OKI MB 471W - multifunction ( fax / copier / printer / scanner ) ( B/W )
Manufacturer: Oki Data Part number: 62438703
- CNET Editor rating: Not yet rated
- Average user rating: 3.5 stars out of 2 reviews
- The MB400 MFP series from OKI printing solutions combines black and white printing and copying, color/mono scanning, analog faxing, and scan-to capabilities. These affordable, compact, networked MFPs let you produce professional-looking documents - with productivity-boosting speeds and budget-enhancing efficiency - and distribute them with ease through simple, user-friendly steps.
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Splendid multi-purpose copier, but requires patience.
by jawsf on October 4, 2013
Pros: It's a solid machine with good engineering and thoughtful design. It feels like it will hold up to hard use, unlike lots of flimsy machines on the market. It has many operating features. Pick and choose what features work for you, ignore the rest.
Cons: Documentation is there, but you have to dig for it. (A more complete index would help enormously.) Factory defaults often lead one to believe the machine is defective. The stop button does not work. Tech support is a profit center of little help.
Summary: We did an enormous amount of research to find this dark horse in a field crowded with offerings from a raft of manufacturers. Our needs for a multi-functional machine in ...
Summary: We did an enormous amount of research to find this dark horse in a field crowded with offerings from a raft of manufacturers. Our needs for a multi-functional machine in a small office were varied and specific, and we came to the conclusion, despite the offbeat brand, that an Okidata was what we should buy. It has proved to fulfill almost all of our requirements.1. FAX FACTORY SETTINGS: The factory default for the telephone-number confirmation feature, according to the manual, is set at the factory to OFF. However, we believe it arrived turned on. To find this feature, press the SETTING button, select ADMIN SETUP, enter password, then select SECURITY FUNCTION, then be sure ID CHECK TX is set to OFF.
Yes, it has a blinding welter of features, and, yes, documentation is thin, with no user manual enclosed.
The second best thing you can do is to find the operating manual online, download it as a pdf, then do the same for the advanced manual. Then print both on your new Okidata using the duplex feature to print both sides of the sheet, because both manuals are comprehensive. Three hole punch it and place it all in a binder. If you're serious about using this machine's full set of features (and avoid some others that get in the way), YOU MUST do this.
The very best thing you can do after printing the manual is to either steel your patience for a long haul of tech wrangling, or find someone who can do it for you.
In terms of the basic setup for copying and printing, the machine is a piece of cake, no more difficult than any other machine on the market. You can indulge in high-tech spelunking with these two features if you care to, but the basic USB and Ethernet printing should go as smoothly as it did for us.
As for the scan feature, we wanted a machine everyone could operate to scan documents. This proved a bit more challenging, but soon everyone was up to speed on this function. There are at least four ways to scan and transfer the scanned documents to a PC in the office. We picked one that was most useful to our office and it works fabulously. We decided to ignore the rest. (Our old HP printer could not scan and transmit the results of a scan with any ease given our office tech setup, and their new machines from all we can tell still can't.)
The fax feature proved to be a different challenge. The factory defaults for two critical features in my opinion are factory set in the manner that is most user-unfriendly.
Our Okidata was not set at the factory to make the typical hissing noises fax machines make when transmitting. Our first faxes weren't going through, and we could not tell where in the process the failure was occurring. All the Okidata machine would tell us on the liquid crystal display is that the connection was broken; in other words, it or the receiving machine was hanging up.
Once we found how to turn on that audible-feedback feature, we could tell by the electronic beeps and boops that at least the Okidata was dialing, the fax handshake was taking place, but then, mysteriously, the connection was lost.
Factory default number 2 to make you tear your hair out was behind these impromptu and unfortunate hangups: The Okidata calls for the receiving fax machine to spit back its telephone number in confirmation. I suspect most fax machines out there cannot do this, or that feature is turned off. Without the confirmation, the Okidata gives up and hangs up. The liquid crystal display screen gave no hint what was going wrong. After considerable digging in the manual in the binder that took a total of a couple of hours, an obscure mention of this feature was located. We changed the setting and, voila!, our faxes went through without a further hitch.
You can call technical support, but if it is a defect that is adjustable by the purchaser, the tech support guy announces that it will cost you $70 to receive help, that it isn't a defect. So for us, it was back to the manual, as seventy bucks resides outside our sense of a fair price for help with an especially complicated machine, and flies in the face of fair and laudatory new customer relations. (My advice to Okidata: If you want to be a player in the U.S. market, change your tech-support policies for starters.)
