BlackBerry Torch 9850 (Verizon Wireless)
Manufacturer: BlackBerry Part number: Torch9850
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as of 07/25/2014
CNET editors' review
price range: $110.08
- Reviewed by: Nicole Lee
- Reviewed on: 09/13/2011
The good: The RIM BlackBerry Torch 9850's svelte design and sharp screen give it consumer-level appeal. Features like 720p HD video capture, world phone capabilities, and an enhanced operating system are welcome. Call quality is good as well.
The bad: The Torch 9850 suffers from the occasional sluggishness, and there are times when the touch screen isn't as responsive as we would like.
The bottom line: The RIM BlackBerry Torch 9850 for Verizon Wireless is a laudable midrange smartphone, but it faces stiff competition.
it's about time. great for biz and fun. well done rimm!
by bbdiehard on September 19, 2011
Pros: lge crystal clear screen. great size; small but doesnt feel cheap. very responsive and fast with new processor and added ram. exc. virtual keyboard which is better than iphone (imho). the panel menu options are an excellent idea. vzw network. exc web e
Cons: not 4g (a pro and con due to battery drain of 4g), dont have great variety of apps. no hotspot option.
Summary: just upgraded from storm2. what an amazing improvement. i have an iphone(att) and ipad (which i luv) as toys. but i could never get used to the iphone for ...
Summary: just upgraded from storm2. what an amazing improvement. i have an iphone(att) and ipad (which i luv) as toys. but i could never get used to the iphone for everyday use. and I always have sync issues with iphone/ipad and outlook. bb/outlook sync is seamless. torch can make it thru the day with moderate use. however, i carry a spare battery for heavier use/roaming needs. at least i can replace the battery, apple!!Web experience is great with multiple-window option and is super fast. Still haven't needed the spare battery after 2 wks of use... And still lovin the torch.
i had considered trying a 4g bionic. however, the battery drain and lack of world coverage were deal breakers for me.
this gem is faster than my storm and my iphone (att). bb haters need to get a life.
I will have no problem waiting for the next gen bb (qnx). long live rimm!!
Updated on Sep 25, 2011
To carpentertl... Try the mapquest app. It will give you audio turn by turn.
2 out of 3 users found this user opinion helpful.
Not a review. Comment on all reviews
by jimger on December 2, 2011
Pros: It's a BB so you should expect it to be like other Rim phones.
Cons: Not one review commented on the voice quality or how this BB worked as a phone, which CNET said was below par for a BB.
Summary: How does this BB sound and work as a phone???
Summary: How does this BB sound and work as a phone???
1 out of 1 users found this user opinion helpful.
Best Blackberry yet!
by stevenp166 on September 22, 2011
Pros: Very responsive, nice size, great call quality and nice entertainment mixed with the best push email in the business. Fast and added memory. I have no problems with this phone, RIM finally stepped it up!
Cons: None I have experienced so far.........
Summary: Love using this device, easy to use, feels good in your hand. Everything works great I have no problems and I recommend this phone to anyone! Battery gets me through ...
Summary: Love using this device, easy to use, feels good in your hand. Everything works great I have no problems and I recommend this phone to anyone! Battery gets me through the day just fine...........
1 out of 1 users found this user opinion helpful.
Best BlackBerry Touchscreen ever!
by sredd68 on October 7, 2012
Pros: Large crisp screen, very stable OS, customisable, quicker browser, nice phone all around. Coupled with a BlackBerry PlayBook it's a pretty formidable combination.
Cons: Battery life could be better. No 1080p video recording, not 4g, no front facing camera (not a deal breaker as I don't video or take pictures of myself :p), some of my favorite Games not compatible with OS7.
Summary: Very good phone. I wish my phone screen had cracked sooner. I was so comfortable with my previous phone that I had stopped looking for the next great thing and ...
Summary: Very good phone. I wish my phone screen had cracked sooner. I was so comfortable with my previous phone that I had stopped looking for the next great thing and didn't realize that BB had released this phone or OS7. I'm not an app fiend so the lack of apps doesn't bother me, plus whatever I need I can do it online anyway. Otherwise I don't need an app for that. I'm loving this phone and wish it was upgradable to BB10. Love the format factor of this phone, not too big or too small. Big enough to watch a movie but small enough to fit in my jean pockets and not be uncomfortable. It has surprised some former BB users with how good it is.
