Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4620L (by Novatel Wireless)
Manufacturer: Novatel Wireless Inc. Part number: MiFi 4620L
- Bottom Line:
- Business travelers will find the Verizon Jetpack MiFi 4620L an excellent companion thanks to its fast connection, nice set of features, and long-lasting battery. Its expensive and limited data plans, however, might steer casual users away.
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as of 04/16/2014
CNET editors' review
price range: $118.41
- Reviewed by: Dong Ngo
- Reviewed on: 05/14/2012
- Updated on:07/03/2012
The good: The Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4620L by Novatel Wireless provides fast Internet access to up to 10 devices at a time, supports Wireless-N, and has many features. The compact router has long battery life, especially with the included double-capacity battery.
The bad: The Verizon Jetpack MiFi 4620L comes with expensive and limited data plans and doesn't support Wi-Fi Protected Setup, and there's no way to wake it remotely.
The bottom line: Business travelers will find the Verizon Jetpack MiFi 4620L an excellent companion thanks to its fast connection, nice set of features, and long-lasting battery. Its expensive and limited data plans, however, might steer casual users away.
Fast in metropolitan areas.
by Wombat-STL on April 18, 2012
Pros: Removable battery, Display screen, works well so far within office buildings.
Cons: No user manual provided, or mention about charging methods other than use of electrical charger. Haven't found a way yet to display month to date usage data on the unit itself. Activation directions somewhat confusing.
Summary: It is still early in the game to adequately test this device out. It came on the market less than a week ago and I have used this unit for ...
Summary: It is still early in the game to adequately test this device out. It came on the market less than a week ago and I have used this unit for less than 3 days. So far in a large metropolitan city Verizon's 4G network seems to be driving this at speeds showing 13 meg download and 11 meg upstream. These speeds were tested using the 3rd gen Apple iPod indoors at a downtown restaurant. While the unit is easy to use, I experienced more issues attempting to activate it due to Verizon's automated telephone service pushing me to a human being who seemed to be at a loss as to how I was routed to her, and equally challenged by this new device. I ordered this unit at the Verizon web site and as it ended up she noted that it was already configured and activated and the entire call was unnecessary (although the packaged documentation said otherwise).
I like the fact that the unit gives you access to the battery although at this time Verizon is not selling a battery at their web site that extends run time. Others seem to be offering an after market battery that can extend run time but the Verizon documentation warns about using aftermarket batteries. No mention is made of using any other charging methods other than using the electrical charger that comes in the box.
Speaking of documentation, the unit only provides a quick start manual. You have to go to the web site for the real document that is about 75 pages long.
2 out of 2 users found this user opinion helpful.
Only a step up from dial up and EXPENSIVE !!!!
by BeachBumzTransport on June 29, 2012
Pros: Hmm....it's mobile?!
Cons: Speeds...0.18 mb at best..no 4 g coverages unless in a big city or major metro area
Summary: I live in central FL..I am only 9 miles from a big city( The villages,Bellview,Ocala)After being lied to by a centurylink phone company I went to ...
Summary: I live in central FL..I am only 9 miles from a big city( The villages,Bellview,Ocala)After being lied to by a centurylink phone company I went to Verizon wireless to get internet in my home.I bought this and was told from the best buy sales rep that he downloaded X amount of movies and such and NEVER reached the 10gb plan.Being I don't download movies, don't stream and am not a gamer, I thought this was a GREAT deal.Sadly ONE WEEK into my usual web browsing( facebook, google, etc..no videos because the internet through this wouldn't even play a 56 second video) I found that my data had been burned up PLUS used 17 gb MORE(at $10.00 a gig thats $170.00)This was in one week.Keeping in mind that I was told that the salesman used this to download movies I figured there must have been a glitch in the device.I called verizon and the rep said it must be losing the signal and redownloading the same files...Needless to say I have had this device for 26 days now and I have used 59GB of data and that is just regular web surfing. I have never seen 4g on this device and I have 1-3 bars of 3g at MAX.the speed I have tested has never been higher than 0.18mbps on speedtest.net and I am figuring monthly cost to be at or near $1,000.00....This is not for anyone who would use it in your home but I imagine it would be ok to check your mail on the go...do NOT watch any videos on here cause if you get to watch them they will burn up data faster than tissue paper in a propane grill.
3 out of 5 users found this user opinion helpful.
Good initially, but poor long-term quality
by _Alistair on July 28, 2013
Pros: -Fast download & upload speeds
-External antenna port
-Ability to disable 3G stepping
Cons: -Power button is awkward
-Constantly going dormant in areas of good signal
-Battery drain quirk that causes the battery to deplete when plugged in in certain situations
-Internet connection sometimes will not work, even if it says it's connected
Summary: For a little bit of background, I live in Amish country, where AT&T owns the rights to provide us with landline DSL, but refuses to do so. We ...
Summary: For a little bit of background, I live in Amish country, where AT&T owns the rights to provide us with landline DSL, but refuses to do so. We initially had a Huawei EC228 on Alltel's truly unlimited 3G data plan and relied on sharing that connection with the entire house through Windows' Connection Sharing feature. Because our area was a part of Verizon's Alltel buyout, we became Verizon customers, and we were allowed to continue our truly unlimited 3G data plan through them. However, last year, we received a notice stating that we would not be able to continue our unlimited plan, and we would need to upgrade to one of their new 4G data plans with limited data. Needless to say, we did not do so. And apparently many other customers didn't either, as the deadline came and went, and we were eventually offered our unlimited plan back, but on 4G. We were strong-armed into upgrading to a 4G device, as Verizon stopped supporting (or started blocking, rather) Alltel devices. So we chose this hotspot after reading rave reviews about it.
