Using direct USB connection with one computer, and wi-fi connections,
Other cons:
Fax capability is very basic. For instance:
No built-in fax cover sheet, or a means to ...Summary: Other pro:
Using direct USB connection with one computer, and wi-fi connections,
Other cons:
Fax capability is very basic. For instance:
No built-in fax cover sheet, or a means to insert one through software.
Fax can't accept duplex input.
Can't read rec'd faxes from computer.
If you choose to print faxes from memory, after each fax, all operations are frozen until you walk to the printer and indicate whether you want to delete it or not. EG., you can't print from any source while the question displays on the MX860 menu. No interface to answer the questions from your computer.
Despite this printer's flaws, as my first Multi-Function printer I'm pleased that it does many jobs well. But if I used it primarily for color photos, I'd look elsewhere for one that is more efficient with ink than this one. I looked, but when I bought this in April 2009, the candidates I found were being dissed for poor customer service. All-in-all, I expect to stay with this printer for awhile.4 out of 4 users found this user opinion helpful.
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Only costs $150 !!!
by Shinster on November 25, 2009
Pros: Compact design. Duplex scanning. Duplex printing. Fax. Memory card reader.
Easy to set up. Only costs $150 !!!!Cons: Outside contractors make the software.
They do a poor job.Summary: Its a remarkable piece of hardware, and costs only $150.
Surely way below cost of making the printer.
This is my 2nd Canon. Though not the best when it comes ...Summary: Its a remarkable piece of hardware, and costs only $150.
Surely way below cost of making the printer.
This is my 2nd Canon. Though not the best when it comes to ink capacity, they seem to make the best AIO printers.
Most of my HP printers have come broken right out of the box, so I avoid them, not to mention I have to find a printer thats Mac, PC and LINUX compatible.
oftware is written in the states by a entirely different company,
Sigh... like most hardware, the software people screws up the overall quality of the product.
As others have mentioned there are small annoyances with the scanning and faxing due to poorly written software.
I recommend Canon keep their own software engineers.
This was the only printer that -
1 - duplex printing
2 - duplex scanning
3 - borderless printing
4 - network compatible wifi/ethernet
5 - mac and pc
6 - compact design
So it was a no brainer for me.4 out of 4 users found this user opinion helpful.
Specifications
- Manufacturer: Canon
- Part number: 3301B002
- Description: Get ready for the power you'll need to bring your home office to the next level. This wireless wonder lets you print from any room in your home and boasts incredible 9600 x 2400 maximum color dpi with 1pl and a 5 individual ink tank system. A built-in, fully integrated 35-sheet Auto Document Feeder means fast copying or scanning of your originals so you can tend to other tasks while the printer is at work. Its built-in Auto Duplex Printing prints two-sided documents without having to manually flip the pages. Additionally, various security features like password-protected PDF's means you can feel safe about the creation and distribution of your most confidential files. A Super G3 High-speed Fax along with networkable Ethernet means every aspect of your business can run as efficiently as possible. Thanks to Dual Color Gamut Processing Technology your copies will maintain the integrity of the original while you produce remarkable scans with 4800 dpi. With computer-less printing capabilities via compatible memory cards, PictBridge and optional Bluetooth can easily be viewed and edited directly on the 2.5" LCD. Its versatile feature set also makes for a top-of-the-line photo lab so all of your printing needs are met in one machine that can virtually fit anywhere, whether you're on a PC or Mac.
