Logitech Harmony 1100
Manufacturer: Logitech Part number: 915-000074
- Bottom Line:
- The Logitech Harmony 1100 is an excellent touch-screen universal remote that corrects most of the shortcomings and frustrations of its predecessor, but its high price will relegate it to high-end home theaters only.
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CNET editors' review
price range: $325.00 - $525.72
- Reviewed by: David Carnoy
- Edited by: John Falcone
- Reviewed on: 02/19/2009
The good: Tablet-style, touch-screen, universal remote that controls 15 devices; controls components via infrared or RF (for an extra charge); includes rechargeable battery and docking station; Web-programmable and compatible with Windows and Macintosh PCs via simple, straightforward software wizard; less expensive than competing tablet models; faster response time and improved operation versus Harmony 1000.
The bad: Pricey, especially considering that the RF module costs extra; screen drains battery quickly when it's not left in the charging stand; no easy way to use in more than one room; lacks the design and programming flexibility (you can't design your own buttons, custom screen layouts, or program multi-device macros) that many high-end remotes offer; setting up systems with more than five or six components can get pretty tricky.
The bottom line: The Logitech Harmony 1100 is an excellent touch-screen universal remote that corrects most of the shortcomings and frustrations of its predecessor, but its high price will relegate it to high-end home theaters only.
Remote is 'buggy' and malfunctions often
by RJQMAN on November 24, 2011
Pros: The design is very smart - nice cradle - visiuals are outstanding. Theoretically it is simply outstanding, but it is not reliable.
Cons: The only con is its reliability. After spending days programming it, it crashes - and often. I bought it for my non-technical wife, as I travel a lot, but it crashes so often that it is almost useless for her. Replaced it with a Monster Remote.
Summary: This is a beautifully designed product, and when it works it is simply superb. It takes some effort to program it. You have to download their software, which links to ...
Summary: This is a beautifully designed product, and when it works it is simply superb. It takes some effort to program it. You have to download their software, which links to the Harmony site. Then you can program your specific components, and customize the buttons to your heart's content.
The problem is that it crashes - and often. You can reload the remote from their website, as they keep your specifics on file (or maybe the specifics are filed on your computer - not 100% sure). But this defeats the whole purpose of the device.
It uses a touch screen interface, and I think that the problems are in the touch-screen. I contacted Harmony, and they were very nice to talk to, but seemed clueless as to what my problem was. I finally gave up on the remote - it is now gathering dust.
I purchased a Monster Remote, which uses the Harmony software but has 'hard' buttons. It has been 100% reliable - has never crashed. Plus I have been able to use add z-wave switches to control the lights in the room and run them from the Monster Remote, and last but not least, with the Monster I was able to solve a huge problem I had been dealing with. Two of the devices in my AV area have the same codes. But with the Monster, I can isolate the one device using their remote IR, and then tape over the sensor area with the remote IR blaster inside the tape, and I can program the Monster so that when I want to use device #1, I do not use the IR blaster, and with device number two, I use the remote IR blaster. I am not sure if I could do that with the Harmony or not, as I gave up on the Harmony before I got to that stage.
So I suggest you consider the Monster Remote instead of the Harmony - but maybe you will have better luck that I did at keeping the Harmony from crashing - if it did not crash it would be the nicer, more aesthetically pleasing and easier remote to use (if I could get it to handle the Z-wave switches - as I said already, not sure if it could do that or not).
Good remote / bad hardware
by bhnrecon on October 17, 2011
Pros: It controls just about anything you can having in your house, one of the best remotes to carry room to room with you for sure. Activity set up is easy and I have only had one device (Sony Blue Ray player) that I needed to use the remote to program the har
Cons: ABSOLUTELY HORRIBLE Customer service. They define physical damage as dropping the remote from a height of 4 feet to a height of 2 feet (total height dropped 2 feet). My harmony broke after 5 months of use by dropping it from chest height to my coffee tabl
Summary: I will be phasing out all of my Logitech products and moving to alternative companies products due to the lack of customer service that Logitech has. I for sure will ...