If you buy this machine, immediately buy another drum and a replacement toner cartridge. Like all printer manufacturers, the factory cartridge is hopelessly short-lived. A backup for both is wise policy for obvious reasons.
One other caveat that is obscure to possible Okidata customers: Don't bother buying the model MB471w, the w standing for wireless, unless you have no plans to print via Ethernet or USB. The Okidata MB471w cannot do both wired and wireless. Buy the w only if you plan to print wirelessly exclusively.
I believe CNET may have gotten the economics right regarding the machine. I suspect the game these days is a race to the bottom the on price of a new machine by most other manufacturers of multi-function machines, then they hope to recoup the difference by selling low-page-output toner cartridges at great cost to the consumer. We have reason to believe that Okidata cartridges (after the factory cartridge) do last longer. Over a period of a years, you'll probably be ahead of the game.
In any case, the extra money charged for our Okidata struck us as returned to us in the form of a quality machine, significantly better the other machines on the market. You could not find Okidatas in any store in my town, and I suspect yours as well, so take my word for it that the machines on display in your local office supply and high-tech store will probably strike you as cheap and flimsy in comparison upon unpacking your Okidata. If you see tech equipment as infinitely disposable, to be replaced the latest and greatest of next year's models, then this is probably not important to you.
Another sustainable issue: A lot of reviews complain about the slow warm-up before a print spits out, which is true. If speed is essential to you, turn off the power save feature (a prominent button on the control panel). Once warmed up, the printer's speed is not blindingly fast, but adequate, and much, much faster than our old five-year-old HP.
One final caveat: With all reviews, a product's worth as a purchase at a given price ultimately revolves around trouble-free longevity. Our Okidata could die seconds after this review is posted, or one day after the warranty expires. Our faulty stop button has yet to be brought to Okidata's attention; it is not clear how they will address this defect; it is also not clear how many other features will continue to operate as time ticks by. My hope is that this review doesn't lead you astray, but, in fact, points you to a machine that makes your work and life easier and more economical.
Updated on Oct 16, 2013
2. WIRELESS PRINTING: The MB471w model can print using both wired or wireless connectivity; it just cannot be setup to do both concurrently. Setup the machine to do one or the other. It cannot be setup to do both.
3. The Okidata made the most sense for us because it offered a small set of features which we could not find in any other multifunction copier. Only the Okidata offered all of them in one unit. To get this set of features required getting a host of others, most of which can be ignored. Having said that, we've discovered other features that have proved useful, making the machine even more useful to us than we had anticipated.
So close to being amazing, it hurts they fell so short
by Trilaworks on August 2, 2013
Pros: *From the perspective of a business with multiple printers*
- Same Toner Cartridge as the B431dn
- 10k Toner Cartridge option
- Lots of options for scan locations
- Can fax through a central fax server
Cons: - Number buttons are not very responsive
- Poor navigation (button layout is ok, but the programming behind it is poor)
-No per user settings/defaults
Summary: From a hardware perspective, it is a fairly nice MFP. The number buttons are not very responsive, and the scan rollers are definitely not meant for heavy use (i.e., ...
Summary: From a hardware perspective, it is a fairly nice MFP. The number buttons are not very responsive, and the scan rollers are definitely not meant for heavy use (i.e., scan jobs over 20 pages have a higher tendency to jam) but overall, for the price, it is very good. My only real major issue with the printer is the user navigation.
Button use (not layout) is very poorly designed and wastes end user time unnecessarily. Given the available buttons and functions that the unit has, Oki could have easily made the user navigation easier. To select and use the first job function listed requires a minimum of 6 buttons to be pressed. Most of those are just unnecessary confirmations. There are also issues all around with job functions as you can't see/edit the job settings from the management web page.
I also find their user options to be very limiting. The unit is setup to allow for individual user logins, but really only for security purposes. Ideally, you should be able to setup individual user profiles that would allow for personal address lists, email sender options, and scan/fax default settings.
On the plus side, the unit does play nice with Windows File Shares and Exchange email which is very beneficial for small/mid size businesses. As we also use Oki B431dn printers, it is nice to only have to stock one model of toner cartridge. The toner is separate from the image drum, which makes them easier to refill, and causes less ware on the drum (i.e., you don't end up with the typical damaged drum you often see with other refilled printer cartridges where the drum and toner are all-in-one).
All in all, it is a good unit for the price. However, Oki needs to make some minor updates to the software to really allow it to shine.
