Palm Treo Pro (Sprint)
Manufacturer: Palm Part number: TREOPROBLKSPT
- More product information:
- Editors' review
- User reviews
- Specifications
- Manufacturer info
- Bottom Line:
- The Palm Treo Pro for Sprint offers plenty of features and satisfactory performance, but the carrier's business customers will get a better user experience from the HTC Touch Pro.
Read more
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CNET editors' review
Palm Treo Pro (Sprint) price range: $86.95
- Reviewed by: Bonnie Cha
- Reviewed on: 03/10/2009
- Released on: 03/15/2009
The good: The Palm Treo Pro features a sleek design that combines a full QWERTY keyboard and touch screen. The smartphone ships with Internet Explorer 6 and offers full connectivity options, including EV-DO Rev. A support and GPS.
The bad: The Treo Pro's QWERTY keyboard is cramped, and we wish the screen was slightly bigger. The smartphone can occasionally be sluggish. Though IE Mobile 6 brings some improvements, it's still cumbersome compared with some other mobile browsers.
The bottom line: The Palm Treo Pro for Sprint offers plenty of features and satisfactory performance, but the carrier's business customers will get a better user experience from the HTC Touch Pro.
User reviews
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I love my new Treo Pro
by yaoon on March 12, 2009
Pros: Hardware switch to silent mode
Cons: It's glossy, and black, but also very smooth. At times feels very slippery, and opening the case to get to the battery can be a pain.
Summary: I love my new Treo Pro. I have been using it for about 2 weeks and already plan to hold on to it for the long haul. Little, history, I ...
Summary: I love my new Treo Pro. I have been using it for about 2 weeks and already plan to hold on to it for the long haul. Little, history, I have had the Origional Treo, 200, 600, and 650. This is the best of them all. I swtiched two windows mobile 2 years ago because... well the PALM OS is dead in my book. That aside, I really missed the treo. I think palm gets how to build a nice device.
Keyboard: Works great. I find for a thumb keyboard and now with some experience I can fly with it. Personally, I love the thumb keyboard. Perfect for one handed operation with little compromise.
Thin: This thing fits very nicely into the pocket and the screen guard is excellent. I dont even know I have it with me and I never accidently Dial anyone. It fits in the hand wonderfully.
Buttons.. Some devices are going away from having so many buttons. However I like the ability to launch frequent programs. The Pro is great at letting you customize. (You have many hardware buttons and some of them can also be configured to have an Option + Hardware button application bound to them)
Also, you have hardware button access to volume control and wifi.
GPS: Works great. I installed and worked right away.
Power: this device is not a power pig. With normal use I get a good run off it. Mind you, I use applications on it all day along and SMS extensively.
Camera: I havent used it. Frankly, it doesnt matter how many mega pixels any phone has, it still just a phone camera. Quality is never that good. But it is good enough for those fun quick shots.
Dislikes: well, the screen is a standard windows mobile device screen. I was hoping for a new device, especially manufactured by HTC it would have a bit more kick to it. However, its very functional and does what I want. One thing I love is how they built into the keyboard access to the brightness control. This is something all devices should have. Its really hard to increase the brightness if you can read the screen. No problem with the treo.
The ALT key on the keyboard allows you to access characters not on the keyboard, including accented letters for various languages. What I dont like is that its a little window that shows up with about 8 characters show and you scroll to see more. Well there are a lot of characters, it would be better if they just filled the screen so you can quickly find the special character you want.
Windows Mobile Phone Dialer stinks! This is true in my opinion for any windows mobile device. Its a phone, but you have to navigate often 2 to 3 screens deep just to get a phone number. For example, you start typing someones name and the dialer appears. It instantly starts searching for a name. Great! When you select a name by pressing enter, it pulls up their contact screen. (HUH???) yes, you now get to see more info about them. I just want to DIAL the phone number. Long story short, for simple dialing its more complicated than it needs to be. Second, the Windows Mobile phone dialer always seems unresponsive and slow. Its a phone... but the phone is slow. it makes no sense. This is not a critisim against the treo, but if this your first Windows Mobile device you will be a bit disappointed with this.
