Manage updates with the Download AppLogitech Harmony One Advanced
Manufacturer: Logitech Part number: 915-000035
- More product information:
- Editors' review
- User reviews
- Specifications
- Manufacturer info
- Bottom Line:
- While it's missing an RF option, Logitech's Harmony One is one of the best--if not the best--universal remote we've ever tested.
Read more
Where to buy
| store | customer rating | inventory | tax & shipping | price |
|---|---|---|---|---|
 |  | In stock | Enter zip code to get total price: Price +Tax +Shipping =Total price | as of 05/13/2013 |
CNET editors' review
Logitech Harmony One Advanced price range: $349.97
- Reviewed by: David Carnoy
- Edited by: John Falcone
- Reviewed on: 02/21/2008
The good: Sleek design, both in terms of cosmetics and ergonomics; sharp LCD that offers a touch-screen interface and touch-sensitive buttons for navigation of onscreen menus; Web programmable via Windows or Mac PCs; excellent button layout and design; rechargeable lithium-ion battery and docking station.
The bad: No RF compatibility; somewhat pricey.
The bottom line: While it's missing an RF option, Logitech's Harmony One is one of the best--if not the best--universal remote we've ever tested.
User reviews
-
-
The (Almost) Perfect Remote Has Arrived!
by CraigRenner on February 3, 2011
Pros: + Nice Design - very stylish and sleek
+ Touch screen to select activities, devices, favorites
+ Ability to program favorites into the remote
+ Will turn on when you touch it
+ Software is again amazingly easy to use
+ Gigantic device libraryCons: - Initial Setup - setup was a little cumbersome with needing your PC to program the remote.
- No RF support!Summary: This remote will change the setup of your home entertainment experience into something enjoyable. First, let me tell you what I used to have to do to get a DVD ...
Summary: This remote will change the setup of your home entertainment experience into something enjoyable. First, let me tell you what I used to have to do to get a DVD on. First, I would turn on the TV and select input 7, then turn on the DVD player, then turn on my AIWA receiver that the speakers are hooked up to. Then I would turn the AIWA dial to Video 2 (since I long ago lost the remote), then finally start the movie. Now, I just need to select "watch a DVD" and all of the above is done instantly. It's really quite amazing! The remote can be programmed for the same devices in multiple rooms as well to control TV's, DVD players, game systems, stereos, mini systems, boom boxes, cable boxes, home climate, and more.
After you install the remote software on your computer, you have to gather all of your model #'s, then attach the remote to your computer via USB. After entering your model #'s the software guides you by asking questions regarding your setup. After all questions are answered the remote is updated to work on your system. Should there arise a problem, the remote has an onscreen guide that will ask you questions in order to fix the problem. My initial problem was that the remote was turning on AUX 2, not video 2, so it actually fixed itself after using the onscreen help guide.
This remote has a rechargeable lithium ion battery, and has over 250,000 different devices available at the web site for programming. In the rare event that your device is not listed, this remote can also "learn" functions if you have the old remote.
One feature I'm disappointed in is that the remote is not pageable. It would have been a nice feature to add that, especially in a house with little kids that like to hide cool remotes.
The customer service department was helpful with the one setup issue I had. Of course, it was user error, but I didn't know how to set it up for 2 CD players in 2 rooms, so they walked me through the problem and I had the issue resolved in under 5 minutes.
I highly recommend this remote for audiophiles and videophiles. I cannot imagine going back to 10 remotes.
*** If you are looking for this remote in low price I suggest at: www.amazon.com/gp/product/B002RL875A?ie=UTF8&tag=othersitecomment-20&********=as2&camp=1789&creative=390957&************=B002RL875A22 out of 25 users found this user opinion helpful.
-
Not too shabby...
by rich615 on February 11, 2008
Pros: Easy to use touchscreen, programming software, completely customizable soft buttons, Onscreen help via Remote Assistant
Cons: Gloss finish shows fingerprints (ALOT), menu layouts for the devices a little confusing at first
Summary: This is my first true Universal Remote, and I must say that I am impressed so far.
Initial programming was a very straightforward process for me. The software asks simple ...Summary: This is my first true Universal Remote, and I must say that I am impressed so far.
Initial programming was a very straightforward process for me. The software asks simple questions not only about your gear, but also how they interact with one another for each specific activity. The only caveat is you MUST know how your gear is connected, i.e. the dvd player is connected to the dvd input or component 1 input.
