Manufacturer: Directed Electronics Inc. Part number: S50-TK1
- Bottom Line:
- The Sirius S50 is a compact and attractive satellite radio player, but users must learn to live within its limitations. It's best for car commuters who occasionally want a portable unit. If you want live satellite streaming on the go, you'll need the Delphi MyFi XM2Go or Pioneer's Airware XM2Go, which work with XM satellite radio.
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as of 07/29/2014
CNET editors' review
price range: $250.99
- Reviewed by: Troy Dreier
- Edited by: James Kim
- Reviewed on: 12/20/2005
The good: The Sirius S50 sports a small, sleek design, and it automatically stores music content for later listening. You can also schedule recordings from both music and talk stations (with a firmware upgrade), save favorite songs, and link up to a PC to transfer MP3 and WMA tracks.
The bad: The Sirius S50 has some limitations, including the fact that you can't see the song list for recorded music or set favorite channels for recording. Also, scheduled recordings can't be longer than two hours, and the S50 is available only with a car kit. In addition, the Sirius S50's controls are difficult to master, the docks lack preset channel buttons, and the unit has poor battery life.
The bottom line: The Sirius S50 is a compact and attractive satellite radio player, but users must learn to live within its limitations. It's best for car commuters who occasionally want a portable unit. If you want live satellite streaming on the go, you'll need the Delphi MyFi XM2Go or Pioneer's Airware XM2Go, which work with XM satellite radio.
Years down the road
by Cbom on February 15, 2009
Pros: Sleek design, provides years of service, easy to use, take anywhere!
Cons: Memory is not expandable, no alphabetical search by option, additional docks pricey.
Summary: I have been using my S50 since 2005 and have to say that this unit is outstanding. Yes it did have some bugs when it was first released but a ...
Summary: I have been using my S50 since 2005 and have to say that this unit is outstanding. Yes it did have some bugs when it was first released but a simple software update later and she's been flawless. It's 2009 and I still use it every day and am absolutely thrilled with the service it has provided me with and continues to do so as well. I usually never write reviews but I feel that this device deservers a little more credit than what it's been giving. It has proved to me to be an exceptional unit providing 4 years and counting of great service and enjoyment.
S50 - Great until mandatory update! :(
by jn1520 on September 12, 2008
Pros: Relatively easy to use. Easy to save content.
Cons: Computer Software is horrible! Unit slightly buggy. Mandatory update kills it!
Summary: As a Sirius subscriber since 2006 (stockholder since 2002), I am dissapointed to be writing a negative blog for a company I love. From the engaging content to its superiority ...
Summary: As a Sirius subscriber since 2006 (stockholder since 2002), I am dissapointed to be writing a negative blog for a company I love. From the engaging content to its superiority over standard radio, Howard Stern to NFL Radio, Sirius-XM is a great company that delivers entertainment, which keeps people like me moving day after day. Customers like me look forward to the commute to work, the lunch hour and various other times because there's always great music, something funny, and interesting to help us escape from everyday stress.
Unfortunately, the customers who keep this service alive are, apparently, unimportant to management. After the way I was treated recently, there is a sour taste in my mouth. I spent countless hours for the last 3 months trying to gain assistance (which began due to equipment failure) only to have the bad experience end with a rep unwilling to go above and beyond to keep me as a customer. I applaud you Blaze (yes that is his name) for treating me like a third-class citizen and literally telling me "NO" when I asked to speak to a manager.
Please allow me to explain how this all started and hopefully you can see how illogical this sounds for a company that is struggling to make money. In 2006, I became the proud owner of a S50 radio (portable unit that saves music and is also an MP3 player). This unit was $350 at the time. For two years, it worked flawlessly and I was a loyal listener. Suddenly, I received an email regarding a "mandatory" update for the S50 unit. Apparently, Sirius rushed this model out to market even though it had known flaws. They required owners of this unit to upgrade the firmware, however, most users ended up having units that no longer functioned after the update. ***By the way, anyone who didn't update their S50 experienced failure as well***
Mistake #1 for Sirius: Terrible equipment
To their credit, Sirius does offer a service through which you can send in your faulty S50 (free of charge) and have a reconditioned model mailed to you. I did this and it still didn't work.
I made multiple calls back, and finally spoke to a very friendly and helpful person in their "cancellation" department. I explained the entire situation and ultimately she offered TWO free months of service and a free radio. I appreciated the gesture, but explained this was slightly unfair because the "free" radio they offered was a baseline model ($40) that only worked in the car. My argument was that I had a $350 unit, which had more options and only stopped working due to a "forced upgrade" because of their oversight in allowing a faulty unit into the market. Essentially, owners of this model were being punished. It's like buying a Playstation 3, having it break, and then being replaced with a Playstation 1. She agreed this was unfair and offered me one of their Stiletto models ($150) for free. Rather than lose me as a customer, she said sending this unit was a small price to pay. I AGREE!