General
- Packaged Quantity 1
- Device Type Fax / copier / printer / scanner
- Copier Type Digital
- Fax Type Plain paper
- Bundled Services Canon InstantExchange
- Printing Technology Ink-jet - Color - Photo printer
- Display Diagonal Size 2.5"
- Office Machine Features Print from memory card
Memory
- Supported Flash Memory Memory Stick Duo,
Memory Stick PRO,
MicroSD,
SDHC Memory Card,
RS-MMC,
MultiMediaCard,
CompactFlash,
Memory Stick,
miniSD,
MultiMediaCardplus,
Memory Stick PRO Duo,
SD Memory Card,
IBM Microdrive,
miniSDHC,
MicroSDHC,
xD-Picture Card Copying
- Max Document Enlargement 400 %
- Max Document Reduction 25 %
- Maximum Copies 99
- Automatic Duplexing Yes
- Copying Features Gutter Shadow Correction,
Fit to page,
Preset Copy Ratios,
Image Repeat,
Auto Exposure/Intensity (AE),
4 on 1,
2 on 1,
BorderFree Printing
- Inkjet Technology Canon FINE (Full-lithography inkjet Nozzle Engineering)
- Nozzle Configuration 320 nozzles (black), 2048 nozzles (color)
- Max Printing Resolution up to 600 x 600 dpi (mono) / up to 9600 x 2400 dpi (color)
- Max Printing Speed up to 8.4 ipm (mono) / up to 5.6 ipm (color)
- Ink Cartridge Configuration 5 individual ink tanks
- Color 5-ink
- Minimum Ink Droplet Size 1 pl
- Ink Type Canon ChromaLife100+
- Automatic Duplexing Yes
Scanning
- Scan Element CIS
- Optical Resolution 2400 x 4800 dpi
- Interpolated Resolution 19200 x 19200 dpi
- Color Depth 24 bit
- Color Depth (Internal) 48 bit
Fax Machine
- Compatibility Super G3
- Max Transmission Speed 33.6 Kbps
- Total Memory Capacity 250 pages
Fax Machine Features
- Features Answering machine interface
Document & Media Handling
- Original Type Sheets
- Document Feeder Capacity 35 sheets
- Max Media Size Legal Legal (8.5 in x 14 in)
- Supported Media Type Cards,
Labels,
Envelopes,
Photo paper,
Plain paper - Supported Media Sizes 4 in x 8 in,
5 in x 7 in,
4 in x 6 in,
Letter A Size (8.5 in x 11 in),
Legal (8.5 in x 14 in),
8 in x 10 in - Borderless Photo Sizes 4 in x 6 in
- Standard Media Capacity 300 sheets
- Document & Media Handling Details ADF - 35 sheets,
Input tray - 150 sheets,
Paper cassette - 150 sheets - Speed Details Printing : up to 8.4 ppm - B/W,
Printing : up to 5.6 ppm - Color,
Printing : 41 sec ( 4 in x 6 in ) - Photo Connections
- PC Connection Availability Yes
- Interfaces USB host,
Wi-Fi,
LAN,
USB 2.0 - Interfaces USB 2.0,
USB host,
LAN - Operating System Support MS Windows XP,
MS Windows 2000,
Apple Mac OS X 10.4,
Apple Mac OS X 10.5.x,
Apple Mac OS X 10.3.9,
MS Windows Vista - Software Included Drivers & utilities,
Canon Easy-PhotoPrint EX,
Canon MP Navigator EX,
Auto Photo Fix,
Canon Solution Menu Miscellaneous
- Direct Printing Specifications PictBridge
- First Copy Out Time Color 27 sec
- Included Accessories Phone cable,
USB cable - Consumables Included 1 x Ink tank ( Pigmented black ) - Canon PGI-220BK,
1 x Ink tank ( Cyan ) - Canon CLI-221C,
1 x Ink tank ( Magenta ) - Canon CLI-221M,
1 x Ink tank ( Yellow ) - Canon CLI-221Y,
1 x Ink tank ( Black ) - Canon CLI-221BK - Microsoft Certifications Certified for Windows Vista
Environmental Standards
- ENERGY STAR Qualified Yes
Manufacturer Warranty
- Manufacturer Warranty 1 year warranty
- Service & Support Details Limited warranty - 1 year,
Technical support - Phone consulting - 1 year Dimensions & Weight
- Width 19.4 in
- Depth 17.1 in
- Height 8.9 in
- Weight 26.5 lbs
Accessories
Manufacturer info
- Manufacturer profile
- Browse Canon products on Shopper.com
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- Manufacturer:Canon
- Address:
One Canon Plaza, Lake Success, NY 11042 - Phone: 516-328-5000
- Email: mediacontact@cusa.canon.com
