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2 stars
Fails during continuous use. Old WRT54G works better.
by zecha1 on August 29, 2012
Pros: Looks sleek
Cons: -Did not provide a consistent stream
-Kept needing to restart modem to get access
-Technical support was not able to resolved the problem after 3+ hours
-purchased from Cisco's homestore and returning was a hassle
Summary: I am upgrading from a Linksys WRT54G and purchased the EA4500 from the Cisco Homestore to handle the increasing wireless devices at home (Apple TV, 2 iPhones, iPad, 3 wireless ...
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Summary: I am upgrading from a Linksys WRT54G and purchased the EA4500 from the Cisco Homestore to handle the increasing wireless devices at home (Apple TV, 2 iPhones, iPad, 3 wireless IP cameras, wireless printer). The WRT54G worked great but I just wanted something faster. Very disappointed that the EA4500 was not able to deliver a consistent stream. I would get internet access for a few minutes, then it would stop and I would need to power down and restart to get internet access for a few minutes with low to no usage. I have Time Warner Cable with very high bandwidth so bandwidth is not the issue.
I spent 1.5 hours trying to figure it out myself. 3 hours on the phone with tech support going through a few levels of support and each of them walking me through the same steps of powering down, powering up, reconfiguring, upgrading the firmware to the cloud, powering up, powering down... After all that, they still could not figure out what the problem was and approved a return. I then spent 35 minutes with Customer Service trying to return the item and getting a hard time from them when Tech Support already approved the return. If you exchange the item, your warranty will be retro to the date of your original purchase and not start over so I elected to return.
Needless to say it was a very frustrating day, customer service and tech support were not good, did not resolve the issue and there were long wait times.
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4 out of 4 users found this user opinion helpful.
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9 stars
Great router for video and general web browsing.
by ers15 on June 22, 2012
Pros: Fast loading for YouTube, Netflix, etc. Videos never pause or stop to load. Excellent for multiple devices that do typical internet surfing.
Cons: Price is a bit on the high side.
Summary: The bottom line is I've had an Apple Extreme Base Station, two Netgear Routers, and one other Linksys and none of them came close to the performance of this ...
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Summary: The bottom line is I've had an Apple Extreme Base Station, two Netgear Routers, and one other Linksys and none of them came close to the performance of this router. I pretty much only use internet for typical web surfing, video watching and iTunes. I can't speak to anything more in depth than that.
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4 out of 5 users found this user opinion helpful.
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8 stars
Nice router, better than I thought it would be.
by davidalarson on May 20, 2012
Pros: The online interface is really nice, clear and has an overall good logical menu structure.
I have had 5 different machines streaming video from a connected USB drive, there was very little if any disruption throughout my house on both 2.4GHz & 5GHz.
Cons: Transferring big files to an attached hard drive is slow and does stop others from video streaming.
Make sure the router is demilitarized in your modem and also make sure the DNS is manually input or problems might occur.
Summary: Additional: The online Twonky interface is a cool feature.
This router is really good, seems very stable has not crashed or failed since I got it.
I would definitely shop ...
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Summary: Additional: The online Twonky interface is a cool feature.
This router is really good, seems very stable has not crashed or failed since I got it.
I would definitely shop around for this one. Prices in New Zealand vary by $100 so you could save yourself some money by doing the research first.
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1 out of 2 users found this user opinion helpful.
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2 stars
NIGHTMARE Installation for So/So Performance
by MadisonMD on May 6, 2013
Pros: None that I can think of
Cons: Installation is abysmal. Cisco Connect Software doesn't work. Download from website doesn't work. Can't log in to the router.
5 Ghz signal is pretty weak unless you're sitting next to it....so much for the benefits of dual band!
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4 stars
I loved for 2 days,then things went down hill... :(
by AgentAA1 on March 12, 2013
Pros: Looks, features, price (I got it for $150 at Sams club)
Cons: Speed issues after 2 days of use, heats up a little
Summary: I have a Verizon FiOS with a promised 50/25 Mbps [down/upload]. I got tired of the crapy Actiontec router that we were given for free, since the Maximum ...