Summary: I will be phasing out all of my Logitech products and moving to alternative companies products due to the lack of customer service that Logitech has. I for sure will phase out all of the remotes that I have for my home first, then everything else.
Better then sex
by dishman1999 on October 13, 2011
Pros: all in one remote no more damn Battery plus control my sound bar that had a cheaply made remote!
Cons: what con's hell even controls fans with a IR on them and more!
Summary: does every thing I want it too and more plus it doesn't say I have Headache at nights!
Summary: does every thing I want it too and more plus it doesn't say I have Headache at nights!
Just an awesome remote control!
by lrw13 on July 26, 2011
Pros: Overall pretty easy to set up and program via the web. Nice color screen and the ability to add third party logos/icons for favorite channels. Has all the features my other remotes had, plus the ability to program specific feature if missing. Customer ser
Cons: It is a bit pricey, but they have come down a lot and there are good deals all over the web. If your system is complicated like mine with multiple inputs needing to be changed to go from one activity to another, you may need to contact customer support. B
Summary: By far the best remote control I ever owned. There might be better ones on the market, but for the price I paid new on the web for it ($150....
Summary: By far the best remote control I ever owned. There might be better ones on the market, but for the price I paid new on the web for it ($150.00) I couldn't go wrong. My kids and wife have problem using this remote and friends and family are shocked at how easy it is to use and how it eliminates the need to have several remote on the table. Most people that complain about this remote don't have the knowledge or the patience to take the time to program it right. Yes I needed to call customer service for an issue with it not cycling through all my inputs, however from there end they were able to access my web based settings and make all the changes from there. All I had to do was re-sync the remote when they were finished and everything works perfect. Also most people are use to a typical style remote, this is not your average plain Jane remote. There is a slight learning curve, but after only a few hours with it, you'll be a pro. Hell, my 5 year old know already how to use this remote with no problem. The bottom line is if you do it right from the start you'll be completely satisfied with the purchase of this remote, just go on line and look for deals!
Over Priced and Over Rated
by AutoTerry on July 5, 2011
Pros: great as you can customize the remote and nice bright screen.
Cons: Touch Screen is not very responsive or sensitive, rechargeable battery is a downfall, connectivity to the internet to update is very problem prone,
Summary: For the cost this unit should work like a pro. The connectivity issue is a headache. It constantly times out unless you are on a ultra high speed connection. The ...
Summary: For the cost this unit should work like a pro. The connectivity issue is a headache. It constantly times out unless you are on a ultra high speed connection. The average user will hate that if you forget one evening to put it on the charger it will be dead for the next use. The screen with nice is not very touch sensitive. then you have the issue of the feel in your hand, not ergonomically friendly to say the least. For this kind of money you would expect more and better quality. A real DUD!
Great Product, well worth the cost
by mrbuttflex on May 30, 2011
Pros: Simplicity, configuration, and accuracy
Cons: A bit pricey, other than that no cons.
Summary: I recently purchased this remote at Fry's Electronics and set it up with my Samsung LED and Onkyo HT-RC360 receiver. I set up everything and came across a small ...
Summary: I recently purchased this remote at Fry's Electronics and set it up with my Samsung LED and Onkyo HT-RC360 receiver. I set up everything and came across a small problem with programming it through my Mac; the software is very well up to date so I did the process all over again with my Windows computer and it worked like a charm. Setting up your activites is very simple, the programming asks all the right questions to program the remote exactly how you want it e.g. I programmed "Watch TV" and it turns on my Onkyo Receiver on the correct HDMI input, my Samsung LED... sets it on the correct input, and last but not least it turns on my DirecTV satellite receiver. I highly recommend this product, however, purchase it through amazon because they do have the most cost efficient option.
Life just got much easier with the Harmony 1100
by bc1953 on April 27, 2011
Pros: It is a great remote that really performs. I have tried several others but this is the first that handles my needs. Great range with extender. Kudos to customer support (Claudia level 2-you are the greatest!).They stuck with me and fixed me up.