Initial programming and testing took me about an hour and a half, only because the remote was having trouble switching source inputs on my tv and couldn't figure out how to turn on power to the XBox. A troubleshooting section in the software was able to remedy both issues though.
All the labels are customizable, which helps when you have multiple devices that play video (DVD, XBox, PS3, AppleTV). (The PS3 does not have an IR sensor, so Harmony Remotes are useless for PS3 function. I do have complete control of my AppleTV, however.)
The Activities are completely under your control as well. You can create whatever activity you want by answering a few simple questions about your devices and the software makes all the changes.
The touchscreen function is phenomenal! All of your activities are located on the screen and with the touch of soft button, you can powerdown your dvd player, turn the satellite box on, change the input on the tv and receiver and your golden. The most common functions for the current activity are located on physical buttons beneath the touchscreen, so there is very little hand sliding up and down the remote looking for the volume and channel buttons. The button layout is also a plus.
One of the best features is the onscreen Remote Assistant. If watching a dvd causes you to perform multiple functions and the tv doesn't change to the proper input, pressing the Help key does exactly that, it helps. The remote asks you simple questions, Is the tv on?, Is the DVD player on?, and so on until it finds a device not set properly based on your input. It will then resend that command to the device until the setting is correct. This is extremely beneficial when your tech terrified girlfriend calls you at work because she can't get General Hospital on tv, or she can see it but can't hear it.
I've been using the remote for a couple of days and I am very pleased so far. The girlfriend likes it as well, which makes life easier all the way around for me.
Now the bad: The glossy finish shows fingerprints and smudges way to easily. It comes with a micro fiber cloth to wipe it down, but I have found myself wiping it alot.
Touchscreen is way too sensitive out of the box. A very light brush across the screen was activating several functions. Fortunately though, there is a sensitivity setting that you can manipulate (Once you find it, that is).
I have also noticed that my girlfriend had to use two hands at times. She has small hands and was holding it near the touchscreen while entering channel numbers which are near the bottom. She has also had to use two hands when using the touchscreen. It's not a deal breaker, but maybe something to consider for some buyers.23 out of 32 users found this user opinion helpful.
-
Works Great! Must have patience and follow the directions!
by BMWguy206 on February 10, 2008
Pros: Black finish, ergonomics, touch screen, programming and favorite features, easy to use once you finish programming.
Cons: Finger prints on shiny areas, programming the remote could be frustuating for a first time user. Battery life seems short. NO RF.
Summary: I was seriously considering the 890 but I didn't like the feel of it on my hands. It feels like I have to put a death grip on it ...
Summary: I was seriously considering the 890 but I didn't like the feel of it on my hands. It feels like I have to put a death grip on it so that it won't slip from my hands. I looked at the Harmony 1000 but read too many negative reviews on it so I passed. That's when I found out about the Harmony One. Bought the Harmony One from a popular auction site at a killer price.
This is my first Logitech Harmony All in One remote and it took me a long time (almost an hour) to program the settings right. At first my TV was not powering on when I pressed on "Watch TV". I was very frustuated but realized I was doing something wrong. After I corrected the problem I can now put away my old remotes and use the Harmony One for now on. This thing works great!!!
I like the color of the Harmony One but due to it's shiny finish and touch screen it will leave fingerprints. Logitech does include a wipe cloth though in the package.
The feel of the remote feels just right and isn't heavy or bulky. No death grip and pressing the buttons feels a lot better and precise than the 890.
Touch screen is very responsive and is one of my favorite features.
I highly recommend the Harmony One but if you need a remote that has RF then don't get this one. I heard Logitech is making a Harmony One with RF.
Need channel icons for your Harmony? Go to www.iconharmony.com20 out of 28 users found this user opinion helpful.
-
Best so far!
by Jeeonathan on February 22, 2008
Pros: Very sleek, wonderfully responsive touch-pad. Great range, and it seems to work faster then previous Harmonies that I've owned.
Cons: No bluetooth! The buttons to a Sony PS3 (which I use as both a regular DVD player and Blu-Ray player) show up on my touch screen, but the remote does not have the technology needed to actually run it
Summary: Huge improvement over the 880, and much better range than the 1000--I just wish that they wouldn't taunt me with PS3 buttons when I can't actually control it!
Summary: Huge improvement over the 880, and much better range than the 1000--I just wish that they wouldn't taunt me with PS3 buttons when I can't actually control it!
9 out of 11 users found this user opinion helpful.