One week goes by and I receive the car kit for my Stiletto and no actual unit. On my recent call, I speak to Blaze. Blaze tells me there is no order for a Stiletto, and I explained the situation and asked him to read the notes. Suddenly, he sees the order and goes on to say it was blocked because they don't give Stiletto(s) for free. Blaze tells me the last person "lied" to me. At this point, I was so frustrated. ARE YOU KIDDING ME?!?!? I asked if it makes any sense in his mind why Sirius would send me a Stiletto car kit (free of charge) if there wasn't an order for a Stiletto unit. He had no answer. This is when I asked for a manager, to which Blaze replied "NO". I asked if he was willing to let me go as a customer over a $150 radio and he said "YES".
Mistake #2 for Sirius: Horrible Customer Service
Let me do some math here...
**Sirius provides $150 radio and I remain customer for 5 years = $630 profit (after providing free radio)
**Sirius lets me go over $150 radio = minus $90 (minus because there is a $90 credit on my account)
THEY WOULD RATHER PAY ME TO LEAVE, INSTEAD OF GAINING $630 ????????????? Really???
My goal is to get this message out to the public about Sirius and it's quality customer service team, anchored by great people like BLAZE. I would like others to know how you can potentially be treated. I would like you to know that Sirius is not SERIOUS about its customers. Strictly by the numbers, Sirius is SERIOUS about losing money!
worst buying experience EVER
by photsam on November 24, 2007
Pros: Lets you download your own mp3s, so if you want to buy a $100+ dollar mp3 player.... I'd be glad to sell you mine.
Cons: Great concept, awful execution... and bad technical support
Summary: I bought my S50 from the Sirius website, and had problems immediately. A concensed list of problems I have experienced: screen locks up, device will not turn on or off, ...
Summary: I bought my S50 from the Sirius website, and had problems immediately. A concensed list of problems I have experienced: screen locks up, device will not turn on or off, screen says "no signal" while it is, in fact, working. The device seems to generate excessive heat, causing the battery to "swell", and causing the device to shut down. After my SECOND replacement S50, I requested my money back. Sirius declined, but did offer me a $50, low end replacement. The same radio was being offered for free to new customers, so they were not actually offering me anything, in my opinion. Sirius sent me a total of 5 S50s, assuring me each time that the next replacement would be "the one" that would work for me. My advice: Do not buy this product. If you do own one, send it back to sirius now (request that they send you a prepaid return label) and start the process to get to your 5th return. They might actually do something for you at that point. They finally agreed to send me a "new Stiletto 100", but actually sent me a refurbished one. The only thing worse than this product is the support (or lack thereof) that I have recieved from the company in resolving this issue. I have spent well over 10 hours on the phone, being transferred from one department to another... I could go on and on. Trust me: do not buy this piece of garbage.
Great Product I love it!! It has so many capabilities. Small easy to handle good looking
by papillon.belle on October 24, 2007
Pros: Record your favorite songs and play them out side of your car! With a home kit you can play your stored music or your sirius!
Cons: Only 6 hours of battery life. Expensive.
Summary: I bought a refurbished s50 and a home kit and I have had no problems with it. I have been with sirius for a few years no and have never ...
Summary: I bought a refurbished s50 and a home kit and I have had no problems with it. I have been with sirius for a few years no and have never had any problems with them or their products. I love the fact that I can record my favorite songs and listen to them virtually whenever I want. It's small sleek and looks great in my car and home! The only disadvantages I've seen with this unit so far is that it only has 6 hours of battery life so it is not good for long trips outside of your car, ect. It is also expensive but like I said I bought mine as a refurb it looks like it's never been used I saved a ton of money and haven't had a single problem!
by jvred76 on October 22, 2007
Pros: Good Idea
Cons: Hard to update
Summary: I bought this and did the update from sirius and now it turns on then shuts off. I called sirius and they were no help!!! I would advise not to ...
Summary: I bought this and did the update from sirius and now it turns on then shuts off. I called sirius and they were no help!!! I would advise not to buy this!!!!
This Thing is GREAT!
by KENNL on September 17, 2007
Pros: Mp3 playback, Firmware updates, compact device, Graphics, discounted price, Battery life
Cons: Sometimes need to be reset
Summary: This is a great little device I've had for over a year and I just love it! The MP3 player won't win any awards, but where else can ...
Summary: This is a great little device I've had for over a year and I just love it! The MP3 player won't win any awards, but where else can you record songs, sports, talk shows, etc., and then playback at your leisure on a device that is very small and lightweight? Now, I only paid $80.00 for the device, but at twice that price I still think it's worth it. I've owned 3 other Sirius devices and this one tops them all. It also came with every accessory I will need. Just a great product.
Pure junk get a ipod more features.
by mhellings on August 21, 2007
Pros: Small and cool screen
Cons: Hidden activation fee have to upgrade to get cd quality sound, dump ass head gear anntena
Summary: My wife got me this for my birthday without asking first. She thought it would be nice to listen to music channels in the house with out commercials. I had ...
