HTC Touch Diamond
Manufacturer: HTC Part number: Diamond
- More product information:
- Editors' review
- User reviews
- Product series
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- Bottom Line:
- The HTC Touch Diamond offers much in the way of sex appeal and flash, and it's certainly got a formidable feature set. However, we hope HTC resolves some of the performance issues we experienced before the smartphone is released in the States.
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CNET editors' review
price range: $169.99
- Reviewed by: Bonnie Cha
- Reviewed on: 06/27/2008
The good: The HTC Touch Diamond has a cool 3D interface and a beautiful touch screen. The Windows Mobile 6.1 smartphone also offers Wi-Fi, Bluetooth, GPS, and a 3.2-megapixel camera.
The bad: The Touch Diamond is sluggish and call quality is subpar. The TouchFLO interface has a bit of a learning curve, and there's no expansion slot.
The bottom line: The HTC Touch Diamond offers much in the way of sex appeal and flash, and it's certainly got a formidable feature set. However, we hope HTC resolves some of the performance issues we experienced before the smartphone is released in the States.
Stylish, sexy phone bloating with features, HTC's bugfixing resolved most issues so far
by 7dee on July 14, 2008
Pros: Awesome VGA touchscreen, all the connectivity I desired, good and fast call functionality especially for a touch phone
Cons: Earlier versions had some issues, needs some prerequisite knowledge in order to get decent battery life
Summary: I used to own a Blackberry Pearl and was looking for a new phone, which for me, had to be able to deliver all the great functionality of a Blackberry ...
Summary: I used to own a Blackberry Pearl and was looking for a new phone, which for me, had to be able to deliver all the great functionality of a Blackberry and add in some connectivity options that I really missed in the Pearl. Usable software, excellent connectivity, small form factor and good looks are my main demands in a phone and basically the Diamond was, for me, the perfect blend between the main selling points of both the IPhone and Blackberry models, the two phones I was trying to decide between before running into this gem.
My main reason for writing this review is commenting on CNet's review. First off, performance, as this has been a main issue on most 'reviews' (quotes used because most reviews out at the moment are based on early, non-final and certainly not the latest versions).
HTC has made new ROMs available which greatly improve the speed of the device, it is very stable now, consumes less battery and the whole interface has become very responsive. HTC is still working on more vital updates, so it can only become even better. In the meantime, using XDA forums as good source for tweaks, I have been able to manually tweak the phone to be absolutely perfect for me, but, since this is not factory default, it is the only thing that prevents me from giving it a 10.
Call quality was about the first thing I asked the people I called, since I read this review prior to buying the device. Nobody could confirm what CNet said, I sounded fine, like with any other phone with decent call quality. It may be that the software for the mic had to be tweaked as the microphone is inside the phone, preventing wind blowing into the microphone which is very useful for me as I use the phone outside a lot.
Back to software. TouchFLO3D is very, very nice. It gives the whole phone a visual appeal which is hardly bested by any phone, and while being subjective to taste, once you get used to it switching between applications and functionality is extremely fast. The horizontal selection menu allows me to choose apps in a second, which is good, especially when you have a software platform that allows just about any 3rd part application that you can dream of.
Opera 9.5... amazing! It looks good, it runs very fast (3G does work like a charm here in Europe) and compares best to the Iphone's Safari (or even beats it in several areas, as stated by some tech sites).
Call functionality, people hardly mention this but it is of course the most important aspect of a phone. I want to be calling somebody 5 seconds after taking the phone out of my pocket. Fortunatly, huge contact lists are easy to manage and very accessible, making this an absolute plus. Integration with tasks, calendar events, address books and other management software confirm that I made a good decision in choosing this phone to replace the Blackberry's functionality.
Multimedia and connectivity is more than I could want. Wi-fi, GPS & AGPS (working perfectly with Google Maps, TomTom, Route66, etc), 3.5G, Bluetooth 2.0 with many features make it into a phone that just connects with anything.