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Summary: I have a Verizon FiOS with a promised 50/25 Mbps [down/upload]. I got tired of the crapy Actiontec router that we were given for free, since the Maximum speeds I got was 24/19 Mbps. I found this router at sams club and it looked promising, and the Cnet report made me think it was a great deal. Set up took some time b/c I realized that I had to release my DHCP to add a new 3rd party router. Nevertheless, I did multiple speed tests from all over the house (3 Stories, router on 3rd floor) even in my basement, I got incredible speeds. When I mean incredible, I mean 58/32 Mbps in the BASEMENT! I loved this thing. Then I realized I could not connect 2 xbox 360s in it without one having a NAT error (There is a way to fix this manually if you want). That didnt stop me. I was in love, until 2 days passed...
My speeds then moved to 24/19 Mbps, which was the same for the cheap, old, and reliable Actiontec. Im planning on returning this and getting a Asus ac router. Hopefully, Ill get better results.
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4 stars
Great product for the short live it had.
by aaguila10 on February 17, 2013
Pros: Great speed.
Great coverage.
Easy to install.
Cons: Lack of lights or anything to determine problems.
To delicate.
Summary: After 4 months the router simply stop to work. I think the problem was related to the Flash memory, since the OS stop loading after been reboot.
Summary: After 4 months the router simply stop to work. I think the problem was related to the Flash memory, since the OS stop loading after been reboot.
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4 stars
Over-rated; cumbersome to manage; not worth the price
by dejoyf on July 27, 2012
Pros: Basic wireless router functions worked fine.
Cons: USB printer port didn't work, Impossible to get cloud utilities configured
Summary: On paper, this is a great router. Problem is the bleeding edge features did not work for the premium price. If you want the dual 900 router with USB ports ...
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Summary: On paper, this is a great router. Problem is the bleeding edge features did not work for the premium price. If you want the dual 900 router with USB ports and remote management, I switched to the Netgear R4500 and it worked great!
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9 stars
Smart Router!!! with apps
by srao2 on July 20, 2012
Pros: 1.Great WiFi performance with multiple devices on the network.
2.Range is very good.
4.Easy to install and manage.
5.Cisco Cloud connect is a cool feature.
6.Apps on router brings me closer to home for parental control,etc. where ever I am.
Cons: Set up needs some technical knowledge however once setup, non technical parents can manage there network!
Summary: Awesome! Device, It does more than what I expected!
Summary: Awesome! Device, It does more than what I expected!
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10 stars
Easy setup with excellent throughput.
by cabbyo on May 16, 2012
Pros: Setup was straight forward. Performance is excellent. Phone support is top notch.
Cons: A bit pricy.
Summary: This is an excellent wireless router. You wou will appreciate the simplicity of setup, Cisco's outstanding customer support and the blazing fast speeds.
Summary: This is an excellent wireless router. You wou will appreciate the simplicity of setup, Cisco's outstanding customer support and the blazing fast speeds.
1 out of 3 users found this user opinion helpful.
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1 stars
Big Brother Is Watching!
by chperry01 on July 8, 2012
Pros: Worked well prior to recent firmware "upgrade" and EULA changes.
Cons: Upgraded firmware REQUIRES connection to Cisco cloud service to maintain router. Cisco has backed off on some of the horrible EULA requirements but can still shut down your router for various things that they see as transgressions.
Summary: My new (3 week old) EA4500 is going back to Best Buy tomorrow. I will never buy a Cisco product again. Some are reporting that even after reverting to old ...
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Summary: My new (3 week old) EA4500 is going back to Best Buy tomorrow. I will never buy a Cisco product again. Some are reporting that even after reverting to old firmware and setting Auto Updates to OFF that they are finding the Auto Update setting changed to ON without their intervention.
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0 out of 1 users found this user opinion helpful.
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Dell Home and Home Office 
Great technology, Great advice, Great Price! 
Linksys EA4500 Media Stream N900 Smart Wi-Fi Router 