Cons: The unit appears a little light but if it holds up that is great.
Summary: I like the unique personal programming details of the Logitech Harmony 1100. The unit works great. I have a multi-tiered home system. I have had problems getting a remote that ...
Summary: I like the unique personal programming details of the Logitech Harmony 1100. The unit works great. I have a multi-tiered home system. I have had problems getting a remote that works each and every time. This is the first remote that handled my needs.
My component cabinet is far away (opposite side of house and 1 floor down) and I have had problems with other remotes. This one nails it.
Customer service worked with me to iron out the kinks. I love the looks and the graphics.
Life is good once again!!!!!!!
Very good but, is it as good as the Harmony One???
by mouseclick on January 26, 2011
Pros: Smaller than expected once out of the box. Good button feel. Decent touchscreen sensitivity. Solid overall build. Very customizable.
Cons: Have had it for around a month now and still has some kinks to work out. Not sure if it is better than the Harmony One and that's not good considering it's a whole lot more money...
Summary: If you crave having what is supposed to be the latest and greatest technology, then the 1100 should be on your list. However, if you want a very good remote ...
Summary: If you crave having what is supposed to be the latest and greatest technology, then the 1100 should be on your list. However, if you want a very good remote that can do a lot in a one-hand platform, you might be better served by the Harmony One...Now having used this remote for several months, I have change the title of my review to "OK and not as good as the Harmony One." Over time, use of this remote has become frustrating. I'd say at least 1 out of every 5-10 button pushes, the remote doesn't get my input. When you're trying to type a channel - say 123 - and it only takes 13 (missing the 2), and you have to retype it, it's annoying. I even stare at the screen to make sure my finger is on the button and I clearly hit the number and it doesn't take. I don't believe there is any one number over others but, I do notice it happens a bit more with the number 2. Also, I had indicated the accidental pushing of the "Help" button being a problem and it has only gotten worst. These two very annoying interface problems by themselves have added to a frustrating experience and I now believe the Harmony One is clearly better for everyday common home theater systems.
I have the Harmony 688, 880, One and now the 1100 for several TVs. The only reason I bought different remotes each time I added a TV was simply to have the latest technology. However, after using the 1100 for nearly a month, and having used the One for 1-2 years, I'm left wondering if the One might be better. In fact, right now, I think it is...
The good: out of the box, the 1100 was actually a lot smaller than I expected. This was a bonus as you can actually work half of your needs with a single hand because of it. Using the touchscreen will typically require two hands. However, the touchscreen is nice and large. It is quite responsive to your fingers - I've probably only had a dozen - out of what now must b hundreds - buttons not work on the first push. Programability is good. The bigger screen allows for very convenient layout of buttons. For the most part, it is not cramped to the point where you will press the wrong button - except for one frustrating button (more on that below). The build quality is solid, though I would not feel as comfortable dropping it like I've done my other remotes - I'm much more careful with this one. Despite the build quality, it's edgy design, bigger size and slightly heavier weight scares you into being more careful, as does the price... Programming this remote is quite a chore, like all other Harmony remotes. If you are a software novice, you better find a software friend. If you can handle software, you'll find your way around the Harmony setup program to be easy enough, as well as time-consuming. However, the time it takes to program the remote is around what people should expect - if you want flexibility, it requires time...