As far as battery life goes, it is not spectacular. My first day of playing around with it a LOT (remember to charge the battery BEFORE using the phone to maximize its endurance, and always discharge the phone completely the first few recharges) resulted in half a day of battery life, while right now, with not having everything turned on by default (bluetooth and wireless only when needed) I get over 2 days with quite heavy usage (gps and calling quite a bit), so it's certainly not bad anymore.
So, to round it up, a very practical, very good looking phone that really allows you to do whatever you want to do with it. HTC is doing a good job in fixing the few remaining, minor issues with it, and chances are good that if you buy the phone right now, most of the latest and most important fixes are already there, as was the case with mine. Thank you for reading.
19 out of 21 users found this user opinion helpful.
Looks Great, Needs Work
by Dave_2112 on August 20, 2008
Pros: very sleek, easy to use
Cons: slow, memory problems, web surfing terrible
Summary: I've had my CDMA Touch Diamond for 5 days now. I've had to power it off and reset it at least once each day. The phone function works ...
Summary: I've had my CDMA Touch Diamond for 5 days now. I've had to power it off and reset it at least once each day. The phone function works fine, as does the e-mail. However, when I try to surf the web the phone either freezes or the web browser (Opera) just shuts itself down and the phone calls whoever is last on my recent calls list (very annoying). Sometimes the web browser starts up fine but when I tilt the screen to view it in wide mode, the browser automatically shuts itself off.I have returned the phone. The constant freezing and re-booting was just too much grief for me. I was really excited about this phone but overall it was a letdown.
Other times I think the phone is frozen but it's just taking a long time to do something (like open my contacts list or start the camera). When I received an e-mail with a link to a webpage, I clicked on it and a box came up saying there was not enough memory to perform the function and that I must close my e-mail program. I closed it and the web browser started.
For phoning, texting, and e-mailing, this is a good phone. But if you intend to use the internet, this phone isn't for you.
Updated on Sep 25, 2008
6 out of 6 users found this user opinion helpful.
A well designed phone with good performance
by randalllewis on July 1, 2008
Pros: Apperance, rich feature package
Cons: No US 3G version (yet)
Summary: First, my experience with the Touch Diamond as a phone was vastly different than the Cnet reviewer. I have had international calls as well as local that are clear and ...
Summary: First, my experience with the Touch Diamond as a phone was vastly different than the Cnet reviewer. I have had international calls as well as local that are clear and distortion free here in the Puget Sound area. Problems that Cnet had are undoubtedly a result that the current phone is a non-US version and uses only part of the ATT spectrum in this country. I have noticed I don't get as many bars on the Diamond as I have seen with 3G ATT phones, but call quality has been fine.
Second, this is just one cool phone. It looks great and even non-tech oriented people want to see it when I use it. It is also cool because of the full feature package it has. There is a lot of stuff packed into this small device. It was designed to be used with one hand, and that is certainly how I've been able to use it so far.
The Touch Flo interface on earlier HTC phones was sort of like a frosting- just a coating on the surface of Windows Mobile. Touch Flo 3D is far more intergrated into the device. It is possible to use the phone for long periods without ever seeing the standard WM interface.
What Cnet and others have chosen to call lag is to me more an indication that the user interface is faster than the processor. It is possible to slide the home screen icons so rapidly that it takes a second or two once you stop for the requested program to open. This may annoy some users but it isn't unique to the Diamond. I frequently dial my office phone faster than it can handle. Sometimes humans move faster than machines.
A special note of thanks to HTC is needed for inclusion of the Opera browser. This program, which is the default, gives a much richer web experience than IE.
Is the Diamond perfect? No. Long lists that you can scroll through: contacts, programs, weather locations can only be scrolled in one direction: A to Z. Being able to go either way would make it much faster to find weather locales, for example, or a contact beginning with Z. You can rapidly scoll through these lists with finger flicks or the navigation button, but being able to move both directions through a long list would reduce time and frustration. Also, a standard headphone jack would be preferable. That is about it.
I have European/Asian version of the phone and use Wifi for my net surfing. I will certainly purchase the promised US version so I can enjoy 3G speeds.
5 out of 5 users found this user opinion helpful.