-
Last Remote You'll Ever Buy
by deluxedirt on February 18, 2008
Pros: Easily Identifiable buttons, Nice touch screen, Easy programming via USB, Works every IR remote in the home
Cons: A little pricey; however, its the only one I have found that did it all
Summary: I purchased this remote online last night for instore pickup today. I could hardly sleep, thinking I had just spent $250 for another friggin remote. Worth every penny! My previous ...
Summary: I purchased this remote online last night for instore pickup today. I could hardly sleep, thinking I had just spent $250 for another friggin remote. Worth every penny! My previous attempts at learning remotes had always left me with at least one device that never really worked right; even after much effort in teaching the remote all I could. Once I logged in and installed the software for the Logitech Harmony One, I simply starting populating the remote with my device models. This included 2 tvs, 1 soundbar, 1 dvdr, 1 digital cable box, 1 hd cable box w/ dvr, a tv tuner set top box, a vga monitor, and a Bose wave radio. They all work as expected and with the same buttons they did before. Setting the activities is a breeze, and they can be adjusted and renamed via the software. I like the PC interface vs. programming codes from a book, that always seems to get misplaced before you next gadget purchase. The only downside I could forsee is the lack of RF; so I am curious how it will work with other home automation toys, like lights. Its a pricey little remote, but works as advertised and its rechargeable. In my case, thats a saving of least 10 AA or AAA batteries a month. Feels like a normal remote, and looks cool too.
8 out of 9 users found this user opinion helpful.
-
Awesome home theater coordinator
by blortmaster on February 8, 2008
Pros: Good ergonomics, tactile feedback, uniquely shaped buttons
Cons: Glossy touch screen shows fingerprints
Summary: This remote does a great job of simplifying your home theater setup. One press on the touch screen will fire up the appropriate components in your system, set the inputs, ...
Summary: This remote does a great job of simplifying your home theater setup. One press on the touch screen will fire up the appropriate components in your system, set the inputs, and show the appropriate buttons on your touch screen.
All of the configuration is done on your PC and you can set up any button configurations you want. If the remote doesn't know your device settings, it can learn them from your existing remote - but Logitech's database is extremely good and I've never had to learn a command yet.
The ergonomics of this remote are excellent. The buttons are raised and well spaced. The shapes and position make using this remote in the dark extremely easy. The remote does have a backlight as well. Every part of the remote and charger have a solid, quality feel to them. I would highly recommend this remote.9 out of 12 users found this user opinion helpful.
-
The Good, The Somewhat Bad, and The Very Ugly
by pcozza on February 24, 2009
Pros: Very nice hardware design
Cons: Serious flaw in the firmware, atrocious customer support, overly complicated and tedious to use software
Summary: The Good
The Harmony One hardware is excellent. It was designed well and seems to address all the inadequacies found in some remotes Logitech previously produced.
The Somewhat Bad
The ...Summary: The Good
The Harmony One hardware is excellent. It was designed well and seems to address all the inadequacies found in some remotes Logitech previously produced.
The Somewhat Bad
The software used to program the remote is overly complicated. It requires repetitively passing through page after page to enter information. I find it a very tedious process. I would also expect that some users would find it intimidating.
What is worse is that the Harmony One firmware has a very serious flaw that keeps the unit from operating properly. When the LCD on the unit is UNLIT, then when a hard button is pressed, the device command for the button pressed is NOT always sent. (When the LCD is LIT, the device command is always sent.) On my unit I have found that the command is not sent perhaps 25% or more of the time. I have found no pattern to this failure. It seems to happen randomly. This flaw makes the unit a nuisance to operate. Many times you cannot tell whether your device is failing to respond immediately because the Harmony One has not sent a command, or because the device is simply slow in responding.
The Very Ugly
I contacted Logitech customer support about this flaw. They are, unquestionably, the worst support staff I have ever had the misfortune to have to deal with. Their responses ranged from misinformed to ignorant to inane to dismissive. After I had spent weeks of dealing with such people and hours of wasted time, and after I had had my requests to speak with a manager or someone familiar with the firmware ignored, the support staff then came up with the novel explanation that my use of the remote was not "normal". According to them the remote was designed to function correctly ONLY when the LCD is lit. This is obviously absurd, something which they have apparently concocted to dismiss the problem (and me) without having to admit to it or fix it.
It is difficult for me to describe just how poor this support was. However, for a lengthy, much more detailed description of my Harmony One experience, I refer you to my review of similar name to this one at:
http://www.remotecentral.com/ureview/145.htm7 out of 9 users found this user opinion helpful.