- Manufacturer: Oki Data
- Part number: 62438703
- Description: The MB400 MFP series from OKI printing solutions combines black and white printing and copying, color/mono scanning, analog faxing, and scan-to capabilities. These affordable, compact, networked MFPs let you produce professional-looking documents - with productivity-boosting speeds and budget-enhancing efficiency - and distribute them with ease through simple, user-friendly steps.
- Packaged Quantity 1
- Device Type Fax / copier / printer / scanner
- Copier Type Digital
- Fax Type Plain paper
- Printing Technology LED - Monochrome
- Monthly Duty Cycle (max) 60000 impressions
- Recommended Monthly Volume 500 - 4000 pages
- Display Diagonal Size 3.5"
- PC Connection Availability Yes
- PC Connection USB host,
- Office Machine Features Scan to e-mail,
Scan to application,
Scan to network,
Scan to folder
- Standard Memory 256 MB 256 MB
- Max Supported Memory 256 MB 256 MB
- Max Copying Speed up to 35 ppm
- Max Copying Resolution up to 600 x 600 dpi
- Max Document Enlargement 400 %
- Max Document Reduction 25 %
- Maximum Copies 99
- Automatic Duplexing Yes
- Max Printing Resolution up to 1200 x 1200 dpi
- Max Printing Speed up to 35 ppm
- Printer Drivers / Emulations IBM Proprinter,
- Automatic Duplexing Yes
- First Print Out Time B/W 5 sec
- Scan Element CIS
- Automatic Duplexing Yes
- Optical Resolution 600 dpi
- Color Depth 24 bit
- Color Depth (Internal) 48 bit
- Compatibility Super G3
- Max Transmission Speed 33.6 Kbps
- Total Memory Capacity 200 pages
Fax Machine Features
- Telephone / Fax Switch Yes
- Broadcast Transmission Yes
- Features Group dialing,
Document & Media Handling
- Max Original Size Legal (8.5 in x 14 in)/A4 (8.25 in x 11.7 in)
- Original Type Sheets
- Document Feeder Capacity 50 sheets
- Max Media Size Other 8.5 in x 52 in
- Min Media Weight 60 g/m2
- Max Media Weight 163 g/m2
- Supported Media Type Banner,
- Supported Media Sizes 3 in x 5 in,
JIS B5 (7.17 in x 10.12 in),
Letter A Size (8.5 in x 11 in),
Legal (8.5 in x 14 in),
A5 (5.83 in x 8.25 in),
A4 (8.25 in x 11.7 in)
- Supported Envelope Sizes International C6 (114 x 162 mm),
Com-10 (105 x 241 mm),
International C5 (162 x 229 mm),
Com-9 (98 x 225 mm),
International DL (110 x 220 mm)
- Standard Media Capacity 350 sheets
- Max Media Capacity 880 sheets
- Bypass Feeder Capacity 100 sheets
- Output Trays Capacity 150 sheets
- Document & Media Handling Details Bypass tray - 100 sheets size: 3 in x 5 in - 8.5 in x 52 in weight: 60 g/m2 - 163 g/m2,
Input tray - 250 sheets - Legal (8.5 in x 14 in) weight: 60 g/m2 - 120 g/m2,
ADF - 50 sheets - Legal (8.5 in x 14 in) weight: 60 g/m2 - 105 g/m2
- Speed Details Copying : up to 35 ppm - B/W,
Printing : up to 35 ppm - B/W,
Scanning : 1.6 sec - B/W,
Scanning : 6 sec - Color
- Interfaces USB 2.0,
- Security Protocols & Features WPA,
MAC address filtering
- Operating System Support Apple Mac OS X 10.4 - 10.7.2,
MS Windows Server 2008 x64 Edition,
MS Windows XP,
MS Windows 7,
MS Windows Server 2008,
MS Windows Vista (64-bit versions),
MS Windows Server 2003 x64 Edition,
MS Windows Server 2008 R2 x64 Edition,
MS Windows Vista,
MS Windows 7 64-bit Edition,
MS Windows XP 64-bit Edition,
MS Windows Server 2003
- Software Included OKI PrintSuperVision,
Nuance PaperPort SE 11,
Nuance OmniPage SE 16
- Power AC 120 V
- Power Consumption Operational 580 Watt
- Power Consumption Standby 80 Watt
- Power Consumption Sleep 18 Watt
- First Copy Out Time B/W 11 sec
- ENERGY STAR Qualified Yes
- Manufacturer Warranty 1 year warranty
- Service & Support Details Limited warranty - 1 year - On-site
Dimensions & Weight
- Width 16.8 in
- Depth 16.7 in
- Height 17.9 in
- Weight 44.1 lbs
- Sound Emission 30 dBA (idle) / 55 dBA (operating)