WORST PHONE EVER! DON'T BUY IT ! RETURNING IT TODAY!
by tc282 on December 1, 2008
Pros: Looks cool and has a great camera (if you can figure out how to get to it). I carried the 755p trio for 18 months prior to this device.
Cons: 1. Battery is woofully inadaquet. 2. It is VERY sluggish. 3. It isn't intuitive AT ALL. 4. TOO complicated doing simple tasks. 5. it beeps and chimes all the time (calendar) and I can't figure out how to turn it off. more on the bottom line
Summary: For starters, it was hard to find the actual phone on this ?phone?. Every program you open stays open (hidden) and it burns both memory and battery. When you "X" ...
Summary: For starters, it was hard to find the actual phone on this ?phone?. Every program you open stays open (hidden) and it burns both memory and battery. When you "X" a program, it doesn't close it, just makes it go away. The program remains open until you go into a "hidden" screen to properly close it. The phone is ALWAYS getting turned on in my pocket. I find myself trying to navigate it and the wrong program opens. The contour of the key board doesn't give your fingers enough feedback to tell the keys apart. Using the touch screen to locate your contacts is cumbersome and tiny. Navigating the touch screen in mail is WAY too sensitive. When trying to slide up or down, a pop-up menu will continue to appear with a menu of options when all I want is to scroll.
Navigating the web is great on this phone. However, you can?t adjust the zoom very well. It is tiny and larger with no in-between.
The screen should be larger. Everything is cramped in a too small area. It makes it difficult to navigate through programs.
Bottom line - If you: 1. Don't care about money 2. You don't want to use your phone after 5pm (battery is dead) and 3. You love to be frustrated, this is the phone for you. If there is someone that you don't like and have to buy a Christmas present for, buy them this phone.
6 out of 8 users found this user opinion helpful.
Much faster after software update, has everything!
by Blue_straggler on September 8, 2008
Pros: The HTC Diamond is a remarkably complete smartphone, with all the
features I could think of. After software update (ROM update of 31/7/2008, AFTER
your reviews) the phone performance has greatly improved.
Cons: The stylo is still a pain, and I dislike MS drop-down menus. Also, it lacks shortcut-buttons, for instance to connect to wi-fi (the Treo Pro has that) , which
would bypass the cumbersome drop-down menus.
Summary: This is an excellent phone, way ahead of the pack, and vastly superior to the much.-touted iPhone. A fair part of my enthusiasm is due to the release of ...
Summary: This is an excellent phone, way ahead of the pack, and vastly superior to the much.-touted iPhone. A fair part of my enthusiasm is due to the release of the new
ROM software (which for me in Europe came as an Internet download, but most
of you folks will likely get it from the outset); this update removed completely
the phone sluggishness (slow? NO way Josè) . Also, i suspect call quality may
depend on operator: in Europe (and I visited all major countries in the last two
months, i.e. since I bought the phone) there is no trace of such poor performance
as related by your reviewers.
One can hardly be completely satisfied with a Windows OS, of course; still, the
phone operates through 2-3.5G connections, has wi-fi, bluetooth, GPS,
connection to a fast GPS location system, Google Maps, Opera browser
(thank God for sparing me the humiliation of using IE),; I would have found
it useful to have a short-cut button to link to a wi-fi connection (like the
treo Pro has), and it would be nice to have Skype already downloaded on the
system (but that surely would be asking too much, wouldn't it?) ; also, it is
disgraceful that the MS OS does not come with a version of Active Sync that
works on Linux systems too, but then again I might be now asking too much.
In short, the very best phone I set my eyes on so far, while waiting for the HTC dream, of course.
4 out of 5 users found this user opinion helpful.
The stupidest "smart" phone
by eklektro on February 23, 2009
Pros: Rev A connectivity with Sprint
Cons: Bogus battery life, VERY weak (unusable) speakerphone! There are MANY bugs with the user interface, some of which won't allow you to answer calls, and others which mess with user settings, keyboard preferences, etc. The worst phone i've ever owned.