My Final gripe is that it uses the Micro USB Cable. I dont know why. All I can say is that about 90% of my small electronic gizmos use Mini usb and now I have a new cable standard to deal with. I am sure there is some value to it, but I dont see it. Yes, the connector is smaller, but the cable is still just as thick and just as long. So why I need a thinner (by maybe a few hair widths) I dont know.
I buy Unlocked version from $450 here http://astore.amazon.com/fivestaritems-20/detail/B001E96PK0
If you made it this far, thanks for reading.9 out of 11 users found this user opinion helpful.
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Liking so far. Coming from longtime Palm OS user.
by newgear on March 20, 2009
Pros: Excellent GPS, 3.5 headjack, Stereo BT, responsive, sleek
Cons: Needed to grow nails out to type on keyboard efficiently. 2mp camera. Slippery.
Summary: Overall great phone, coming from using many of the previous palm os treos & pda's. Fits great in the hand, I would reccomend a skin for better grip though. ...
Summary: Overall great phone, coming from using many of the previous palm os treos & pda's. Fits great in the hand, I would reccomend a skin for better grip though. Plenty of dedicated buttons for shortcuts. Wish the shortcut feature using the letter keys were included like on the Palm OS. Using my whole thumb to type was not an option and I consider my hands as average size. I had to grow out my nails to assist typing with the smaller gel keys. So far, it's been very stable, no crashes yet. I was certain at least one every other day with my old 755. Internet is fast 3G or WiFi. Battery door is tricky to get off, but how often do you remove batteries and/or cards. The GPS is the greatest. Compared it to my TomTom and it fared very well. Voice prompts need to be louder. Found satelites fast and adjusted quickly to wrong turns. Google maps works well also. Camera is not that greatest, but that's not important to me. Video was great, handles YouTube smoothly.To close, this is a very nice phone for business users who are looking for a pocket friendly, full physical keyboard, stable, quick and great looking phone.
4 out of 5 users found this user opinion helpful.
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How FRUSTRATING
by mmcoffman on July 16, 2009
Pros: It has a few . . . it's speaker is nice, it has menus similar to previous palms so if you've had one before it makes it an easy switch
Cons: Okay . . .too many to list, the big one is the Sync option!
Summary: Okay, my Treo 850 was a GREAT phone until Sprint upgraded their GPS and Sprint TV, then neither worked with the only 8 month old phone. So, Sprint upgraded me ...
Summary: Okay, my Treo 850 was a GREAT phone until Sprint upgraded their GPS and Sprint TV, then neither worked with the only 8 month old phone. So, Sprint upgraded me to the Palm Pro which I had not desire to own, I didn't need a new phone. The sync seems to be a HUGE problem. I connected it up to sync and i ONLY care to sync my calendar it's the only thing up to date on my laptop. So, you uncheck "contacts" so they don't sync and and it says "this will remove all contacts from your device". So, if you want to sync anything to the phone you have to either sync the contacts or loose them all?? Seems like a HUGE error on Sprint or Windows part . . . .so I decided to take 2 hours and update all my contacts in Outlook and sync with it, OMG, it put 2 of some of my contacts in there, then when I updated a few phone numbers, when I synced again it DID NOT change those numbers, left the old ones in there! UGH!! I got this phone for free, as an upgrade and I don't even want it FREE.
2 out of 2 users found this user opinion helpful.
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Treo rules. Windows molbile grows on you
by robair12 on March 11, 2009
Pros: all the buttons for speedy access
Cons: key board cramped.
Summary: having used a treo since te 280 and a 650 for teh past three years, it took a little getting used to Windows mobile. I especially liked its intutive search ...