Summary: My wife got me this for my birthday without asking first. She thought it would be nice to listen to music channels in the house with out commercials. I had to turn on the cable tv and tune to 1 of 100 music channels to show her we have that. Then I went to a podcast on her laptop and WIRELESSLY turned the stereo to that podcast (airport extremes). My wife wanted to surprise me with these POS and activated she/me was out 15 bucks after cancelling it. I tried it in my jeep with the top off and kept dropping signal in KANSAS no tunnels or trees. Trying to cancel service was a pain. TALK RADIO WAS ALL LIBERALS, one sort of conservative but it was idiots like liddy and regan who cant get a show on radio station. I listened to Howard stern all he had on was some BIMBO who cares about a bimbo on a radio show its not funny on his TV show. I do like other things on howard just dont care for his porn promoting women exploiting attitude bet he wouldnt like someone talking to his daughter like he does to other women.
SO with that said DONT GET IT. You can do all and more on you IPOD OR ZUNE. I dont see sat radio making it more then 5 years wait for wi fi hot spots and cell phones to really kill it.
by testjason29 on March 18, 2007
Pros: Sleek design
Cons: Poor functionality, terrible Sirius customer service and warranty support
Summary: I had 3 different S50 radios and none of them functioned correctly. They all crashed with a few days of installation...and they all crashed the same way. This radio ...
Summary: I had 3 different S50 radios and none of them functioned correctly. They all crashed with a few days of installation...and they all crashed the same way. This radio locks up and sometime won't turn on or won't turn off. It frequently freezes and requires you to pull the battery out to correct. Also, good luck getting help at the customer service/warranty department. Go for the Sportster 4!
Frustrated S50 owner
by Again? on March 9, 2007
Pros: This divice has great potential when buggs are worked out.
Cons: Electronic issues everywere
Summary: I recieved my S50 for Christmas and fell in love right away. It has everything I wanted in a radio. Then it happend, my radio wouldn't play (after just ...
Summary: I recieved my S50 for Christmas and fell in love right away. It has everything I wanted in a radio. Then it happend, my radio wouldn't play (after just 1 week). I called customer support at Sirius. After 3 attempts at the 3fs(three finger Solute)\ hard reset it was still broken so I exchanged it at Best Buy. That was ok for me at the time thinking I just had a bad radio these things happen right? So I hook up my new S50 and get about 75 songs on it after about a months time, it won't download from the computer and the Wallpaper and Voice Tags are gone, so I call the ever so helpful people at Sirius Tech Support; who by the way don't care about your problem because everyone has the same problem it seems, they have me do another hard reset which by the way erases your songs that you've saved on it. STILL NOTHING! So I took a deep breath and called back now with their best professional attitude they still did absolutely nothing to help me. I guess I will take it back to Best Buy and see what they will do for me but it is a shame that Sirius won't take the initiative to make so many S50 owners happy. Well Sirius this would be a great product IF IT WORKED!! Every S50 owner has been dooped. Your programming is great but this product sucks.
alright for a short time
by trevors30 on January 20, 2007
Pros: nice portability
Cons: bad durability
Summary: for the first three months, it was great in all aspects. Then I had all kinds of connectivity problems. Constantly getting antenna not connected msgs and audio cutting out. then ...
Summary: for the first three months, it was great in all aspects. Then I had all kinds of connectivity problems. Constantly getting antenna not connected msgs and audio cutting out. then the main button on the dock quit working and then just fell off entirely. I'm not very happy with the quality of it in general
- Manufacturer: Directed Electronics Inc.
- Part number: S50-TK1
- Description: The Sirius S50 is an intelligent leap forward in Satellite Radio technology providing integration of both live and time shifted content for portable use, including MP3/WMA support and My SIRIUS Studio PC Software. The simplified user interface has a brilliant color screen, contextual media dial, and voice prompts for safe driving. Sirius S50 is a personalized satellite radio experience both on air and off. The many docking options have a simplified user interface for live content and up to 50 hours of intelligent time shifted playback. The slim portable player connects with the PC for downloading digital audio files from your personal music collection. The latest in Satellite Radio technology combines live reception within the home, car, or office with a portable player, which boasts a full color screen and over 50 hours of content storage. Add your favorite MP3's to recorded exclusive content from Sirius for personalized play lists with the PC Software. When placed in a powered dock with an antenna, the Sirius S50 receives live broadcasts from Sirius Radio and records content for playback in the home, car or when portable.
- Product type Sirius satellite radio tuner / digital player
- Flash memory installed 1 GB
- Color Black
- Depth 0.7 in
- Height 3.9 in
- Width 1.9 in
- Included accessories Belt clip,
Car power adapter,
- Digital storage None
- Addtional features Sirius satellite radio recording capability
Digital Player / Recorder
- Supported digital audio standards MP3,
- CD system type None
- Cassette system type None
- Tuner type Digital Sirius satellite radio tuner
- Station preset qty 30
- Tuning display LCD display
- MD system type None
- Headphones type Binaural Ear-bud
- Connector type 1 x Headphones
Battery / Power
- Battery Rechargeable
- Mfr estimated battery life 6 hour(s)
- Power device type [Feb 24, 2011 from CDS: Power Device] Power adapter
- Manufacturer profile
- Browse Directed Electronics Inc. products on Shopper.com
- Manufacturer:Directed Electronics Inc.
- Phone: 1-800-876-0800