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HP Spectre XT TouchSmart 15-4010nr Ultrabook

Manufacturer: HP Part number: CNET-HP-Spectre-XT-TouchSmart-Ultrabook

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$1,179.00 - $1,249.00 at 3 online stores

CNET Editor rating:
3.5 stars Very good
Average user rating: 3.5 stars out of 4 reviews

More product information:: Editors' review; User reviews; Specifications; Manufacturer info

Bottom Line:: The HP Spectre TouchSmart XT is a rare superslim 15-inch laptop with a touch screen, but for the premium price, it should include more high-end extras.
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customer rating	inventory	tax & shipping	price
See store profile	In stock	Enter zip code to get total price: Price +Tax +Shipping =Total price	$1,223.98 Shop now as of 05/22/2013
See store profile	In stock Get free shipping on orders over $25!	$1,179.00 Shop now as of 05/22/2013
See store profile			$1,249.00 Shop now as of 05/22/2013

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Price

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$1,223.98

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as of 05/22/2013

See store profile

In stock

Get free shipping on orders over $25!

$1,179.00

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as of 05/22/2013

See store profile

$1,249.00

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as of 05/22/2013

*Total price for the HP Spectre XT TouchSmart 15-4010nr Ultrabook are estimated and may vary slightly based on exact tax, shipping, manufacturer rebate or any sale/promotion on the merchant site.

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Average user rating: 3.5 stars out of 4 reviews
My rating: 0 stars

Showing opinion 1 to 4 out of 4

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9 stars

Great all around thin laptop

by aaronkagon on February 18, 2013

Pros: Its thin and light. Also is very speedy with my core i7 configuration. The 1920x1080 screen is amazing. Touch screen is amazingly responsive

Cons: I wish HP could have made the laptop's screen not move as much while trying to use the touchscreen.

Summary: The Spectre XT Touchsmart is an amazing machine. My configuration has a core i7, 500GB Hard drive, 1920x1080 IPS screen, Windoes 8 Pro.

Summary: The Spectre XT Touchsmart is an amazing machine. My configuration has a core i7, 500GB Hard drive, 1920x1080 IPS screen, Windoes 8 Pro.

1 out of 1 users found this user opinion helpful.
9 stars

Great laptop with super performance, screen and design.

by glarge on May 7, 2013

Pros: Very fast Intel I7 processor.
Surprisingly good graphics performance.
Great screen (even though I never use the touch-screen).
Very good keyboard (but it does take some getting used to).
Thin, light and good looking.

Cons: Windows 8 - I hate it! Fortunately there is some good third-party software to restore much of the look and feel of Windows 7 with little or no performance degradation.
10 stars

Great Sound (Beats). Great Speed. Great Computer

by SantiagoChile19 on April 14, 2013

Pros: The good thing I liked about this computer is that it is fast, has a fast TC, and core processor. It is just amazing

Cons: I could have asked for a slightly more responsive TC (touch screen)

Summary: Buy it because I cant put it in words

Summary: Buy it because I cant put it in words
1 stars

DO NOT PURCHASE THIS PRODUCT. PERIOD.

by adamhlevin on March 27, 2013

Pros: A very nice laptop - for the 4 days that it worked.

Cons: I did not encounter any.

Summary: To set the stage, I am a retired nuclear engineer. I have worked with computers for over 40 years, and personally hold several software and hardware patents. I think I ...

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Summary: To set the stage, I am a retired nuclear engineer. I have worked with computers for over 40 years, and personally hold several software and hardware patents. I think I have a pretty good understanding of electronics and electrical components - having built several computers myself.

I purchased an HP Spectre Ultrabook 15-4000t from HP.com, and received it on March 15th. On March 19th, as I was working with it, it emitted a small cloud of white smoke, and I received a wiff of that very identifiable smell - burning circuitry. I stopped what I was working on, saved my work and began to look for the problem. Everything was working just fine - keyboard, disk drive, display, etcetera, with one exception - the touch screen touch function no longer worked. OK, I said, let's send it back to HP for a repair - that kind of stuff happens. HP had the computer for three days, when they informed me that it was going to cost me $900 to repair and that the damage was accidental - the screen was cracked. First, there is no correlation between a screen being cracked, and the puff of smoke and the smell of burning circuitry. Second, I have a laptop I have traveled extensively worldwide with for more than three years - I AM VERY CAREFUL WITH MY LAPTOPS. Third, before I sent this laptop back to HP for repair, I looked it over carefully - there was no signs of visible damage. If there was a cracked screen, it was not visible to the eye. There was however, still a slight smell burnt solder resin. Fourth, if there was a cracked screen, it must have come that way, in which case, HP should repair it for no cost.

So far, the HP representatives I have talked with, have treated me like an idiot. It must have been my fault, I was informed, since the screen was cracked - normal wear and tear.

I intend to follow through on this until I am satisfied I am receiving the full story. Right now, my inclination is to say that you are taking a big risk purchasing an HP Spectre Ultrabook, as the product quality and service do not appear to be what HP claims they are.

I will post more when I find out more. But my anticipation is that given I shelled out $1600 for this laptop (with all the software on it, etc.), I may have to shell out another $900 to have it repaired. I already have too much sunk cost. If I do, you will learn about it here.

HP has

Updated on May 15, 2013
I received my new machine, and I've been working with it for about a month now. It is by far, the best new computer I have ever worked with, and I'm glad I took the time to work out my concerns with HP. After getting past the first layer of tech support, my experience was stellar - HP was responsive and helpful. Kudos to the Canadian support team! This is, a terrific machine.

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Specifications

Manufacturer: HP
Part number: CNET-HP-Spectre-XT-TouchSmart-Ultrabook
Bottom Line: The HP Spectre TouchSmart XT is a rare superslim 15-inch laptop with a touch screen, but for the premium price, it should include more high-end extras.

General
Notebook type Ultrabook

Sustainability
Greenpeace policy rating (Nov 2011) 5.9
Greenpeace policy rating (Nov 2012) 5.7

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