Summary: having used a treo since te 280 and a 650 for teh past three years, it took a little getting used to Windows mobile. I especially liked its intutive search for last called or recived numbers as you start to type. Windows Mobile is a bit utilitarian so i added Agenda one and SPB Shell. now i cant put the phone down. it foloows me eevry where and is always within arms reach.
3 out of 5 users found this user opinion helpful.
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Nothing has changed, so sad!!
by ddawson258 on April 4, 2009
Pros: Hmm, the phone feature works well!! It was good to see the communication mgr not regulate running programs along with the bluetooth, wifi, phone etc.
Cons: Hang ups, hang ups, hang up!! Freezes wayyy too much!! Phone still hangs up and in my opinion far worse than before than it did with my old Audiovox pocket PC!! Every function performed was literally a frozen moment. Three resets first day of use
Summary: I had such high hopes for this phone and it being Palm's last chance to shine. Well now I understand why its their last chance. Everything about this phone ...
Summary: I had such high hopes for this phone and it being Palm's last chance to shine. Well now I understand why its their last chance. Everything about this phone was a disappointment minus phone feature. Nowhere near worth the money I paid however I am so glad the flaws revealed their ugly heads early enough to make a switch to something else. I look for a reset button and could not locate one. I had to pull the battery out and reset it that way. When I reset the phone (battery removal) I noticed the battery was really hot. I don't know if the freezing up had anything to do with the battery being extremely hot but it wouldn't suprise me one bit.
Windows 6.1 could have been part of the problem but it was difficult to determine that conclusion. I say this because I wasn't really able to try it out much because of all of the issues I was having with the phone. All I can qualify for Windows 6.1 is Internet Explorer freezing up, updating the phone each time would fail after attempting. I mean every update failed!! I wasn't able to sync due to not having Outlook on my computer however, the phone did not even come with an installation disc for Activesync 4.2. I figured I didn't need it and I just downloaded it from the MS site. This had no baring on my issues with the phone because I never got the chance to hook it up after realizing I needed Outlook!
After resetting the phone I noticed the freezing still happening, especially after going to internet explorer. Phone would show the attempt to go to IE however it would not display the homepage. Keep in mind this is all the first day of usage and ownership. I had to reset the phone again to release the frozen desktop. No programs were installed other than what came with the phone. All my personal files were on my 2.0 Microsd card. Anyway after resetting again, I tried to send a text and noticed all of my contacts were gone!! I manually typed the name of the person I was trying to send to and it appeared that way. However it would not display through the phones listings under contacts. So, here we go again, I had to reset the phone again, BATTERY STILL HOT!!
At this point I got the contact list to appear again. Functions are still running very slow, plenty of memory to spare and then some, nothing running in the communication mgr whatsoever!! Phone was still working just fine but everything else was literally garbage!! I disabled everything but the phone feature and put on the charger and went to bed!!
Now the phone is on the charger all night, and I told myself first thing in the AM I will be calling Sprint and making arrangements to return the Palm Treo Pro!!
The morning comes, I turn the phone on and disconnect the wall charger only to find the battery stuck at 97%!! Are you kidding me?? I didn't even attempt to perform any functions other than call Sprint and demand a new phone...Something else other than Palm!
So if you are thinking of getting this phone, please allow my experience with this phone (the one that's suppose to be the "ONE") to say "USE CAUTION" it's not worth the money, headache, time, patience or effort to deal with such a poor communication device. Oh, one last thing, THIS IS MY VERY FIRST PALM PHONE THAT I HAVE EVER OWNED" so please do not take this as retaliation of any kind whatsoever! I have never owned a Palm until this experience!!
For those of you who have experienced different, I sure would love to see how your getting along with that aggrevation!! Maybe every other unit being manufactured has different innerds!!
I wish things were different for Palm but I see why they say this unit will be hard to sell!!2 out of 3 users found this user opinion helpful.
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Treo Pro is buggy
by Austin6r on March 25, 2009
Pros: the new mobile IE is awesome! call quality is great, better reception than my old Q.