The bad: It's expensive. No getting around that. While it's smaller than expected, it's still big in that half the operations will require two hands. I've had some bugs that I need to call Harmony about - two annoying ones: I setup a picture slideshow that is supposed to play while recharging but, it does not do it. I cannot find anywhere where I went wrong with this. Also, if everything is powered off, the TV never goes to the right input on first power up. I have to hit the help button. It will then swith to other activities seamlessly with everything already powered up - just that initial turing on of the TV, and it is just the TV. All other devices go to their correct setting. I have a 52" Samsung LCD (popular) so, it's not like I have a rare TV. The battery does not last anywhere near what the Harmony One lasts - probably half as long. I find myself - to be safe - puttinng the remote in the charger each two days to be safe. The Harmony One would last a week or more. Also, the first 75% of the battery drainage seems consistent in the little battery meter. But, that last 25% goes far quicker than you think. It can go from 25% to critical battery warning in a few minutes easy. One last complaint - the help button. It is placed at the top center of the screen, right above the play button you might use for your DVR, Blu-ray player, etc. I find myself accidentally hitting the help button way too often. It's quite annoying when you're fast forwarding through commercials, see your show is back on and go to hit play except you hit help and the forwarding continues as you get out of the help screen, then have to rewind back to the point you want. Annoying. It would have been far better to have a dedicated hard-button for help to completely eliminate accidental touchscreen pushes.
Overall, this is a very good remote. If you are the type that just has to have the latest technology, it will not dissapoint you. But, if you've had the pleasure of owning a Harmony One, it may dissapoint you a little bit but, not necessarily to the point where you'll return it - at least if you're not the easily frustrated type. Harmony (Logitech) makes great remotes and this one is one them - just that the Harmony One might be greater...
Updated on May 14, 2011
Not worth the money I paid
by rusty3leg on January 12, 2011
Pros: Has cool features if they would work right
Cons: Hard to program, won't work all the time, have to remove batteries to get certain functions to work
Summary: Save your money people because this remote is more trouble then it's worth. Tech support is okay at first but when they decide that there is a defect with ...
Summary: Save your money people because this remote is more trouble then it's worth. Tech support is okay at first but when they decide that there is a defect with this remote they want you to contact the dealer where you bought it and have them do an exchange even though this is a warranty issue.
I finally got Logitech to send me a new one from them but who knows when that will be as I was told 2 weeks ago that one would be sent out to me within a day or two. It took many times of contacting Logitech to even found out when they would be sending me another remote. Now they say they don't know when it will be as it is held up in their warehouse.
Now I wish I had bought another brand, not to mention something cheaper!
Easy and Effective to program.
by mkwoodle on January 6, 2011
Pros: The software makes programming very easy for anyone. Able to contol macro delays, re-label soft buttons easily, easy to configure buttons on various screens. Big device database and Tech support is free for 90 days
Cons: Sometimes a little hard to hold with one hand since it is rectangular. Not able to "feel" the buttons so you typically need to look at the remote to use or have good spacial memory with the screen
Summary: Love it and will be buying another for the Media room. I have no problem that it is room specific as I don't want viewers taking it to another ...
Summary: Love it and will be buying another for the Media room. I have no problem that it is room specific as I don't want viewers taking it to another room anyway. The device database is very extensive and Logitech can give you free help with devices that may not be in the database or have unknown codes. The Tech support was great to work with.
- Manufacturer: Logitech
- Part number: 915-000074
- Description: Logitech Harmony 1100 is the perfect complement to your sophisticated living room. Put a brilliant, 3.5-inch, full-color touch screen in your hands. You'll be able to turn on everything you need with just one touch. And you can customize the controls to get the commands you want, when you want. It's like no remote you've ever used before.
- Remote type Universal remote control
- Remote control technology Infrared/radio
- Features Supports 5000+ brands ,
One-touch activity controls ,
Customizable commands and icons ,
Easy online set up
- Number of supported devices 15
- Supported devices TV ,
Cable box ,
Satellite TV system ,
Blu-ray player ,
AV receiver ,
- Input device Touch screen
- Display LCD display - 3.5 in - Color
- Color display Yes
- Type 1 x USB
- Operating System Apple Mac OS X 10.3 - 10.5,
MS Windows 2000,
MS Windows XP,
MS Windows Vista,
MS Windows 7
- Included Accessories USB cable,
AC power adapter,
Remote control charging stand
- Cables Included 1 x USB cable - External
- Battery 1 x Remote control unit battery - Rechargeable - Lithium ion
- Service & Support 1 year warranty
- Service & Support Details Limited warranty - 1 year