LG LDC22720ST - refrigerator/freezer - bottom-freezer - stainless steel
Manufacturer: LG Part number: LDC22720ST
- CNET Editor rating: Not yet rated
- Average user rating: 0.5 stars out of 3 reviews
- This bottom freezer refrigerator provides easy access to the foods you reach for the most by placing them at eye level. Plus, this model is Energy Star rated, which means it is 20% more efficient than federal standards.
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as of 08/02/2014
Problems within 1 month!! Do not buy LG!!!!
by kandagirls on November 15, 2011
Pros: Looks nice, but looks can be deceiving. Don't buy this!!!
Cons: LG - HORRIBLE SERVICE; BETTER YET, NO HELP WHAT SO EVER!!!
Summary: Within 1 month, ice started to build up in the freezer. On the 3rd visit, the LG tech finally replaced the seal. Within a week, the ice was building up ...
Summary: Within 1 month, ice started to build up in the freezer. On the 3rd visit, the LG tech finally replaced the seal. Within a week, the ice was building up again. Called LG, they said to call another applicance repair center. The repairman came, looked and checked everything and could not find anything wrong. He called LG, who had no documentation on the previous visits, and obtained a log number. Within a week, surprise, we had more ice buildup. Called LG, thinking that we've had 4 repairmen and it's still doing the EXACT same thing, that they would just replace the refrigerator. One would think that something internally, which can't be seen, is the problem. LG denied our claim and told us to have the repairman come back out. Repairman came, still could not find a problem, called LG tech support, asked them what else could be the problem and LG told him to check the seals to see if they were on correctly (we would hope so since it was an LG repairman who put if on),see if the refrigerator was on level ground, and other then that they didn't know. The repairman said that they really need to replace the unit. Called LG within a few days, the representative said he would look into it and call back. He called back on a Thursday and left a voicemail message saying they would finally replace the unit and LG would contact us in a few days. On Monday late afternoon, we called LG to speak with the representative who left the message, was told he was not available, and then informed that our claim was denied and another repairman needs to come out. We insisted on speaking with a supervisor, who then said her computer system wasn't working at the moment, and would need to call us back. She called back, it seemed that she didn't have all the information and would need to call the next day. She called the next day and said that because only one part has been repaired on the unit, they denied our claim for a replacement or refund; another repairman will have to come out. We will be having our 6th service call in 2 months; that is insane. I will NEVER buy another LG product in my life, and I am telling all my friends and family not to buy their products either. They DON'T stand behind their products!!!
Ceased operating 14 months after purchase
by theduster1 on February 1, 2010
Pros: Gee it looks nice. To bad it doesn't work.
Cons: LG ---NO SERVICE.
Summary: After only 14 months the fridge sopped working completely. The appliance service company said to call LG as any decent appliance manufacturer would cover the service call after so short ...
Summary: After only 14 months the fridge sopped working completely. The appliance service company said to call LG as any decent appliance manufacturer would cover the service call after so short a time. LG told me the warranty was up. No help whatsoever. I have had other manufacturer's refrigerators hold up for 8 - 10 years with zero issues. LG is a horrible company and put out a horrible product. DO NOT BUY ANY LG PRODUCT> I never will again.
Will not buy LG again
by goofyhead on October 7, 2008
Pros: Nice style and LG offers similar model with water dispenser on outside
Cons: Bad quality
Summary: Purchased similar LG model 4 (2004) years ago. Within the first year, ice build up in the freezer caused refrigerator section to not cool. Repair man had no solution but ...
Summary: Purchased similar LG model 4 (2004) years ago. Within the first year, ice build up in the freezer caused refrigerator section to not cool. Repair man had no solution but after defrosting the ice, fridge started working again. After warranty, ice build up caused same problem. Repair person claimed it was a known issue and stated solution was to move the freezer thermistor. Just recently, the compressor starter went out - $175. And, to find out, the thermistor was not the problem causing the ice to build up - it is the control board. LG should have recalled the control board.
The estimated price for the control board is about $200. And I am sure the installer will want $99 for labor. That was the labor portion of the 175. Also, make note that the closed system has a 7 year warranty but only on parts. Labor is more expensive than the parts, usually.
I also want to point out that out of a list of 5 repair companies (initially given by LG), 2 stated they no longer worked on LG due to the hassle in warranty work.
The reason for purchase - it was the only design on the market at the time that had a water dispenser on the outside. Some other manufacturers had a water dispenser on the inside of their single door bottom freezer models but not the outside.
- Manufacturer: LG
- Part number: LDC22720ST
- Description: This bottom freezer refrigerator provides easy access to the foods you reach for the most by placing them at eye level. Plus, this model is Energy Star rated, which means it is 20% more efficient than federal standards.
- Product Type Refrigerator/freezer - Bottom-freezer
- Color Stainless steel
- Doors Qty 2
- Reversible Doors Yes
- Cooling Type Dynamic cooling
- Special Features IcePlus,
LoDecibel quiet operation,
DuraBase solid drawer base,
- Control Features Electronic controls
- Refrigerator Shelves Qty 4
- Refrigerator Door Compartments Qty 5
- Refrigerator Interior Lighting Yes
- Refrigerator Shelves / Drawers Details 2 x Crisper - Humidity controlled,
- Freezer Drawers Qty 2
- Freezer Door Compartments Qty 1
- Freezer Interior Lighting Yes
Ice & Water
- Ice Maker CustomCube ice maker
- Exterior Features Swing-out freezer door
- Maximum Noise Level 42 dB
- Included Accessories Snack bin,
- ENERGY STAR Qualified Yes
Dimensions & Weight
- Dimension Details Depth without door,
Depth without handles,
Depth with door open 90 degrees,
Cabinet height (including hinge),
Top air clearances,
Side air clearances,
Back air clearances
- Manufacturer Warranty 1 year