Cons: I've had mine for almost a week now and it's randomly gone into stealth mode twice, no longer ringing and/or vibrating on incoming calls. The only solution is to hard reset and reconfig the phone.
Summary: Cant deal with having to hard reset the phone on what seems will be a consistent basis. I'm off to browse for a new phone.
Summary: Cant deal with having to hard reset the phone on what seems will be a consistent basis. I'm off to browse for a new phone.
2 out of 3 users found this user opinion helpful.
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My 6th phone is on the way. Palm should be ashamed.
by aaronhome27 on February 6, 2010
Pros: Best looking treo to date.
Cons: As stated my 6th phone is on the way. If you have ever dealt with sprint / palm support you can imagine the BS I have gone thru with each and every phone. Every phone shipped had something wrong with it that could not be fixed.
Summary: My first phone was great for a while till out of no where it started freezing up alot. Then first thing everyday I had to pull the battery to restart ...
Summary: My first phone was great for a while till out of no where it started freezing up alot. Then first thing everyday I had to pull the battery to restart just to recieve calls. There were all kinds of bugs with the first one. Sprint started replacing my phones with remanufactured ones. Every phone I recieved had issues with at least one or more programs that would not run or would freeze the phones. Palm would just tell me I had to replace the phones with no help at all. Palm support is just terrible. Sprint has been great but they are only as good as the junk they send me. I had blackberry with ATT for years and never had to make one support call. I switched to the treo for the idea of having a blackberry with a touch screen. What a mistake. I would urge antone interested in these phones to consider something different. 6 phones in 6 months is just rediculous for any brand of phone, period.
1 out of 1 users found this user opinion helpful.
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Not my favorite Phone
by bballguy23 on August 18, 2009
Pros: um...not much to type here.
Cons: small keyboard makes it hard to text quickly. pictures are not worth taking on this phone. It basically sucks. Dont buy this phone. There are A LOT better options out there.
Summary: The most frustrating thing about this phone is that I've had 2 of them now and both of them have worked well for a while and then just start ...
Summary: The most frustrating thing about this phone is that I've had 2 of them now and both of them have worked well for a while and then just start locking up and lagging. I am continuously resetting the phone by removing the battery because it locks up. Also while i'm texting the letters will stop showing up in the phone and i just have to guess that i'm typing correctly. Quite possibly the most annoying phone i've ever owned.
1 out of 1 users found this user opinion helpful.
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Palm Pro is fast!, highly recommended
by Wworld on April 12, 2009
Pros: Super fast with email, multi apps, attractive sleek design.
Windows Live automatically imports all your contacts when you enter your ID for both Hotmail/Live Mail and MSN messenger. WOW!
Very customizable home page. Excellent touch screen!Cons: A slightly larger screen and keyboard, but the keyboard is a very accurate compared to HTC Pro's!
A 3.2 meg camera instead of the 2.0 and flash for the camera, would make it perfect.Summary: I bought first day Palm Pro was available in Canada on Telus network. April 2009. after using Palm 700p.
Telus is excellent. Fast, excellent customer service and they know the ...Summary: I bought first day Palm Pro was available in Canada on Telus network. April 2009. after using Palm 700p.
Telus is excellent. Fast, excellent customer service and they know the phone!
I use this for business and am on it all day long for calls, chat, email and its very easy to use with 1 hand for most functions.
1. some apps you cannot cut and paste!?
it would like a 'key' that would be 'right click' equivalent of Windows desktop.
the right click is touch screen option is on the touch screen.
2. overall its an excellent phone. it so fast on the internet, its actually faster than my
2 gig ram laptop! how do they do that?
3. Internet Explorer works great on Windows Mobile 6.1
4. Compared to HTC Pro is way to big and bulky. Next, Palm Pre!
5. Blackberry storm very hard to use touch screen. Other Blackberry's no touch
screen. Palm Pro with Windows Mobile 6.1 is great. Looking forward to using
Windows 6.5!1 out of 2 users found this user opinion helpful.