Summary: The slick look of the phone and the fast Rev A connectivity are STILL not worth dealing with its many shortcoming and bugs with the user interface. I wish i ...
Summary: The slick look of the phone and the fast Rev A connectivity are STILL not worth dealing with its many shortcoming and bugs with the user interface. I wish i never bought this phone, and wasted my time trying to work with it! And i hope that my review will save other people the hassle involved in owning a Touch Diamond!
3 out of 3 users found this user opinion helpful.
A practical phone with sexy looks that could've used more time in development for greater software
by abdoismx on July 17, 2008
Pros: Stylish, nice interface, 3.5G/WiFi b-g/Bluetooth/Plane Mode. Comes with pre-loaded useful programs
Cons: Camera features could've been better done. The HTC shell doesn't fully cover the windows mobile interface. I found it a bit slow at times
Summary: It is clear that HTC rushed in the development of their Diamond to compete directly with the iPhone v2.0 announcement ... You can see it through the many cool features ...
Summary: It is clear that HTC rushed in the development of their Diamond to compete directly with the iPhone v2.0 announcement ... You can see it through the many cool features and the tiniest details they added but still need further development for better performance. The phone is stable though. It include radio, a youtube app, latest opera browser, GPS app, G-sensor, accelerometer, nice and origianl cover flow concept when viewing images or music . Basically, it really pushes Windows Mobile to its limits. HTC had announced the Diamond officially in my country, two months later after the announcement with still no accessories can be found in stores.
3 out of 4 users found this user opinion helpful.
WORST SMART PHONE SO FAR
by mempey on March 27, 2009
Pros: About the only positive I can give this phone is the capabilities and programs it is supposed to have.
Cons: The phone is continually freezing, it is the furthest thing I have ever seen for User friendly Smart Phones ( I personally have had 7 smart phones before this one). Memory Failures, Bad sound quality if you use it to your ear.
Summary: Simply put this is the worse smart phone I have ever had the displeasure of trying. From personal research I have found that ONE of many common problems with this ...
Summary: Simply put this is the worse smart phone I have ever had the displeasure of trying. From personal research I have found that ONE of many common problems with this phone is a memory failure. If you try and hold it to your ear like a phone the sound is terrible. The phone constantly freezes up. Hyperlinks almost never work properly. It does not have a memory card (SD Slot) for extra storage either.
This phone has potential but simply put HTC released it way to early and there is still way to many problems with it. The one I have now is my 3rd in 7 weeks as they keep breaking down. First was a hardware failure of some sort and it would no longer turn on. Second was a critical memory failure and it would not save anything, the third one being replaced is because it has locked up in the password screen and it will not power off or anything now.
I would recommend walking by the Touch Diamond or Touch Pro right now, but also let you know to realize that these models have the potential to be great in a year or 2 when HTC sorts out their array of problems.
2 out of 2 users found this user opinion helpful.
Good phone, but battery life is horrible
by Joe Ch. on March 20, 2009
Pros: Great looking phone, some great features. As many features as my friend's iPhone. Call quality is at least as good as my last phone (Motorola KRAZR).
Cons: Horrible battery life. Not very intuitive menus...typical Microsoft OS.
Summary: I really like this phone, but I'm a gadget junkie. Not sure of any features I would ever need that this phone doesn't have. Battery life sucks, though. ...
Summary: I really like this phone, but I'm a gadget junkie. Not sure of any features I would ever need that this phone doesn't have. Battery life sucks, though. Badly.
2 out of 2 users found this user opinion helpful.
Very, VERY bad phone
by twarr1 on March 4, 2009
Pros: Not a lot of good to say about this phone; it's pretty and, um, that's it.
Cons: Everything else
Summary: The user interface is so convoluted and non-intuitive it almost seems like there is artificial intelligence at work trying to make you throw the phone at the nearest hard surface. ...
Summary: The user interface is so convoluted and non-intuitive it almost seems like there is artificial intelligence at work trying to make you throw the phone at the nearest hard surface. The touch screen works less than half the time, even with the stylus. The screen flow is unpredictable and almost always not the most logical. For example, when adding a new contact, you are asked to type in an existing contact. If the number is for an entirely new name, the thread just stops and you must start from scratch. What's the point?