-
Good Product Terrible Support
by excharger on March 6, 2009
Pros: Works with all of my electronics
Cons: Support will not address problems that go beyond their previous experience or corporate policy
Summary: I was very excited to purchase a product that replaced 5 separate remotes. And Logitech offered a $30 mail in rebate to make it even more appealing. However, after 2 ...
Summary: I was very excited to purchase a product that replaced 5 separate remotes. And Logitech offered a $30 mail in rebate to make it even more appealing. However, after 2 months of exchanges with Rebate Support, Technical Support, Sales Support, Corporate Marketing, the office fo the CEO and the Better Business Bureau I still do not have a check for $30. I discovered they have a D- rating with Better Business Bureau with 118 complaints in the past 36 months concerning every aspect of service and support. Sadly, Logitech makes a good product but has no concern or respect for their customers after the sale.
4 out of 5 users found this user opinion helpful.
-
Improvement Over Harmony 880
by mikel1049 on February 11, 2008
Pros: Easy, simple interface; great design
Cons: No major issues
Summary: I upgraded to the Harmony One after the Harmony 880 I bought turned out to have a defective screen. The store was out of 880's and couldn't even ...
Summary: I upgraded to the Harmony One after the Harmony 880 I bought turned out to have a defective screen. The store was out of 880's and couldn't even order a new one, so I accepted a credit instead and upgraded to the One.
The touchscreen makes a big difference in simplifying the interface. The setup was easy, but it's a little annoying to have to install software and be connected to the internet. I hate installing more software on my computer and it just so happened that my internet connection was down for a few hours the day I bought the remote. But everything has worked exactly as advertised.4 out of 5 users found this user opinion helpful.
-
Great for the first year, short lifespan
by 955TT on September 13, 2010
Pros: Easy setup, it's a great user interface and is a snap to setup.
Overall I really liked how I or even my 2 year old and 5 year old could press watch tv and it would fire everything up, thus why I went through two...Cons: Horrible quality and durability.
Difficultly getting "special" options setup that are available on your TV or DVD player.
It's infrared singal
Poor battery life, made worse when you can't get it to charge [see bottom-line]Summary: I've now gone through my second one, the first being a 880 and the latest a Harmony One. On the 880 the buttons started to stop working, and now ...
Summary: I've now gone through my second one, the first being a 880 and the latest a Harmony One. On the 880 the buttons started to stop working, and now on the Harmony One, we can't get the remote to charge on the charger. It's a constant struggle pushing, sliding, dropping it on again and again. I called Logitec about it, and was basically told TS it's past a year. That's great customer service, and having now gone through two of their remotes in 4 years I'll never buy another Logitec remote again. The reviews are valid, especially when you first get one and set it up. You'll love it. But unless you plan on replacing your $200 remote every 1.5 years, don't buy it.
3 out of 3 users found this user opinion helpful.
Specifications
- Manufacturer: Logitech
- Part number: 915-000035
- Description: Logitech knows who you are. You have a half-dozen remotes on the coffee table. And you're the only one in the family who knows how to use them. Logitech can help with the Harmony One Advanced Universal Remote. Enjoy a full-color touch screen. Intuitive button layout. And an ergonomic design. So easy to use, the whole family will love it.
General
- Remote type Universal remote control
- Remote control technology Infrared
Overview
- Features Supports 5000+ brands ,
Guided online setup ,
Back-lit buttons ,
Learning - Number of supported devices 15
- Supported devices TV ,
Satellite TV system ,
Cable box ,
DVD player ,
Projector ,
Game console ,
AV receiver ,
Blu-ray player ,
VCR ,
Amplifier - Input device Touch screen,
Keypad - Display LCD display - 2.2 in - Color
- Color display Yes
Connections
- Type 1 x USB
System Requirements
- Operating System MS Windows 2000,
MS Windows XP,
Apple Mac OS X 10.3 or later,
MS Windows Vista
Miscellaneous
- Included Accessories AC power adapter,
Remote control charging stand - Cables Included 1 x USB cable - External
Power
- Battery 1 x Remote control unit battery - Rechargeable - Lithium ion
Manufacturer Warranty
- Service & Support 2 years warranty
- Service & Support Details Limited warranty - 2 years
Manufacturer info
- Manufacturer profile
- Browse Logitech products on Shopper.com
-
- Manufacturer:Logitech
- Address:
6505 Kaiser Dr., Fremont, CA 94555