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A decent candybar keyboard phone with a useable screen.
by Mark0 - Technologist on March 7, 2012
Pros: One handed use - keyboard is always there at the ready, the size is small enough to fit any shirt pocket. The #1 BONUS this phone has is the TRANS-REFLECTIVE SCREEN! Yes boys and girls this phone can be easily used in bright sunlight.
Cons: The #1 drawback is WM6.1, the never quite ready for primetime mobile OS. I've had the phone for less than a week and have removed the battery 1/2 dozen times already. (to turn it off/soft reset) This device does not have a real power button.
Summary: I actually bought this to replace my aging TP2. I like the fact that I can scroll messages/emails without opening them - a real problem on the touch without ...
Summary: I actually bought this to replace my aging TP2. I like the fact that I can scroll messages/emails without opening them - a real problem on the touch without the keyboard opened. This phone is more usable in daylight than the TP2, is lighter and has better battery life. The screen is the #1 BEST feature of the phone - you can turn the backlight off in bright environments and still use the phone!
Specifications
- Manufacturer: Palm
- Part number: TREOPROBLKSPT
- Description: The Treo Pro smartphone by Palm is thoughtfully designed for people who define their workday the way they see fit. Respond to business and personal email, stay on top of appointments and contacts, and use Wi-Fi or GPS when you're out and about. Then watch a video on YouTube, catch up with news and sports on the web, or listen to a few songs. Treo Pro is perfectly balanced.
General
- Packaged Quantity 1
- Product Type Smartphone
- Form Factor Full keyboard - Touch screen
- Integrated Components GPS receiver,
Digital camera - Width 2.4 in
- Depth 0.5 in
- Height 4.5 in
- Weight 4.7 oz
- Body Color Obsidian
Cellular
- Technology CDMA2000 1X
- Band CDMA
- Service Provider Sprint PCS
- Operating System Microsoft Windows Mobile 6.1 Professional
- Application Software Handmark Pocket Express,
ActiveSync,
Calculator,
Windows Live,
Sprint TV,
Sprite Backup,
Windows Media Player Mobile,
Instant messaging,
Microsoft Office Mobile,
Microsoft Internet Explorer Mobile,
Adobe Reader LE,
Kinoma FreePlay,
Microsoft Live Search,
Sprint Music,
Sprint Navigation,
WorldMate - Input Device(s) Touch sensitive screen,
Keyboard - Phone Navigation Buttons Navigation button
Messaging & Internet
- Cellular Messaging Services SMS,
MMS - Instant Messaging Services Yahoo! Messenger
Communications
- Data Transmission EV-DO
- Wireless Interface IEEE 802.11b/g,
Bluetooth 2.0 EDR - Communication Features Mobile Email client
Processor
- Type QUALCOMM MSM7501A
- Clock Speed 528 MHz
Memory
- RAM 128 MB
- ROM 512 MB - Flash
- User Memory 300 MB
- Supported Flash Memory Cards microSDHC
Digital Camera
- Sensor Resolution 2 megapixels
- Digital Zoom 8
Navigation System
- GPS Navigation GPS receiver
Display
- Type LCD display
- Technology TFT Transflective
- Display Resolution 320 x 320 pixels
- Color Depth 16-bit (65000 colors)
Connections
- Connector Type Headset jack - Mini-phone 3.5 mm,
USB Battery
- Technology Lithium ion
- Capacity 1500 mAh
- Run Time Details Talk - up to 300 min,
Standby - up to 250 hour(s) Miscellaneous
- Included Accessories Power adapter , Power adapter,
USB cable - Also Included 170 MB
Manufacturer info
- Manufacturer profile
- Browse Palm products on Shopper.com
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- Manufacturer:Palm
- Address:
950 W. Maude Ave., Sunnyvale, CA 94085 - Phone: 1-800-881-7256
- Fax: 1-408-617-0100