Terrible. Extra laggy, buttons dont work, dies quickly
by countrygirl123456 on June 1, 2012
Pros: I like the frequent vs all panel
Cons: Pretty much the whole phone. The lag is unbearable, now even my unlock button is being picky. I use my phone for texting and twitter, and the format for texting is broken making it impossible to use.Fb and twitter apps are terrible compared to apple
Summary: Overall, i should have gotten an iphone. yes i have dropped the phone a few times, but no more than ive dropped an ipod or old phones. My unlock button ...
Summary: Overall, i should have gotten an iphone. yes i have dropped the phone a few times, but no more than ive dropped an ipod or old phones. My unlock button and the button on the bottom are laggy, making me hit them for maybe even a minute until my phone actually lights up. the texting app is super glitchy, and the facebook app is terrible, and twitter just seems so out of date even though i have the latest upgrade. not a big caller so i cant tell you much about that. I'd say blackberry is far behind other phones like iphone and androids, so skip this.
Sadly disappointed, wait till bugs are fixed.
by srad1 on January 9, 2012
Pros: If the phone worked, it's pretty nice phone. Good camera, good size, pretty decent internet speed.
Cons: Phone has major known fatal software errors.
Summary: I originally owned a blackberry curve and decided to be a loyal customer and purchase the new torch. I read the decent reviews online from CNET and decided with the ...
Summary: I originally owned a blackberry curve and decided to be a loyal customer and purchase the new torch. I read the decent reviews online from CNET and decided with the sale price and good reviews I would buy this phone for myself and my husband. About a month after owning the phone, I set it on the charger Christmas night to find it the next morning DEAD, with a strange terminator-red blinking light. Next day took the phone into the Verizon store, where they also tried to charge it and came back 15 mins. later explaining that these new blackberry torch phones have a fatal software error that causes the phone to die to never be turned on again. This is a KNOWN error. Sales rep. ordered a refurbished phone to be delivered within 48 hrs. 2 weeks later, my husband's phone has the same fatal error, without his phone's battery completely draining. Again, we went into the Verizon store. I asked if we could exchange/return the phones with no luck since the problems occurred after the 14 day period. I asked if Verizon could replace the phone in-shop, they said no. I asked Verizon why would they be selling a phone with a known defect, and the sales rep. this time said he personally would never recommend this phone to anybody. To say the least, I feel ripped off twice from RIM and Verizon. DO NOT BUY THIS PHONE!!!!!Update Jan 25, 2011: I am waiting for my third replacement Blackberry Torch now. The latest phone has a hardware problem and will not connect to the internet :(
Updated on Jan 25, 2012
Great! Stylish, Functional Alternative to iPhone/DROID
by CNETRobb on December 15, 2011
Pros: Sleek & curvy!
TONS of improvements in OS 7-phone, email, text, calendar INTEGRATION!
Excellent signal & voice quality
Better app store functionality
Nifty compass hardware/softwa
Cons: 3G vs. 4G
Verizon's limitation of talk or browse web, but not both at the same time
Limited speaker phone volume
Summary: Just as RIM is sliding into single digit shares, they introduce arguably the best touch-only smart phone to date, one that actually competes very well with iPhone and best Androids ...
Summary: Just as RIM is sliding into single digit shares, they introduce arguably the best touch-only smart phone to date, one that actually competes very well with iPhone and best Androids in terms of both STYLE (Subtle curves and pleasing textures abound, super thin) and Functionality (nobody INTEGRATES voice, email, text and calendar as well as BB, especially with OS 7 and all it's cool new features).
Add in a fully functional browser (finally) and the speed of the new processor, and you get one very nice smart phone that can more than hold it's own against the new market leaders.
In terms of Apps, you get far fewer, but still PLENTY of high quality options that cover my needs: e.g., Kindle, Rhapsody, PodTrapper, VZ Navigator + BING, Google Mobile, BB + Google Maps, and full range of social media.
So, finally a great modern smart phone from RIM, and I'm just sad thinking how few people will consider the Torch and it's great combination of outstanding style + superior communication/organization experience, having already written off BlackBerry.
My hope is that RIM will build on the Style+Functionality success of the Torch 9850 and stop their slide in the market. Come on guys! You have a unique combination of benefits vs. the market leaders, and finally the OS and Style to compete, so go! Don't force us to join the iPhone Drones with their crappy voice quality and slavish devotion to Apple's rigid world view, or the wild wild (and unsophisticated) west that is Android right now!