If you use the phone for more than a very calls per day, plan on charging it at least twice per day. This will get worse, no doubt, as the battery ages. No use in trying to conserve power because at any given time there are always unwanted programs running in the background draining the battery. Charge time in my experience is 2-3 hours.
I did give this phone one star because it does make phone calls, as a matter of fact, many times it calls a random number on it's own. Also, I should point out, my experiences are based on keeping the phone on my desk. I haven't dared trying to put it in a pocket or anything radical like that.
Don't be fooled by the reviews talking about how "sexy" or "cool" this phone is, in reality it is worse than utterly useless. Also, don't hope for a software upgrade "fix". This phone is beyond repair.
2 out of 2 users found this user opinion helpful.
- Manufacturer: HTC
- Part number: Diamond
- Description: Re-defining the perception of advanced mobile phones, the HTC Touch Diamond signals a giant leap forward in combining hi-tech prowess with intuitive usability and exhilarating design. Featuring a sharp 2.8-inch touch screen housed within a stunning formation of brushed steel and flawless faceted edges, the HTC Touch Diamond is as beautiful to behold as it is to use. With HTC's vibrant touch-responsive user interface, TouchFLO 3D, and ultra-fast HSDPA internet connectivity, the HTC Touch Diamond offers a rich online experience to rival a notebook computer, allowing you to interact with Google, YouTube, and Wikipedia as freely as you would with a broadband connection. Your contacts, favorite music, videos and photos are no longer an uninspired line of text. With TouchFLO 3D, album artwork, video stills and snapshots of your friends' and family's faces are brought to life for you to interact, play and launch at your fingertips. A 3.2 megapixel auto-focus camera will help you capture the perfect moment in style and with a massive 4GB of internal storage you can keep all the files you need. The integrated ultra-sensitive GPS will help you find your destination as quickly and efficiently as a dedicated satellite navigation unit. Style and substance in a phone are no longer mutually exclusive. The HTC Touch Diamond has arrived.
- Packaged Quantity 1
- Product Type Smartphone
- Form Factor Touch
- Integrated Components GPS receiver,
- Width 2 in
- Depth 0.4 in
- Height 4 in
- Weight 3.9 oz
- Body Color Black
- Technology WCDMA (UMTS) / GSM
- Band WCDMA (UMTS) / GSM 900/1800/1900
- Mobile Broadband Generation 3G
- Service Provider Not specified
- Operating System Microsoft Windows Mobile 6.1 Professional
- Input Device(s) Touch sensitive screen
- Phone Navigation Buttons Navigation button
Messaging & Internet
- Cellular Messaging Services SMS,
- Data Transmission HSDPA,
- Wireless Interface IEEE 802.11b/g,
Bluetooth 2.0 EDR
- Communication Features Mobile Email client
- Additional Features TouchFLO 3D touch-screen
- Supported Digital Audio Standards MP3,
- Type QUALCOMM MSM7201A
- Clock Speed 528 MHz
- RAM 192 MB - DDR SDRAM
- ROM 256 MB - Flash
- Bult-in Memory 4 GB
- User Memory 4 GB
- Sensor Resolution 3.2 megapixels
- Focus Adjustment Automatic
- GPS Navigation GPS receiver
- Type LCD display
- Technology TFT
- Diagonal Size 2.8 in
- Display Resolution 640 x 480 pixels
- Connector Type Data port - 11 pin HTC ExtUSB
- Technology Lithium ion
- Capacity 900 mAh
- Run Time Details Talk - up to 330 min,
Standby - up to 396 hour(s)
- Included Accessories Power adapter , Stereo headset,
- Also Included 4 GB
Up to 300 min,
With digital camera,
Specs: Not specified,
WCDMA (UMTS) / GSM,
Up to 330 min (GSM),
Up to 270 min (WCDMA),
Up to 145 min (Video call),
Specs: Sprint PCS,
Up to 252 min,
With digital camera / digital player,