The main reasons we bought it were because of USB tethering and the external antenna port. I frequently use the USB tethering when in a public place, as I turned off the password for when the device is at home. We also have an external antenna on our roof, which we used for the Huawei EC228, and it really helps with signal. Another feature I discovered when I was messing around in the settings to enable USB tethering was an option to disable 3G stepping (stepping down to a 3G connection if "there is no 4G connection available"). I decided to turn that off, after I noticed the connection would drop to 3G at times, even if there was a good 4G connection.
The interface is fairly decent. To get started, turn on the screen by pressing the power button for a short moment. Holding it down will turn the device off. From there, press the check key to go to the menu. Each sub menu will have an appropriate icon and label, just cycle through them with the arrow keys and use the check key to enter. Use the Home option to return to the home screen. Easy enough.
The hotspot was incredibly fast, too. Much faster than the internet at university. I would frequently get upwards of 1MB/s (not a megabit, but a megabite). This, with our unlimited data plan, was great for online games where latency wasn't too much of an issue. Uploads were similarly fast, and I could upload videos to Mediafire in minutes, depending on file size.
The device has an alright build quality to it. Nothing great, but not exactly poor, either. Material-wise, it kind of feels like a Palm Pre with a less-soft Touchstone back (a matte plastic that isn't too rigid), and a much more rigid glossy-plastic front (without the Oreo-effect, of course). The buttons do feel really cheap, especially with the plastic "chrome" finish they chose. The power button, in particular, doesn't feel that great. It has an awkward size and shape that isn't easy to press. It's almost flush with the bezel, which can make it hard to tell where it's at by touch.
However, despite the device's good initial quality, it fails to maintain that quality throughout the its life. Having owned the device for more than five months now, I can suffice to say that even though it offers some great features, a decent interface, and blazing speeds, even in a rural environment, the device is simply not worth it.
First off, the device has a battery discharge quirk. This usually happens during periods of poor weather. What happens is when the device is plugged in, the battery will continue to discharge because the amount of power the device is using to maintain signal outweighs the amount of power it's drawing in from the USB port. When the battery gets close to being completely drained, the device will refuse to connect, and will need to be recharged without being turned on. This is incredibly problematic, as it's constantly raining in my area.
The connection speed has also slowed down significantly, almost to a crawl, most of the time. We do have periods where the connection is fantastic, but now they are few and far between. Sometimes, the connection drops completely, even if the device still thinks it has a 4G connection.
In addition to that, the device tends to go dormant, even in times of good connection. On top of that, it likes to stay dormant, and not come out of that state. When that happens the device needs to be power cycled in order for it to connect again.
I've also experienced poor Wifi signal with this device. Admittedly, this may be due to Wifi interference, and because the device isn't meant for long-range connections, but as a device that's supposed to provide internet to our entire house, this is a major con.
But overall, couldn't recommend this device to anyone. While it's a good device initially, it becomes practically unusable after a few months time.
Not to recommend device.
by cnetcrislyndon on August 22, 2012
Pros: Fast ,fast for your savings.
Cons: Fast to make yo broke.
Summary: This device is fast, fast to empty your savings in the bank, it's A trap or maybe a scam, an example of American greed against the honest and hardworking ...
Summary: This device is fast, fast to empty your savings in the bank, it's A trap or maybe a scam, an example of American greed against the honest and hardworking consumers. Not a very recommended devise. 0 out of 5. Do not buy this devise Jetpack, or you regret , sorry and broke.
0 out of 5 users found this user opinion helpful.
- Manufacturer: Novatel Wireless Inc.
- Part number: MiFi 4620L
- Description: With the Verizon jetpack 4G LTE mobile hotspot MiFi 4620L by Novatel wireless, access blazing fast 4G LTE and 3G mobile broadband worldwide and share your connection with up to ten Wi-Fi enabled devices simultaneously. MiFi 4620L is the wireless MiFi intelligent mobile hotspot portfolio for Verizon Wireless, built on award-winning innovation and design, proven performance and industry leading user experience.
- Packaged Quantity 1
- Device Type Wireless router
- Service Provider Verizon Wireless
- Enclosure Type Desktop
- Connectivity Technology Wireless
- Data Link Protocol IEEE 802.11b,
- Frequency Band 2.4 GHz,
- Encryption Algorithm WPA2,
- Authentication Method CHAP
- Features DHCP server ,
VPN passthrough ,
- Built-in Devices Display,
- Status Indicators Status
- Type Wireless cellular modem
- Cellular Protocol CDMA 2000 1X EV-DO Rev. A,
CDMA 2000 1X EV-DO Rev. 0
- Networking type Wireless router
- Networking standards [Jul 2, 2008 from CDS: Networking] WEP ,
- Antenna Internal integrated
- Antenna Qty 2
Software / System Requirements
- Software Included Drivers & Utilities
- OS Required Microsoft Windows 7,
Apple MacOS X 10.5 or later,
Microsoft Windows XP SP3,
Microsoft Windows Vista SP2
Dimensions & Weight
- Width 3.7 in
- Depth 2.4 in
- Height 0.6 in
- Weight 3.2 oz
- Min Operating Temperature 14 °F
- Max Operating Temperature 113 °F
- Manufacturer profile
- Browse Novatel Wireless Inc. products on Shopper.com
- Manufacturer:Novatel Wireless Inc.
- Phone: 888/888-9231
- Email: http://www.novatelwireless.com/feedback.htm (form)