Keep giving us a sane but fun alternative that actually works better! Make it easier for folks to create or port quality apps! Keep the focus on quality! Create even sleeker integration among core communication/organization capabilities. Beef up support for streaming media. And maybe, just maybe, we'll continue to have unique and useful alternatives like the Torch.
by MissW122 on December 12, 2011
Pros: IPhone or Droid "like". If you are a loyal Blackberry customer....you were excited about this phone being released.
Cons: I have had 3 BRAND NEW phones in 3 months. The first two phones were replaced the FIRST DAY OUT OF THE BOX!!! The third phone completely shut down after 88 days. Wouldn't turn on. Verizon confirmed this was yet a third DEFECTIVE phone.
Summary: Having been a loyal blackberry customer for many years, I was so excited to hear that they were coming out with a newer, updated, almost I-phone like touchscreen. I pre-ordered ...
Summary: Having been a loyal blackberry customer for many years, I was so excited to hear that they were coming out with a newer, updated, almost I-phone like touchscreen. I pre-ordered it 2 weeks before it even came out! I guess that was my first mistake...I probably should have waited to see what people said after it was out for a while. Here is my horrific experience with this phone:And FYI all three phones were confirmed to be defective brand new. Phone number 1 = operating system was not installed fully/properly. Phone number 2 = Keys were broken out of box. Phone number 3 = defective due to the same problem others have been reporting to verizon...the phone turns off and only flashes a red light never to be turned on again. Others have reviewed the same problem on verizonwireless.com.
My preordered phone came to my home on the opening day date! Yay! I brought the phone to the Verizon headquarters to have them set me up. They got my phone all transferred and I was on my way. About an hour into having the phone I noticed the programs weren't working and most applications weren't opening up. I then brought the phone back to the headquarters store and they promptly exchanged me with a new phone. An hour later, I was walking out of the store happy as a pig in you know what. As soon as I got to my truck IN THE PARKING LOT I noticed the buttons were not working. I played around with it to make sure I was not crazy. I wasn't. I brought the phone in 5 minutes after I had walked out and customer service could NOT believe it! They felt so bad for me. I toyed around with the idea of just going with a completely new phone (Driod, Iphone) and decided to give it ONE MORE TRY since I had 14 days STILL to change my mind. Another 30 minutes later I walked out again and had a new phone (the third one) and was happy again.
That was 88 days ago. Today I woke up and the phone just completely would not turn on. I was so angry. The battery was not dead it was completely fine the night before. I proceeded to call customer service who said I would have to take it back to the store I got it from. The store said all they could do was replace it with the same exact phone (new...which was nice since usually they make you get a refurbished one). The problem is I didn't want a NEW TORCH. It sucks. It is garbage. This is coming from a LOYAL blackberry customer. I had the old curve, the new curve, the bold, etc. This is garbage and definitely the END of RIM.
So now I am out the $130 I paid to "upgrade" and I am stuck with a CERTIFIED PRE-OWNED Droid Incredible 2. This wouldn't be a problem except for the fact that I paid $130 88 days ago to have a USED phone.
I heard great things about all of the Droid products so I am excited for the switch (I am not quite ready for the Iphone....must....not....give....in).
Wish me luck, but please....do NOT bother getting this phone. Blackberry is going down the tube. It's a sad day for me. Goodbye Blackberry.
Updated on Dec 12, 2011
What a smart PHONE ought to be.
by apx2fly on September 30, 2011
Pros: Usability, snappy performance, customized setup, size and looks, battery life
Cons: Still quirky, no 4G
Summary: I am simply baffled by all the negative reviews this terrific phone gets. After years of struggling with Storms (1 and 2), the Torch addresses just about everything deficient there, ...
Summary: I am simply baffled by all the negative reviews this terrific phone gets. After years of struggling with Storms (1 and 2), the Torch addresses just about everything deficient there, and brings smile after smile with SO much more. Not knowing the Torch was on its way, I tried to live with a couple Androids including the new, super-fast Bionic, but they feel so disjointed for everyday use, and I couldn't wait to return both.
This Black&blueberry on the other hand is so intuitive, elegant and fast in handling communications, which to me, is what a phone is for. As a bonus, it overcomes the Storm's dysfunction in working the web, and unlike the larger Droids or iPhone, is truly a pocket-sized device.
Everyday I discover new usability to love about this phone, particularly the little touchpad that adds a new functional dimension to touchscreen use. The Torch is still a quirky BB, but hopefully the inevitable soft/firmware updates will help.
Thank you RIM for creating this refreshingly different and usable, mostly smart phone.
Poor battery takes away from great Blackberry!
by Agentdave33 on September 22, 2011
Pros: Screen is great, really like the touch features, new OS 7 is so much better. Been waiting for a long time for these features!
Cons: Battery life sucks! Some apps aren't available yet that were on old Curve. Big fingers will have problems with holding vertically to type on small keyboard.
Summary: Good for blackberry...as long as you have a charger nearby.
Summary: Good for blackberry...as long as you have a charger nearby.
- Manufacturer: BlackBerry
- Part number: Torch9850
- Description: A spectacular 3.7" touch screen is the largest on a BlackBerry smartphone yet. It boasts millions of colors for a stunning viewing experience, and provides a smooth, accurate and fast typing experience. A 1.2GHz processor powers BlackBerry Torch 9850 smartphones, seamlessly integrating with BlackBerry 7 OS. So you can game, surf, socialize or watch videos with smoother multitasking and navigation.
- Packaged Quantity 1
- Product Type Smartphone
- Form Factor Touch
- Phone Design PDA
- Integrated Components GPS receiver,
- Width 2.44 in
- Depth 0.57 in
- Height 4.37 in
- Weight 4.8 oz
- SAR Value 0.66 W/kg (body) / 0.90 W/kg (head)
- Technology CDMA2000 1X / GSM / WCDMA (UMTS)
- Band WCDMA (UMTS) / GSM 850/900/1800/1900 / CDMA2000 1X 1900/800
- Mobile Broadband Generation 3G
- Service Provider Verizon Wireless
- Operating System BlackBerry 7 OS
- Application Software Wikitude,
DataViz Documents To Go
- Input Device(s) Touch sensitive screen
- Phone Navigation Buttons Optical trackpad
Messaging & Internet
- Cellular Messaging Services MMS,
- Instant Messaging Services Yahoo! Messenger,
AOL Instant Messenger Service (AIM),
Windows Live Messenger (MSN Messenger)
- Supported Social Networks and Blogs Yes
- Messaging & Data Features Microsoft PowerPoint support,
Microsoft Excel support,
Microsoft Word support
- Mobile Services BlackBerry App World,
- Data Transmission GPRS,
- Wireless Interface IEEE 802.11b/g/n
- WLAN Security WPA,
- Bluetooth Profiles Serial Port Profile (SPP),
Hands Free Profile (HFP),
Headset Profile (HSP),
Dial-up Networking Profile (DUN),
Phonebook Access Profile (PBAP),
Advanced Audio Distribution Profile (A2DP),
Audio/Video Remote Control Profile (AVRCP)
- Communication Features Internet browser,
Mobile Email client
- Phone Functions Voice control,
- Polyphonic Ringer Yes
- Sensors Proximity sensor,
- Additional Features E-911 compliant,
Software updates FOTA (Firmware Over The Air),
- Personal Information Management Synchronization with PC,
- Supported Digital Audio Standards M4A,
- Supported Digital Video Standards MPEG-4,
- Type QC8655
- Clock Speed 1.2 GHz
- RAM 768 MB
- Bult-in Memory 4 GB
- Supported Flash Memory Cards microSDHC - up to 32 GB
- Sensor Resolution 5 megapixels
- Focus Adjustment Automatic
- Digital Zoom 4
- Camera Light Source LED light
- Video Recorder Resolutions 1280 x 720 (720p)
- Features Video recording,
- GPS Navigation A-GPS receiver - Simultaneous GPS (S-GPS)
- Navigation Software & Services VZ Navigator,
- Type LCD display - Color
- Technology TFT Transmissive
- Diagonal Size 3.7 in
- Display Resolution 800 x 480 pixels
- Color Depth 24-bit (16.7 million colors)
- Multi-language Menu Yes
- Display Languages English,
- Connector Type Headset jack,
- Technology Lithium ion
- Capacity 1230 mAh
- Run Time Details Talk ( CDMA ) - up to 408 min,
Standby - up to 321 hour(s)
- Compliant Standards HAC(Hearing Aid Compatible)
- Included Accessories Power adapter , Power adapter,
- Also Included microSDHC - 16 GB
- Min Operating Temperature 32 °F
- Max Operating Temperature 95 °F